Overall our experience with VolunteerMatters has been great and what really stands out is customer service of the VolunteerMatters team.

An added benefit is being able to better track various aspects of the many projects we have going during our busy seasons.

Our favorite feature in VolunteerMatters is the ability to log hours served volunteering into a volunteer's profile.

Volunteer Matters suggests using Zapier, which charges and additional fee for Salesforce.

I love having the ability to add graphics to different projects and signing up for a shift is straightforward.

The Advanced Contact search I think is sometimes difficult to use.

This goes beyond shifts and positions and will allow us to reach more people with our mission message.

We recently upgraded to the newest version of VolunteerMatters and we LOVE how easy it is for volunteers to use. The software is clean and simple.

Setting up new projects is easy once you get the hang of it and you have control over what and when volunteers can see in the system.

Volunteer Matters is a great software for volunteers.

Our organization is very happy and satisfied with our switch to VolunteerMatters.

Allows users to use a tutorial concept that is very beneficial for all users. In addition, it is very practical for all vendors.

The overall management of volunteers is getting easier as we continue to build a volunteer base in Volunteer Matters.

The level of customer service at Volunteer Matters is a huge game changer for me.

They have been so patient and are so kind to repeat things they have already told us. Support requests response is so fast.

They're helpful, friendly, and very easy to work with. The platform is everything we need and more to manage our Volunteer base.

Focus on ease of use and easy navigation of the site.

Volunteer Matters works well to create awareness of volunteer opportunities with our organization. It was easy to learn how to administer, and their customer support is very good.

The customer service and ease of use for volunteers are top notch.

This product was so easy to use so easy to train others to use. I would definitely recommend to anyone that deals with volunteers.

Volunteers can track their own hours, or it can be set to credit them for a set number of hours for the task they complete. Nice flexibility options are available.

It's user friendly and I was happy with the level of support I received. They were ready to help when I needed it.

There is no option to bulk delete shifts if there has been a schedule change in our programming.

The seamless integration into our website, branding, and user-friendly experience is by far the best feature of VolunteerMatters.

It was a little hard to transition information over from our old system, but even that was at no fault of the program.

This software is very intuitive, easy to train to, and looks nice. The customer service is some of the best I've ever experienced.

There has been no 'kiosk' option to check-in volunteers but I hear that changes are in the works.

Our organization loves the ease of creating volunteer opportunities, the option for integrated background checks, and the ability to design the application as we need.

What I like most is that it checks twice to make sure you want to send a donation.

I ABSOLUTELY LOVE that this app (software) is free, that it is easy to sign up, and the app (software) maintains a log of all donations that have been given.

Makes it easy to give online to my church right from my phone. Very use friendly, doesn't require an app you can go straight through the website.

You are limited to the date ranges they offer.

Easy to use, to configure, very practical and completely free.

Even adding special giving events is easy to do. The customer support is helpful and usually will get back to you immediately on any issues.

Givefly keeps members focused on my commitment to maintain my tithes and offerings  to the church.

Overall it has been easy to use. It has been secure in that if verifies you are a legitimate church or business and makes it harder for scammers.

Overall it is great and affordable and easy to use.

It is easy to navigate and we have been using it for about 2 years now. The whole church loves it.

The software and web site are both easy to use and very well done. It is simple and straight forward plus it does not cost anything other than processing costs which is very reasonable.

I've had a lot of trouble with this app, even after I download it I'm unable to give with out wifi. This makes it very difficult during offering time if I don't have cash or checks.

I like that you can give and or donate to your church via an app.

Also, everything is automatic and I can easily track how much money we raised over a certain period or how much money a certain person donated.

I love that this software offers a report of everyone  who has donated within a specific range. That is very useful for tracking purposes.

We appreciate the ease of using Givelify especially during the pandemic when our church was closed to the public.

Givelify is so easy to use for donors as well as non-profits (users). Our non profit uses it for fundraising and it is super easy and straightforward.

Great pricing system; easy setup; extensive reporting; fantastic customer service.

I really don't have anything that I don't like about Givelify.

It is VERY convenient and helpful. Plus, when you sign up for a free account, you can keep a log of what you have donated through the app.

Weekend Support Non-Existant - Beware of Fake Accounts.

There is no selection for a church member to enter their church #number.

It's more than efficient and user friendly and the support team gets the job done when you reach out to them.

It is not as easy to give a refund if someone makes a mistake. It took days to setup because of the verification process with the church.

The customer service is something better than superior. They are quick to respond and the responses make sense.

US Dollar

VolunteerMatters is a new way for you to expand your volunteer program, so you can accomplish more without increasing your workload. 

A VolunteerMatters subscription provides software for established volunteer programs looking to take it to the next level.  Whether they have 200 or 200,000 volunteers, most nonprofits with would love to streamline, grow, or get more out of their volunteer programs but they're stretched thin managing what they already have. 

Administrators can track volunteers’ projects, assignments, attendance, and work hours on a centralized dashboard. It also offers a portal for volunteers to fill out application forms, upload documents for background checks, view certificates, and undertake training programs.

VolunteerMatters provides an API and Zapier webhooks, which facilitate integration with thousands of third-party platforms. 

LongDescription

Surveys & Feedback

User Management

Personalization

Recognition Management

Email Alerts

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

SMS Messaging

Task Scheduling

Attendance Management

Attendance Tracking

Communication Management

Registration Management

Calendar Management

Customizable Fields

Assignment Management

Scheduling

Self Service Portal

Contact Management

Mobile Access

Real Time Data

Recruitment Management

Membership Management

Event Scheduling

Social Media Integration

Email Reminders

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Volunteer Management

Automated Scheduling

Event Management

Volunteer Recruiting

Event Calendar

Real Time Reporting

Customizable Branding

Contact Database

Customizable Forms

Summary Reports

Third-Party Integrations

Live Chat

Search/Filter

Time Tracking

For Nonprofits

Member Directory

Web browser (OS agnostic)

VolunteerMatters pricing is based on the desires features and the overall size of the volunteer program.  We determine the size based on the number of sites, admin users, and volunteers.

There are three feature tiers each with increasing sophistication.

Growing - Starts at $1,890/yr
Best For - Volunteer programs with dozens of volunteers looking to grow 

Professional - Starts at $3,590/yr
Best For - Volunteer programs with 100’s or 1,000's of volunteers run by a professional staff 

Enterprise - Custom Quote
Best For - Large organizations with distributed management & advanced integrations 

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

11-50

51-200

201-500

501-1000

1000+

VolunteerMatters

In Person

Live Online

Webinars

Documentation

Videos

Givelify is a cloud-based solution for nonprofits, churches and religious organizations. Primary features include donation management, fundraising, automatic bank deposit of donations, campaign management, role-based permissions and reporting.


The nonprofit module allows users to manage and track donations, view donations in real time, track fundraising progress, integrate with financial management software, set up campaigns, customize donation apps and manage admin accounts. The personal giving module allows users to donate by choosing a pre-configured amount, fundraising campaign and tapping the "Give Now" button.


Givelify allows users to customize logos, cover photos and otherwise personalize the app. It allows users to include the online giving button to their website, email newsletters and Facebook page. The solution provides secure payment processing, SSL encryption and 24/7 transaction monitoring.


The solution is free for donors and charges a transaction fee per donation from organizations. Support is offered via phone, email and a help website.



Recurring Giving

Online Giving

Payment Processing

Recurring/Subscription Billing

Contribution Tracking

Bank Reconciliation

Transaction History

Member Database

Data Import/Export

Campaign Segmentation

Accounting

Mobile Giving

Fundraising Management

PCI Compliance

For Religious Organizations

Fund Accounting

Receipt Management

Accounting Integration

Pledge Management

Donation Management

Goal Setting/Tracking

Reporting/Analytics

Donation Tracking

Donor Management

Campaign Management

Financial Reporting

2.9% + $0.30 transaction fee. No signup or monthly fees and no minimums.
Givelify is free for givers making donations.

VolunteerMatters vs Givelify

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