Through work and my great desire for this product, it can be the most powerful program for working in the best financial and mathematical conditions, as well as facilitation.

The product is characterized by accuracy in work and correcting financial matters in order to produce positive results.

This program cannot be said about anything except that it is amazing in its work and unparalleled.

Overall I like using Denali Fund. It allows my company to smoothly carry out our accounting processes - everything from accounts payables to generating annual W-2s.

We use payroll, general ledger, and accounts payables modules. They are paramount in keeping our accounting department organized. The software is relatively easy to use and allows us to keep track of our daily accounting processes.

Sometimes it's hard to correct an issue such as future dates in the Accounts Payable module.

The thing that frustrates me the most about your program with the issues it does have is not the program. It is the customer service as it pertains to how you justify your billing me. Recently I had an issue with the payroll module and sent information in to be reviewed. This turned into a 2-hour phone call that cost me. The instructions in your help and field names is misleading. So misleading that the rep and I couldn't figure out what was going on during that 2-hour phone call. I finally figured it out and sent a follow-up email to you guys. What I got was a wasted two hours and a bill on my training hours. Not happy at all as well when it cost me to point out errors when your system has errors in it, like the new drill down report in the Audit Trail, and I get billed for it. Do not only do I get billed for something that wasn't even clear to Kevin. I get billed for pointing out calculation problems with your program. Why should I get billed for bringing things up that are incorrect in the way your program works or process errors that your staff can't point out? I am not happy with the end result of your customer service! Those who help me are great in the eagerness to help, but those who make the real customer service calls on the billing I am very disappointed in their decisions. So much so... I would warn any prospective client of yours to beware. You do not seem to be able to take ownership of your issues. You pass them on to your customers.

I like how it allocates. But I hate it that once in the system, the system treats every transaction in the allocation as a separate transaction instead of an allocation.

The accounting program has to be accurate and data usable. I have found problems in your program and was told it that it was not meant to be used as an auditing tool. My response is it should be accurate! It is an accounting program. On the data useful side, it is not as useful as your sales staff made it out to be for FUND accounting. To get our billing out last month I had to sort through 40 pages of transactions and do hand calculations to meet the requirements of our fund managers. I get to do that again this month. Makes me wonder how this is supposed to be a program that is for FUND accounting. Yes, your company is aware of my frustration here and the kind of reporting is needed.

Our experience as been excellent for the start to going live.

Ease of use, software is designed to support GAAP and Accounting Standard for all companies.

More standard report for non profits would help.

Overall the software works well for us. I rarely have issues but when I do tech support is great and relatively quick to respond.

The software is relatively easy to use. It can easily accommodate very large charts of accounts. The PR module supports all the state and federal reports with the option to file your own reports and has the availability to use the system's vendors to file the reports for you. I use both for various reports and it's a great value.

There is no way to correct descriptions of transactions in any module if you make an error. In the AP module, when voiding checks, the system shows the voided transaction as still being payable to that vendor. There really isn't any support for questions that arise when creating your own customized reports.