DoJiggy

RATING:

4.36

(85)

About DoJiggy

DoJiggy provides donor-friendly fundraising software for the most popular nonprofit, school, and charity campaigns. DoJiggy supports online auctions, nonprofit stores, peer-to-peer and crowdfunding campaigns, fundraising raffles, and more. Feel confident in this established platform offered free with optional tips from your supporters. COVID Update: We have implemented special features to support virtual fundraising campaigns, including a fundraising live stream platform, free Text to Donate fundraising, support for digital wallets, and more. Standout features of the fundraising platform include: - Responsive Design for Mobile Donations and Registration Anywhere - Provide Participants with Personal Fundraising Pages - Fundraising Thermometers and Leaderboards Displa...

Awards and Recognition

FrontRunner 2017
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

DoJiggy Pricing

Use the entire platform for Free with optional tips from your donors or pay 4.9% of credit card transactions, plus regular payment processing fees.

Free trial: 

Available

Free version: 

Available

Beautiful Peer to Peer Websites
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DoJiggy Reviews

Overall Rating

4.36

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for DoJiggy

1 - 5 of 85 Reviews

Richard

Non-Profit Organization Management, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2017

SEA Paddle NYC

SEA Paddle NYC is one of the premier stand up paddle events in the world. We have used dojiggy as our pledge page for years due to its ease of use for participants. From the organization's perspective the reports and specialized tools are very comprehensive and flexible, it is a great fit for our event and I would give dojiggy a great recommendation.

PROS

Generally works seamlessly.

CONS

Occasional glitches

Vendor Response

Thanks for the great review, Richard. We love hosting your event! -DoJiggy

Replied January 2017

Virginia

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2017

School Jog-a-thons

We use the software for our school jog-a-thon fundraiser. Only the kids who will be collecting pledges online create pages. Some of the features are really good: - the ability to connect to PayPal which is what we use to collect donations online and keeps things all together - the ability to create "teams", which in our case are classrooms, that complete for the most money raised - the ability to have the administrator assign kids to the teams since most people forget to select their teams when they sign up - the ability to create a page template which makes it easier for the kids to start their pages - the tracking software and reports are super helpful - we are able to enter offline (cash or check) pledges as well so we can track the entire jog-a-thon with the software - we are able to create a whole site around the donation software which allows us to get information to the participants especially the leaderboards We do some tricky things that the software cannot handle well: - allowing a donator to make 1 donation that gets split between siblings - allowing a donation to a team without a specific student being selected - sometimes when the donator has issues with PayPal, they will try to enter a donation multiple times and the software counts all of those incomplete donations to the student (they can be manually cancelled by the adminstrator but this creates more work and artificially inflates the students numbers in the short term) Overall, the software has been very helpful and helps us expand our reach for our school jog-a-thon by allowing kids to email the page to relatives or friends that are not local. We have definitely raised more money with the DoJiggy software and it has made it worth the costs for us.

Susan

Non-Profit Organization Management, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed December 2016

DoJiggy Does the Job

The user interface isn't for a novice. To get the look you want requires more advanced website building skills. It's a product that does the basic job of a pledge platform so for the money it's worth it. There is so much that the software developers could have done to make it robust, easy to use and diverse for all year NPO use, however, the developers just haven't been interested so it's been left as a one and done event use.

PROS

It's fairly easy for pledge participants to use.

CONS

I wish the user interface were easier to use vs very nearly requiring some HTML knowledge. I wish that the pledge side could be used all year long as a fund raising tool similar to crowd sourcing vs requiring yet a second subscription fee for a second product that falls seriously flat. I wish that the subscription fee allowed full use all year long vs paying more for subsequent events. I wish that a dynamic scrolling leaderboard were on the event home page thus encouraging participation - commentary along side would be even better.

Vendor Response

Thanks for the feedback, Susan. Just to clarify - we do have a leaderboard for top fundraisers and teams (and I see that you are using it: http://mars.dojiggy.com/ng/index.cfm/b428dd0/regPages/pages/?p=b01bef3c) Also, I understand that you would like to use the event year-round and/or for multiple events. While we certainly have a lot of organizations that do this, the majority of clients have just one major annual event. We therefore offer the best possible pricing for single event use and a discount on additional events for those that have more uses for the software. Please let us know in Sales if you have multiple events and we will come up with the best pricing we can for your organization.

Replied December 2016

Susan

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed June 2017

We've used DoJiggy for several years for our peer to peer 5k fundraising.

DoJiggy acted as our 5k management software where all vendors and participants registered and the participants engaged in peer to peer fundraising.

PROS

I like the ability for participants to be able to semi-create their own fundraising pages and that each participant has their own fundraising thermometer that feeds into the main company fundraising goal thermometer. If conducting the same event from year to year, the previous event may be resurrected instead of building from scratch.

CONS

DoJiggy is expensive, the customer service team is not overly friendly and the back end is not user friendly and often requires extensive reading in their Help section.

Vendor Response

Thanks for being a continued client, Susan. We do try to offer the best customer service! And sorry that you find our pricing to be expensive. We know that our clients (non-profits like you, schools and churches) are cost conscious and we try to keep our prices low. For a walk-a-thon, we charge just $499 for up to 100 walkers with their own fundraising pages which allow many organizations to raise twice as much as they have previously. Since most competitors charge 5% software fees, this means that for organizations that raise over $10,000, our software is the best deal out there.

Replied June 2017

Elle

Primary/Secondary Education, 51-200 employees

Used daily for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2018

School PTC Fundraiser

Very satisfied with this product. Will likely use again.

PROS

Highly available and responsive customer support. Very clean interface which was easy to configure. Very professional interface which was easy to brand to our needs. Payment processor easy to configure. Thorough documentation.

CONS

Would like to see more customizable reporting. I would download two distinct reports into excel and need to map data to get all of the details I needed. Would like to see more customizable template e-mails. We did the vast majority of our email communication using a 3rd party email tool since we needed more flexibility than dojiggy provided.

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