Donarius vs SmarterSelect

Donarius has 574 reviews and a rating of 4.59 / 5 vs SmarterSelect which has 156 reviews and a rating of 4.46 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Donarius

SmarterSelect

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.59 / 5 (574)

4.46 / 5 (156)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

June 4, 2020

April 6, 2021

Pros/Cons

Pros
Budget friendly, and easy to use. We have just started to use the email feature and I love it!
easy to get started excellent at receipting excellent customer service very affordable

Cons
Issuing previously used donor numbers to new donors is a little confusing but comes out okay in the end.
Sometimes when I highlight a members name, it jumps to another name because I moved the mouse too quick. Other than that no complaints.

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Pros
The ease of copying a program to use again next year (with a few date changes, etc.) This is a great benefit and saves the user a lot of time!
It is a relatively complex yet easy to learn program. You do not need to be a computer wizard to run this program.

Cons
There are times when it would be nice to actually call for technical help but for the most part they are very good about responding quickly.
When switching from one application to another, I sometimes find that it takes longer than it should. Other than this, I am completely satisfied with SmarterSelect.

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Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

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Smarter Select online application screenshot

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2019

FrontRunners

2020

Advisor Recommendations

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Downloads and related articles

Pricing Guide

2020 Nonprofit Software Pricing Guide

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Pricing models & ranges
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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

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