Donately
About Donately
Awards and Recognition
Donately Pricing
Platform fees start at 4% with multiple tiers available that scale with your organization!
Starting price:
$49.00 per month
Free trial:
Available
Free version:
Available
Other Top Recommended Nonprofit Software
Most Helpful Reviews for Donately
1 - 5 of 164 Reviews
Savannah
Non-Profit Organization Management, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2016
Great Software for Non Profits
This site allows us to easily collect donations for our non-profit organization. We are in the process of exclusively using this site to collect donations in conjunction with Stripe because it is so much better than any other site we have ever used. One con is that donation form codes have to be completely updated on our website, rather than just updating them through Donately and having them automatically update on our site.
PROSExtremely easy for our customers to use! Great customer service!
CONSNot the best at allowing us to view all donors and donations at once. Sometimes the filtering is really slow. Form codes cannot automatically update on our website and have to be completely replaced after making a change to the form. You can only link one bank account to where the donations to go.
Jenny
Non-Profit Organization Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
We recommend Donately
We use Donately for our donation form on our website and for fundraising campaigns. We have always found it the product very easy to use and functional, and the customer service fantastic.
PROSThe customer service is very fast, helpful, and friendly. The basic product is easy to use and has a lot of options that are useful for us. As a small non-profit organization, I appreciate the number of options that we do have using the basic service.
CONSI do wish we had more options for developing the look and feel of campaign landing pages.
Vendor Response
Thank you for your kind words and honest feedback, Jenny! We're working hard to improve all aspects of the platform, and will take your suggestions into account.
Replied January 2020
Nick
Marketing and Advertising, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed July 2022
Middle of the Road Functionality
Overall Donately suits its purpose, but it is wanting for some additionally functionality to make it a more robust system.
PROSThe advantage of Donately is the simplicity of form builder! While the software is easy to use, it also contains almost all the essential functionality you could want form a donation form. Forms integrate easily into webpages without much hassle. Campaign management usually works well.
CONSThe donor reporting and management system is insufficient for most purposes. Integrations are not as robust as they could be for the product. Support can be slow moving.
Joe
Education Management, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Donately Review
I have enjoyed using the software and each time I have asked for help, I have received the response promptly.
PROSBeing able to see the recurring donations and the dates dates of effectiveness
CONSThe fact that there is no app for the phone.
Vendor Response
Joe - Thank you for the kind words! We appreciate the feedback. While all of our assets are fully mobile responsive, we do understand the benefit of a dedicated app. For now, we hope that our mobile-friendly dashboard, donation pages, and donation forms make for a great experience regardless of device.
Replied March 2020
Shawn
Non-Profit Organization Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2022
Donor Management
Donately makes it easy for us to import our transactions into QuickBooks and manage payments received.
PROSDonately allows our organization to track donors and helps us during the year end process for receipts.
CONSThere are no features that I feel are missing or could be improved.