--- title: "DonorDock Software Reviews, Demo & Pricing - 2026" description: "Review of DonorDock Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/nonprofit/donordock-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Nonprofit Software](https://www.softwareadvice.com/category/4280-nonprofit/) / DonorDock Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/nonprofit/donordock-profile/reviews/)[Alternatives](https://www.softwareadvice.com/nonprofit/donordock-profile/alternatives/) # DonorDock Review From $500/month Free trial 1 plan Wondering if DonorDock is right for your organization? Our Nonprofit Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview DonorDock 4.8 [(33)](https://www.softwareadvice.com/nonprofit/donordock-profile/reviews/) Pricing Starting at $500.00 flat rate per month ### About DonorDock DonorDock is a fundraising CRM and marketing software that was specifically created to help nonprofits improve their fundraising and marketing. It provides users with a fundraising suite, a nonprofit CRM and essential marketing tools. The software offers organizations an intuitive and user friendly tool to keep up with all their daily fundraising and contact management tasks. Users are provided with a variety of tools such as fundraising tracking, receipts, custom reports, gift tracking, volunteer tracking and many more. Learn more at Donordock.com Wondering if DonorDock is right for your organization? Our Nonprofit Software selection experts can help you in 15 minutes or less. ## DonorDock User Interface ## Popular DonorDock Alternatives Main Product DonorDock 4.8 [(33)](https://www.softwareadvice.com/nonprofit/donordock-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.91Value for money - 4.77Customer support - 4.64Functionality Pricing Starting at $500.00 per month Get Price Alternative Product [DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/) 4.5 [(1475)](https://www.softwareadvice.com/nonprofit/donorperfect-profile/reviews/) Ratings Breakdown - 4.34Ease of use - 4.51Value for money - 4.76Customer support - 4.34Functionality Pricing Starting at $119.00 per month Get Price Alternative Product [Givebutter](https://www.softwareadvice.com/nonprofit/givebutter-profile/) 4.8 [(872)](https://www.softwareadvice.com/nonprofit/givebutter-profile/reviews/) Ratings Breakdown - 4.73Ease of use - 4.82Value for money - 4.74Customer support - 4.49Functionality Pricing Available upon request Get Price Alternative Product [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/) 4.3 [(620)](https://www.softwareadvice.com/nonprofit/neoncrm-profile/reviews/) Ratings Breakdown - 4.06Ease of use - 4.28Value for money - 4.30Customer support - 4.16Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [Bloomerang](https://www.softwareadvice.com/nonprofit/bloomerang-profile/) 4.7 [(1287)](https://www.softwareadvice.com/nonprofit/bloomerang-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.58Value for money - 4.76Customer support - 4.34Functionality Pricing Starting at $125.00 per month Get Price Alternative Product [Bonterra Network for Good](https://www.softwareadvice.com/nonprofit/network-for-good-profile/) 4.6 [(938)](https://www.softwareadvice.com/nonprofit/network-for-good-profile/reviews/) Ratings Breakdown - 4.41Ease of use - 4.44Value for money - 4.59Customer support - 4.38Functionality Pricing Available upon request Get Price ## DonorDock Pricing and Plans Starting price: $500.00 per month Free Trial Free Version DonorDock ONE | Unlimited contacts. No hidden costs. No contracts. $500.00 flat rate, per month Plan includes: - Unlimited Contact Records - Email & live chat support - Data Migration Assistance - Included features in every tier: - Nonprofit CRM - Online Giving - Reporting - Email Marketing - Donor Outreach - Mail Merge Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## DonorDock Features - Popular features found in Nonprofit Accounting Campaign Management CRM Customizable Forms Donor Management Electronic Payments Event Management Fundraising Management Grant Management Membership Management Registration Management Volunteer Management - More features of DonorDock Access Controls/Permissions Accounting Integration Activity Dashboard Activity Tracking Ad hoc Reporting Alerts/Notifications API Calendar Management Campaign Planning Campaign Segmentation Communication Management Contact Database Contact Management Credit Card Processing Customer Database Customizable Branding Customizable Fields Customizable Reports Customizable Templates Data Import/Export Document Storage Donation Tracking Dues Management Email Management Email Marketing Email Templates Email Tracking Forms Management For Nonprofits Fund Accounting Interaction Tracking Member Database Mobile Access Real-Time Analytics Real-Time Notifications Real-Time Reporting Recurring/Subscription Billing Reminders Reporting & Statistics Social Media Integration Summary Reports Task Management Task Scheduling Third-Party Integrations Web Forms Website Integration Workflow Management ## DonorDock Integrations GoFundMe Pro Integration rated undefined from -1 review Eventbrite Integration rated undefined from -1 review Bloomerang Fundraising Integration rated undefined from -1 review QuickBooks Online Integration rated undefined from -1 review Donorbox Integration rated undefined from -1 review Harness Integration rated undefined from -1 review See all 13 integrations ## DonorDock User Reviews ## DonorDock customer ratings - Overall rating: 4.8/5 - Total reviews: 33 ### Rating distribution - 5 stars: 26 reviews (79%) - 4 stars: 6 reviews (18%) - 3 stars: 1 reviews (3%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.8/5 - Value for money: 4.9/5 - Customer support: 4.8/5 - Functionality: 4.6/5 --- ### 12 out of 10 CRM with all the functionality without the pricey contract - Overall rating: 5/5 - Reviewer: Steffane P. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. They are absolutely amazing! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros DonorDock is extremely user friendly, has specific nonprofit tools built in and customizable reporting! #### Cons Would love to have more grant specific tools included --- ### Could not have done it without DonorDock star employee: [sensitive content hidden] - Overall rating: 5/5 - Reviewer: Laura V. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DonorDock was so much easier to purchase than other products and the price point made it affordable for a small nonprofit to utilize. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love the ease of use of the software, but most importantly is the help that [sensitive content hidden] gave us to get started with our database. She was the best Solution Engineer because she not only understands the complexity of functionality, but she can easily convey this information to us in a way that we understand. She is a delight to work with and we couldn't have been happier that she has been so responsive with us. #### Cons Nothing at this time. We are just starting to use the product after importing our data. #### Reasons for choosing DonorDock The ease of installation and customer service. --- ### Great CRM for small organizations - Overall rating: 4/5 - Reviewer: Sue G. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered So far, it has been good. Pretty straight forward CRM/Donor Management system. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros It's pretty simplistic to use. There seems to be some good analytic features that can be utilized. #### Cons Hard to find help in the software at this point, but I am new to it. Knowing CRM's I can figure some of the functionality out though. #### Vendor response Thank you for the review Sue! If you're ever looking for support, you can get live chat support by clicking the chat bubble at the bottom of the screen. Replied December 2024 --- ### Easy to use and import data - Overall rating: 5/5 - Reviewer: Judd I. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Intuitive user interface. We like that pricing isn't tiered based on number of contacts. Most other solutions have a steep price increase that discourages growing contacts. #### Cons The need to use Zapier for integrations with other systems (which has a separate cost) is the only downside. #### Reasons for choosing DonorDock We considered multiple other CRM solutions. DonorDock was the only one that did not have a steep price increase when the number of contacts hit a threshold (usually from 1,000 to 2,500). As a smaller nonprofit that's focused on growing our contacts and supporters, it's really important for us to control costs as we grow. #### Reasons for switching to DonorDock DonorDock consolidates all contacts into one place and also has great features like dashboards and reporting as well as automated reminders to reach out to contacts. --- ### DonorDock is for YOU - Overall rating: 5/5 - Reviewer: Danielle B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DonorDock is incredibly user-friendly and doesn't limit the number of donor contacts like many other systems. It's really easy to use, and they have frequent training, informational update zooms, and great customer service if you need anything. After you try DonorDock, you'll wonder what you ever did before and why it took you so long to sign up. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros So user-friendly, the donor info management is next level, and the customer service is like I've never experienced anywhere. #### Cons It's hard to say cons as most of the time DonorDock is developing new ways to improve before I realize improvements need to be made. #### Reasons for choosing DonorDock Price, customer service, value, local, and the list goes on. --- ### Exactly what we needed - Overall rating: 5/5 - Reviewer: Larry B. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered Nothing but good things. Glad we ran to this #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Pricing is based on real world non-profit management. Not like the others that would have been more expensive as we grow or donor based. #### Cons A few features are not there yet but I fully believe this is the best solution for our needs and requirements #### Reasons for choosing DonorDock Service, road map, functionality, cost, and management team #### Reasons for switching to DonorDock Cost, end of life legacy product, growth potential #### Vendor response Thanks Larry! Yes, we're happy we can offer unlimited contacts so unlike other tools, we don't charge you more as your organization grows. We're also glad you've joined other nonprofits that have chosen DonorDock over tools like DonorPerfect, D365 or Neon, and we're very pleased you've had a 5 start experience. Thanks for your review! Replied August 2021 --- ### Director - Overall rating: 5/5 - Reviewer: Laurie G. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. for the price and functions, it is user friendly. Still learning the system, currently. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros the cost and features are a good value for a mid-range to basic CRM data base. #### Cons The integration was a bit complicated, not much support. Still learning the system so, i can't speak to much yet. #### Reasons for choosing DonorDock Cost and a referral from Room In the Inn, Memphis. --- ### Like working with Friends - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Super easy to use and the team is so helpful! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros Customer service and ease of use are what we like most. #### Cons There isn't anything we don't like so far! #### Reasons for choosing DonorDock DonorDock is better value #### Reasons for switching to DonorDock eTapestry is terrible and expensive --- ### This software is a great fit for our non profit - Overall rating: 4/5 - Reviewer: Jim B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It solves a bunch of our needs #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is a great product for us - ease of use and solving our problems #### Cons Overall no complaints . It is a good product for our size --- ### Starting with Donor Dock! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Customer service has been excellent! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros More up to date and continually adding and updating features #### Cons Users that subscribe to our newsletter do not get automatically put on a list and we do not get notified that they subscribed. --- Showing 1 - 10 of 33 Reviews [See All Reviews](https://www.softwareadvice.com/nonprofit/donordock-profile/reviews/) ## DonorDock Popular Comparisons [DonorPerfect vs DonorDock](https://www.softwareadvice.com/nonprofit/donordock-profile/vs/donorperfect/)[Givebutter vs DonorDock](https://www.softwareadvice.com/nonprofit/donordock-profile/vs/givebutter/)[Neon CRM vs DonorDock](https://www.softwareadvice.com/nonprofit/donordock-profile/vs/neoncrm/)[Bloomerang vs DonorDock](https://www.softwareadvice.com/nonprofit/bloomerang-profile/vs/donordock/) [Compare All Alternatives](https://www.softwareadvice.com/nonprofit/donordock-profile/alternatives/) ## Other Top Recommended Nonprofit Software [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/) **4.3** (620) Recently recommended **84** times [DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/) **4.5** (1475) Recently recommended **79** times [Charityproud](https://www.softwareadvice.com/nonprofit/charityproud-profile/) **4.7** (89) Recently recommended **70** times [GiveSmart](https://www.softwareadvice.com/event-management/givesmart-profile/) **4.5** (211) Recently recommended **62** times Stuck Between Options? 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