# DonorSnap Software Reviews, Demo & Pricing - 2026 > Review of DonorSnap Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/nonprofit/donorsnap-profile --- [Home](https://www.softwareadvice.com/) / [Donation Management Software](https://www.softwareadvice.com/nonprofit/crm-software-comparison/) / DonorSnap Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/nonprofit/donorsnap-profile/reviews/)[Alternatives](https://www.softwareadvice.com/nonprofit/donorsnap-profile/alternatives/) # DonorSnap 2026: Benefits, Features & Pricing Wondering if DonorSnap is right for your organization? Our Donation Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview DonorSnap 4.6 [(414)](https://www.softwareadvice.com/nonprofit/donorsnap-profile/reviews/) Pricing Starting at $50.00 per month ### About DonorSnap DonorSnap is a cloud-based donor management and fundraising solution for the nonprofits who are having problems with tracking donors, spreadsheets or homegrown databases. It helps users centralize donors, volunteers and members in a single solution. It offers reporting, import and export capabilities, calendar reminders and email marketing through integration with Constant Contact. DonorSnap provides users the ability to add custom fields to any area of the database and can set up data tracking specific to the unique needs of the organization. It is capable of handling databases with more than 100,000 contacts. DonorSnap’s tickler calendar reminder system and the notes system schedule and track every interaction with a donor and with the query feature. Users can quickly and easily target specific donor groups and then use the integration with Constant Contact to send mass emails or acknowledgment letters. Pricing is per month and is based on the number of contacts in the database. Wondering if DonorSnap is right for your organization? Our Donation Management Software selection experts can help you in 15 minutes or less. ## DonorSnap User Interface ## Popular DonorSnap Alternatives Main Product DonorSnap 4.6 [(414)](https://www.softwareadvice.com/nonprofit/donorsnap-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.77Value for money - 4.78Customer support - 4.31Functionality Pricing Starting at $50.00 per month Get Price Alternative Product [DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/) 4.5 [(1449)](https://www.softwareadvice.com/nonprofit/donorperfect-profile/reviews/) Ratings Breakdown - 4.34Ease of use - 4.52Value for money - 4.76Customer support - 4.34Functionality Pricing Starting at $119.00 per month Get Price Alternative Product [Donorbox](https://www.softwareadvice.com/nonprofit/donorbox-profile/) 4.8 [(625)](https://www.softwareadvice.com/nonprofit/donorbox-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.61Value for money - 4.71Customer support - 4.61Functionality Pricing Starting at $150.00 per month Get Price Alternative Product [Bloomerang](https://www.softwareadvice.com/nonprofit/bloomerang-profile/) 4.7 [(1287)](https://www.softwareadvice.com/nonprofit/bloomerang-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.58Value for money - 4.76Customer support - 4.34Functionality Pricing Starting at $125.00 per month Get Price Alternative Product [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/) 4.3 [(619)](https://www.softwareadvice.com/nonprofit/neoncrm-profile/reviews/) Ratings Breakdown - 4.06Ease of use - 4.28Value for money - 4.30Customer support - 4.16Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [Keela](https://www.softwareadvice.com/nonprofit/keela-profile/) 4.3 [(314)](https://www.softwareadvice.com/nonprofit/keela-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.39Value for money - 4.46Customer support - 4.02Functionality Pricing Starting at $160.00 per month Get Price ## DonorSnap Pros and Cons We analyzed 414 verified reviews for DonorSnap to find out what actual users really think. Select to learn more Responsive And Thorough Assistance DonorSnap's customer support is frequently praised for its quick response times, knowledgeable staff, and clear communication. Users highlight the team's willingness to help with questions, technical issues, and training, making it easy to resolve problems and learn new features. Support is accessible through various channels, and many appreciate the personalized, friendly service. Flexible And Customizable Reporting DonorSnap provides robust reporting tools that let users create, customize, and save a wide range of reports. The platform supports detailed data analysis, custom queries, and easy export options. Many appreciate the ability to tailor reports to their needs, from simple summaries to complex analytics for fundraising and board presentations. Streamlined Donor Engagement Tools Managing donors is straightforward with DonorSnap, offering features like easy data entry, mass entry for donations, and integrated online forms. Users value the ability to track donor history, automate acknowledgments, and run targeted communications. The system supports efficient donation processing and helps organizations build stronger donor relationships. Cumbersome Import And Export Process Importing and exporting data in DonorSnap can be complicated and time-consuming. Users report challenges with initial data migration, reliance on Excel and Word exports, and difficulty aligning data with other systems like QuickBooks. The process is often described as tedious, with extra steps required to clean up or batch update records. ## DonorSnap Pricing and Plans Starting price: $50.00 per month Free Trial Free Version Up to 1,000 Contacts $50.00 flat rate, per month Plan includes: - Acknowledgement Letters - Calendar Reminder System - Constant Contact Integration - Data Export - Donor Management - Event Registration - Excel Import - Mail Merge - Mass Emails - Membership Management Read More Up to 2,500 Contacts $70.00 flat rate, per month Plan includes: - Acknowledgement Letters - Calendar Reminder System - Constant Contact Integration - Data Export - Donor Management - Event Registration - Excel Import - Mail Merge - Mass Emails - Membership Management Read More Up to 5,000 Contacts $90.00 flat rate, per month Plan includes: - Acknowledgement Letters - Calendar Reminder System - Constant Contact Integration - Data Export - Donor Management - Event Registration - Excel Import - Mail Merge - Mass Emails - Membership Management Read More Up to 10,000 Contacts $125.00 flat rate, per month Plan includes: - Acknowledgement Letters - Calendar Reminder System - Constant Contact Integration - Data Export - Donor Management - Event Registration - Excel Import - Mail Merge - Mass Emails - Membership Management Read More Up to 20,000 Contacts $200.00 flat rate, per month Plan includes: - Acknowledgement Letters - Calendar Reminder System - Constant Contact Integration - Data Export - Donor Management - Event Registration - Excel Import - Mail Merge - Mass Emails - Membership Management Read More Up to 30,000 Contacts $250.00 flat rate, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## DonorSnap Features - Popular features found in Donation Management Campaign Management Contact Management Email Marketing Event Management Gift Matching Management Grant Management Mobile Giving Online Giving Payment Processing Pledge Management Receipt Management Volunteer Management - More features of DonorSnap Access Controls/Permissions Accounting Accounting Integration ACH Payment Processing Activity Dashboard Activity Tracking Ad hoc Reporting Alerts/Notifications Alumni Management Attendance Management Auction Management Budgeting/Forecasting Calendar Management Campaign Analytics Campaign Planning Campaign Segmentation Committee Management Communication Management Contact Database Contribution Tracking Credit Card Processing CRM Customer Database Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Dashboard Data Import/Export Document Storage Donation Tracking Donor Discovery Donor Management Dues Management Electronic Payments Email Management Email Reminders Email Templates Email Tracking Event Ticketing Forms Management For Nonprofits Fund Accounting Fundraising Management Generative AI Goal Setting/Tracking Historical Trend Analysis Interaction Tracking Member Database Membership Management Mobile Access Multi-Channel Communication Online Forms Personalization Real-Time Notifications Real-Time Reporting Recurring Giving Recurring/Subscription Billing Registration Management Reminders Reporting/Analytics Reporting & Statistics Social Media Integration Summary Reports Task Management Task Scheduling Third-Party Integrations Web Forms Website Integration ## DonorSnap Integrations Constant Contact Integration rated 4.6 from 36 reviews Twilio Integration rated undefined from -1 review QuickBooks Desktop Integration rated undefined from -1 review QuickBooks Enterprise Integration rated undefined from -1 review AuctionSnap Integration rated undefined from -1 review QuickBooks Online Integration rated undefined from -1 review See all 7 integrations ## DonorSnap User Reviews Overall Rating 4.6 Ratings Breakdown 5 67% 4 27% 3 5% 2 1% 1 0% Secondary Ratings Ease of Use 4.4 Value for money 4.8 Customer support 4.8 Functionality 4.3 bA bethany A. Verified reviewer Non-Profit Organization Management 11-50 employees Used daily for more than 2 years Review source Reviewed March 2024 Affordable but Powerful 4 A little confusing to use in the beginning but once you get the hang of it, it's easy. Customer support is really fast as well. There are so many tools within this application that nonprofits really need. Ratings Breakdown 4 Ease of use Previously 3 5 Value for money 5 Customer support 3 Functionality Pros: The price range was within our budget. We are so happy with what you get for the price you pay. Cons: The UI should be updated to make it easier for customers to navigate the application. Read More GR Grace R. Verified reviewer Fine Art 2-10 employees Used daily for more than 2 years Reviewed March 2025 Capable software with good tech support at a very reasonable price 5 Our experience has been very positive. We were up and running with this database very quickly - the onboarding time was much shorter than competitors, and both learning resources and support have been great for existing and new staff. While no solution does everything we want the way we want it, this has really supported our small staff in building a much stronger development program. Ratings Breakdown 5 Ease of use 5 Customer support 4 Functionality Pros: Easy to learn, excellent online tech and training support, great reporting which leads to better customized and segmented appeals, easy form building, and very useful integrations. We look forward to trying the auction tool next. Cons: Features we hope to see soon: an event counter so that events will automatically close when available seats are filled, with "# seats left" notification capability; and a true membership program with automated renewal notices. Reasons for choosing DonorSnap Speed and ease of onboarding and simple interface - we hit the ground running Reasons for switching to DonorSnap Reporting in DonorView was not as user friendly, and it had fewer capabilities Read More CK Cass K. Verified reviewer Non-Profit Organization Management 2-10 employees Used weekly for less than 6 months Review source Reviewed January 2021 Great basics, but communucation tools lacking or are too generic 3 Sales, data transfer, and workshops have been good. I feel like the staff does its best to fully answer questions and solve problems. But with the overall limitations of the communications functions, there's only so much they can do. Ratings Breakdown 2 Ease of use 4 Value for money 5 Customer support 2 Functionality Pros: The client database is straightforward and easy to use. The fields are intuitive and you can adapt or add per your own needs. Screen layout when searching can be tough because of long rows but pulling up individual contacts is easy. I love that you can copy data right from the viewing screen without having to open the editable contact. The help features are user friendly and usually address the most common problems. I like that there are videos as well as written materials on various topics. Cons: The communication tools are sorely lacking. Email, letters, and forms are way too basic and challenging to edit. There does not seem to be a feature allowing you to change line spacing within a form or in the Automated Task Manager. In addition, I had to keep canceling the project and restarting because after one attempt to edit an ATM task, the system won't let you make additional edits. You have to start over. The emails come out looking like you emailed directly from your email provider. You are limited to one image insert, they are hard to edit, and you cannot add a form directly into the email. I have yet to send out an email from DonorSnap because it looks so pedestrian and ... boring. We are still using MailChimp for its visual features, which of course defeats the purpose. The forms are "okay" but come out looking like a child made them. Totally lackluster, but functional. I'll be honest: I am embarrassed to send out communications and put the forms on our website. If we leave DonorSnap for another product, it will because of the generic communication tools. The query tools used in creating tasks are not intuitive. If it weren't for the help videos I would never be able to implement these. Reasons for choosing DonorSnap Low monthly cost and lack of donor mining tools that we didn't need. Reasons for switching to DonorSnap Needed more management functionality and communication tools. Vendor Response Hi Cass, Thank you for your review. We are always working on ways to improve DonorSnap and appreciate your feedback. We understand that dedicated email tools like MailChimp have polished template builders, and for that reason we provide an integration with Constant Contact for organizations needing those services. The DonorSnap email tools are aimed at providing easy access to mass emailing and automation for all organizations. With some html experience or a third party html email template builder, you can build the same types of emails in DonorSnap. In the future we hope to add similar template builders as well. For more specific help with your emails and forms, please contact us at support@donorsnap.com. We will show you how to edit your emails, adjust line spacing, add multiple images, and insert links to your forms directly in your emails. If you need other types of customization in your forms, please let us know what you're looking for and we'll be happy to help. Replied February 2021 Read More MW Meredith W. Verified reviewer Non-Profit Organization Management 2-10 employees Used daily for less than 2 years Reviewed April 2026 Good bang for the buck 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Great and speedy customer support, easy to use, lots of useful tutorials available, and the integration with QuickBooks is a plus. So glad it's user friendly without a ton of complicated keystrokes or steps required. Cons: Wish it had more features as an all-around CRM, such as event planning and auction management. EventSnap and AuctionSnap add-ons do not quite offer enough functionality. Read More CM Cindy M. Verified reviewer Non-Profit Organization Management 11-50 employees Used weekly for more than 2 years Reviewed March 2025 Happy DonorSnap Customer 5 The overall experience has been great. I recommend taking advantage of the training (both live and recorded prior topics). My organization is small with a development staff of one; but, I like that the software allows for multiple users. There are features we don't use that I imagine are very helpful to other customers. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I find it easy to use most features. As a DonorSnap user for over six years, I have also been pleased to see that they have continued to add features without significant increases in cost. Our organization has grown and DonorSnap continues to meet our needs. Cons: I don't find Data Miner Platinum to be as intuitive as I'd like for a non-tech person. It is helpful that a wide variety of product training is available and the support staff have been very responsive anytime I've needed to contact them (rarely). Reasons for choosing DonorSnap The deciding factor was the ability to manage emails through Constant Contact. In reality, we never did fully utilize that feature. Read More SS Stephanie S. Verified reviewer Non-Profit Organization Management 2-10 employees Used daily for less than 2 years Reviewed March 2025 Calcutta Mercy/Donor Snap Experience 4 My overall is experience is excellent. Highly recommend. Because of the excellent customer service and customization of the crm overall we have been able to adapt Donor Snap to fit several different iterations of our organization as we grow and change. Also, the trainer, \[sensitive content hidden\], is so easy to understand and learn from. She manages the learning library and it is very well done. I had zero experience with Donor Snap before coming in as the office manager last year. I have been able to learn and manipulate the software with little one on one help, just using the recorded trainings. I also like that every time there is a hot topic a live training is done and 99% of the questions are answered quickly with little need to dig for what you need. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The support team is unbeatable. They have always walked me step by step through everything. The learning library is excellent and so well done. There are a lot custom options which has been good as we grow and change. The price point is very fair. Donor Snap continues to innovate and grow to better serve their customers. Cons: My least favorite feature is the reports. I find that once you are in a category, donation, persona, contact you lose some ability to cross reference. So you need to manually combine reports. I think it's a donation report does not have an option for a contact ipk, only a donation ipk. That makes matching with another report hard. contact ipk is a foundation for everything. Reasons for choosing DonorSnap DonorSnap has a great team behind the scenes. Pricing is fair. Responsiveness is high. We could figure out how to use and manage the system without needing a rep constantly. Reasons for switching to DonorSnap Needed something that acutely worked hard for us, was a good value, and you didn't need a IT degree to operate. Read More KG Kate G. Verified reviewer Non-Profit Organization Management 2-10 employees Used daily for more than 2 years Reviewed March 2025 Our DonorSnap CRM Success Story 5 DonorSnap has been great for us. We're a small organization and it's important for us to have a product that meets our needs, but is affordable. DonorSnap is very affordable and gives us all the tools we need at this point in our growth. It will also grow with us. I appreciate the responsiveness - both quality and accessibility of help when needed. They have a way of making me feel like I'm their priority and I've never felt as though they are too busy to help me. The reporting capabilities alone save this one-person-shop tons of time, allowing me to focus on donor stewardship and front-line fundraising. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: DonorSnap is fairly intuitive (probably much more so for users who are more savvy than I) and user friendly. They are also UBER responsive to cries for help. Cons: I personally have challenges making the forms look as I would like them to look. I feel that has more to do with me than the product, because when I ask for help they are able to make things better than I even expected them to be. Reasons for choosing DonorSnap Affordability and manageability. We are small and were glad to find a product that grows with us as our fundraising program matures. Read More LM Lori M. Verified reviewer Environmental Services Self-Employed Used daily for less than 2 years Reviewed March 2025 I love DonorSnap 5 Great experience, easy to use, and cost effective. I would highly recommend this system. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: DonorSnap is an easy to use donor management system, perfect for an organization like ours. The introductory training was very helpful as are the online tutorials and other information. Tech support and response time is excellent. I especially like mass email and acknowledgement functions. Cons: There is nothing I don't like at this time. Reasons for switching to DonorSnap Very cumbersome software. Not a good fit for our organization and more money then we needed to spend. I have worked at large organizations and used both Raiser's Edge and DonorPerfect. While I like both, DonorSnap is a much better fit for us and much more cost effective. Read More CB Christine B. Verified reviewer Non-Profit Organization Management 2-10 employees Used daily for less than 6 months Reviewed September 2025 More Than Happy With DonorSnap! 5 The process of moving our data from Raisers' Edge to DonorSnap was completely painless and seamless. The DonorSnap team worked with us to get everything up and running practically overnight. The cost is reasonable and provides us with everything that we need to do our jobs efficiently. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: The screens are easy to use; the reports are easy to compile; and the team is always quick to respond to any questions that I may have. It's also great that you provide free training sessions! Cons: The only con is that reports can't have a customizable header that specifies exactly what the report contains --- it would be nice to see at a glance what the report is by a title listed on the top. Reasons for choosing DonorSnap It gave us everything we needed at a much more reasonable cost Reasons for switching to DonorSnap Raisers Edge was very expensive and much more sophisticated for our needs Read More EN Ellen N. Verified reviewer Non-Profit Organization Management 11-50 employees Used daily for more than 2 years Reviewed April 2026 Great app to use 4 I have consistently had an excellent experience with DonorSnap. I also appreciate the prompt and friendly responses to my inquiries. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: The ability to create custom reports using DataMiner Platinum greatly enhances our ability to retrieve the data we need. Cons: The app’s layout is inefficient: when working in Notes and Contacts simultaneously, I must close and save one to continue using the other. Read More Showing 1 - 10 of 414 Reviews [See All Reviews](https://www.softwareadvice.com/nonprofit/donorsnap-profile/reviews/) ## DonorSnap Popular Comparisons [DonorPerfect vs DonorSnap](https://www.softwareadvice.com/nonprofit/donorperfect-profile/vs/donorsnap/)[Donorbox vs DonorSnap](https://www.softwareadvice.com/nonprofit/donorbox-profile/vs/donorsnap/)[Bloomerang vs DonorSnap](https://www.softwareadvice.com/nonprofit/bloomerang-profile/vs/donorsnap/)[Blackbaud Raiser's Edge NXT vs DonorSnap](https://www.softwareadvice.com/nonprofit/donorsnap-profile/vs/the-raisers-edge/) [Compare All Alternatives](https://www.softwareadvice.com/nonprofit/donorsnap-profile/alternatives/) ## Other Top Recommended Donation Management Software [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/) **4.3** (619) Recently recommended **107** times [DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/) **4.5** (1449) Recently recommended **90** times [Charityproud](https://www.softwareadvice.com/nonprofit/charityproud-profile/) **4.7** (88) Recently recommended **85** times [Bloomerang](https://www.softwareadvice.com/nonprofit/bloomerang-profile/) **4.7** (1287) Recently recommended **83** times Stuck Between Options? Our experts can help you compare DonorSnap with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice