--- title: "DonorSnap Software Reviews, Demo & Pricing - 2026" description: "Review of DonorSnap Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/nonprofit/donorsnap-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Donation Management Software](https://www.softwareadvice.com/nonprofit/crm-software-comparison/) / DonorSnap Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/nonprofit/donorsnap-profile/reviews/)[Alternatives](https://www.softwareadvice.com/nonprofit/donorsnap-profile/alternatives/) # DonorSnap Review From $68-$268/month Free trial 6 plans Wondering if DonorSnap is right for your organization? Our Donation Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview DonorSnap 4.6 [(414)](https://www.softwareadvice.com/nonprofit/donorsnap-profile/reviews/) Pricing Starting at $68.00 flat rate per month ### About DonorSnap DonorSnap is a cloud-based donor management and fundraising solution for the nonprofits who are having problems with tracking donors, spreadsheets or homegrown databases. It helps users centralize donors, volunteers and members in a single solution. It offers reporting, import and export capabilities, calendar reminders and email marketing through integration with Constant Contact. DonorSnap provides users the ability to add custom fields to any area of the database and can set up data tracking specific to the unique needs of the organization. It is capable of handling databases with more than 100,000 contacts. DonorSnap’s tickler calendar reminder system and the notes system schedule and track every interaction with a donor and with the query feature. Users can quickly and easily target specific donor groups and then use the integration with Constant Contact to send mass emails or acknowledgment letters. Wondering if DonorSnap is right for your organization? Our Donation Management Software selection experts can help you in 15 minutes or less. ## DonorSnap User Interface ## Popular DonorSnap Alternatives Main Product DonorSnap 4.6 [(414)](https://www.softwareadvice.com/nonprofit/donorsnap-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.77Value for money - 4.78Customer support - 4.31Functionality Pricing Starting at $68.00 per month Get Price Alternative Product [DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/) 4.5 [(1482)](https://www.softwareadvice.com/nonprofit/donorperfect-profile/reviews/) Ratings Breakdown - 4.34Ease of use - 4.51Value for money - 4.76Customer support - 4.34Functionality Pricing Starting at $119.00 per month Get Price Alternative Product [Donorbox](https://www.softwareadvice.com/nonprofit/donorbox-profile/) 4.8 [(633)](https://www.softwareadvice.com/nonprofit/donorbox-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.61Value for money - 4.71Customer support - 4.61Functionality Pricing Starting at $150.00 per month Get Price Alternative Product [Bloomerang](https://www.softwareadvice.com/nonprofit/bloomerang-profile/) 4.7 [(1288)](https://www.softwareadvice.com/nonprofit/bloomerang-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.58Value for money - 4.76Customer support - 4.34Functionality Pricing Starting at $125.00 per month Get Price Alternative Product [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/) 4.3 [(620)](https://www.softwareadvice.com/nonprofit/neoncrm-profile/reviews/) Ratings Breakdown - 4.06Ease of use - 4.28Value for money - 4.30Customer support - 4.16Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [Keela](https://www.softwareadvice.com/nonprofit/keela-profile/) 4.3 [(314)](https://www.softwareadvice.com/nonprofit/keela-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.39Value for money - 4.46Customer support - 4.02Functionality Pricing Starting at $160.00 per month Get Price ## DonorSnap Pros and Cons We analyzed 414 verified reviews for DonorSnap to find out what actual users really think. Select to learn more Responsive And Thorough Assistance DonorSnap's customer support is frequently praised for its quick response times, knowledgeable staff, and clear communication. Users highlight the team's willingness to help with questions, technical issues, and training, making it easy to resolve problems and learn new features. Support is accessible through various channels, and many appreciate the personalized, friendly service. Flexible And Customizable Reporting DonorSnap provides robust reporting tools that let users create, customize, and save a wide range of reports. The platform supports detailed data analysis, custom queries, and easy export options. Many appreciate the ability to tailor reports to their needs, from simple summaries to complex analytics for fundraising and board presentations. Streamlined Donor Engagement Tools Managing donors is straightforward with DonorSnap, offering features like easy data entry, mass entry for donations, and integrated online forms. Users value the ability to track donor history, automate acknowledgments, and run targeted communications. The system supports efficient donation processing and helps organizations build stronger donor relationships. Cumbersome Import And Export Process Importing and exporting data in DonorSnap can be complicated and time-consuming. Users report challenges with initial data migration, reliance on Excel and Word exports, and difficulty aligning data with other systems like QuickBooks. The process is often described as tedious, with extra steps required to clean up or batch update records. ## DonorSnap Pricing and Plans DonorSnap has six plans. Up to 1,000 Contacts - Basic Plan is $68.00/mo billed monthly. Up to 2,500 Contacts - Basic Plan is $88.00/mo billed monthly. Up to 5,000 Contacts - Basic Plan is $108.00/mo billed monthly. Up to 10,000 Contacts - Basic Plan is $143.00/mo billed monthly. Up to 20,000 Contacts - Basic Plan is $218.00/mo billed monthly. Up to 30,000 Contacts - Basic Plan is $268.00/mo billed monthly. Free trial Up to 1,000 Contacts - Basic Plan $68.00 flat rate, per month Includes up to 1,000 contacts Up to 1,000 Contacts - Basic Plan plan includes: - Acknowledgement Letters - Calendar Reminder System - Constant Contact Integration - Data Export - Donor Management - Event Registration - Excel Import - Mail Merge - Mass Emails - Membership Management - Moves Management - Online Donation Forms - Pledge Tracking - Quickbooks Integration - Reporting - Volunteer Tracking Up to 2,500 Contacts - Basic Plan $88.00 flat rate, per month Includes up to 2,500 contacts Up to 2,500 Contacts - Basic Plan plan includes: - Acknowledgement Letters - Calendar Reminder System - Constant Contact Integration - Data Export - Donor Management - Event Registration - Excel Import - Mail Merge - Mass Emails - Membership Management - Moves Management - Online Donation Forms - Pledge Tracking - Quickbooks Integration - Reporting - Volunteer Tracking Up to 5,000 Contacts - Basic Plan $108.00 flat rate, per month Includes up to 5000 contacts Up to 5,000 Contacts - Basic Plan plan includes: - Acknowledgement Letters - Calendar Reminder System - Constant Contact Integration - Data Export - Donor Management - Event Registration - Excel Import - Mail Merge - Mass Emails - Membership Management - Moves Management - Online Donation Forms - Pledge Tracking - Quickbooks Integration - Reporting - Volunteer Tracking Up to 10,000 Contacts - Basic Plan $143.00 flat rate, per month Includes up to 10,000 contacts Up to 10,000 Contacts - Basic Plan plan includes: - Acknowledgement Letters - Calendar Reminder System - Constant Contact Integration - Data Export - Donor Management - Event Registration - Excel Import - Mail Merge - Mass Emails - Membership Management - Moves Management - Online Donation Forms - Pledge Tracking - Quickbooks Integration - Reporting - Volunteer Tracking Up to 20,000 Contacts - Basic Plan $218.00 flat rate, per month Includes up to 20,000 contacts Up to 20,000 Contacts - Basic Plan plan includes: - Calendar Reminder System - Acknowledgement Letters - Volunteer Tracking - Reporting - Quickbooks Integration - Pledge Tracking - Online Donation Forms - Moves Management - Membership Management - Mass Emails - Mail Merge - Excel Import - Event Registration - Donor Management - Data Export - Constant Contact Integration Up to 30,000 Contacts - Basic Plan $268.00 flat rate, per month Includes upto 30,000 contacts No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does DonorSnap pricing compare to alternatives? DonorSnap's starting price is $68.00/month. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | DonorSnap4.6[(414)](https://www.softwareadvice.com/nonprofit/donorsnap-profile/reviews/) | $68.00 /mo | Available | Not available | 4.8 | | [DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/)4.5[(1,482)](https://www.softwareadvice.com/nonprofit/donorperfect-profile/reviews/) | $119.00 /mo | Not available | Not available | 4.5 | | [Donorbox](https://www.softwareadvice.com/nonprofit/donorbox-profile/)4.8[(633)](https://www.softwareadvice.com/nonprofit/donorbox-profile/reviews/) | $150.00 /mo | Available | Available | 4.6 | | [Bloomerang](https://www.softwareadvice.com/nonprofit/bloomerang-profile/)4.7[(1,288)](https://www.softwareadvice.com/nonprofit/bloomerang-profile/reviews/) | $125.00 /mo | Not available | Not available | 4.6 | | [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/)4.3[(620)](https://www.softwareadvice.com/nonprofit/neoncrm-profile/reviews/) | $99.00 /mo | Not available | Not available | 4.3 | DonorSnap4.6[(414)](https://www.softwareadvice.com/nonprofit/donorsnap-profile/reviews/) * * * Starting price $68.00 /mo Free trial Available Free version Not available Value For Money 4.8 - [DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/)4.5[(1,482)](https://www.softwareadvice.com/nonprofit/donorperfect-profile/reviews/) * * * Starting price $119.00 /mo Free trial Not available Free version Not available Value For Money 4.5 - [Donorbox](https://www.softwareadvice.com/nonprofit/donorbox-profile/)4.8[(633)](https://www.softwareadvice.com/nonprofit/donorbox-profile/reviews/) * * * Starting price $150.00 /mo Free trial Available Free version Available Value For Money 4.6 - [Bloomerang](https://www.softwareadvice.com/nonprofit/bloomerang-profile/)4.7[(1,288)](https://www.softwareadvice.com/nonprofit/bloomerang-profile/reviews/) * * * Starting price $125.00 /mo Free trial Not available Free version Not available Value For Money 4.6 - [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/)4.3[(620)](https://www.softwareadvice.com/nonprofit/neoncrm-profile/reviews/) * * * Starting price $99.00 /mo Free trial Not available Free version Not available Value For Money 4.3 ## DonorSnap Features - Popular features found in Donation Management Campaign Management Contact Management Email Marketing Event Management Gift Matching Management Grant Management Mobile Giving Online Giving Payment Processing Pledge Management Receipt Management Volunteer Management - More features of DonorSnap Access Controls/Permissions Accounting Accounting Integration ACH Payment Processing Activity Dashboard Activity Tracking Ad hoc Reporting Alerts/Notifications Alumni Management Attendance Management Auction Management Budgeting/Forecasting Calendar Management Campaign Analytics Campaign Planning Campaign Segmentation Committee Management Communication Management Contact Database Contribution Tracking Credit Card Processing CRM Customer Database Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Dashboard Data Import/Export Document Storage Donation Tracking Donor Discovery Donor Management Dues Management Electronic Payments Email Management Email Reminders Email Templates Email Tracking Event Ticketing Forms Management For Nonprofits Fund Accounting Fundraising Management Generative AI Goal Setting/Tracking Historical Trend Analysis Interaction Tracking Member Database Membership Management Mobile Access Multi-Channel Communication Online Forms Personalization Real-Time Notifications Real-Time Reporting Recurring Giving Recurring/Subscription Billing Registration Management Reminders Reporting/Analytics Reporting & Statistics Social Media Integration Summary Reports Task Management Task Scheduling Third-Party Integrations Web Forms Website Integration ## DonorSnap Integrations Constant Contact Integration rated 4.6 from 36 reviews Twilio Integration rated undefined from -1 review QuickBooks Enterprise Integration rated undefined from -1 review AuctionSnap Integration rated undefined from -1 review QuickBooks Online Integration rated undefined from -1 review Stripe Payments Integration rated undefined from -1 review ## DonorSnap User Reviews ## DonorSnap customer ratings - Overall rating: 4.6/5 - Total reviews: 414 ### Rating distribution - 5 stars: 276 reviews (67%) - 4 stars: 113 reviews (27%) - 3 stars: 19 reviews (5%) - 2 stars: 4 reviews (1%) - 1 star: 2 reviews (0%) ### Secondary ratings - Ease of use: 4.4/5 - Value for money: 4.8/5 - Customer support: 4.8/5 - Functionality: 4.3/5 --- ### Donor Snap is truly a "snap" for Development Directors and Staff! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have been very pleased to use Donor Snap because of the ease in following the steps to run reports or obtain data. Often, in big shops, such as a University setting, the fundraising platform was so challenging (ie, Raisers Edge), that we had separate staff who did all the work for us. Donor Snap was easy from the start and where I was challenged, there were webinars and support to assist me. Excellent platform! I highly recommend it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I am truly impressed with the customer service at Donor Snap, as well as the extensive library of webinars and handouts. [sensitive content hidden], staff, has been so responsive when I've still had a question and appreciate his service. I've worked in several fundraising programs and Donor Snap is by far the easiest and most efficient platform to use, especially for development staff in one person shops. #### Cons Perhaps the only item I consider least liking is that I often may leave a screen open, but when I go back to it, I have to re-enter Donor Snap; it may be a user error on my part. --- ### Useful Functionality at a Great Price - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Performing Arts - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Learned it in my current role and the trainings and support are quite helpful. If you take the time to learn it, it meets your organizational needs quite well. They've added some peripheral systems such as AuctionSnap and EventSnap which complement the functionality. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Value for the money, rapid customer support and functionality. They seem to be looking to evolve, which is always a good thing. #### Cons It takes a bit to learn the methodology and how to effectively write reports but worthwhile once you do. I wish the newsletter functionality would allow users to upload images. --- ### DonorSnap is our Trusted Partner - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, our non-profit is very satisfied with DonorSnap. We have done some testing with the new DS Analytics options and see good potential for the graphics options available in the dashboard. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The On-Line donations interface with our website works great and we have very few issues with on-line donations getting imported directly into the Donorsnap donor database. The End of Year Contribution Statement processing works very well. We use both the Email option for Contribution statements when we have an email address and the printing option for donors without an email address. The database reporting options have provided our non-profit with a great deal of reporting flexibility and gives us the reports we need and use for managing our donor database. #### Cons The mass email option works, but does not have as much flexibility as we would sometimes prefer when trying to import documents or format a mass email. --- ### Great app to use - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have consistently had an excellent experience with DonorSnap. I also appreciate the prompt and friendly responses to my inquiries. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ability to create custom reports using DataMiner Platinum greatly enhances our ability to retrieve the data we need. #### Cons The app’s layout is inefficient: when working in Notes and Contacts simultaneously, I must close and save one to continue using the other. --- ### LOVE DonorSnap!!! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Extremely positive. Mark and his team are really great to work with! I have used other donor programs and they can't hold a candle to to DonorSnap's customer service and support. I used it with another non-for profit and when we started Neighborhood Cats Network and barely had a donor base I told our treasurer we need DonorSnap. 2 years later she is thrilled we signed on because she is able to run many reports she needs for her purposes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and the customer service is FABULOUS!!! I get my questions answered very quickly. the reports are also great and easy to generate. As a non-for-profit cat rescue our donors are what keeps our organization going and DS makes it so easy to stay on top of the very important acknowledgment letters as well as producing very useful reports. #### Cons Can't think of anything at the moment. there was a learning curve to load in new acknowledgement letters but frankly, the support was amazing! --- ### Fundraising and Partnership Director - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Recreational Facilities and Services - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience is positive. The integration with constant contact if very valuable and the price fits our needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I enjoy the customizability of creating a database that can be filtered to my needs. The data pull feature is also very user friendly. #### Cons Some complications with accessing the “list” feature. There could also be improvements on detecting duplicates. --- ### Good bang for the buck - Overall rating: 5/5 - Reviewer: Meredith W. - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Great and speedy customer support, easy to use, lots of useful tutorials available, and the integration with QuickBooks is a plus. So glad it's user friendly without a ton of complicated keystrokes or steps required. #### Cons Wish it had more features as an all-around CRM, such as event planning and auction management. EventSnap and AuctionSnap add-ons do not quite offer enough functionality. --- ### Cheap, good for small nonprofits - Overall rating: 3/5 - Reviewer: Gabriel W. - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, for a small nonprofit it is an excellent choice. If you're not processing many donations and don't need a ton of functionality, it is a cheap option that will give you what you need. We moved to a new CRM when we outgrew DonorSnap. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros It was very cheap and could handle the basics and simple CRM tasks. It is customizable enough that you also aren't missing out if you're a small nonprofit. #### Cons It feels and looks old. It is a little clunky sometimes, and there are a few quirks you have to get used to. --- ### Thank you! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The more I am in the system the more I learn about making it work for our organization and best practices. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The trainings and support team are so valuable to me, I re-watch trainings often to refresh or see what I have missed in order to get the most out of the database. I appreciate when I have any questions about a project the Donor Snap team is always quick to get back to me with actual help. The user-friendly adaptability features for customization make the database extremely useful for our organization. #### Cons That I was in this system for over 2 years before I knew about the Donor Snap Blog! It is very helpful for ongoing learning. --- ### A Satisfied customer - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I truly like donor snap and all the features it offers. I am trying to utilize as many data tabs as possible. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ease of use. While the program is set up to be very intuitive, there are also plenty of tutorials to help me master features I may not use too often and thus need a refresher. #### Cons Nothing specific comes to mind. I don't get to learn as much as I would like on features, just due to other responsibilities. --- Showing 1 - 10 of 414 Reviews [See All Reviews](https://www.softwareadvice.com/nonprofit/donorsnap-profile/reviews/) ## DonorSnap Popular Comparisons [DonorPerfect vs DonorSnap](https://www.softwareadvice.com/nonprofit/donorperfect-profile/vs/donorsnap/)[Donorbox vs DonorSnap](https://www.softwareadvice.com/nonprofit/donorbox-profile/vs/donorsnap/)[Bloomerang vs DonorSnap](https://www.softwareadvice.com/nonprofit/bloomerang-profile/vs/donorsnap/)[Neon CRM vs DonorSnap](https://www.softwareadvice.com/nonprofit/donorsnap-profile/vs/neoncrm/)[Blackbaud Raiser's Edge NXT vs DonorSnap](https://www.softwareadvice.com/nonprofit/donorsnap-profile/vs/the-raisers-edge/)[ExceedFurther vs DonorSnap](https://www.softwareadvice.com/nonprofit/donorsnap-profile/vs/exceedfurther/) [Compare All Alternatives](https://www.softwareadvice.com/nonprofit/donorsnap-profile/alternatives/) ## Other Top Recommended Donation Management Software [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/) **4.3** (620) Recently recommended **80** times [DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/) **4.5** (1482) Recently recommended **77** times [GiveSmart](https://www.softwareadvice.com/event-management/givesmart-profile/) **4.5** (211) Recently recommended **68** times [Almabase](https://www.softwareadvice.com/nonprofit/almabase-profile/) **4.7** (144) Recently recommended **53** times Stuck Between Options? Our experts can help you compare DonorSnap with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice