# DonorSnap Software Reviews, Demo & Pricing - 2026 > Review of DonorSnap Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/nonprofit/donorsnap-profile --- [Home](https://www.softwareadvice.com/) / [Donation Management Software](https://www.softwareadvice.com/nonprofit/crm-software-comparison/) / DonorSnap Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/nonprofit/donorsnap-profile/reviews/)[Alternatives](https://www.softwareadvice.com/nonprofit/donorsnap-profile/alternatives/) # DonorSnap 2026: Benefits, Features & Pricing Wondering if DonorSnap is right for your organization? Our Donation Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview DonorSnap 4.6 [(414)](https://www.softwareadvice.com/nonprofit/donorsnap-profile/reviews/) Pricing Starting at $50.00 per month ### About DonorSnap DonorSnap is a cloud-based donor management and fundraising solution for the nonprofits who are having problems with tracking donors, spreadsheets or homegrown databases. It helps users centralize donors, volunteers and members in a single solution. It offers reporting, import and export capabilities, calendar reminders and email marketing through integration with Constant Contact. DonorSnap provides users the ability to add custom fields to any area of the database and can set up data tracking specific to the unique needs of the organization. It is capable of handling databases with more than 100,000 contacts. DonorSnap’s tickler calendar reminder system and the notes system schedule and track every interaction with a donor and with the query feature. Users can quickly and easily target specific donor groups and then use the integration with Constant Contact to send mass emails or acknowledgment letters. Pricing is per month and is based on the number of contacts in the database. Wondering if DonorSnap is right for your organization? Our Donation Management Software selection experts can help you in 15 minutes or less. ## DonorSnap User Interface ## Popular DonorSnap Alternatives Main Product DonorSnap 4.6 [(414)](https://www.softwareadvice.com/nonprofit/donorsnap-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.77Value for money - 4.78Customer support - 4.31Functionality Pricing Starting at $50.00 per month Get Price Alternative Product [DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/) 4.5 [(1436)](https://www.softwareadvice.com/nonprofit/donorperfect-profile/reviews/) Ratings Breakdown - 4.34Ease of use - 4.52Value for money - 4.76Customer support - 4.34Functionality Pricing Starting at $119.00 per month Get Price Alternative Product [Donorbox](https://www.softwareadvice.com/nonprofit/donorbox-profile/) 4.8 [(625)](https://www.softwareadvice.com/nonprofit/donorbox-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.61Value for money - 4.71Customer support - 4.61Functionality Pricing Starting at $150.00 per month Get Price Alternative Product [Bloomerang](https://www.softwareadvice.com/nonprofit/bloomerang-profile/) 4.7 [(1287)](https://www.softwareadvice.com/nonprofit/bloomerang-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.58Value for money - 4.76Customer support - 4.34Functionality Pricing Starting at $125.00 per month Get Price Alternative Product [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/) 4.3 [(619)](https://www.softwareadvice.com/nonprofit/neoncrm-profile/reviews/) Ratings Breakdown - 4.06Ease of use - 4.28Value for money - 4.30Customer support - 4.16Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [Keela](https://www.softwareadvice.com/nonprofit/keela-profile/) 4.3 [(314)](https://www.softwareadvice.com/nonprofit/keela-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.39Value for money - 4.46Customer support - 4.02Functionality Pricing Starting at $160.00 per month Get Price ## DonorSnap Pros and Cons We analyzed 414 verified reviews for DonorSnap to find out what actual users really think. Select to learn more Responsive And Thorough Assistance DonorSnap's customer support is frequently praised for its quick response times, knowledgeable staff, and clear communication. Users highlight the team's willingness to help with questions, technical issues, and training, making it easy to resolve problems and learn new features. Support is accessible through various channels, and many appreciate the personalized, friendly service. Flexible And Customizable Reporting DonorSnap provides robust reporting tools that let users create, customize, and save a wide range of reports. The platform supports detailed data analysis, custom queries, and easy export options. Many appreciate the ability to tailor reports to their needs, from simple summaries to complex analytics for fundraising and board presentations. Streamlined Donor Engagement Tools Managing donors is straightforward with DonorSnap, offering features like easy data entry, mass entry for donations, and integrated online forms. Users value the ability to track donor history, automate acknowledgments, and run targeted communications. The system supports efficient donation processing and helps organizations build stronger donor relationships. Cumbersome Import And Export Process Importing and exporting data in DonorSnap can be complicated and time-consuming. Users report challenges with initial data migration, reliance on Excel and Word exports, and difficulty aligning data with other systems like QuickBooks. The process is often described as tedious, with extra steps required to clean up or batch update records. ## DonorSnap Pricing and Plans Starting price: $50.00 per month Free Trial Free Version Up to 1,000 Contacts $50.00 flat rate, per month Plan includes: - Acknowledgement Letters - Calendar Reminder System - Constant Contact Integration - Data Export - Donor Management - Event Registration - Excel Import - Mail Merge - Mass Emails - Membership Management Read More Up to 2,500 Contacts $70.00 flat rate, per month Plan includes: - Acknowledgement Letters - Calendar Reminder System - Constant Contact Integration - Data Export - Donor Management - Event Registration - Excel Import - Mail Merge - Mass Emails - Membership Management Read More Up to 5,000 Contacts $90.00 flat rate, per month Plan includes: - Acknowledgement Letters - Calendar Reminder System - Constant Contact Integration - Data Export - Donor Management - Event Registration - Excel Import - Mail Merge - Mass Emails - Membership Management Read More Up to 10,000 Contacts $125.00 flat rate, per month Plan includes: - Acknowledgement Letters - Calendar Reminder System - Constant Contact Integration - Data Export - Donor Management - Event Registration - Excel Import - Mail Merge - Mass Emails - Membership Management Read More Up to 20,000 Contacts $200.00 flat rate, per month Plan includes: - Acknowledgement Letters - Calendar Reminder System - Constant Contact Integration - Data Export - Donor Management - Event Registration - Excel Import - Mail Merge - Mass Emails - Membership Management Read More Up to 30,000 Contacts $250.00 flat rate, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## DonorSnap Features - Popular features found in Donation Management Campaign Management Contact Management Email Marketing Event Management Gift Matching Management Grant Management Mobile Giving Online Giving Payment Processing Pledge Management Receipt Management Volunteer Management - More features of DonorSnap Access Controls/Permissions Accounting Accounting Integration ACH Payment Processing Activity Dashboard Activity Tracking Ad hoc Reporting Alerts/Notifications Alumni Management Attendance Management Auction Management Budgeting/Forecasting Calendar Management Campaign Analytics Campaign Planning Campaign Segmentation Committee Management Communication Management Contact Database Contribution Tracking Credit Card Processing CRM Customer Database Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Dashboard Data Import/Export Document Storage Donation Tracking Donor Discovery Donor Management Dues Management Electronic Payments Email Management Email Reminders Email Templates Email Tracking Event Ticketing Forms Management For Nonprofits Fund Accounting Fundraising Management Generative AI Goal Setting/Tracking Historical Trend Analysis Interaction Tracking Member Database Membership Management Mobile Access Multi-Channel Communication Online Forms Personalization Real-Time Notifications Real-Time Reporting Recurring Giving Recurring/Subscription Billing Registration Management Reminders Reporting/Analytics Reporting & Statistics Social Media Integration Summary Reports Task Management Task Scheduling Third-Party Integrations Web Forms Website Integration ## DonorSnap Integrations Constant Contact Integration rated 4.6 from 36 reviews Twilio Integration rated undefined from -1 review QuickBooks Desktop Integration rated undefined from -1 review QuickBooks Enterprise Integration rated undefined from -1 review AuctionSnap Integration rated undefined from -1 review QuickBooks Online Integration rated undefined from -1 review See all 7 integrations ## DonorSnap User Reviews Overall Rating 4.6 Ratings Breakdown 5 67% 4 27% 3 5% 2 1% 1 0% Secondary Ratings Ease of Use 4.4 Value for money 4.8 Customer support 4.8 Functionality 4.3 bA bethany A. Verified reviewer Non-Profit Organization Management 11-50 employees Used daily for more than 2 years Review source Reviewed March 2024 Affordable but Powerful 4 A little confusing to use in the beginning but once you get the hang of it, it's easy. Customer support is really fast as well. There are so many tools within this application that nonprofits really need. Ratings Breakdown 4 Ease of use Previously 3 5 Value for money 5 Customer support 3 Functionality Pros: The price range was within our budget. We are so happy with what you get for the price you pay. Cons: The UI should be updated to make it easier for customers to navigate the application. Read More AJ Allison J. Verified reviewer Non-Profit Organization Management 11-50 employees Used daily for more than 2 years Reviewed September 2025 DonorSnap is the Best Choice for Managing Donors! 5 If you’re looking for a donor management database that’s effective, budget-friendly, and backed by a fantastic support team, I can’t recommend DonorSnap enough! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I’ve been using DonorSnap for nearly 10 years, and it has been an incredible tool for managing donor relationships. The platform is user-friendly, reliable, and packed with features that make tracking and engaging with donors a breeze. One of the standout aspects is its affordability—it offers great value for organizations of all sizes. What truly sets DonorSnap apart is its excellent customer service. Anytime I’ve had a question or needed assistance, their team has been responsive, helpful, and genuinely invested in making sure I succeed. Over the years, I’ve recommended DonorSnap to several organizations, and they’ve all had positive experiences as well. Cons: If there’s one thing I’d love to see improved, it’s their presence at fundraising conferences. These events are where I connect with the largest audience of nonprofit professionals, and I think DonorSnap could make a big impact by being more visible in those spaces. It would be great to see them there more often! Reasons for choosing DonorSnap The cost savings and customer support was much better with DonorSnap Reasons for switching to DonorSnap I had used DonorSnap at a previous organization. I switched because I missed the DonorSnap and Joanna. Also the cost savings is unmatched! Read More BR Brigid R. Verified reviewer Non-Profit Organization Management 2-10 employees Used daily for more than 2 years Reviewed April 2026 A Satisfied customer 5 I truly like donor snap and all the features it offers. I am trying to utilize as many data tabs as possible. Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: The ease of use. While the program is set up to be very intuitive, there are also plenty of tutorials to help me master features I may not use too often and thus need a refresher. Cons: Nothing specific comes to mind. I don't get to learn as much as I would like on features, just due to other responsibilities. Read More CK Cass K. Verified reviewer Non-Profit Organization Management 2-10 employees Used weekly for less than 6 months Review source Reviewed January 2021 Great basics, but communucation tools lacking or are too generic 3 Sales, data transfer, and workshops have been good. I feel like the staff does its best to fully answer questions and solve problems. But with the overall limitations of the communications functions, there's only so much they can do. Ratings Breakdown 2 Ease of use 4 Value for money 5 Customer support 2 Functionality Pros: The client database is straightforward and easy to use. The fields are intuitive and you can adapt or add per your own needs. Screen layout when searching can be tough because of long rows but pulling up individual contacts is easy. I love that you can copy data right from the viewing screen without having to open the editable contact. The help features are user friendly and usually address the most common problems. I like that there are videos as well as written materials on various topics. Cons: The communication tools are sorely lacking. Email, letters, and forms are way too basic and challenging to edit. There does not seem to be a feature allowing you to change line spacing within a form or in the Automated Task Manager. In addition, I had to keep canceling the project and restarting because after one attempt to edit an ATM task, the system won't let you make additional edits. You have to start over. The emails come out looking like you emailed directly from your email provider. You are limited to one image insert, they are hard to edit, and you cannot add a form directly into the email. I have yet to send out an email from DonorSnap because it looks so pedestrian and ... boring. We are still using MailChimp for its visual features, which of course defeats the purpose. The forms are "okay" but come out looking like a child made them. Totally lackluster, but functional. I'll be honest: I am embarrassed to send out communications and put the forms on our website. If we leave DonorSnap for another product, it will because of the generic communication tools. The query tools used in creating tasks are not intuitive. If it weren't for the help videos I would never be able to implement these. Reasons for choosing DonorSnap Low monthly cost and lack of donor mining tools that we didn't need. Reasons for switching to DonorSnap Needed more management functionality and communication tools. Vendor Response Hi Cass, Thank you for your review. We are always working on ways to improve DonorSnap and appreciate your feedback. We understand that dedicated email tools like MailChimp have polished template builders, and for that reason we provide an integration with Constant Contact for organizations needing those services. The DonorSnap email tools are aimed at providing easy access to mass emailing and automation for all organizations. With some html experience or a third party html email template builder, you can build the same types of emails in DonorSnap. In the future we hope to add similar template builders as well. For more specific help with your emails and forms, please contact us at support@donorsnap.com. We will show you how to edit your emails, adjust line spacing, add multiple images, and insert links to your forms directly in your emails. If you need other types of customization in your forms, please let us know what you're looking for and we'll be happy to help. Replied February 2021 Read More SL Suzanne L. Verified reviewer Performing Arts 2-10 employees Used daily for less than 2 years Reviewed April 2026 Useful Functionality at a Great Price 4 Learned it in my current role and the trainings and support are quite helpful. If you take the time to learn it, it meets your organizational needs quite well. They've added some peripheral systems such as AuctionSnap and EventSnap which complement the functionality. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Value for the money, rapid customer support and functionality. They seem to be looking to evolve, which is always a good thing. Cons: It takes a bit to learn the methodology and how to effectively write reports but worthwhile once you do. I wish the newsletter functionality would allow users to upload images. Read More PY Peter Y. Verified reviewer Child Day Care Services 2-10 employees Used daily for more than 2 years Reviewed September 2025 DonorSnap is so easy to use that even a non techie can manage it. 5 DonorSnap is such an improvement over other CRM's that I have tried. I have recommended it to my web developer, and he has passed on my recommendations to other clients of his, and they have started using DonorSnap also. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Donor Snap is so much easier to use, than two other CRM's that I had used previously. Easy to learn, and they have excellent training videos, which is where I am able to get the majority of my questions answered. When I can't find the answer on their Help/Training site, I will send an email off to the support team, and typically get a response with an answer within 30 minutes. A previous CRM product could take 2-3 weeks for an answer. There reporting options are also very easy to use. So much easier than those other guys. If you are proficient with Microsoft Office products you should have no issues. Cons: The weakest link I would say is with the ability to send emails that are heavy on graphics. It is also possible that I have not tried enough, or asked the correct questions. Reasons for switching to DonorSnap SalesForce was difficult to use, and Method was very difficult to reach support. Read More MW Melinda W. Verified reviewer Religious Institutions 2-10 employees Used daily for more than 2 years Reviewed September 2025 Committed Client! 4 Our eleven year commitment to Donorsnap speaks to our satisfaction for the whole package! We believe it contributes to clean reords and donor communication. Ratings Breakdown 4 Ease of use 4 Value for money 3 Customer support 4 Functionality Pros: We, as an organization, have used Donosnap for 11 years now. We like the complete data it imports and the ease of putting in manual checks. The best part is the online input is as easy as 2 clicks and all the info is pulled in under the donor in a second! love that! It is also so easy to create specific reports & donor gifts if they want a quick update. The system, as a whole, is a great value for the cost. Cons: The thing i like least is probably using email for support as I am a verbal customer & prefer phone calls Reasons for choosing DonorSnap price and the multiple ways of keeping the info we need Reasons for switching to DonorSnap was no longer able to handle the donor number we had Read More MH Michelle H. Verified reviewer Child Day Care Services 11-50 employees Used daily for less than 2 years Reviewed September 2025 Into the Future with Donor Snap 5 DonorSnap has been great in helping us take our non-profit to the next level with our supporters. It was easy to set up, easy to migrate old information from another system, and easy to run. We are moving into a bright future with the help of DonorSnap. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Donor Snap customer service is great! They have a wealth of educational videos, and if those don't answer your question, their customer service team is quick to respond to any emails (usually within an hour)! Cons: A few of the options take some time and additional knowledge (like doing HTML for emails), but even then the DonorSnap staff are willing to help with whatever you need. Reasons for choosing DonorSnap We did not like their customer service - we could not reach anyone quickly it seemed from their presentation Reasons for switching to DonorSnap At the time, GF did not have a CRM or Donor Management capability. Read More SH Shari H. Verified reviewer Education Management 51-200 employees Used daily for more than 2 years Reviewed September 2025 Good product that elevates our Fundraising 4 I have been a customer for many years and while I look from time to time at other products, I always come back to DS because it is accomplishing what I need and at a good price point. Believe it or not, there are some features I never used and just this year in 2025 I started to use them and see the benefits to our Development and Business Office. I also added EventSnap and AuctionSnap which also have limitations, but I look forward to them getting further developed. Overall, I am a happy DonorSnap customer and look forwarding to a continually developing product. Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: Good Value Intuitive technology Support accessibilty from \[sensitive content hidden\] The integration with Stripe The add-ons of Auction and EventSnap (although too early to tell) Data all in one place Cons: Some limitations Support is not as frequent as I always need I don't use some features and I always wonder best practices Reasons for choosing DonorSnap It was a more intuitive product and we already had it. Read More KE Kate E. Verified reviewer Recreational Facilities and Services 2-10 employees Used daily for less than 2 years Reviewed April 2026 Fundraising and Partnership Director 4 My overall experience is positive. The integration with constant contact if very valuable and the price fits our needs. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: I enjoy the customizability of creating a database that can be filtered to my needs. The data pull feature is also very user friendly. Cons: Some complications with accessing the “list” feature. There could also be improvements on detecting duplicates. Read More Showing 1 - 10 of 414 Reviews [See All Reviews](https://www.softwareadvice.com/nonprofit/donorsnap-profile/reviews/) ## DonorSnap Popular Comparisons [DonorPerfect vs DonorSnap](https://www.softwareadvice.com/nonprofit/donorperfect-profile/vs/donorsnap/)[Donorbox vs DonorSnap](https://www.softwareadvice.com/nonprofit/donorbox-profile/vs/donorsnap/)[Bloomerang vs DonorSnap](https://www.softwareadvice.com/nonprofit/bloomerang-profile/vs/donorsnap/)[Blackbaud Raiser's Edge NXT vs DonorSnap](https://www.softwareadvice.com/nonprofit/donorsnap-profile/vs/the-raisers-edge/) [Compare All Alternatives](https://www.softwareadvice.com/nonprofit/donorsnap-profile/alternatives/) ## Other Top Recommended Donation Management Software [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/) **4.3** (619) Recently recommended **118** times [DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/) **4.5** (1436) Recently recommended **98** times [Charityproud](https://www.softwareadvice.com/nonprofit/charityproud-profile/) **4.7** (88) Recently recommended **95** times [Bloomerang](https://www.softwareadvice.com/nonprofit/bloomerang-profile/) **4.7** (1287) Recently recommended **92** times Stuck Between Options? 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