DonorView vs PayBee

RATING:

4.4

(118)

DonorView has 118 reviews and a rating of 4.44 / 5 stars vs PayBee which has 17 reviews and a rating of 4.71 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (118)
4.7 (17)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
April 10, 2024
March 28, 2023
Pros/Cons
  • Pros

  • This may be more price friendly than other products, although we pay $3,500 a year, so it's not cheap. I do like the additional features of them mailing out tax receipts / thank you letters.
  • We are a small non-profit so it was a good mid-range product that was accessible to us.
  • Cons

  • I believe they do have a feature now where you can prearrange and pay to have someone available to assist in an emergency, but it is not standard.
  • This is a disaster if you are trying to steward donors (and ones are left out). I have to login twice each time when I start.
Read all user reviews
  • Pros

  • As promised PayBee was really easy to implement and use and had most of the functionality we were hoping for as we launched our first virtual event.
  • PayBee was very easy to use. The best part is that the PayBee team is SO supportive and helpful.
  • Cons

  • User customization is still restricted, roles and responsibility access, as currently there only two roles.
  • There was also an issue when uploading email addresses for the RSVPs-- some of these were lost. Having a template to download and then fill in would be helpful to avoid this issue.
Read all user reviews
Pricing Range
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$
$
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$
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Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

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10 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos