Blackbaud eTapestry Software

Blackbaud eTapestry Software

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68

Recommendations

FrontRunners 2018

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About Blackbaud eTapestry

eTapestry from Blackbaud is an online fundraising and donation management solution designed for small and midsize nonprofit organizations. The web-based solution helps organizations to streamline their fundraising activities including reaching out to potential donors, scheduling and organizing fundraising events. eTapestry is a web-based solution that can be accessed anytime from any internet enabled device. The solution offers robust membership management tools to run membership programs, track member contributions and manage member contact details. The solution provides a comprehensive event management functionality to create event schedules, plan activities, send e-invites and sell event tickets and merchandises online. With built-in social sharing tools, event ...

Blackbaud eTapestry Pricing

Pricing scales on number of records and level of functionality needed.

Starting price: 

$99.00 per month

Free trial: 

Available

Free version: 

Not Available

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The eTapestry home screen can be customized to surface whatever is most important to your organization—progress towards goals, campaign performance, recent gifts, top supporters, upcoming events, and key performance indicators.

Blackbaud eTapestry User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

3.5

Value for money

3.5

Customer support

4

Functionality

3.5

Showing 1 - 5 of 216 reviews

Sabal

Company size: 11 - 50 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

February 2022

Hasn't been updated since 2006, not worth your time

User Profile

Brittany

Verified reviewer

Company size: 201-500 employees

Industry: Higher Education

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

April 2021

Good management software

We use this as our primary data storage system. It talks to our database view very well.

Pros

I like that all of our data is stored in this software and that it is easy to quickly access for my whole team.

Cons

Sometimes the software gets bogged down with users and runs very slow. The updates do take some getting used to as well.

Karen

Company size: 51-200 employees

Industry: Religious Institutions

Time used: More than 2 years

Review Source

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2022

Blackbaud eTapestry: Well Worth The Purchase - Absolutely Worth Every Dime

Exceptional experience and would recommend to all that are searching for a donor software system.

Pros

Everything about this software is exactly what we need. We can communicate with our supporters in many ways, prepare and run queries on any field, create and use reporting features at any time and essentially document and track all donor information. This is all done with ease and offers flexibility.

Cons

We wish there were a few more features as it integrates with social media and email addresses. We have found that the accuracy is not as strong as we would like it to be.

Alternatives Considered

GiftWorks

Reasons for choosing Blackbaud eTapestry

The ease of use, flexibility in the queries and reporting and the overall donor management tool met our organizations needs.

Reasons for switching to Blackbaud eTapestry

Needed a program that met our needs better for relationship management, donor management, fundraising reports and

Ernest

Company size: 2-10 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
1

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

August 2022

Considering placing

Pros

It has a very comprehensive set of features.

Cons

More expensive than many of the newer packages. Not as easy to use as other packages. Requires expensive 3rd party software in order to integrate with Quickbooks.

Sarah

Company size: 2-10 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

June 2022

Very detailed product that I'm always finding new options in.

Pros

It can be customized though it is a little bit of a learning curve since it is set up more for businesses and harder to get things figured out for non profit.

Cons

The complexity of trying to make quieries to then have to create reports and the amount of time that is lost trying to figure out what one of the many steps made it not yield desired results.

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