--- title: "Blackbaud eTapestry Software Reviews, Demo & Pricing - 2026" description: "Review of Blackbaud eTapestry Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/nonprofit/etapestry-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Nonprofit Software](https://www.softwareadvice.com/category/4280-nonprofit/) / Blackbaud eTapestry Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/nonprofit/etapestry-profile/reviews/)[Alternatives](https://www.softwareadvice.com/nonprofit/etapestry-profile/alternatives/) # Blackbaud eTapestry Review From $99/month Free trial 1 plan Wondering if Blackbaud eTapestry is right for your organization? Our Nonprofit Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Blackbaud eTapestry 3.8 [(208)](https://www.softwareadvice.com/nonprofit/etapestry-profile/reviews/) Pricing Starting at $99.00 usage based per month ### About Blackbaud eTapestry eTapestry from Blackbaud is an online fundraising and donation management solution designed for small and midsize nonprofit organizations. The web-based solution helps organizations to streamline their fundraising activities including reaching out to potential donors, scheduling and organizing fundraising events. eTapestry is a web-based solution that can be accessed anytime from any internet enabled device. The solution offers robust membership management tools to run membership programs, track member contributions and manage member contact details. The solution provides a comprehensive event management functionality to create event schedules, plan activities, send e-invites and sell event tickets and merchandises online. With built-in social sharing tools, event organizers can share event posts and updates with their online community or invite participation from a larger audience. eTapestry is available at a monthly subscription with zero upfront costs and 30 days free trial period for product evaluation. eTapestry helps nonprofit organizations raise funds using an online tool without getting into the complexity of an on-premises software installation. Wondering if Blackbaud eTapestry is right for your organization? Our Nonprofit Software selection experts can help you in 15 minutes or less. ## Blackbaud eTapestry User Interface ## Popular Blackbaud eTapestry Alternatives Main Product Blackbaud eTapestry 3.8 [(208)](https://www.softwareadvice.com/nonprofit/etapestry-profile/reviews/) Ratings Breakdown - 3.44Ease of use - 3.53Value for money - 3.94Customer support - 3.70Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/) 4.5 [(1476)](https://www.softwareadvice.com/nonprofit/donorperfect-profile/reviews/) Ratings Breakdown - 4.34Ease of use - 4.51Value for money - 4.76Customer support - 4.34Functionality Pricing Starting at $119.00 per month Get Price Alternative Product [Donorbox](https://www.softwareadvice.com/nonprofit/donorbox-profile/) 4.8 [(625)](https://www.softwareadvice.com/nonprofit/donorbox-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.61Value for money - 4.71Customer support - 4.61Functionality Pricing Starting at $150.00 per month Get Price Alternative Product [Bloomerang](https://www.softwareadvice.com/nonprofit/bloomerang-profile/) 4.7 [(1287)](https://www.softwareadvice.com/nonprofit/bloomerang-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.58Value for money - 4.76Customer support - 4.34Functionality Pricing Starting at $125.00 per month Get Price Alternative Product [DonorSnap](https://www.softwareadvice.com/nonprofit/donorsnap-profile/) 4.6 [(414)](https://www.softwareadvice.com/nonprofit/donorsnap-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.77Value for money - 4.78Customer support - 4.31Functionality Pricing Starting at $50.00 per month Get Price Alternative Product [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/) 4.3 [(620)](https://www.softwareadvice.com/nonprofit/neoncrm-profile/reviews/) Ratings Breakdown - 4.06Ease of use - 4.28Value for money - 4.30Customer support - 4.16Functionality Pricing Starting at $99.00 per month Get Price ## Blackbaud eTapestry Pros and Cons We analyzed 208 verified reviews for Blackbaud eTapestry to find out what actual users really think. Select to learn more Comprehensive Donor Tracking Tools With eTapestry, organizations can efficiently manage donor records, track giving history, run detailed reports, and communicate with supporters. The platform provides flexible options for storing donor data and automating donor-related tasks. Responsive And Knowledgeable Support Blackbaud eTapestry offers prompt, knowledgeable customer support with a team that helps resolve issues and answer questions thoroughly. Users appreciate the helpfulness and availability of support staff, making onboarding and troubleshooting easier. Streamlined Fundraising Operations eTapestry simplifies donation tracking, automates gift processing, and integrates fundraising campaigns with websites. Its reporting features and centralized donor data help organizations manage multiple fundraising programs and boost efficiency. Challenging And Complex Interface Many users find eTapestry's interface unintuitive and difficult to navigate, with redundant steps and a steep learning curve. Training new users can be time-consuming, and the system often feels cumbersome compared to other donor management solutions. ## Blackbaud eTapestry Pricing and Plans Starting price: $99.00 per month Free Trial Free Version Basic $99.00 usage based, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Blackbaud eTapestry Features - Popular features found in Nonprofit Accounting Campaign Management CRM Customizable Forms Donor Management Electronic Payments Event Management Fundraising Management Grant Management Membership Management Registration Management Volunteer Management - More features of Blackbaud eTapestry Access Controls/Permissions Activity Dashboard Activity Tracking Ad hoc Reporting Alerts/Notifications Alumni Management API Attendance Management Auction Management Calendar Management Campaign Analytics Campaign Planning Communication Management Contact Management Contribution Tracking Credit Card Processing Customizable Branding Customizable Fields Customizable Reports Customizable Templates Dashboard Data Import/Export Document Storage Donation Tracking Donor Discovery Dues Management Email Marketing Email Reminders Event Scheduling Event Ticketing Forms Management For Nonprofits Gift Matching Management Member Database Mobile Access Mobile Giving Online Forms Payment Processing Pledge Management Real-Time Analytics Real-Time Reporting Receipt Management Recurring Giving Recurring/Subscription Billing Reporting/Analytics Reporting & Statistics Social Marketing Social Media Integration Third-Party Integrations ## Blackbaud eTapestry Integrations Meta for Business Integration rated undefined from -1 review ## Blackbaud eTapestry User Reviews ## Blackbaud eTapestry customer ratings - Overall rating: 3.8/5 - Total reviews: 208 ### Rating distribution - 5 stars: 75 reviews (36%) - 4 stars: 73 reviews (35%) - 3 stars: 35 reviews (17%) - 2 stars: 16 reviews (8%) - 1 star: 9 reviews (4%) ### Secondary ratings - Ease of use: 3.4/5 - Value for money: 3.5/5 - Customer support: 3.9/5 - Functionality: 3.7/5 --- ### Tied into a contract even though I wouldn't use the system - Overall rating: 3/5 - Reviewer: Linda C. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered This was our first try with donation software and I tried it because it was free. But then we were tied to a 2-year contract and I hated it so much we switch to another platform and I still needed to pay for it. It was quite frustrating. The reports were the hardest part. Everything about the system just seemed to be more difficult than it needed to be. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros It was initially free through TechSoup and we didn't have a software package so I thought we would try it. #### Cons The reports function was awful. I never did understand how to generate reports. It also was more technical than I had the aptitude for. --- ### Pro for Donor Management, Con for Event Management - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. While eTapestry has helped us make sense of a lot of data and history, it is very difficult to learn how to use and train new employees on. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I like the data it stores about our donors and the various ways we are able to report on the information, #### Cons I find the donor facing event platforms very dated and confusing. --- ### You can't ask for a better donor management software package - Overall rating: 5/5 - Reviewer: Kelly M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have used so many different donor management software packages throughout my career and I have never been so pleased as I am with eTapestry. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Everything is a pro when it comes to eTapestry. The layout is very user intuitive and easy to understand. You can truly dive in and really get a huge bang for you budget almost immediately. #### Cons The only con I can think of for eTapestry is that there isn't a mobile app for the software. I would love to be able to check information when not at my desk. --- ### eTapestry Customer Support - Overall rating: 5/5 - Reviewer: Amber B. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used unspecified for less than 2 years - Reviewed: April 2016 - Review source details: This review was submitted organically. No incentive was offered I was hired at Neighborhood Healthcare 3 weeks before its largest fundraiser of the year. I needed to learn eTapestry quickly to accurately update the database with event purchases and I needed my data entry to be fast. Customer support was my go-to, they answered questions over their chat module, emailed me white papers on best practices, and shared detailed instructions on how to be most efficient with our database. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 #### Pros Customer service was fast, knowledgeable, and respectful. I never felt like I was asking a dumb question and they always had an answer. --- ### eTapestry Makes Organization Easy for Nonprofits - Overall rating: 5/5 - Reviewer: Amelia C. - Verified reviewer: Yes - Industry: Broadcast Media - Company size: 2-10 employees - Product usage: Used unspecified for less than 6 months - Reviewed: April 2016 - Review source details: This review was submitted organically. No incentive was offered I have used the software in my work for a nonprofit 501 c 3 organization. eTapestry has a clear, intuitive structure that is also easy to personalize. I feel like information that before was spread out over our intranet, email marketing software, and donor database system is now together in one place for streamlined communication. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 #### Pros Easy to use, offers personalization, organizes complex information simply #### Cons The "Help" section can be confusing. You can easily end up looking up with answers that pertain to other Blackbaud products and tracing your way back to eTapestry specifically can be confusing. --- ### Too Many Limitations - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Environmental Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. If you are only dealing with donations, this may be a good option for you, but I work for a membership organization, and not long after I was hired, I convinced the organization to scrap eTapestry for something better suited to our needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros This database is easy to use. If you've ever used another donor management system, you'll find it pretty intuitive. You can build decent queries and create tons of data points you want to track. #### Cons Everything has to be done manually, and it can take some time. I wouldn't recommend this to a membership organization because of the time involved logging renewals. There is also a really not so awesome template you have to use create all of the products you want to offer, including donations. It's a hassle for the organization and the donor. --- ### eTapestry Non Profit Review - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very cumbersome and took a long time to learn all the aspects of the software. I still do not feel like we were able to utilize the system to its fullest potential. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Accessibility and ease of data entry. I also liked the templates that were available for newsletters, emails and etc. #### Cons Creating reports was not user friendly. --- ### I've used eTapestry for five years. - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's almost infinitely customizable and is pretty powerful. If you know how to use it, you can track and report on really good data. #### Cons The software is stuck in the 1990s in terms of its design and technology. It can be very slow and is terribly unintuitive for a new user. --- ### Caution-could be good-could be bad - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros The software at its basic form works well with little maintenance. #### Cons The customer service is extremely unprofessional and you have to make sure you push to speak to someone who knows what they are doing. --- ### eTapestry Blackbaud Software - Overall rating: 4/5 - Reviewer: Karen Ann T. - Verified reviewer: Yes - Product usage: Used unspecified for less than 6 months - Reviewed: April 2016 - Review source details: This review was submitted organically. No incentive was offered We use eTapestry as a software relationship building and donation tracking device. We are quite pleased with the software and are sharing our successes with you because eTapestry is an easy and affordable database for our organization. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 #### Pros Ease of use, versatility, and access are pro's to the eTapestry software system. #### Cons Sometime because this is a cloud based system, there are timing issues. --- Showing 1 - 10 of 208 Reviews [See All Reviews](https://www.softwareadvice.com/nonprofit/etapestry-profile/reviews/) ## Blackbaud eTapestry Popular Comparisons [DonorPerfect vs Blackbaud eTapestry](https://www.softwareadvice.com/nonprofit/donorperfect-profile/vs/etapestry/)[Bloomerang vs Blackbaud eTapestry](https://www.softwareadvice.com/nonprofit/bloomerang-profile/vs/etapestry/)[Neon CRM vs Blackbaud eTapestry](https://www.softwareadvice.com/nonprofit/etapestry-profile/vs/neoncrm/)[Blackbaud Raiser's Edge NXT vs Blackbaud eTapestry](https://www.softwareadvice.com/nonprofit/etapestry-profile/vs/the-raisers-edge/)[Little Green Light vs Blackbaud eTapestry](https://www.softwareadvice.com/nonprofit/etapestry-profile/vs/little-green-light/)[OneCause vs Blackbaud eTapestry](https://www.softwareadvice.com/nonprofit/bidpal-profile/vs/etapestry/) [Compare All Alternatives](https://www.softwareadvice.com/nonprofit/etapestry-profile/alternatives/) ## Other Top Recommended Nonprofit Software [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/) **4.3** (620) Recently recommended **82** times [DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/) **4.5** (1476) Recently recommended **74** times [Charityproud](https://www.softwareadvice.com/nonprofit/charityproud-profile/) **4.7** (89) Recently recommended **68** times [GiveSmart](https://www.softwareadvice.com/event-management/givesmart-profile/) **4.5** (211) Recently recommended **61** times Stuck Between Options? 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