eTapestry from Blackbaud is an online fundraising and donation management solution designed for small and midsize nonprofit organizations. The web-based solution helps organizations to streamline their fundraising activities including reaching out to potential donors, scheduling and organizing fundraising events.

eTapestry is a web-based solution that can be accessed anytime from any internet enabled device. The solution offers robust membership management tools to run membership programs, track member contributions and manage member contact details. The solution provides a comprehensive event management functionality to create event schedules, plan activities, send e-invites and sell event tickets and merchandises online. With built-in social sharing tools, event organizers can share event posts and updates with their online community or invite participation from a larger audience.

eTapestry is available at a monthly subscription with zero upfront costs and 30 days free trial period for product evaluation. eTapestry helps nonprofit organizations raise funds using an online tool without getting into the complexity of an on-premises software installation.

Dashboard
Dashboard
Dashboard
Reporting
Reporting
Top donor report
Top donor report
Data health scorecard
Data health scorecard
Donor profile
Donor profile
Query options
Query options

Supported Operating System(s):

Mac OS, Web browser (OS agnostic)



181 Reviews of eTapestry

Overall rating

4.0 / 5 stars

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Mansoor from Best Buddies International

Specialty:  National Organizations

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Perfect if you dont have a dedicated data team

Pros

Online based platform which makes it very accessible across any operating system and browsers. It has great reporting tools and pre built reporting templates.

Cons

While its very easy to use for small orgs, its not the ideal for orgs with millions of records because it does not have the necessary data management tools to keep the data clean.

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Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

eTapestry Non Profit Review

Very cumbersome and took a long time to learn all the aspects of the software. I still do not feel like we were able to utilize the system to its fullest potential.

Pros

Accessibility and ease of data entry. I also liked the templates that were available for newsletters, emails and etc.

Cons

Creating reports was not user friendly.

Becky from Fox Valley Lutheran Homes Inc.

Specialty:  Other

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

eTapestry - Great Development Software

This software beats anything else we looked at, cost-wise, and job-wise. Overall, I'm very happy with it!

Pros

There are so many features and you can do so much with it. If you don't give up, it will do just about anything for you. With the chat options, and instruction available, you can learn to do almost anything you need to do.

Cons

The set up in the beginning wasn't as cut and dried as I thought it was going to be. Queries are still puzzling at times, but there are options available for help. The data is all there. It's just getting it out in the right format that can take a while...

Ashley from STARS

Specialty:  Human Services

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Worst. Experience. Ever.

Pros

I am not a fan of eTapestry by any means. The support is lacking and their help guides are very confusing and complicated to use. This is also not a platform where you can expect to learn intuitively, which poses a problem!

Cons

Honestly, there was nothing about eTapestry that I enjoyed using. I am happy that we migrated from this platform.

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Verified Reviewer

Number of employees:  201-500 employees

Ease-of-use

Functionality

August 2018

eTapestry for basic needs

Pros

It is very basic and thus, easy to learn.

Cons

Because it's a basic software, the functionality is not as extensive as some other software suites.

Lisa from Kids and Canines

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

e-Tapestry: Non-Profit Software for 10,000 or less donors

When I worked for a small non-profit we used e-Tapestry successfully. It was a tremendously helpful to establishing our development pyramid and where our team should best spend our time to be successful.

Pros

This software allows you to track, research and analyze donors. That means you can project revenue, cultivate more effectively and have a better communicative relationship with your donors.

Cons

In non-profit, development professionals use many different types of software. I see eTapestry as the entry level software with an eventual graduation to Raiser's Edge.

Jasmine from Martinez Street Women's Center

Ease-of-use

Value for money

Customer support

Functionality

July 2018

I've previously used eTapestry for donor database management.

Pros

What I like most about eTapestry is the ease of functions. As a donor database system, it is easy to pull reports for specific things.

Cons

What I like least about eTapestry is the importing. This product is great if you are the first one to use but if you are being added in you just need to make sure that you understand how your company uses it. Information can get mixed up quickly and can do more harm than good.

Laura from ECHO

Specialty:  Associations

Number of employees:  2-10 employees

Ease-of-use

Functionality

July 2018

Much more user friendly than some of the larger programs

Pros

The program makes more sense when learning how to add and track accounts. It is more user-friendly than Salesforce.

Cons

There are some limitations if you plane to grow quickly but for most non-profits it will handle all your accounts.

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Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

June 2018

I've used eTapestry for five years.

Pros

It's almost infinitely customizable and is pretty powerful. If you know how to use it, you can track and report on really good data.

Cons

The software is stuck in the 1990s in terms of its design and technology. It can be very slow and is terribly unintuitive for a new user.

Dawn from Safe Harbor

Specialty:  Faith-Based Ministries

Number of employees:  11-50 employees

Ease-of-use

Customer support

Functionality

June 2018

eTapestry is a very useful for successful fundraising

Pros

This software has the capability of reporting on so many things. From donor retention to volunteer hours, you can set up your own fields and track what is important to your organization.

Cons

It can be very challenging and tedious to learn how to queries and reports work. There are so many criteria that have to be set correctly to gather the information you need.

Kristy from Safe Place of the Permian Basin

Specialty:  Human Services

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Easy to use

Customer services is always helpful

Pros

Able to have family records not only individual records, user friendly, can build specific reports that contain only the data you need

Cons

Building reports are time consuming, you have to build a query for the data then build the report that will use that data to run your report.

Pat from Ethos Education Group

Specialty:  K-12 Education

Number of employees:  11-50 employees

Ease-of-use

Functionality

June 2018

eTapestry's new features

Pros

Love the latest feature, allowing you to sign into Blackbaud and eTapestry simultaneously, making easier to navigate both.

Cons

Still unable to cut and paste an outside documents, picture or wording into eTapestry. This would assist me when creating newsletters and other documents.

Laura from GrantLinkX

Specialty:  Philanthropic Foundations

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

May 2018

eTapestry Donor Data Base

Overall great software

Pros

eTapestry is an economical donor data base that is provided through Blackbaud systems. It is a great price for all the features and functions it has. It can store and track all data on donors both individual and grants.

Cons

While the software and database can track grants it is easier and more useful to track individual donors. Matching funds are a bit tricky to input and events are another feature which are a bit tedious and difficult to track.

Aimee from Branches, Inc.

Number of employees:  51-200 employees

Ease-of-use

Value for money

Functionality

May 2018

We use this software to manage the donors, supporters, volunteers, etc. for our non-profit.

It a good, basic tool for housing all of your client, customer or supporter contact information and activity.

Pros

Its an inexpensive way to manage donor and supporter activities. It also allow us to bulk email and communicate to our audience. We can design a nice email with graphics and it is fairly easy to set it up and send it out.

Cons

It is a little clunky in that the categories and drop-downs aren't customization. You basically have to get with your team (or those responsible for entering data) and decide how to use their established categories to fit the data you want to collect in order to have it be consistent for each person's information that you enter.

Spencer from Roadrunner Food Bank

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Slow loading times, yet valuable, helpful, and easy to use

The benefits that I get from eTapestry is a giant database that can easily access each user by using a simple 1 to 6 digit entry recognition. Being able to store all this information online as opposed to locally also benefits our organization due to eTapestry's massive storage.

Pros

I like the most the fact that one can search for a client's account by their account number, with a / before it, and find any given person within the account instantly. This sort of number-orientation makes the software much easier to integrate for importing data, especially when importing hundreds of account updates and journal entries at a time.

Cons

I like the least how slow the software is. Perhaps this is because my company is utilizing the maximum account storage (we have 100,000+ accounts on file). When clicking on someone's name, there is a loading time of 3-5 seconds. When attempting to enter a gift or a journal entry from that person, there are 2 additional loading buffers of 3-5 seconds depending on the activity within the company at that time. This severely slows our process of data entry, preventing data entry from being smooth and fast.

Justine from The Catholic Foundation

Specialty:  Faith-Based Ministries

Number of employees:  5,001-10,000 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

The best for smaller organizations

Pros

Such an easy interface to maneuver. It makes managing donors and tracking gifts as easy as possible, while maintaining an attractive interface. Customer support is cool because a primary function is for support to be given by other users, people who know the software and may have overcome struggles like you are enduring. It creates a community in the nonprofit sector.

Cons

It might be too simple for larger organizations, but it's functionality is just as applicable for larger groups as it would be for smaller! Customer support will get you through any hassle.

Betty from Edward Consulting

Specialty:  Churches

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

I looked at this software for a nonprofit client

Pros

I considered this software as it was a solution for associations seeking to reach donors, nurture member relationships and track goals. But for the nonprofit I was working with they did not need to nurture member donors as they felt they did that already without this software

Cons

This software had many features that the nonprofit I was consulting for did not necessarily need. It is feature rich

Kathryn from Boley Centers, Inc.

Specialty:  Human Services

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Expensive platform with increasing costs and long contract periods!

Unfortunately, eTapestry is just not easy to work with as they were in the beginning when we started working with them in 2011.

Pros

At first I loved eTapestry for its great support and a la carte options. It is definitely a robust system.

Not so much anymore since they are now part of Blackbaud. They now bundle options and railroad agencies into long contracts to get single features that used to be available a la carte.

Cons

All of the above, plus their communications tool is not the best. It would be better if they integrated with a marketing tool like Constant Contact and included that in their packages. The maneuvering through the system is clunky and not at all intuitive.

Chris from Teatro Nuovo

Specialty:  Arts & Cultural

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Great Service

Pros

We're still in the early stages of setting up our database but so far every question I have had has been answered by an online "how to" page from Blackbaud. They have been really helpful for me.

Cons

I think setting up a "household" should be easier. Maybe it is because I am new and still trying to figure out the best way to do it but there seems to be too much manual work to create a joint account.

Robyn from Sisters of St. Francis

Specialty:  Faith-Based Ministries

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

ETapestry for NonProfit

Pros

Data conversion from ResultsPlus was excellent. The specialist worked with us to make sure all the data was correct and matched or improved upon how it was organized. The process also helps you become familiar with the software. So, once completed, we were able to start using without much disruption.
We've been successfully using it for over a year. Overall, it is user-friendly, with great support. Our account manager is wonderful and helps with issues/questions; checks up from time to time. Online resources/tutorial great and help navigate some of the learning curves with reports, mailings, etc.

Cons

We got an odd impersonal e-mail with a link to view our invoice.It would be nice to be able to pull it up online via our Blackbaud Account Site. Support was slow when we had a question with invoice and not easy to manage/review.
Not the best for e-newsletters - it's a little clunky to design with limited templates. We stayed with Constant Contact, but there are good integration features with eTapestry.


Displaying 1 - 20 of 181 reviews