Funraise

RATING:

4.6

(76)

About Funraise

Funraise provides exceptional, friendly digital fundraising technology. State-of-the-art donation management tools centralize fundraising management in one platform, making it easy to create lasting impact with nonprofit-first technology. Experience why organizations like United Nations HCR and National Wildlife Federation trust Funraise to power their fundraising. Start for free and grow your impact.

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Funraise Pricing

Funraise can create a customized pricing and feature package for you.

Free trial: 

Available

Free version: 

Available

Easily customizable donation forms
Slide 1 of 6

Funraise Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Funraise

1 - 5 of 76 Reviews

Ellie

Non-Profit Organization Management, 2 - 10 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed June 2022

This is great for monthly giving

User Profile

Asia

Verified reviewer

Philanthropy, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2019

We LOVE Funraise!

The tools is fantastic and Funraise continues to invest and develop the tool and expands its functionality. We also love working with the Funraise team and appreciate their organizational culture. They truly are your partner - they care about what you do and will help you realize more opportunities. They are always available, are super savvy, understand the nonprofit world, have the cutting edge know-how, and we see them as our extended team members.

PROS

Considering financial and human resources limitations, Funraise offered us exactly what we needed - ability to quickly and easily create beautiful and inspiring fundraising pages. From an idea to completion, within a few hours, we were able to have an online fundraising campaign set up. How cool is that!?! We could trust the campaign templates follow the latest and greatest design/usability features making them beautiful, current, super easy to use, and additionally we could customize the templates to fit our brand. In terms of online fundraising and storytelling, Funraise, made our job so much easier! We could focus on what we do best - activating our stakeholders and full-filling our mission.

CONS

We wish the giving forms could be more customizable in terms of adding/creating your own fields/questions. With that being said, since we started using the software, we have seen amazing developments and improvements to the tool, so that probably will be addressed at some point by their product development team. They really do listen to the needs of the users.

Tracy

Non-Profit Organization Management, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2020

[SENSITIVE CONTENT HIDDEN] made me believe in a CRM System Again

The sales team especially seem more like friends than people trying to sell me stuff. I especially appreciate [SENSITIVE CONTENT HIDDEN] meeting me on my level and never making me feel as though I am harassing them with my questions because I definitely am.

PROS

As an old, I believed I would be overwhelmed by the technology used to conduct non-profit business through a CRM and a Peer to Peer fundraising site. However, the system and building campaigns was very easy to use and pretty straight forward. When I was unable to figure something out by good old trial and error, the customer success team made sure I understood what I was doing and how to fix anything I needed moving forward. Having all transitions in one place is a great feeling, especially when sending tax forms to donors and organizing new supporters .

CONS

I feel the on boarding system could be a little more macro and less piecemeal .

Reason for choosing Funraise

Most in platform plug ins and what we needed for success. Easiest to use and extremely quick customer service.

Reasons for switching to Funraise

Funraise was next level and way more professional and high end looking.

Vendor Response

Thank you, Tracy! Funraise loves The Chick Mission... there's no other cause we'd jump in freezing-cold water for. Blake and Dani have enjoyed working with you and we hope to see you grow in the years to come.

Replied September 2020

Henry

Non-Profit Organization Management, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed March 2021

Good account management by our Funraise representative

When I started at my organization last year, I was new to Funraise and I actually didn't even know we had the product. I was actively looking for a P2P solution to use for a new campaign we were going to launch. I reached out to Funraise to schedule a demo of their solution. With in 24 hours I had received an email from [SENSITIVE CONTENT HIDDEN], our Funraise rep. She informed me that we were already a client and scheduled a call to give me an update and a full overview of our account history and the Funraise solution. We decided to use their product for our new campaign and throughout the entire process [SENSITIVE CONTENT HIDDEN] was a great resources and provided assistance from start to finish. She was always very responsive and when she didn't know the answer she would research and get back to us within a reasonable timeframe.

PROS

Fairly ease to use, cot and had good account management.

CONS

Not having built in email and no incentive management.

Vendor Response

Thank you for the feedback, Henry. While we work on adding the stuff Mercy for Animals (and other customers!) ask for, we appreciate your support and patience.

Replied March 2021

Fern

Non-Profit Organization Management, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2021

A Mighty and People Centered Platform

Funraise has allowed our organization to enter a new tech era of online fundraising and given us the tools to elevate our mission and support nationally. We are so happy to have found this platform just in time. Our donors love it, our team loves it, and we love it. Thank you!

PROS

Funraise's interface is incredibly user-friendly and designed simplistically, making it easy for anyone on a team to be easily onboarded and made to feel like they understand how to use the most advanced features. The support network and personal Funraise Customer Success Manager assigned to your organization make all the difference. Knowing there is someone to help you answer even the most basic questions and offer endless support has been game-changing. Shoutout to our CSM, [SENSITIVE CONTENT HIDDEN] for being so kind and helpful.

CONS

I hope there is more investment in the direct messaging of donors in the future. It would be really helpful to be able to one day be able to communicate with donors directly through the platform and/or make email campaigns more functional through the platform itself without having to integrate a third part application. This would elevate Funraise to another level.

Reasons for switching to Funraise

Our old donation platform was so old and outdated.

Vendor Response

Thanks for the feedback, Fern! Your kind words made our team literally tear up. Code2040's mission and growth are even better than how we envisioned Funraise being used as we built the product.

Replied March 2021