GiveSmart vs Qgiv

RATING:

4.5

(204)

GiveSmart has 204 reviews and a rating of 4.51 / 5 stars vs Qgiv which has 52 reviews and a rating of 4.66 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (204)
4.7 (52)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
July 21, 2023
September 21, 2023
Pros/Cons
  • Pros

  • The second best feature are the sponsor ads. We like how they are not only on the homepage but integrated through the software.
  • I love how user friendly it is. It is professional looking and I love that I can manage from my phone.
  • Cons

  • There is often fear of losing donations during that down time, but their staff is always more than willing to make things right.
  • Seems to be missing some basic options for customizing.
Read all user reviews
  • Pros

  • Integration with our CRM (Bloomerang). Customer service and ongoing support.
  • Easy integration with our website; love the customizable forms; customer service is outstanding - answers within the business day and you can TALK to a person.
  • Cons

  • Qgiv is not taking ownership of this even though they are our vendor, NOT the back end transactor. We've been researching this for over 45 days with no resolution and Qgiv is NO ASSISTANCE.
  • The lack of response to my multiple requests to change the email from the retired executive director to me the new (1-year) executive director.
Read all user reviews
Pricing Range
N/A
$
$
$
$
$
Product Demo
N/A
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2022

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13 Recommendations
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos