I have stuck with Qgiv for years because of its ease of use and easy to navigate UI. I can get in and out, make quick changes and never am hit with anything unexpected or updates that scramble by ability to navigate to where I need to go. Qgiv has very good customer service. You will speak to real people. They do a good job of not being annoying when they trying to upsell but do it in a helpful way. For example, they will educate you on text-to-give offerings and look for ways it can help add value but without pushing it on you. One cool thing I'll add and recommend that Qgiv added in the last few years has been the ability of donors to cover transaction fees which has been a nice little boost to our average gift.

This isn't the best software for a seasoned pro. Don't go in looking to organize donor and transaction data in lots of different ways. The dashboard reporting won't give you much more than how much you raised in the current month, but if that's all you need, Qgiv is a good choice.

I love the easiness of the ability to get someone from your customer service to help me when I’m having trouble. Your team has been so helpful!

The cost is expensive per month for our non profit as I understand things are expensive but every penny we spend is a penny we lose.

We only use Qgiv for our walks, so we use it a couple of times a year. Using Qgiv is really frustrating at first, but once you talk to someone, it helps a lot. Time is needed at the beginning to understand the program and set-up, but once you spend that time, working with Qgiv gets easier. From a marketing standpoint, I do wish it the design of it could be stronger.

Qgiv has really good customer support. Whenever I have questions, I am able to chat with someone or call to figure things out. Their timing is really useful. It is super helpful when I started using Qgiv.

When starting, it's not as easy to understand how to customize everything the P2P pages. It's not the most intuitive setup. Also, for P2P, it would be nice to have the ability to restore last years' captains/team pages.

I love the ease of taking credit card donations. It is nice to have a system we can offer that service for, as we have a lot of elderly donors who have a hard time doing stuff like that online, so they call their donation in. I also love that Qgiv can integrate with Donor Perfect, that makes things so much easier and faster! Saves me a ton of time!!

Some times when I integrate with DonorPerfect Qgiv will put a donation in as "new" because all the data is not filled in, sometimes people just give their name. SO that can be confusing and messy sometimes because I then have multiple "donors" who are actually the same person.

We've really appreciated the details we can pull from QGiv, and feel like it has given us a better handle on our fundraising efforts.

We capture a lot of unusual data at some of our events, and QGiv lets us build custom fields to track those answers.

Sometimes it can be hard to figure out what type of fundraiser you need to set up and where to start from. Once you get started, it's easy, though.