iDonate Ignite Software
iDonate Ignite is a cloud-based fundraising solution that caters to non-profit organizations of all sizes. This solution allows users to deploy, manage, analyze and report on multiple ways to give in a back office, whether they’re embedding a donation form on a web or mobile site, setting up text giving, or managing an event.
The key feature of iDonate is its fundraising solution, which allows for text giving through mobile devices, peer-to-peer fundraising, and engagement tools like real-time goal meters. Customizable donation forms can be embedded directly into the organization’s website, partner sites, blogs, or FaceBook pages. The giving feature allows for automated corporate matching, recurring donations, and more.
Users can measure campaign performance and pull custom reports with the analytics and reporting feature. The Charity & Event Planning application helps users to create, host, and promote fundraising events. iDonate stores and manages donor data, and can integrate with an existing CRM system such as Salesforce, Blackbaud Raiser’s Edge, and Virtuous.
Support is available via phone and email.
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Online & Mobile Giving -
Peer-to-Peer Fundraising -
Event Registration and Ticketing -
Text Giving -
Dashboard
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10
3 Reviews of iDonate Ignite
Jenna from International Relief Teams
Specialty: Other
Employees number: 2-10 employees
October 2017
October 2017
Great on the front end and user interface, poor on the back end/accounting
The support team tries to be helpful but often fall short. I think the company is still very new and has a lot of kinks to work out.
Pros
I like that I can embed donation forms directly into my website without opening a new page. I also like that I can brand the forms to my org's brand.
Cons
The back-end reporting and banking has been a struggle for our bookkeepers. They say the systems are not aligned well with our accounting methods.
Barbara from Nativity House KC., Inc
August 2015
August 2015
iDonate is a great product. It is so easy to use and customer support is top-notch.
Ease-of-use
Usability
Product Quality
Quality
Support
I especially like the support staff at iDonate. They are patient and willing to help in any way they can.
The software itself is great. Our donors are quickly directed to the donation type of their choice. It is a great product.
Steve from Caleb Company
August 2015
August 2015
Stellar product backed by exceptional service. We are big fans of iDonate!
Ease-of-use
Usability
Product Quality
Quality
Support
We were introduced to iDonate last year by one of our board members. After several conference calls and demos we launched out in using the online giving platform for our donors. We have been impressed!
Pros:
* Ease of use
* Automated Thank You receipt sent immediately to the donor.
* Back Office is a powerful tool to manage giving trends.
Cons:
* Once the monthly giving option is checked they no longer receive an automated thank you. They do receive an alert the day before their account is debited. I believe both are needed.
