About Sage Intacct

Sage Intacct is a provider of cloud-based financial management and accounting software. Sage Intacct's software solution is suitable for small to midsize accounting firms and can provide financial reporting and operational insights as well as the ability to automate critical financial processes. Sage Intacct cloud financial management solution manages all core financials and provides professional services to help implement Sage Intacct software.

Sage Intacct delivers an array of core accounting applications such as a general ledger, accounts payable, accounts receivable, cash management, and order management to any accounting department or finance team. It also supports functionality for built-in dashboards, real time reporting,...


Read More

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8

308 Reviews of Sage Intacct

Average User Ratings

Overall

4.16 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(117)

117

4 stars

(137)

137

3 stars

(42)

42

2 stars

(7)

7

1 stars

(5)

5

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 308 results

October 2018

User Profile Picture

John from ThreatMetrix

Verified Reviewer

Company Size: 201-500 employees

Industry: Internet

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

October 2018

Decent ERP software for medium, medium-large companies

Hard to get used to in the beginning (I transitioned from QuickBooks), but as you get more and more used Intacct can be very resourceful and more powerful than other, more conventional ERP systems.

Pros

All the features, and integration capacity with other software.

Cons

Can be clunky and not user-friendly in not a seasoned user. Some add-on features (like FA modules) have a lot to desire in order to be useful.

Response from Sage Intacct

Replied November 2018

Hello John, Thank you for your review. We truly appreciate you taking the time to share your experience using Sage Intacct! I'm glad to hear that you are having a positive experience using Sage Intacct. Please feel free to reach out to me if there is anything I can do to help! Sincerely, Andrew Sevillia Sr. Manager, Customer Marketing Sage Intacct

September 2019

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

September 2019

Great Accounting System, but with some limitations

We are definitely saving time with Intacct. It is so much smoother and quicker to use. The internet based software is so easy to use compared to a program.

Pros

I like how users cannot force things to work like in QuickBooks. If the rec doesn't balance, they have to figure it out. Also, there's more reporting dimensions and a rigid chart of accounts so the users cannot create their own accounts.

Cons

The reporting needs a lot of work. There are so many dimensions that exist in this software that you cannot run a report on. There also seems to be a fair amount of glitches and errors.

Reasons for Switching to Sage Intacct

To be able to do intercompany billings and consolidations.

Response from Sage Intacct

Replied September 2019

Hello! Thank you for taking timeout to write your review. We greatly appreciate your feedback and welcome your insights. Please feel free to reach out to me if you'd like to talk about your experience and areas for improvement in the product. Regards, Andrew Sevillia andrew.sevillia@sage.com

October 2021

Madeline from DiPasquale Moore

Company Size: 51-200 employees

Industry: Law Practice

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

2.0

Functionality

4.0

October 2021

2 Month User of Sage Intacct

Pros

I enjoy the Order entry module and the Transaction Definitions we set up. It makes this module dummy proof.

Cons

Some of the modules seem like they should talk to the others better. For example, in QuickBooks if you Create a Credit Memo on a Customer, the system will prompt you to Retain the credit, Apply towards an Open Invoice or Refund the Customer. If Refund the Customer is selected, it makes the entries for you an will automatically have the check that you are issuing to the Customer pop up on the screen. In Sage, you must manually switch between the modules. I wish the email integrated with Outlook. I find it not helpful having the functionality of emailing reports if you must manually type in the persons email each time.

October 2018

Michael from InMoment

Company Size: 201-500 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

1.0

Functionality

2.0

October 2018

Its an average accounting system

My overall experience with Intacct is overall positive. Intacct does save me significant time and effort in my everyday tasks compared with our older software. i do feel it could be improved upon further to make it a better product.

Pros

I like the fact that it is browser based through the cloud which makes access quick and easy. The modules that I use the most work very well such as Accounts Payable and Time and Expense. The General Ledger reporting function is very helpful and easy to use as well.

Cons

There are a few modules such as Prepaids, Fixed assets and Purchasing that we had purchased after the initial implementation of intacct that did not work very well initially. There were many work arounds and technical problems that created alot of unneeded headaches and work. Fortunately this has been fixed now for the most part and works well. Another issue I have is the support community that I put support tickets in when I need some help. They don't seem to know the product very well and often the solutions and advice I receive is partially right or wrong altogether. There have been instances where I have just figured it the problem myself through reading articles or experimenting with settings etc.

Response from Sage Intacct

Replied November 2018

Hello Michael, Thank you for your review. We truly appreciate you taking the time to share your experience using Sage Intacct! I'm glad to hear that the AP and T&E modules are working well for you. Please feel free to reach out to me if there is anything I can do to help! Sincerely, Andrew Sevillia Sr. Manager, Customer Marketing Sage Intacct

November 2021

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Functionality

4.0

November 2021

For Purchase Orders & Invoice Tracking

It works for what we need, but takes longer to use due to it's cluttered UI.

Pros

It gives you a full database with any information you might need, as long as you can find it, about approval statuses, invoicing history, payment progress.

Cons

UX/UI is not great, there is a lot of room for improvement. The UI is not very intuitive, there is a lot of extraneous information that clutters the space, I wish there was a way to customize the layout so that we can focus on what's valuable for our purposes. Getting to see payment status is cumbersome, there are far too many clicks to try and figure out when something will be paid out or where a holdup is. Approval status and invoicing history could also be improved. Other than that, just visually updating the interface to be a bit more modern and easy to visually follow/pick out useful information