Contact record
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8About Marketplace
Marketplace by Big River Online is a cloud-based fundraising software for nonprofit organizations. The solution is used by small to midsize art museums, zoos and small start-up nonprofits. The solution is designed to raise money online by creating beautiful and dynamic fundraising pages. Real-time analytics reveals trends and action items to help the organization nurture its relationship with the audience.
Marketplace offers a user-friendly interface that enables non-technical fundraisers to create optimized donation pages that increase conversion, decrease abandonment, and provide an engaging experience for donors. Built-in automation capabilities reduce administrative burden by sending receipts, alerting recurring donors about expiring paymen...
19 Reviews of Marketplace
Average User Ratings
Overall
4.13 / 5 stars
Ease-of-use
4.0
Customer support
4.0
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
February 2015
Robert from RJA, INC.
Industry: Non-Profit Organization Management
Time Used: Free Trial
Ease-of-use
4.5
Customer support
5.0
Functionality
4.5
February 2015
RJ Reviewed
Pros
Ease of use and superior customer service as well as the technical department, which does very well in solving technical problems.
Cons
Sometimes when you call customer service there is a waiting period that is longer than I normally accept.
February 2015
Cathy from CLS Inc.
Industry: Hospital & Health Care
Time Used: Free Trial
Ease-of-use
4.0
Customer support
4.0
Functionality
4.0
February 2015
A Great Product
Pros
It works very well whenever we need to use it. It's very simple to get started with, and you'd have to be an absolute idiot not to be able to use it easily just from the start. Seriously, it's very very simple to use.
Cons
Nothing, really, that I can think of, as it has always done whatever we needed it to. Maybe it needs to be updated occasionally, as all products do, but that would be about all I can think of.
February 2015
Triwit from University of Chicago
Industry: Higher Education
Time Used: Free Trial
Ease-of-use
4.0
Customer support
2.5
Functionality
4.5
February 2015
Marketplace from American Public Media
Pros
Marketplace pools together thousands of mutual funds from Vanguard, Fidelity, Janus etc. Many funds are provided without sales or transaction fees. Also, easy-to-read statement that summarizes the holdings.
Cons
It is very hard to call in when you need help. Also, the emails are never replied.
February 2015
Geoffrey from Island View Catering
Industry: Civic & Social Organization
Time Used: Free Trial
Ease-of-use
4.0
Customer support
5.0
Functionality
4.5
February 2015
Marketplace review
Pros
The name and the pictures on the start up page. The words look nice, too.
Cons
Some of the parts do not work all that well. Also, there are some parts that I can neither like nor dislike.
March 2015
Jia from RCS
Time Used: Free Trial
Ease-of-use
4.0
Customer support
5.0
Functionality
4.0
March 2015
market place review
Pros
They provide very useful info that you can use to analyze and help decision making.
Cons
From my point of view, there's really none. But if the info can be more then it would be great.
