Raiser's Edge NXT

Salsa CRM

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Ratings & Reviews

Overall Rating

4.23 / 5 (309)

4.21 / 5 (213)

Ease-of-Use

4.0 / 5

4.0 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.0 / 5

Last Reviewed

February 17, 2020

November 7, 2019

Pros/Cons

  • Pros

  • I love the reporting capabilities, and also all the additional modules you can use to get a 360° view of your donors. I also love the plug-ins that help you integrate RE with other systems.

  • Ease of pulling specific data out of the database.

  • Cons

  • This product doesn't function at the same high level as the database version, but it certainly doesn't stop it from coming in handy to those who don't often use RE in our organization.

  • I can't tell the difference from duplicate alumni by their class year when searched. There is no other point to mention at this time as I have not used it on a constant basis yet.

  • Pros

  • The program is easy to use. I like the browser interface versus the desk top version as it is more modern and you can work off site.

  • Very easy to use as compared with other CRMs that I've tried. Friendly customer service. Very happy to have cloud based option to check when I'm out of the office.

  • Cons

  • The transition to the new software was a bit rocky but we were transferring information from several other platforms.

  • Navigating from one feature to another could be more user-friendly, and the search function has some limitations.

Product Demo & Pricing

Demo

Pricing Range

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Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

82 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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