About SignUp.com

SignUp.com is an online volunteer management solution that helps non-profit organizations streamline employee scheduling, event planning and fundraising operations on a unified platform. It enables employees to manage volunteer records, send event invitations to stakeholders via email or SMS and receive confirmation notifications in real-time.

SignUp.com offers a variety of features such as engagement analytics, reporting, data synchronization, custom workflows, calendar management, reminders, custom fields and more. Event organizers can use mobile applications to view or edit participants’ contact information, assign tasks to team members and generate customizable reports using Android and iOS devices.

SignUp.com facilitates integration with an...


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Supported Operating System(s):

Web browser (OS agnostic)

320 Reviews of SignUp.com

Average User Ratings

Overall

4.79 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(260)

260

4 stars

(50)

50

3 stars

(8)

8

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 320 results

March 2018

Najja E from Yield to the King Ministry

Verified Reviewer

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

SignUp does the all the necessary work. It sends out reminders and notifications like an assistant!

Pros

I have a bank of volunteers with whom I work as a nonprofit organization. When a community outreach event comes up and I need to notify volunteers, then I go to SignUp. It's easy to set up, navigate and operate. I create the venue and notify the volunteers right away. The volunteers can sign up by selecting which outreach event, location, and shift they want to volunteer for. Right at their disposal is a complete description of their responsibilities and duites. SignUp does all the work by reminding the volunteers of their assignment via email. As the Executive Director, I too get notification when someone signs up as a volunteer and the reminders that were sent. I can closely track all of the activity, know who has signed up and can opt to generate a sign-in sheet. It's a great way to centralize the nonprofit community outreach activity. It provides one-stop shopping so volunteers can see what fits their fancy. I absolutely love it! It has decreased my admin time by at least one-third. It's like having an admin assistant to complete the work I don't have time to do!

Cons

Volunteers can't find the location/address of the event once they've signed up. It's there, but just appears to be buried and not as visible as it should be. There are too many adds and it makes the page look busy.

December 2019

Kimberly from Kansas Society, Daughters of the American Revolution

Company Size: 10,000+ employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Perfect for Non Profits

This is the second year that we have utilized SignUp.com for our fund raiser gift wrap booth and it saves me the administrator so much time and energy as it is easy to use and easy to create. Our nontechnical members can use it and we are able to have instant, accurate information.

Pros

This software was easy to navigate as an administrator in developing the project, and extremely easy to use for our members - including those that have limited computer skills. It easily shows availability, provides reporting and updates immediately.

Cons

Still trying to get it to function on my cell phone for on the go updates. Would love an app for android.

Reasons for Choosing SignUp.com

Ease of use, options, reports, and user friendly.

Reasons for Switching to SignUp.com

Ease of use and ability to have instant updates - no more fighting over time slots.

February 2021

Jill from Jefferson County Board of Commissioners

Company Size: 1,001-5,000 employees

Industry: Government Administration

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Will 100 percent be using again for our Giving Tree each year!

From beginning to end, the assistance I received from the company was a tremendous help and made it quite simple to achieve a successful outcome! Even the billing is quick, easy and flexible!

Pros

The online assistance was phenomenal, they answered all my questions quickly and in full. They also allowed me to set up a 1on1 with a trainer on how best to utilize the program. The autonomy of the individuals was a huge plus as well as the ability to customize the verbiage for both signing up as well as theyconfirmation email the individuals received was an added bonus!

Cons

None of the features were truly difficult although the initial understanding of exactly what the program was capable of required a meeting with and assistance from one of the trainers. But that was also very quick and simple as once I provided all the info, they set the rest of it up from their end and was so fast and easy!

Response from SignUp.com

Replied February 2021

Jill, Thank you for the positive feedback! We love being able to support do-gooders like yourself - Giving Tree SignUps are especially near and dear to our hearts since they help bring a little joy to many families during the holidays. "Quick, easy and flexible" is what we strive for in our tool, and our amazing customer support team goes above and beyond to make sure it is. I'm so glad to hear you had such a great first experience and that you plan to return for future event planning! Please reach out if we can be of assistance. Tara M. Marketing Manager

September 2019

Kim from Parent Teacher Organization

Verified Reviewer

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

3.0

September 2019

Another Software to Get People to Sign Up for stuff

Used Sign Up for alot of stuff until I discovered Sign Up Genius. Sign Up doesn't have the bells and whistles, including collecting payment, like Sign Up Genius does. Sign Up would be great for the most simplistic of sign up lists; nothing to big or with too many selections/options to pick from. Wish the website site had more of a design. It's rather blank looking with just words,, not very appealing. But the functionality ultimately does what it says it will do (and for FREE) which is good all around.

Pros

You can easily transfer an event from one person to another person to be the owner of.

Cons

It doesn't have many special features and setting up repeating items is not as simple as it could be

Response from SignUp.com

Replied October 2019

Hi Kim - Thanks for being a leader at your school and for taking the time to share your feedback, For clarification, SignUp does allow you to collect funds on the site, and we know how important budgets are so we only pass on the processing fee and don't charge fees ourselves (unlike SignUp Genius charges.). I'm sorry we didn't make it more obvious, but we absolutely do offer a near-instant way to schedule a series of appointment spots - like for parent-teacher conferences, and to set up repeating schedules. Please click Help at the top of the site to learn how or to contact our support team. Since most parents (80%+) will be signing up on smartphones, our screens are designed and tested for clarity and user success. I hope you'll give us a try again in the future.

October 2020

Becky from Rigby Virtual Academy

Company Size: 11-50 employees

Industry: Primary/Secondary Education

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

Great experience!

I’ve used SignUp to organize the appointments for my PTCs. I felt that it made everything run smoothly and that it took so much off my shoulders. I like the updates it sends to me as well as the reminders to the parents. It made a very tedious job run much more smoothly. Thank you!

Pros

The ease of individuals signing up for an appointment time that worked well for them.

Cons

I had trouble with managing the slots when a parent emailed me about a needed change. I’m sure it’s possible, I just didn’t see how to do it easily.

Reasons for Choosing SignUp.com

Recommended by a coworker.

Response from SignUp.com

Replied November 2020

Thanks for using SignUp and for taking the time to share your experience, Becky! To take some of the manual appointment management off your plate, we allow participants to change their own spots. (See https://signuphelp.zendesk.com/hc/en-us/articles/202193314--How-do-I-make-changes-to-my-spots-or-cancel-my-shift-or-appointment-for-Participants) We'd love to share some best practices to speed up/simplify your process. Please contact Diana Schlott, our Customer Champion, the next time you're getting ready to plan a SignUp and she can assist. Diana can be reached at Support@SignUp.com. In the meantime, our Help Center also provides lots of useful info for organizers: https://signuphelp.zendesk.com/hc/en-us/categories/200044579-I-am-an-Organizer-Coordinator-Teacher Thank you for all you do. We love our teachers! Tara Marketing Manager