About Simplyk

Simplyk is a free fundraising platform, which facilitates with transaction fees and credit card fees processing. The donation forms are built to ensure conversion with a minimum amount of clicks along with Google & Apple Pay options. Features include donation forms and campaigns, peer-to-peer campaigns, ticketing for virtual and in-person events, e-commerce, registration and membership management.


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35 Reviews of Simplyk

Average User Ratings

Overall

4.75 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(3)

3

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 20 of 35 results

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April 2021

Niki from The Rainbow Society of Alberta

Company Size: 2-10 employees

Industry: Fund-Raising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

April 2021

Glad we made the switch to Simplyk

Their platform is easy to set up, and if I have any questions they get back to me within a few minutes. They also never made me feel like my questions were unwise. Plus, anything that the platform did not do in the beginning, it now does. It wasn’t months that I had to wait for them to change either, it was often very quickly.

Pros

I love that I can embed the ticketing platform into our website. I’m not sure if Eventbrite now does this, but at the time it didn’t. It is very good for us that we don’t have to send our purchasers to a different website. Our ticket purchasers mentioned that it’s great that they’re not redirected to another page to purchase. They’ve also said that the platform is very easy to use. We haven’t had any complaints, and we’ve had a few ticketed events in the past few months.

Cons

I find that the form that we embed on our website can sometimes be finicky design-wise. Although, I know a lot of it is our website. I'm just picky about how everything looks.

Reasons for Choosing Simplyk

We feel valued at Simplyk. That is the honest truth. They reach out to us often and are always there for support. Plus of course, the fact that there aren't any fees for us!

Reasons for Switching to Simplyk

I spoke with a few employees at Simplyk and they helped me when I was trying out the platform. For us, it seemed like a no-brainer because there are no fees (SERIOUSLY). The other platforms we were using all had fees that were eating at funds that could have been used to support our mission.

April 2021

Suzanne from Chester Art Centre

Company Size: 1 employee

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2021

Non-profit enjoys no fees for credit card processing and more

Simplyk has been fabulous for our organization. It has decreased our processing fees significantly and has a very kind dedicated team at the ready to support and trouble shoot.

Pros

I love that it's completely FREE!! I like the simplicity of uploading "events" for sale and the ease of making changes to them. I look forward to using SimplyK for connecting with volunteers and learning and growing with them as they offer more functionality.

Cons

I hope that some day users/customers could purchase more than one different event at a time and register as a member so they don't need to enter all of their information every time they make a purchase. I also am looking forward to a better description on credit card statements as well as better options for the donation made to SimplyK - right now it is so high that many confuse it with a tax and some do rarely choose not to donate at all as a result.

Reasons for Switching to Simplyk

These were both very expensive when margins are already very slim operating a non-profit.

April 2021

Melissa from CAHumane

Company Size: 11-50 employees

Industry: Fund-Raising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

3.0

April 2021

Simple, Cost-Effective Fundraising Tool

A simple, easy to set-up & easy to use fundraising tool that saves on costs. If you have a smaller organization looking for a site to use for donations, peer-to-peer campaigns, etc this is a great option to look at.

Pros

No cost, no transaction fees... can't beat that

Cons

It is not a donor database so it does not have the ability for reporting, etc.

April 2021

Arooj from We Care

Verified Reviewer

Company Size: 2-10 employees

Industry: Fund-Raising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Great product that saves money

Using Simplyk has been a great experience, especially in saving us money but also in providing us with a great platform to do our fundraising. Their customer service team is one of the best I've ever dealt with, and I really appreciate having an account manager I can go to for assistance who is very quick to respond and do all they can to help us.

Pros

The biggest selling feature of Simplyk for non-profits is that they cover the costs of all credit card transaction fees, which saves us a lot of money. On the user end, it's a very clean-looking website, and fairly simple to use. On the back end, setting up ticket pages and campaigns is straightforward and pulling reports is not very complicated. Integrating with Stripe was quick and easy - our accountant loves it!

Cons

Since Simplyk seems to be a newer software, it is still missing some features that would be great to have and it's sometimes not as robust as we would like. It does not allow users (for us, people who are fundraising on our behalf) to be able to send emails to their sponsors in order to thank them for their donations. It would be nice to have more administrator control as well - there are some things I need to email to Simplyk team to do for me because I can't do them myself.

Reasons for Switching to Simplyk

Save money on transaction fees, have a better user-end experience

Response from Simplyk

Replied April 2021

Thank you so much for your great review! We are always working on adding new features and are going to be adding some of the features you mentioned very soon. Thanks again, the Simplyk team

April 2021

Jade from Coalition sherbrookoise pour le travail de rue

Company Size: 11-50 employees

Industry: Philanthropy

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Simplyk

Nous pouvons obtenir les dons à 100% au lieu de devoir payer une cotisation aux plateformes. Nous gagnons en temps avec l'émission des reçus automatiques. La gestion de nos billetteries est nettement plus facile puisqu'elle est automatisée et accessible en ligne, et les importations sur Excel sont claires.

Pros

Simplyk nous fait économiser de grandes sommes au quotidien, que ce soit pour la gestion de nos dons en ligne ou de nos événements avec la billetterie. Les fonctionnalités sont variées et comblent grandement nos besoins. Le logiciel est facile d'utilisation et le fait que les formulaires soient personnalisables nous permet d'ajouter nos couleurs, de modifier les textes, de décider quelles informations sont nécessaires pour l'identification des donneurs, etc.

Cons

Il faudra aussi adhérer à Stripe pour le virement des sommes dans notre compte bancaire, mais lorsque l'adhésion est complétée et que le premier versement a été fait, Stripe se comprend très facilement et la combinaison des deux logiciels devient facile et performante.

Reasons for Switching to Simplyk

Pour centraliser nos plateformes et économiser sur les frais de transactions.

May 2021

Sandra from Harmony House womens shelter

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

May 2021

Great for a Fundraiser

Very customer friendly staff and overall an easy to use software.

Pros

We liked that the program was free for us to use which purchasers like when participating in a fundraiser.

Cons

There were limitations in how we were able to layout the tickets and the overall appearance. But as it was free, we didn't mind.

Reasons for Choosing Simplyk

Because it was free so more of the fundraising dollars came to us.

Reasons for Switching to Simplyk

The fact that it was free for us and for the purchasers.

April 2021

Michele from Hospice Society of the Columbia Valley

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

GREAT PRODUCT

My overall experience has been very positive. I highly recommend them. Do not be afraid.

Pros

I like the fact that it is free, that when someone donates it is the full amount we receive. It is extremely simple and easy to use. Which is great when the organization is not a big one. This kind of system is perfect for a smaller organization like ours. It's not complicated and it is user friendly and it does whatever we need. I love the fact that those in charge of SimplyK are easy to connect with. They are always helpful and wiling to walk you through whatever problem you have and they are very quick at fixing problems if any. They can be trusted. They are always willing to try and grow new ways of offering the service.

Cons

It will be a great benefit if eventually they are approved in other provinces to manage raffle tickets online. Otherwise, I don't have anything to criticize them about. They are still growing and they have been willing to adapt and modify as needed.

Reasons for Choosing Simplyk

Yes, And I am extremely happy I chose SimplyK over that alternative. Could not have made a better decision.

Reasons for Switching to Simplyk

Too big for our organization, too complicated and too expensive for what we needed.

Response from Simplyk

Replied April 2021

Thank you so much for the glowing review!

April 2021

Stéphane from Hockey Sherbrooke

Company Size: 11-50 employees

Industry: Civic & Social Organization

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Programme de financement

Sur 10 je donnerais 10, Notre expérience a été formidable, le service était parfait, nous avons toujours été en mesure d'avoir de l'aide direct. Une chose très rare aujourd'hui avec les nouveau outil de service client des entreprises. Nous avons été toujours très satisfaire et nous avons très apprécié le fait que le produit était gratuit pour les organisations OBNL. Ceci nous aide énormément dans notre développement. C'est pourquoi que nous recommandons sans aucune hésitation ce produit.

Pros

Outil très intéressant pour la recherche des bénévoles dans notre organisation. De plus, pour notre expérience, nous avons utilisé ce programme pour organiser une loterie et ça très bien fonctionné. La fonction gestion des événements est très intéressante, elle permet de bien gérer la partie billetterie. Un outil très dispendieux normalement, mais avec Simplyk cela est a été très accessible pour nous.

Cons

Aucune point faible pour notre part. Tout est parfait

Reasons for Choosing Simplyk

Pour la qualité du produit et du service. De plus il est gratuit pour les organismes OBNL. Pour notre part, nous avons eu une très bonne expérience avec Simplyk et il nous fait plaisir de recommander ce produit.

April 2021

Hélène from Centre Paramita de bouddhisme tibétain du Québec

Company Size: 2-10 employees

Industry: Philanthropy

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Avis sur la plateforme de paiement en ligne Simplyk

Depuis l'utilisation de Simplyk, je n'ai plus à répondre à tous les courriels, la réponse automatique est prise en charge par Simplyk. De plus je n'ai plus à enregistrer les inscriptions, à consigner les paiements, etc. Tout se fait automatiquement.

Pros

Facilité d'utilisation. Possibilité de mettre des liens hypertexte qui permettent la vente et le téléchargement des livres qui accompagnent nos cours. Wow!

Cons

Comme nous avons beaucoup de livres et que nous les vendons aussi en PDF, le nombre de billetteries créées est considérable. Cela serait utile pour nous s'il était possible de les classer au moins par ordre alphabétique ou par sujets.

Reasons for Choosing Simplyk

Parce que j'avais de plus en plus de courriels d'inscriptions à consigner, de réponses comparables à donner, etc.

April 2021

Sarah from Community Living Parry Sound

Company Size: 51-200 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Beyond Impressed

The customer service and integrity are second to none. Simplyk's team is so cohesive. They answer my emails quickly, professionally, and with great helpfulness. They arranged video calls to get to know our agency and goals; it's obvious to me that they know our agency personally and care about our success. As far as integrity goes, every promise Simplyk made has been delivered. We were shocked when the first donation came through at 100% of the donated amount. When they say "no fees," they actually mean it. I trust this company completely, and it has been a pleasure working with them on our projects.

Pros

Simplyk is a dream solution for our fundraising. It is great for the donor, with easy navigation and few clicks. At the back-end, it was so easy to set up our pages and make them look beautiful on the interface.

Cons

We are hosting an event that requires people to register before they create a fundraising profile. We have had a few people create a profile on the fundraising page without registering beforehand, which requires a bit of manual follow-up. However, Simplyk has some great features in place to prevent this, like auto-directing people to the event page after they register.

Reasons for Switching to Simplyk

Fees, interface is not as nice, difficult and expensive (relatively) to create P2P, less individualized support.

April 2021

Kelly from Big Brothers Big Sisters of Eastern Newfoundland

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

April 2021

SimplyK - a great Fundraising Platform

I've had a very positive experience thus far with SimplyK. They have a great team who respond to questions in a timely manner and they continue to work on improvements to the platform.

Pros

SimplyK is a free platform where 100% of the donors funds stays with the charity. As a small charity, that means a lot to us and it was the reason we decided to give it a try. It's easy for donors to use, fairly simple to set it up and offers various options including peer-to-peer and ticketing.

Cons

SimplyK has made many improvements this past year. As a user of other peer-to-peer platforms, there are some things they can do to improve it for the user during setup. I believe they will make further adjustments and am pleased with their response to my recommendations.

Reasons for Choosing Simplyk

Our agency wanted to give the platform a try and the decision was made as there are no fees withheld from donations. Most other platforms retain about 5% and SimplyK give back 100% of all donations to charities.

April 2021

Sabrina from Fondation François-Lamy

Company Size: 2-10 employees

Industry: Leisure, Travel & Tourism

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2021

Utilisation de Simplyk pour la billetterie d'un musée

Nous l'utilisions comme billeterie pour toute nos activités (vernissage, Souper-bénéfice, activités muséales, etc.) Le partage est facile et l'utilisation est toujours sans frais.

Pros

Facile de mettre en place et de partager auprès de notre communauté, qu'importe le projet que nous avons. De plus, aucun frais ou coût n'est demandé, qu'importe les variantes. Pour un OBNL, c'est un grand plus.

Cons

L'option de réservé une plage horaire (pour une visite au musée, par exemple) serait très intéressant. Ainsi, les gens pourraient payer leur billets et réserver leur plage horaire pour la visite. Dans le contexte de Covid ou nous devions restreindre l'entrée de certains sites, ça aurait été chouette. Toutefois, l'équipe de Simplyk s'est investi pour nous accompagner dans ce processus nous offrant un soutien apprécié.

Reasons for Choosing Simplyk

Pour sa facilité, son accessibilité et une équipe de soutien chouette.

April 2021

Noella from Centraide Outaouais

Company Size: 2-10 employees

Industry: Public Relations and Communications

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2021

Une belle option pour des OBNL

Nous sommes une petite équipe et cette plateforme permet d'être autonome et efficace. À date, nous avons complété des activités qui ont généré des sommes importantes pour notre organisation. Il faut aviser les utilisateurs que lorsqu'il termine leurs transactions qu'il choisisse le montant qui sera versé à Simplyk pour l'utilisation de leur plateforme. Il s'agit de mettre un message.

Pros

La plateforme est facile et l'appui des membres de l'équipe Simplyk est excellente. Vous obtenez une formation sur mesure et de l'accompagnement lorsque vous utilisez leur plateforme. L'opportunité d'avoir des activités virtuels pour l'organisme est très intéressante surtout avec le contexte de la pandémie. Une option intéressante.

Cons

Il y a certaines fonctions qui sont statiques sur le site. Alors il faut trouver des moyens de bien synchroniser le tout lorsqu'on prépare notre événement. Le testing avec les collègues est également important avant de lancer la plateforme pour assurer que toutes les informations sont bien intégrées pour aider les gens à vivre une belle expérience.

March 2021

Michael from Projet Communautaire de Pierrefonds

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Seamless and Professional Fundrasing

SimplyK's product is a logical and complementary add-on towards my fundraising goals. It seemlessly integrates into my website, giving it a highly professional cachet. The guidance and support that I've received has been outstanding, and if that weren't enough, there are no upfront costs with its implementation.

Pros

Ease of use and simplicity, as well as customer support.

Cons

Nothing really - it met all my needs because it is designed with my type of organization in mind.

Response from Simplyk

Replied April 2021

Thanks for such an amazing review!

April 2021

Leanne from Big Brothers Big Sisters of the Fraser Valley

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Very Happy with Product

Love it.

Pros

I love how easy the product is to use, how fantastic the forms appear embedded in our website, the customer service, and that the company is always striving to offer more and more for detailed customization.

Cons

I find navigating the sales and donations still a little tricky. This might come with more practice on my part.

Reasons for Switching to Simplyk

The personal touch of this company, the amazing price for non profits, the ease of ticket making

April 2021

Isa from JEVI Centre de prévention du suicide - Estrie

Company Size: 11-50 employees

Industry: Individual & Family Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

April 2021

Un équipe professionnelle engagée envers les organismes communautaires

Pros

Que c'est 100 % gratuit ! Simplyk est le rêve de tout organisme communautaire qui souhaite mettre à profits les dons en ligne.

Cons

Simplyk est quand même tout nouveau, mais la beauté de la chose c'est qu'il grandit avec les organismes qu'il supporte.

April 2021

Josée from Centraide Haute--Nord Manicouagan

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Merci Symplik

Nous nous sentons très privilégiés d'avoir accès à une application tel que Symplik. Ce produit nous a grandement facilité la vie en nous épargnant beaucoup de temps et d'argent. Sincère merci et nous espérons pouvoir compter sur vous encore longtemps.

Pros

-Produit Québecois -Service à la clientèle très accessible, courtois, dynamique, toujours à la recherche de nouvelles solutions. -Gratuité -Facilité d'utilisation -Pas d'argent papier à gérer -Comptabilité facile à suivre

Cons

Aucun point faible. Lorsque nous avons des besoins plus précis, il nous suffit d'en faire part à l'équipe et ils trouvent rapidement une solution pour nous agrémenter.

April 2021

Normand from Société Alzheimer Bas-Saint-Laurent

Company Size: 11-50 employees

Industry: Individual & Family Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

April 2021

Symplik: adapté et efficace!

Excellente expérience jusqu'à maintenant. Nous avons gagné en temps de gestion et en fiabilité de données.

Pros

Facile à implanter dans mon organisation. Facile à utiliser pour l'organisation et les donateurs Services de suivis: recu aux donateurs et suivis avec l'administrateur Coût Support technique

Cons

Oui: dans la mise en page des questions aux donateurs (formulaire en ligne) certaines fonctionnalités que je ne réussis pas à bien définir manquent, à mon avis. Afin d'avoir une présentation plus intéressante et surtout, facilité l'utilisation.

Reasons for Choosing Simplyk

Coût, facilité d'installation et d'autres organisations comme la nôtre, membres de notre réseau l'utilisaient déjà et le recommandaient.

April 2021

Jacques from Fin à la faim...

Company Size: 2-10 employees

Industry: Individual & Family Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Planche de salut avec la pandémie !

Nous avons dû nous adapter rapidement aux conséquences de la pandémie car notre spectacle annuel de levées de fonds n'a pu être tenu. L'utilisation de Simplyk nous a donc permis de la tenir autrement et même de dépasser nos objectifs et établir un nouveau record ! Nous apprécions leur support rapide lorsque nous avons besoin d'aide et de conseils.

Pros

Nous avons facilement implanté Simplyk pour gérer notre campagne de levée de fonds. Ceci a énormément facilité notre gestion des reçus de charité et le suivi de la campagne. De plus, son intégration avec notre logiciel comptable Quickbooks via l'outil Zapier nous a sauvé beaucoup de temps et réduit les risques d'erreur. Nous avons aussi pu populer un chiffrier Google pour nous produire un tableau de bord statistique.

Cons

La recherche dans l'historique des dons était à améliorer mais Simplyk a tenu compte de notre commentaire et a intégré des améliorations dans un délai très rapide.

April 2021

Wendy from Everyone's Sister Refugee Sponsorship Group

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2021

If you are a non-profit organization, Simplyk is for you

I am one of the organizers of a recent fundraising event for a non-profit organization. I became aware of Simplyk quite by accident and was intrigued by their business model. After some research and "vetting" with other organizations who have worked with Simplyk, we decided to use them as our event ticketing site. This turned out to be an excellent decision. When we had questions about how to set up our site and link our bank account to a stripe account, a representative from the company walked us through what to do. I highly recommend this company to all non-profits as we all need every penny raised to be put towards whatever "cause" we are working for and not siphoned off for admin or processing fees. Bravo Simplyk. Thank you for your excellent service.

Pros

No admin or service fees - all money raised goes to the fundraising cause.

Cons

Would have been helpful if more than one person could have access to the account as "administrator" - specifically, the "marketing" person and the "financial" person.

Reasons for Choosing Simplyk

Simplyk's business model was the first reason. Great service and ease of set-up and use means we will continue to use Simplyk for any future ticketing services.