Zeffy

RATING:

4.8

(335)

About Zeffy

Zeffy is the only zero-fee fundraising platform in North America, with no transaction fees, payment processing fees, or platform fees. The donation forms are built to ensure conversion with a minimum amount of clicks along with Google & Apple Pay options. Features include donation forms and campaigns, peer-to-peer campaigns, ticketing for virtual and in-person events, e-commerce, registration, and membership management.

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Zeffy Pricing

Zeffy (formerly Simplyk) is 100% free - no user fee, no processing fee, no transaction fee, no hidden fees!

Free trial: 

Available

Free version: 

Available

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Zeffy Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Zeffy

1 - 5 of 333 Reviews

Mandi

2 - 10 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed July 2021

AMAZING

User Profile

Maude

Verified reviewer

Non-Profit Organization Management, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Saving more than money

Zeffy has changed the way that I do things - it has made my life so much simpler. By having everything on Zeffy, I can take care of so many things in just one place, and in a more intuitive way than some other platforms. The staff have been helpful and friendly. Seriously, Zeffy has saved my sanity and renewed my ability to focus more on the work I do rather than scattering my energy every which way.

PROS

I love how Zeffy has made my work life so much easier in many ways. I can manage my email list, send messages to different segments, tag individuals and their interests, sell tickets to events, collect membership fees, and track income and engagement throughout. Best of all, I can do all of this (and more) without having a portion of our income being snatched up by a supposed 'ally' of non-profit organizations.

CONS

There is nothing that I dislike about Zeffy. I love that they have regular introductory workshops that you can join to learn how to use the platform. It still took me a little bit of time to learn some of the ins and outs of the program, but I feel confident that, if I had a question, they would answer it quickly.

Reason for choosing Zeffy

Having used CanadaHelps and Eventbrite in the past, when I discovered Zeffy, the first thing that interested me was the fact that I would save money. I was pleased to discover all the ways that Zeffy would also make my work-life so much easier also.

Reasons for switching to Zeffy

Cost and having difficulty with virtual integration of programs.

Patrick

Non-Profit Organization Management, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2023

Zeffy - The Perect Price for Nearly the Perfect Program!

The price and ease of use make this an easy decision for our nonprofit. We would love to see it develop and grow in communication and donor management so we could stop using multiple programs. In addition, their customer service is extremely fast and easy to work with! A great, easy software to implement quickly and maximize time and profit!

PROS

It is easy to set up and use! You can easily customize the forms to collect funds for tickets, events, and more. The dashboard is intuitive so even those with little training can help administer the data and information to help you reach your goals and find success.

CONS

Zeffy does not have all the features that we wish it had. It could use a more robust messaging system with more features to create eye-catching emails. We would love the ability to manage our silent auction for our events. It needs to be able to do POS on Android (which I learned is coming soon). And we would love it to have more features with tracking individuals, donor engagement, etc.

Reason for choosing Zeffy

The cost and ease of use is perfect. It's easy to use for all skills and abilities!

Reasons for switching to Zeffy

The cost and ease of use is perfect. It's easy to use for all skills and abilities!

David

Non-Profit Organization Management, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2024

Glad we found it

PROS

Ease of use, simple to set up and deploy. Having a platform that includes peer to peer fundraising was key to our selection.

CONS

Customer (Donor) Relationship Management needs improvement. It's very basic and you're not currently able to link/collapse duplicate customers because email is the primary identifier. Unfortunately, many people have multiple email addresses. It would also be nice to have the ability to link contacts that are part of the same household.

Heidi

Non-Profit Organization Management, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

Quick and Easy

Love it!

PROS

Setting up our raffle was easy and the interface is simple to use. We liked that it gave a QR code as well.

CONS

Would be nice to have an online draw feature for raffles