Sustain vs ExceedFurther

RATING:

3.7

(21)

Sustain has 21 reviews and a rating of 3.71 / 5 stars vs ExceedFurther which has 85 reviews and a rating of 4.46 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.7 (21)
4.5 (85)
Ease-of-Use
3.5 / 5
4 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
5 / 5
Functionality
3.5 / 5
4.5 / 5
Last Review Written
May 14, 2019
December 19, 2023
Pros/Cons
  • Pros

  • I love the report system for the donations. I like how I can transfer to other programs in order to save to my files and also email them to others.
  • Team works with us to add new functionalities to improve it. I love that I can access it from home if I need to.
  • Cons

  • You can't just create your own reports, you only get what Sustain has decided to put in there.
  • The Platform of Ericom that we use to connect is sometimes not consistent, but I don't think this is Sustain's fault.
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  • Pros

  • One of my favorite is the Rapid Transaction Entry feature. It allows me to enter similar gifts from a number of different donors very easily and quickly.
  • They provide their users with a wealth of tools and resources for success and their customer service department is outstanding.
  • Cons

  • Some of the settings can be confusing and the method of saving settings for each session type can be also confusing.
  • Connections are sometimes difficult to set up, and there is little feedback to troubleshoot when unable to connect.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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14 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos