I love the report system for the donations. I like how I can transfer to other programs in order to save to my files and also email them to others.

Sustain was definitely an upgrade for us after years using another good, but basic, student information software system which integrated admissions, development, and contact databases.

Team works with us to add new functionalities to improve it. I love that I can access it from home if I need to.

I also like that it lets me know when there is an address close to another one in case it's the same address.

You can't just create your own reports, you only get what Sustain has decided to put in there.

The price we paid for the product and the service is outrageous in my opinion and we are almost 2 years in and just barely scraping by with our information.

Accessible,  intuitive and a bargain. I have worked with the Sustain team for years and you can't beat the hands on customer service.

We have come to learn no other school uses it to the degree we do and it is very evident. There are constant issues with the system and upgrades.

The Platform of Ericom that we use to connect is sometimes not consistent, but I don't think this is Sustain's fault.

Sustain is one of the most user friendly fundraising programs I've ever worked this.

The ease of use is very easy. Customer rep is always so nice and willing to help me in any way.

We have been very pleased with the product and the support offered. As with any software, as we use it we find features and functionality that we would like to see added.

I have been using Sustain for eight years and I have found Sustain to be a very user friendly software for the most part. The customer services is EXCELLENT.

We have used Sustain with Rediker since the beginning of this academic year, and I am happy with the capabilities of Sustain so far.

Build in Entry date and Leave date for alumni.

Lack of documentation, perhaps too many options.

Again the software itself wasn't that bad, it was the implementation/migration from our previous system that was terrible and the reason we were not successful with Sustain.

The training is important to learn so you can take advantage of all the options. I find the support is excellent and always get a quick answer and willingness to work with me to find the answer.

There are many that I don't know how to use. Excellent value for cost.

Logical interface, customer support, easy to use and train others.

One of my favorite is the Rapid Transaction Entry feature. It allows me to enter similar gifts from a number of different donors very easily and quickly.

They provide their users with a wealth of tools and resources for success and their customer service department is outstanding.

I cannot praise them enough. I like the availability of regular training as well as their written communication and newsletter.

If you need a versatile database, this is where to get one. The fundraising and capture of funder and donation information is outstanding.

Some of the settings can be confusing and the method of saving settings for each session type can be also confusing.

I like that it is easy to look constituents up by different attributes. I also like that I can rapid post a gift that is received from the constituents.

I like many of the features - it is certainly better than what we had before.

Connections are sometimes difficult to set up, and there is little feedback to troubleshoot when unable to connect.

I like the peer to peer ability to have constituents create and control their own fundraisers. I also like the all in one aspect of the product.

This product is very friendly, easy to use it i never experience any difficulties would love to bring more clients.

Very user friendly, great support when I have needed help, good variety of reports available.

This is a well integrated tool, which allows me to use my computer as a terminal while accessing network resources.

The software is easy to work with. The quick support we have received is awesome and very explanatory.

The user interface seems a little complex at the beginning and requires a bit more up-front training. There are instances when the software is prone to delayed response times.

The folks at Arreva are highly responsive, very professional, sincerely invested in your success, and extremely patient as people are learning how to leverage the platform.

For every entry you must put in the name, then search, and if the entry is new, enter and then search again - very awkward and time consuming.

Additionally, MatchMaker is a great value and an investment that I know will continue to work for me – the client.

When compared to other product solutions, this one system can take the place of five separate systems at a price that is fair and with support that is the best we have experienced.

It's like having another person in the office, without the cost of one.

This makes it easy to use and easy to understand. MatchMaker has the best customer service and I love that I can speak with a person anytime I have a question.

I am particularly impressed with the capability of the program to allow specialized fund raising pages which can be personalized. Board members and others can conduct their own fundraising campaigns.

Lagging, where it won't load and then just closes out completely.

Arreva's FR products are easy to use. Customer support is good and the value derived is very good.

Very user friendly, great report options, any problems are resolved very quickly, its a one stop shop for all your donor record keeping needs. You guys are amazing and the software is incredible.

The system is easy to navigate: you can easily find your way through the system. It's so easy to enter meaningful data.

US Dollar

Sustain is a robust Fundraising Management Software program that began early development in January of 2004 and was released December of 2007. Much of Sustains’ design came from feedback and needs of end users, and not the design of technicians.


Sustain offers a whole new outlook on fundraising management software. Designed with the user in mind, Sustain allows for a professional transition into properly managing your nonprofit organization. From entering donations and pledges, to simple mail marketing, to distinctive reports, Sustain guides the user from start to finish seamlessly.


School Fundraising, Membership Associations, Child Services and Healthcare became the building blocks of the core design and feature set of Sustain. Today we thrive on the good nature of our customers and we continue to build for the future. Listening to what our customers’ needs are allows our product to be built around you and your organization.


 



LongDescription

Recurring Giving

Online Giving

Payment Processing

Contribution Tracking

Gift Matching Management

Grant Management

Mobile Giving

Membership Management

Volunteer Management

Event Management

Auction Management

Receipt Management

Pledge Management

Alumni Management

Donation Tracking

Donor Management

Campaign Management

Web browser (OS agnostic)

Sustain is also available at $150/mo and $300/mo with additional features.

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51-200

Sustain

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Arreva is tech with purpose; driven by a cause. For over 30 years, they have been the trusted advisor and market leader in digital fundraising, donor relationship management, healthcare hospitality, and auction software. 

What began with a desktop donor relationship management software MacTrac and innovative online fundraising software, has evolved over the past 33 years to become Arreva's ExceedFurther, All-in-One, Cloud-based, Digital Fundraising, Donor Relationship Management, Healthcare Hospitality, and Auction software.

ExceedFurther helps you transform fundraising, cultivate and engage donors, and build awareness so you can spend less time on tasks and more time making a difference in the communities you serve.

ExceedFurther is an efficient and effective way to manage fundraising efforts and cultivate donor relationships using one tool to:

-Manage donations, donors, constituents, volunteers, events, grants, and more in one place.
-Cultivate existing donor relationships and capture new donors with actionable analytics, insights, and tools.
-Maximize giving with peer-to-peer fundraising, recurring giving, the option to cover processing fees, and more.
-Automate notifications and communications providing real-time acknowledgement and a personal experience.

Sustain vs ExceedFurther

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