TeamViewer Software

TeamViewer Software

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About TeamViewer

TeamViewer is an online meeting and video conferencing solution that connects any PC, mobile, and server to each other globally. The solution is available in nearly all countries and supports over 30 languages. TeamViewer is suitable for businesses of all sizes and can be deployed both in the cloud as well as on-premise. TeamViewer provides features such as document management, cooperative writing, invitation management, remote control, screen sharing, chat and messaging. Its instant messaging functionality covers features such as offline messaging, group chats, web-based chats, persistent chat groups, customer-initiated chat from service cases and chat history. The software provides end-to-end encryption and full support for mobile devices. The solution uses cloud-...

TeamViewer Pricing

REMOTE ACCESS License / Single User: $24.90/month for one user and one session (billed annually) BUSINESS License / Single User: $50.90/month for one seat and one session (billed annually) PREMIUM License / Multi User: $102.90/month for multiple seats and one session (billed annually) CORPORATE License / For Teams: $206.90/month for multiple seats and three sessions (billed annually)

Starting price: 

$298.80 per year

Free trial: 

Available

Free version: 

Available

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TeamViewer User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 10,536 reviews

Harlan

Company size: 2 - 10 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

September 2021

Give Support , Get support

User Profile

Rizwan

Verified reviewer

Company size: 201-500 employees

Industry: Computer Software

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2022

TeamViewer user end

Many time i installed applications to other remote system during work while other user unable to knowing. I personally recommend it on the basis of experience.easy to handle with its functionality.

Pros

Yes, easily integrated with our business. We really to recommend it. One time credentials its uniqueness to quickly use or connect to other system.

Cons

As i noticed, it requires internet either installed in system or online version. It shouldnt be while installed version. In this way its easy to handle any time. Thats reason our company stucked if nets off.

Reasons for choosing TeamViewer

I choosed it for one time installed id and password. U dont need again n again credentials.

User Profile

Sarah

Verified reviewer

Company size: 10,000+ employees

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

May 2022

It offers a user-friendly remote login capability

Service and support duties may be carried out remotely without having to physically visit the customer. All you need is the data for the host you wish to access in order to use the interface.

Pros

TeamViewer is one of my favorite tools since it makes it possible to remotely operate computers even when you are miles away from your workplace or home computer. Use it to remotely access other computers to help diagnose and fix problems.

Cons

TeamViewer's connection issues are one of its most glaring flaws. I had a lot of trouble connecting with a client when my screen was frozen, and the client would say things like, "Please fix this problem; I'm watching what you're doing and will warn you if you do anything wrong."

Reasons for switching to TeamViewer

Overall, the app was straightforward to use, easy to download, and extremely useful for the duties it was needed to complete. TeamViewer is a great tool for establishing remote connections and providing support to other members of your team.

User Profile

Brandon R

Verified reviewer

Company size: 501-1,000 employees

Industry: Wireless

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

July 2022

Excellent for time and cost savings. Ideal for support to people outside the company.

Remote connection is possible from anywhere, so you can work from the office, while traveling, or from home, improving efficiency. It can minimize the amount of time and effort necessary to go to the location, as well as the expense of transportation. Previously, it used to go to the end user to work and solve the problems, but after the introduction, the time to go to the site and the cost of going there are reduced, the work efficiency is improved and the problems are recovered. Good things like shortening the time and reducing transportation costs. It increases work efficiency when dealing with PC problems.

Pros

It became a means to connect from the inside to the outside, the problems that could be solved, the concrete effects, and the outside. Before I could connect from an external computer to an internal computer through a VPN connection, but I could not do the reverse pattern. It is now possible to connect from inside the company to outside the company, and it is now possible to explain outsiders sharing the computer screen. I use it to teach people outside the company how to operate a computer. If only the ID and password are provided over the phone, you can connect immediately and it is easier to use than other software. Also, the connection is difficult to interrupt and there is no delay in reaction, so you can use it comfortably.

Cons

Occasionally, you may not be able to connect from the start, or if you think it has hardened during use, the connection may disconnect, so check.

Reasons for choosing TeamViewer

You can perform the same thing with other applications, but this is the most solid connection.

Nikodem

Company size: 5,001-10,000 employees

Industry: Automotive

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Functionality

out of 5

June 2022

TeamViewer, my goto program for remote support

I'm using TeamViewer since many years. Usually to help family with PC problems. TeamViewer always worked without any issues and provided smooth way to work on the actual problem. I would highly recommend it for such purposes. I also like the fact that it's multiplatform, so I can use my Linux PC to connect with Windows.

Pros

I'm using TeamViewer to help my friends and family with their PCs. One of the biggest advantages of TeamViewer are very easy installation (or you can even run it without installing) and configuration. Other softwares that I've used (Radmin, TightVNC) require port forwarding, which is usually beyond regular user technical knowledge. TeamViewer works without this extra hassle. Additionaly there is bunch of extra features like built-in chat for communicating with other person or drag-drop capability for file exchange. Clipboard is also shared by default, so working with this remote desktop software is delightful and allows to focus on actual problem. Another interesting feature is possibility to create an account and adding all PCs that we want to manage into the account. After that we can control any PC at any time. Very convenient if we for example have powerful PC doing some work and would like to supervise this process, while being away.

Cons

I cannot think of any real downside of the TeamViewer other than its pricing for commercial use. I was planning to use it for remote control of the PCs in the small company (family business, 4 PCs to control), but I really cannot justify paying so much for this. Therefore I am using other software with less functionality, but much cheaper.

Reasons for switching to TeamViewer

TeamViewer is much easier to use and provide reliable connection. Other software require port forwarding and dynamic DNS setup, which is overwhelming for regular user. It is also able to work without knowing IP address of the PC.

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