Working with the ThankView team has been a treat! They are always working with us on how to use and optimize the platform in new ways. I would highly recommend as part of your stewardship and solicitation plan!

We use ThankView for our annual fund thank yous and other special campaigns. What I like most is how easy it easy to use! You are easily walked through the steps to launch your video campaign, and that makes it so easy to start/continuing using this product. I also love that the software comes with an amazing account/support team!

Nothing comes to mind honestly! It's been a seamless process learning and using this platform.

We're getting face to face with donors at a time when in-person visits aren't possible. The response has been very positive from folks who missed the warm fuzzy feelings we deliver as gift officers.

ThankView reaches people virtually, yet remains very personal. It allows us to deliver a delightful experience to folks in a really meaningful way, and it's incredibly easy to use. We've used it across departments for stewardship, solicitations, event reminders, event followup, welcome to donor recognition groups, homecoming video requests, birthday greetings, and much more.

It's a bit pricey for a small shop, so it's imperative to think through how it will benefit you before diving in.

The only tool I use in my online business I recommend

Customer service takes a long time to respond to needs

I love the ease of use and the customer service. We are new to ThankView but in under 6 months, we have sent out at least 75,000 ThankView emails. We have sent anything from automated birthday messages to holiday greetings, email solicitations, and general outreach. It's the first place we turn to when connecting with parents and alumni.

I wish you could have one major list that does not change core info upon loading a new list that may contain the same contacts.