Recurly vs Worldpay

RATING:

4.6

(58)

Recurly has 58 reviews and a rating of 4.59 / 5 stars vs Worldpay which has 22 reviews and a rating of 3.55 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (58)
3.5 (22)
Ease-of-Use
4.5 / 5
3.5 / 5
Value for Money
4.5 / 5
2.5 / 5
Customer Support
4.5 / 5
3 / 5
Functionality
4.5 / 5
3 / 5
Last Review Written
February 17, 2023
February 19, 2024
Pros/Cons
  • Pros

  • The records being detailed with their date and time is also a huge plus as it helps me look, investigate or keep track of what I need to pull up for payments and billing concerns.
  • I love how everything is easy to use, it gives you control over a lot of things that stripe does not.
  • Cons

  • The software was missing some functionalities that I would think would be standard with a billing and payment oriented software. The billing periods/cycles were not easily customizable.
  • I understand the platform is just letting me know I can contact support for any issues and how but for experience users that know how to do this already, it can just be a little annoying.
Read all user reviews
  • Pros

  • The 4-5 main dropdown options on the top left make navigating the portal very easy. I also find the resources that Worldpay posts on the homepage of the IQ Portal very helpful.
  • WorldPay was the recommended payment portal from the new website company so they helped set it up initially.
  • Cons

  • The Chapter was charged a fee every month regardless if WorldPay payments were processed. They also charged a fee for canceling before 2 years.
  • The website is old and outdated, pulling any reports can be a pain and it is not very user friendly.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos