Stax vs Worldpay

RATING:

3.4

(35)

Stax has 35 reviews and a rating of 3.43 / 5 stars vs Worldpay which has 22 reviews and a rating of 3.55 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.4 (35)
3.5 (22)
Ease-of-Use
3.5 / 5
3.5 / 5
Value for Money
3.5 / 5
2.5 / 5
Customer Support
3 / 5
3 / 5
Functionality
3.5 / 5
3 / 5
Last Review Written
April 25, 2024
February 19, 2024
Pros/Cons
  • Pros

  • The woman that quoted us was very nice and upfront and provided us with a competitive quote.
  • Easy to use, intuitive, and comprehensive with information that matters to you. The thing I like the most about it is the ability to send customers a link to pay there invoice to there phone or email.
  • Cons

  • BEWARE!!! Their fees are completely misleading. Been processing with them for a few months now & besides the $99 monthly fee be prepared for.
  • I tried to cancel and they still charged me for 4-6 months after wards. Still battling to get a refund 7 months after the fact.
Read all user reviews
  • Pros

  • The 4-5 main dropdown options on the top left make navigating the portal very easy. I also find the resources that Worldpay posts on the homepage of the IQ Portal very helpful.
  • WorldPay was the recommended payment portal from the new website company so they helped set it up initially.
  • Cons

  • The Chapter was charged a fee every month regardless if WorldPay payments were processed. They also charged a fee for canceling before 2 years.
  • The website is old and outdated, pulling any reports can be a pain and it is not very user friendly.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos