Cloud Management Suite software


24 reviews(5.0/5)
24 reviews(5.0/5)

Cloud Management Suite is a cloud-based patch management software for small, midsize and large businesses. It caters to various industries including health care, government, education, financial services, legal, manufacturing, retail, transportation and utilities. Primary features include patch tracking, remote control, software distribution, inventory discovery and history and reporting.

It allows users to manage their IT infrastructure, devices, monitor vulnerabilities and correct any threat/vulnerability. This helps them decrease IT expenditure, simplify management and increase team productivity. Other features include compliance management, two-factor authentication, status views and PC power management.

Cloud Management Suite subscription offers patch management for Microsoft and multiple third-party vendors including Adobe, Java and Chrome. The reporting feature provides executive summaries and elaborate reports with filters and custom parameters to assess and mitigate risks.

Support is offered via email, chat and over the phone. Other help options include virtual representatives, case studies and video tutorials.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 10

24 Reviews of Cloud Management Suite

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  • anthony from Planned Parenthood of Greater Ohio

    Number of employees: 201-500 employees

    June 2018

    Easy to use, Very efficient, Wonderful product!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The ease at which the dashboard allows you to monitor and audit endpoints. I also like the built in reporting features.

    Cons

    The website is sometimes slow to load especially if a task is already running. Other than that, i very much enjoyed the product!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Bertie from Koniag, Inc.

    Specialty: Software / IT

    Number of employees: 11-50 employees

    May 2018

    Could never get things right

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    When it worked properly, it was amazing. The UI made it very easy to deploy patching campaigns and I loved the dashboards showing patch compliance.

    Cons

    Scheduled tasks failed often. Tried a combination of using the vRep and going agentless. Long story short, could only ever complete about 10% of all patch jobs. The site was always unbearably slow as well. We're based in Alaska so perhaps the sluggish site was just our connection back to the Verismic servers.

    This review was submitted organically. No incentive was offered
    Review Source
  • Daniel from Therapeutics MD

    Number of employees: 51-200 employees

    September 2017

    Very good patch management software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very easy to use software. It has so many more features than any other patch management software on the market. Easy to use task config and setup.

    Cons

    One thin I would like to see is better communication between the endpoints and the application to update the IP address as soon as a new connection is made. currently that side of it is pretty slow.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Fernando from TherapeuticsMD

    Number of employees: 51-200 employees

    September 2017

    No more long nights and wondering who is missing what.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The system is really easy to use, and it help manage the most boring job in IT updates. It helped us keep our systems up to date and report on the for our pen test

    Pros

    The system is super easy to work with, scans are fast and the color coding of systems is super useful.

    Cons

    I haven't encountered a con yet. Only down side we had was sometimes load times where slow on the site.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Jay from Jaros Baum & Bolles

    Number of employees: 201-500 employees

    June 2017

    Proof of Concept went very well, the product provides exactly what we were looking for.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Solved our 3rd part patching and software distribution need.

    Pros

    Being cloud based the advantages are numerous. Some of the most notable Pros are the simplicity of the management console and functions and the fact that we don't have to manage it is that we are a SMB with limited tech staff.

    Cons

    Haven't found any to speak of yet. The only area that I thing could be made simpler to use is the software package builder.

    Review Source: Capterra
  • Christian from Avecto

    Number of employees: 201-500 employees

    May 2017

    Excellent all round

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    From my vendor research, Verismic was the only product that fitted all of our requirements to patch our operating systems as well as 3rd party software all from a solution we don't have to host or look after. I can now remotely deploy patches to my users working from home in Australia, from my desk in the UK - can't get any better than that!

    Pros

    The product is exactly what we were looking for from a patch management solution. It is flexible, salable and cost effective as well as easy to manage and maintain. When you do come across an issue or have any questions the support and account management teams can't be any more helpful - Generally I see replies to my support cases in a matter of minutes and have never had any issues that are left unresolved. I have monthly calls with our account manager who is always well informed of anything you have raised with them. Full training was provided and the team are willing to complete further training for our growing team.

    Review Source: Capterra
  • Shannon from Beaumont Legal

    Number of employees: 201-500 employees

    May 2017

    Pleasure to deal with

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Its a great tool that I use daily and wouldnt be able to do my job without it!

    Pros

    I LOVE this software. In our organisation it is used as an assets DB, Remote control tool and its our patching tool too. As we have offices all over the country its not convenient to go down to the offices every times there is an issue nor is it cost effective for the business, so using CMS is great as we can connect the PCs/ Laptops in seconds to resolve issues and manage machines. The support staff are excellent at resolving any problems quickly and do a thorough job to make sure everything is resolved before closing down the ticket. The training staff are great too! No question is too silly and they are always happy to help with what ever issues / queries we had - IE setting up software deployments and using patch manager.
    I would highly recommend CMS for small and large business. Other Verismic products are just as high quality as this one.

    Review Source: Capterra
  • David from Helient Systems

    Number of employees: 201-500 employees

    May 2017

    Easy to Manage devices and instal patches. Reporting and updating clients also important.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Before using Cloud Management Suite, it was a struggle to manage over 400 devices with SCCM and WSUS. Patching was inefficient and we had no way to keep clients updated with installation reports.

    With CMS, we were able to get up and running right away. It's very easy to use. Reporting was extremely crucial for us. Now we can keep clients informed of updates and patches installed on every device in their environment.

    Review Source: Capterra
  • Arnold from Millennium Corporate Solutions

    Number of employees: 51-200 employees

    March 2017

    The only way to manage enterprise workstations

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have used several methods for managing our workstation PC's. We used automatic updates, WSUS, a few shareware programs and all of them were very time consuming and marginally effective at best. We have 70 employees, each with at least two devices and an IT department consisting of 1. We starting using Patch Manager a little over a year ago and never looked back. Their support team helped me configure everything to get us up and running. A few months later they called to make sure everything was OK. I had a few questions they answered quickly. I have been very pleased with Patch Manager as it has freed my time for other issues.

    Pros

    Easy to use, priced right, great support

    Review Source: Capterra
  • Sean from Hodges-Mace

    March 2017

    Excellent Patch Management Software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    After looking into multiple solutions to manage our patching across the organization we decided on CMS for its ease of use, quick setup, and cloud based offering. We had everything up and running within a few hours and were able to catch up on a multitude of patches within the first week. Using the software allowed us to meet our strict compliance goals and provide reports showing where these goals had been met. Outside of patching we have began using the remote control feature and the software deployment feature of the platform which has been a life saver for our remote users. Overall, the software has paid for itself in a few months and confirmed we made the right choice for our needs. I would also like to mention that the sales and support group have been fantastic. The sales team worked with me on cost to meet our desired budget and support has been nothing short of great. Any questions or concerns I had were answered and the one issue we ran into was taken care of same day. Overall a great experience start to finish.

    Review Source: Capterra
  • Thiago from AIQON

    Number of employees: 11-50 employees

    March 2017

    Best Patching Solution I've ever used

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    CMS is the easiest and most efficient solution I've ever used. It is very intuitive and allows us to patch pretty much everything from all vendors. It also tell us in a simple and user-friendly way which patchs are critical and should be taken care of first.

    Pros

    User-friendly
    intuitive
    efficient
    saves my time

    Cons

    nothing so far.

    Review Source: Capterra
  • Talanda from Anita Borg Institute

    Number of employees: 51-200 employees

    February 2017

    Great cloud solution for inventory management/updating

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    CMS has been great. The customer support is top notch, for helping with any features that might not be as intuitive as expected. It's been an awesome solution for managing our computer inventory, as we are mostly a remote company. The reporting is comprehensive and the queries and inventory scans, as well as patches, are extremely helpful. The only thing it's missing is Mac support which I believe is on schedule to be completed this year.

    Review Source: Capterra
  • Dan from OrbiMed Advisors LLC

    Number of employees: 51-200 employees

    February 2017

    PC Management made easy

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We were originally using another platform to manage our endpoints that was confusing and outdated. Once we decided to make the change to Cloud Management Suite we started to notice immediate impact. We can now update, discover and find out information about all of our endpoints with a few clicks.

    Pros

    Easy to use and learn. Lots of great functionality that can be put to use right after installation.

    Cons

    Missing a few important tasks such as remote restart/shutdown.

    Review Source: Capterra
  • Jared from Ansaphone

    Number of employees: 201-500 employees

    February 2017

    Let us get rid of WSUS

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Ansafone has 500 devices across two locations (Santa Ana and Florida). We were using WSUS but had no way to patch 3rd party applications. We also needed to comply with HIPAA. Outside of WSUS we were manually creating the reports needed and patching 3rd party apps. CMS gave us the ability to patch MS and 3rd party applications across both sites. We've saved alot of time over using WSUS, manually patching 3rd party apps, and manually creating reports.

    Pros

    Easy to use for any location. Patches 3rd Party. Patch content is always up to date. Saves us a lot of time.

    Review Source: Capterra
  • Chris from TM Wireless

    Number of employees: 201-500 employees

    February 2017

    Way better Patching compared to VNC

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Our company has over 300 computers and we were managing them one by one with VNC. We had no way to automatically deploy patches, software, anything. It was getting more difficult to keep every comp up to date as the company was getting bigger. We were looking for a program that we can push update software to all of our devices at once instead of installing it one device at a time. Customer service has been amazing and we've saved so much time. I've already referred Cloud Management Suite to several other companies.

    Pros

    Automatic patch deployment, easy to use, really good customer service. Saves us a lot of time.

    Review Source: Capterra
  • Simon from Gillespies LLP

    Number of employees: 51-200 employees

    October 2016

    Easy to use Patch Management System

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Having looked at several patch management systems, we decided to use Cloud Management Suite because (a) pricing and (b) the ease of use. You didn't need a degree to get to grips with the system.

    Pros

    Ease to use.

    Cons

    Its slow sometimes for updates and to access the site

    Review Source: Capterra
  • Bertie from Koniag, Inc.

    May 2016

    Super slick patch management product

    Ease-of-use
    Quality
    Support

    So far my experience with the Cloud Management Suite's Patch Manager tool has been awesome. The controls are very intuitive which makes the patching process extremely simple from start to finish.

    Review Source: Capterra
  • Bertie from Koniag, Inc.

    May 2016

    Super slick patch management product

    Ease-of-use
    Quality
    Support

    So far my experience with the Cloud Management Suite's Patch Manager tool has been awesome. The controls are very intuitive which makes the patching process extremely simple from start to finish.

    Review Source: Capterra
  • Bertie from Koniag, Inc.

    May 2016

    Super slick patch management product

    Ease-of-use
    Quality
    Support

    So far my experience with the Cloud Management Suite's Patch Manager tool has been awesome. The controls are very intuitive which makes the patching process extremely simple from start to finish.

    Review Source: Capterra
  • William from Katzke Paper Co

    May 2016

    Great for the small shop IT department

    Ease-of-use
    Quality
    Support

    Maintaining all systems and infrastructure can be a challenge for any IT department. Leaving everything to one person, that becomes almost impossible. With sales agents on the road more than in the office we needed a product that would allow use to update, as well as manage software from a distance. Cloud Management Suite has brought all this together for us, at a fraction of the cost a managed service provider would charge. For those IT professionals who want to take the headache out of patch and software management, so that you can focus on what really matters than this is the software for you!

    Review Source: Capterra
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