Cloud Management Suite is a cloud-based patch management software for small, midsize and large businesses. It caters to various industries including health care, government, education, financial services, legal, manufacturing, retail, transportation and utilities. Primary features include patch tracking, remote control, software distribution, inventory discovery and history and reporting.

It allows users to manage their IT infrastructure, devices, monitor vulnerabilities and correct any threat/vulnerability. This helps them decrease IT expenditure, simplify management and increase team productivity. Other features include compliance management, two-factor authentication, status views and PC power management.

Cloud Management Suite subscription offers patch management for Microsoft and multiple third-party vendors including Adobe, Java and Chrome. The reporting feature provides executive summaries and elaborate reports with filters and custom parameters to assess and mitigate risks.

Support is offered via email, chat and over the phone. Other help options include virtual representatives, case studies and video tutorials.

Dashboard
Dashboard

Dashboard

Device discovery

Device discovery

Inventory changes

Inventory changes

Reports

Reports

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10



24 Reviews of Cloud Management Suite

Overall rating

4.5 / 5 stars

Write a review

Showing 1 - 20 of 24 reviews

Start your review of Cloud Management Suite

Write a review

anthony from Planned Parenthood of Greater Ohio

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Easy to use, Very efficient, Wonderful product!

Pros

The ease at which the dashboard allows you to monitor and audit endpoints. I also like the built in reporting features.

Cons

The website is sometimes slow to load especially if a task is already running. Other than that, i very much enjoyed the product!

Review Source: Capterra

Bertie from Koniag, Inc.

Industry:  Software / IT

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Could never get things right

Pros

When it worked properly, it was amazing. The UI made it very easy to deploy patching campaigns and I loved the dashboards showing patch compliance.

Cons

Scheduled tasks failed often. Tried a combination of using the vRep and going agentless. Long story short, could only ever complete about 10% of all patch jobs. The site was always unbearably slow as well. We're based in Alaska so perhaps the sluggish site was just our connection back to the Verismic servers.

Review Source

Daniel from Therapeutics MD

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2017

Very good patch management software

Pros

Very easy to use software. It has so many more features than any other patch management software on the market. Easy to use task config and setup.

Cons

One thin I would like to see is better communication between the endpoints and the application to update the IP address as soon as a new connection is made. currently that side of it is pretty slow.

Review Source: Capterra

Fernando from TherapeuticsMD

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2017

No more long nights and wondering who is missing what.

The system is really easy to use, and it help manage the most boring job in IT updates. It helped us keep our systems up to date and report on the for our pen test

Pros

The system is super easy to work with, scans are fast and the color coding of systems is super useful.

Cons

I haven't encountered a con yet. Only down side we had was sometimes load times where slow on the site.

Review Source: Capterra

Jay from Jaros Baum & Bolles

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2017

Proof of Concept went very well, the product provides exactly what we were looking for.

Solved our 3rd part patching and software distribution need.

Pros

Being cloud based the advantages are numerous. Some of the most notable Pros are the simplicity of the management console and functions and the fact that we don't have to manage it is that we are a SMB with limited tech staff.

Cons

Haven't found any to speak of yet. The only area that I thing could be made simpler to use is the software package builder.

Review Source: Capterra

Christian from Avecto

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

May 2017

Excellent all round

From my vendor research, Verismic was the only product that fitted all of our requirements to patch our operating systems as well as 3rd party software all from a solution we don't have to host or look after. I can now remotely deploy patches to my users working from home in Australia, from my desk in the UK - can't get any better than that!

Pros

The product is exactly what we were looking for from a patch management solution. It is flexible, salable and cost effective as well as easy to manage and maintain. When you do come across an issue or have any questions the support and account management teams can't be any more helpful - Generally I see replies to my support cases in a matter of minutes and have never had any issues that are left unresolved. I have monthly calls with our account manager who is always well informed of anything you have raised with them. Full training was provided and the team are willing to complete further training for our growing team.

Review Source: Capterra

Shannon from Beaumont Legal

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

May 2017

Pleasure to deal with

Its a great tool that I use daily and wouldnt be able to do my job without it!

Pros

I LOVE this software. In our organisation it is used as an assets DB, Remote control tool and its our patching tool too. As we have offices all over the country its not convenient to go down to the offices every times there is an issue nor is it cost effective for the business, so using CMS is great as we can connect the PCs/ Laptops in seconds to resolve issues and manage machines. The support staff are excellent at resolving any problems quickly and do a thorough job to make sure everything is resolved before closing down the ticket. The training staff are great too! No question is too silly and they are always happy to help with what ever issues / queries we had - IE setting up software deployments and using patch manager.
I would highly recommend CMS for small and large business. Other Verismic products are just as high quality as this one.

Review Source: Capterra

David from Helient Systems

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

May 2017

Easy to Manage devices and instal patches. Reporting and updating clients also important.

Pros

Before using Cloud Management Suite, it was a struggle to manage over 400 devices with SCCM and WSUS. Patching was inefficient and we had no way to keep clients updated with installation reports.

With CMS, we were able to get up and running right away. It's very easy to use. Reporting was extremely crucial for us. Now we can keep clients informed of updates and patches installed on every device in their environment.

Review Source: Capterra

Arnold from Millennium Corporate Solutions

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

March 2017

The only way to manage enterprise workstations

We have used several methods for managing our workstation PC's. We used automatic updates, WSUS, a few shareware programs and all of them were very time consuming and marginally effective at best. We have 70 employees, each with at least two devices and an IT department consisting of 1. We starting using Patch Manager a little over a year ago and never looked back. Their support team helped me configure everything to get us up and running. A few months later they called to make sure everything was OK. I had a few questions they answered quickly. I have been very pleased with Patch Manager as it has freed my time for other issues.

Pros

Easy to use, priced right, great support

Review Source: Capterra

Sean from Hodges-Mace

Ease-of-use

Value for money

Customer support

Functionality

March 2017

Excellent Patch Management Software

After looking into multiple solutions to manage our patching across the organization we decided on CMS for its ease of use, quick setup, and cloud based offering. We had everything up and running within a few hours and were able to catch up on a multitude of patches within the first week. Using the software allowed us to meet our strict compliance goals and provide reports showing where these goals had been met. Outside of patching we have began using the remote control feature and the software deployment feature of the platform which has been a life saver for our remote users. Overall, the software has paid for itself in a few months and confirmed we made the right choice for our needs. I would also like to mention that the sales and support group have been fantastic. The sales team worked with me on cost to meet our desired budget and support has been nothing short of great. Any questions or concerns I had were answered and the one issue we ran into was taken care of same day. Overall a great experience start to finish.

Review Source: Capterra

Thiago from AIQON

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

March 2017

Best Patching Solution I've ever used

CMS is the easiest and most efficient solution I've ever used. It is very intuitive and allows us to patch pretty much everything from all vendors. It also tell us in a simple and user-friendly way which patchs are critical and should be taken care of first.

Pros

User-friendly
intuitive
efficient
saves my time

Cons

nothing so far.

Review Source: Capterra

Talanda from Anita Borg Institute

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2017

Great cloud solution for inventory management/updating

CMS has been great. The customer support is top notch, for helping with any features that might not be as intuitive as expected. It's been an awesome solution for managing our computer inventory, as we are mostly a remote company. The reporting is comprehensive and the queries and inventory scans, as well as patches, are extremely helpful. The only thing it's missing is Mac support which I believe is on schedule to be completed this year.

Review Source: Capterra

Dan from OrbiMed Advisors LLC

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2017

PC Management made easy

We were originally using another platform to manage our endpoints that was confusing and outdated. Once we decided to make the change to Cloud Management Suite we started to notice immediate impact. We can now update, discover and find out information about all of our endpoints with a few clicks.

Pros

Easy to use and learn. Lots of great functionality that can be put to use right after installation.

Cons

Missing a few important tasks such as remote restart/shutdown.

Review Source: Capterra

Jared from Ansaphone

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2017

Let us get rid of WSUS

Ansafone has 500 devices across two locations (Santa Ana and Florida). We were using WSUS but had no way to patch 3rd party applications. We also needed to comply with HIPAA. Outside of WSUS we were manually creating the reports needed and patching 3rd party apps. CMS gave us the ability to patch MS and 3rd party applications across both sites. We've saved alot of time over using WSUS, manually patching 3rd party apps, and manually creating reports.

Pros

Easy to use for any location. Patches 3rd Party. Patch content is always up to date. Saves us a lot of time.

Review Source: Capterra

Chris from TM Wireless

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2017

Way better Patching compared to VNC

Our company has over 300 computers and we were managing them one by one with VNC. We had no way to automatically deploy patches, software, anything. It was getting more difficult to keep every comp up to date as the company was getting bigger. We were looking for a program that we can push update software to all of our devices at once instead of installing it one device at a time. Customer service has been amazing and we've saved so much time. I've already referred Cloud Management Suite to several other companies.

Pros

Automatic patch deployment, easy to use, really good customer service. Saves us a lot of time.

Review Source: Capterra

Simon from Gillespies LLP

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2016

Easy to use Patch Management System

Having looked at several patch management systems, we decided to use Cloud Management Suite because (a) pricing and (b) the ease of use. You didn't need a degree to get to grips with the system.

Pros

Ease to use.

Cons

Its slow sometimes for updates and to access the site

Review Source: Capterra

Bertie from Koniag, Inc.

Ease-of-use

Customer support

May 2016

Super slick patch management product

So far my experience with the Cloud Management Suite's Patch Manager tool has been awesome. The controls are very intuitive which makes the patching process extremely simple from start to finish.

Review Source: Capterra

Bertie from Koniag, Inc.

Ease-of-use

Customer support

May 2016

Super slick patch management product

So far my experience with the Cloud Management Suite's Patch Manager tool has been awesome. The controls are very intuitive which makes the patching process extremely simple from start to finish.

Review Source: Capterra

Bertie from Koniag, Inc.

Ease-of-use

Customer support

May 2016

Super slick patch management product

So far my experience with the Cloud Management Suite's Patch Manager tool has been awesome. The controls are very intuitive which makes the patching process extremely simple from start to finish.

Review Source: Capterra

William from Katzke Paper Co

Ease-of-use

Customer support

May 2016

Great for the small shop IT department

Maintaining all systems and infrastructure can be a challenge for any IT department. Leaving everything to one person, that becomes almost impossible. With sales agents on the road more than in the office we needed a product that would allow use to update, as well as manage software from a distance. Cloud Management Suite has brought all this together for us, at a fraction of the cost a managed service provider would charge. For those IT professionals who want to take the headache out of patch and software management, so that you can focus on what really matters than this is the software for you!

Review Source: Capterra

Displaying 1 - 20 of 24 reviews