It has become very easy to use. We do not need to reach out to our rep as much since we can update and change the forms easily as needed.

Zentake is great, very customizable and easy to use. The customer service is really great too.

What I like about the product is the forms that are in the system are easy to email and print out. The forms are very easy to find.

No automation, or forms associated with appointment types.

Everything - professional / personalized quality of the forms, excellent and prompt customer service, ease of use.

Zentake has been easy to use for clients. Forms are easy to complete and it is easy to customize the form to fit our needs.

One of the features that I dislike is that the system doesn't allowed you to move on to the next page unless everything is completely filled or in the format the system is set up for.

I didn't have to do any set up at all because Zentake took care of everything. I sent them the forms I wanted to use and they transferred them into the portal to send out.

Our experience has been great. SENSITIVE CONTENT] has helped us from the start and continues to be very responsive when we make changes and add new locations.

He's been so easy to work with, it's been a great experience overall.

Zentake is an incredibly useful data integration tool.

The formatting makes the forms difficult to print for paper charts.

I love having the option to docusign my patient's consent forms. Saves paper, money and is readily available.

Zentake far exceeds all other integrated form platforms I have used. Its ease of use  and customizable fields coupled with its price makes it hands down a go to product.

Customer support very responsive and user friendly, for clinic personnel as well as patients.

Wonderful customer service, fast response times, affordable, and just fits my business needs.

We asked Zentake to make them all electronic so that patients can complete on an iPad. It has been great so far.

Very happy with the program and assistance for any kind of support that's needed. We always receive speedy responses and fixes to anything we need from [SENSITIVE CONTENT.

I am so impressed with this company. They are customer-oriented and completely willing to work with what you need to make their forms and platform suit your business.

It has made it so much easier for patients to fill out required forms since we are doing more and more telemedicine appts.

Zentake is wonderful and makes everything run so smooth.

They are very attentive and respond quickly. SENSITIVE CONTENT HIDDEN] was amazing and so easy to work with.

That you can create custom forms, the data can migrate and populate to the discrete fields in the EMR. I love the customer support.

It is a very user friendly and seamless system.

If I have to choose something to dislike about Zentake it would be that there is a learning curve to create forms.

Excellent system and super fast customer service.

It integrates and puts the forms in the right chart and creates a chart in EMR.

Confusing navigation and terminology (but that is also a general healthcare/insurance issue, too).

Practice Mate is easy to use for billing --- it really is foolproof. And the customer service is very good.

A fairly large chunk of our patients have trouble using it, and completing the on-boarding enrollment.

It will do anything I need to do - and the tech support is awesome.

Ease of use once familar with software. Good support, and follow up.

Overall I have a good experience using this software mostly for clearing house and billing purposes.

The ease of use on a daily bases is very important especially with a busy schedule. Practice Mate is extremely easy to learn, to use and navigate.

This Software is very user friendly and easily accessible.

Office Ally provides great customer service. Their tools are easy to use and either free or inexpensive.

When we've expressed displeasure about this, we were ignored.

Ease of use and it meets HIPA requirements in order to carry on electronic prescriptions and medical insurance billing.

I have recommended OA to many colleagues. Wish I started with OA sooner.

If you are a smaller practice, this should work good for you especially with the low price.

I love that we can color code our schedules to  differentiate b/w OT/ST.

Easy to use reliable, great help from customer service.

Easy billing to all my insurance companies. Quicker payment as a result of electronic billing.

I love how user friendly it is. Our schedule is color coordinated which makes it so easy for staff.

Access To help and software is very intuitive. Overall it's a great program with many great features.

Low cost and intuitive system with features including interfaces with labs and imaging. Easy to use scheduling and EMR.

It is so difficult to deal with this program. It seems like the creators just stacked amounts of data creating a horrific, time wasting, not biller friendly program.

It was easy to set up and it's been a breeze to use. Any time I need help I am able to get a person on the phone in no time.

Claims scrubber helps to create clean claims. No cost for support staff user accounts.

It's a very simple process. With Practice Mate, you can bill participating and non-participating providers through their system, and it's all free.

Statement feature is decent except the way the statements are formatted is only semi professional, only in Black and White and no lines to separate visits.

I love that it is almost free. We pay $35 for the clearing house and the PM.

The aging report is horrendous. The collection report is closer but still a mess.

It is very user friendly, easy to navigate and can be used by more than one person at at time. Auto posting feature is sufficient.

Offers useful functions for accounting, billing, etc. if you don't plan to use the patient portal.

Great for submitting claims and excellent customer service.

It's easy to learn and navigate for clinicians responsible for scheduling their own clients or for administrative staff to coordinate between clinicians and clients.

How everything can be saved for billing and makes it go so much smoother, easy to add patients and easy to submit claims. Claims are processed very quickly.

It's a vast improvement over other services we've used. We don't use all the features available as some are not as cost efficient for smaller client populations.

The support is really good. It just doesn't have all the bells and whistles but they are adding more.

Poor follow up with customer service. Terrible experience with Reminder Mate.

US Dollar

Zentake offers HIPAA-compliant electronic intake forms for healthcare professionals, allowing them to streamline intake processes and offer a seamless check-in experience. Quickly build and personalize forms online with the form builder. Send patients forms to complete and sign on phones, tablets, or computers while also optimizing and streamlining the intake process.

LongDescription

Document Templates

Patient Records Management

Surveys & Feedback

Patient Engagement

Patient Questionnaires

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

HIPAA Compliant

Digital Signature

SSL Security

Electronic Signature

Conditional Logic

Patient Intake

Medical History Records

Customizable Fields

Data Capture and Transfer

Multi-Physician

Data Import/Export

Process/Workflow Automation

Multi-Location

File Storage

Mobile Access

Survey/Poll Management

Single Provider Practice

Forms Management

Workflow Management

Initial Assessments

Activity Dashboard

Alerts/Notifications

Autofill

Customizable Templates

For Mental/Behavioral Health

Web Forms

Customizable Branding

Compliance Tracking

Intake Management

Customizable Forms

Forms Creation & Design

Records Management

Archiving & Retention

Third-Party Integrations

Multi-Provider Practice

Document Management

Template Management

Audit Trail

Real-Time Notifications

Drag & Drop

Onsite Registration

Self Check-in/Check-out

Patient Scheduling

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

Zentake

Live Online

Webinars

Documentation

Videos

Practice Mate by Office Ally is a comprehensive practice management solution used by over 25,000 healthcare organizations. It simplifies revenue cycle management and assists in HIPAA-compliant recordkeeping for both new and existing practices. Its user-friendly interface offers easy billing management that checks eligibility and benefits and manages claim submission and tracking. Its seamless integration with other Office Ally solutions also provides additional functionality such as patient intake, reminders, e-prescription and more. With no cost, commitment, or implementation, you can get started today to help reduce unnecessary administrative tasks, enhance job satisfaction for providers and improve the overall patient experience.

1.No cost, no implementation and no expensive hardware needed 
2.Used by more than 25,000 healthcare organizations and 45,000 users
3.HIPAA-compliant record keeping 
4.Easy billing management: check eligibility and benefits, create superbills, submit claims, resolve claim issues, and manage patient statements 
5.Seamlessly integrates with other Office Ally solutions such as EHR 24/7, OA-Rx, and Patient Ally

BENEFITS

•Improve efficiency and productivity
•Simplify revenue management
•Streamline practice operations and coordination
•Ensure compliance
•Gain insights into your practice's performance
•Enhance patient engagement and satisfaction
•Give providers time and the ability to focus on their true calling, patient care
•Reduce the overall administrative burden on providers, increasing their ability to positively impact patients and ultimately provider job meaning and satisfaction
•No cost software with no commitment
•Web-based solution requires no expensive hardware
•Peace of mind with HIPAA compliant software
•Schedule patients immediately with no implementation needed

KEY FEATURES

•Auto-Post Electronic remittance advice (ERA)
•Track revenue and accounts receivable
•Customizable alert system
•Supports multiple practitioners in a single office and practices with multiple offices
•Patient database with demographics, insurance, and appointments
•Free set-up, support, and training Superbills customized to practice needs
•Web based solution, access your data from anywhere at any time
•Efficient coding and claim submission
•Seamless integration with other Office Ally Solutions that help with patient intake, reminders, and e-prescribing.


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