These are the two most frustrating things I have come across in being directly involved with the product the past year and a half.

I was impressed with everyone on the team. The sales team was very responsive.

Not only is this a great tool to track who is coming into our office and when, but it's great to inform other staff members when they have an interview or visitor.

Very positive experience so far. Customer Service team is very attentive and helpful to all concerns.

The customization of the software is also a great feature for companies to be able to utilize.

The experience has been very positive from ease of use to reliability.

Ease of use and functionality. Ability to integrate to almost any other service.

The features, particularly the experience editor to manage the front end, are very robust and easy to use for both beginners and advanced users.

Integration to Salesforce and various platforms/apps. Current Subscribers can enjoy new features as developers roll out.

Only downside to Traction currently the user interface is it is only available on Ipad.

The Experience Editor becomes laggy and difficult to use with long, branching experiences.

Need to be able to notify Supervisor or host when an individual fails a health screen question rather than individual self reporting.

Our visitor activity is now tracked accurately and all visitors are made aware of our Mutual Agreement and Safety Guidelines prior to walking our site. The team at Traction Guest have been amazing.

Easy to use and customize. It has a lot of good integrations with apps like Slack.

The guest experience is excellent and our security guards are easily able to use the web interface. The traction guest support team provides timely and detailed help.

Great experience and absolutely worth the cost.

I like that we were able to implement this without having to hire an it professional. The people on the support team continually make this a great product.

The product is easy to use and the customer service is great.

I'm unsure if the printing machine is related to traction, or something our company implemented ourselves, but there has been multiple errors regarding this.

The support is great, they are always very helpful.

Wonderful Customer Service and Troubleshooting.

Great product, great customer service, and great value for your money.

The personal care that he took to ensure a smooth roll out for us was a great comfort. Thank you for the many emails, phone calls, demonstrations, and the considerations to our facility.

Traction Guest is an easy to use solution for our guest management globally. It has some really great features and a simple to use interface.

I don't believe there is anything that I dislike about the software.

It is probably the best visitors management system that I have come across and the implementation team and support staff are polite, professional and awesome to work with.

Our receptionist retired and Traction Guest is our answer because of the amount of features offered for the price. Integration with ITAR and Outlook was easy.

Having two different workflow/experience builders makes it a little difficult to keep track of which-is-what.

Their customer service is probably one of the best I have ever experience with any software company. Their product is pretty well documented which is very helpful.

Lack of mobile application for management (website on mobile devices does not work very well). Inability to invite through gmail (so far).

Ease of configurability in workflow of questions. Integration with our Active Directory and SSO login.

Traction guest has a straightforward, user-friendly interface, and has quite a lot of customizability. The team is very supportive and works with us to integrate with the needs of our business.

Winteam is a good scheduling tool to ensure that your employees are in compliance with the requirements of a site.

We like the ease of use and functionality of Winteam. It helps us to reduce costs such as overtime and to manage our workforce efficiently.

Completing the billing and also the ability to email invoices automatically on creation is awesome. You just have to make very sure you do things exactly or it is a mess.

Most questions can be answered with online help. So easy to use that help is rarely needed.

I really enjoy using the WinTeam system and the integration and efficiency we get from it. Customer support and account management is fantastic as well.

It can be limited on individual personal preferences.

Very good at solving quick issues, not always great with more complicated questions/issues.

It has saved us a great deal in time and especially money as we now do all our payroll in house. Our support team is very helpful and responsive.

The best thing about WinTeam is that it was designed with facility services companies like ours in mind.

It's relatively easy to use, lots of integrations with various applications. The software works well and functions cleanly.

My #1 pro for Winteam is the outstanding customer service our company receives. No matter what the problem, if I've ever had an issue, it has been solved or addressed the same day.

Global bill rate update is non existent unlike the pay rate update.

I love their customer service - they have an excellent response team to help with any problems that arises.

It is the best BSC software package out there. To have all of the software needs under one roof and not have several systems to accomplish the task is quite helpful.

My overall experience with WinTeam has been pretty positive.

Using Win Team for accounting and job costing.

Lack of customer centric portal. Customer should have a level of access to view certain items such as schedules.

Win Team is the best accounting software that I have ever used.

When new modules or features come out there is no training.

I like that the payroll is managed all within the same system and ties directly into the jobs. Also customer service is always available and willing to help.

Challenging to implement and learn. Once an invoice is posted, difficult to make a change to the invoice.

It is user friendly and easy to move around in. Entering data is very simple.

Winteam is very easy to use and new employees can learn it quickly.

Losing the printers connection way too often. The inventory for the distribution side of our business does not track and update as with other systems.

US Dollar

In the contemporary business landscape, every interaction possesses the potential to impact success significantly.

Visitor management transcends basic guest registration; at Sign In Solutions, we introduce "Visitor Management 2.0." This innovative approach invigorates the system, enhancing organizational efficiency, security, and user experience.

The importance of VM 2.0 lies in the following aspects:

Risk Mitigation: In a world of escalating threats and stringent regulations, identifying individuals interacting with your organization and ensuring their compliance with standards is critical.

Efficiency Maximization: Streamlining visitor management reduces time constraints and operational burdens, allowing resources to be allocated towards more strategic endeavors.

Enhanced Experiences: Demonstrating consideration for visitors' time and providing a seamless, engaging visit elevates their perception of your organization, transforming each interaction into an opportunity to impress and cultivate relationships.

LongDescription

Real Time Analytics

Safety Incident Management

User Management

Mobile Alerts

Email Alerts

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

SMS Messaging

Watch List

Digital Signature

Active Directory Integration

Electronic Signature

Single Sign On

Reservations Management

Registration Management

Pre-Registration

Customizable Fields

Data Import/Export

Offline Access

Label Printing

Multi-Location

Self Service Portal

Contact Management

Self Check-In/Check-Out

Audit Trail

Badge Management

User Profiles

Mobile Access

Compliance Management

ID Scanning

Real-Time Data

Historical Reporting

Preventive Maintenance

Real-Time Notifications

Email Reminders

Workflow Management

Real-Time Updates

Email Management

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Visitor Tracking

Event Management

Visitor Management

Multi-Language

Audit Management

Alerts/Escalation

Real-Time Reporting

Customizable Branding

Commercial Properties

Monitoring

Customizable Forms

Visitor Registration

Third-Party Integrations

Document Management

Choose a plan and pay per device. Volume discounts apply. 

* Unlimited visitors and hosts
* Unlimited sign-in flows
* Unlimited notifications (email, SMS, Slack)
* Photo/ID capture
* Customizable branding
* Legal document signing
* Badge printing
* Unrestricted customer success

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

11-50

51-200

201-500

501-1000

1000+

Sign In Solutions

In Person

Live Online

Webinars

Documentation

Videos

WinTeam is a cloud-based enterprise resource planning (ERP) solution, which helps janitorial and security service contractors manage the productivity of employees and handle financial operations. Features offered are attendance tracking, budgeting, bank reconciliation, real-time updates, benefits planning, and reporting.

Accounting and financial management
Comprehensive financial data from accounts receivable/ accounts payable, general ledger, fixed assets and job costing gives you a full picture of your profitability down to the job level. Since financials are integrated with timekeeping, payroll and other operations data, processes are seamless, driving efficiencies across your organization. Optimize your payment collections with our integrated, secure online payment and credit card processing tool, WorkWave Payments, for reduced PCI risk and strengthened cash flow.

WinTeam’s job costing capabilities set it apart from other solutions on the market. Using detailed analytics from shared data within the system, WinTeam provides clients with the ability to understand profitability by job site. WinTeam enables you to allocate labor costs, payroll taxes, workers compensation, general liability insurance, umbrella insurance, supplies, materials, fuel, vehicles and more by job. This helps our clients understand which contracts are profitable for them – and which one’s aren’t. 

Operations Management
Scheduling keeps your operations running at maximum efficiency. These modules do the heavy lifting involved in the operations management of service contracting companies. Work and personnel scheduling includes flexible tools and real-time information to manage your distributed workforce and contractual obligations proactively. And, with flexible self-scheduling features, your field-based workers can pick up work opportunities without bogging down your supervisors with additional scheduling tasks.

Quality Assurance
There are great quality assurance solutions out there, but none of them are a standard part of a holistic financial, operations and workforce management system — except ours. Our Quality Assurance solution enables you to do four things: create flexible question-and-answer templates, collect responses, act on deficiencies and share results. With weband mobile-based components for your distributed workforce and your customers, your inspections and evaluations are simple to deploy and follow up on, making exceptional customer service a no-brainer.

HR and Payroll
One system of record for all employee information. Endto-end insurance benefits management and enrollment capabilities. Industry-leading Affordable Care Act compliance tools. WinTeam’s Human Resources and Payroll solutions can take the headache out of tracking employee information, administering benefits and paying your people right the first time. One system for employee, timekeeping and payroll data means that your payroll processing time could be cut in half. You get continuously updated tax information to comply with state and federal tax requirements. Plus, you’ll save thousands of dollars in staff time and material costs by eliminating paper and postage all together when you use our web and mobile solutions, too.

Key features: 
Work scheduling
Time and attendance
Personnel scheduling
Reporting and analytics
Payroll preparation
Payroll processing
Job costing and labor budgeting
Employee self service
Mobile app
Communication visibility
Human resources
Inventory, equipment and uniform management
Employee information
Bidding and estimates
Quality assurance and inspections
Integrated payments
Customer self service
Invoice and billing preparation
Accounting and finance
Customer and job information

WinTeam supports API integrations with multiple third-party applications such as ADP, Avalara, FileBound and more through an API infrastructure. 

WinTeam comes with mobile applications for iOS and Android. Pricing is available on request and support is provided via phone, 

Sign In Solutions vs WinTeam

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