Accelo Software


 

Accelo is a web-based Service Operations Automation (ServOps) solution that allows users to manage all client-related activities. This system is suitable for organization of all sizes. It offers customer relationship management (CRM) and project management capabilities within a suite.

This solution is best suited to users in the creative industry, information technology, business consulting, engineering, law and public relations.

Accelo’s CRM module allows users to send automated emails, maintain client records, sync client emails and appointments with their team members and create schedules for team members. The project management module provides project planning, project tracking, team tracking, task management and invoicing features.  

Some of the other features that Accelo offers are services, retainers, timesheet reporting, email tracking, sales tracking and client portal.

The software offers integration with platforms such as Office 365, Quickbooks, Salesforce, Twitter, Campaign Monitor, Google for Work and Mailchimp.

 

Accelo - Project dashboard
 
  • Accelo - Project dashboard
    Project dashboard
  • Accelo - Company dashboard
    Company dashboard
  • Accelo - Activity stream
    Activity stream
  • Accelo - Inbox
    Inbox
  • Accelo - Project overview
    Project overview
  • Accelo - Sales
    Sales
Supported Operating System(s):
Web browser (OS agnostic)

3 Reviews of Accelo

 

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Software Advice Reviews (2)
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Showing 1-2 of 2

Colin from Mark Systems
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Great PSA, great value

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We've been using Accelo for maybe 6 months. We're not fully implemented, but are coming from WORK[etc] and its a big step up. VERY easy to get going on, and lots of room to grow in to the product. We will probably be implementing forever as they seem to always be adding new features, but that is a good thing in our eyes.

Pros

I love the feature set and integrations. Being able to work with JIRA on our product side directly, as well as Zapier for more creative integration, is absolutely huge.

Cons

The biggest downside to this, or any product like it, is that you don't know what you don't know until its too late. Learning enterprise size products like this is tough, and you have to work many hours to figure everything out and get it fine tuned, but that is with any product.

 
 

Ruth from Joomla
Specialty: Web Design / Development

November 2013

November 2013

Awesome software, responsive team, helpful support - recommended!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I've been using Affinity Live since the early days, and they have never failed to listen to their customers, improve their product, and keep up with the times. Introducing new integrations and exciting features, alongside making the core functionality more slick, shows that they care about their customer base and they want to make a difference.

Likes Least

It's a little pricey, but you get what you pay for. The project management was a bit too clunky for us, and we needed to have something more software/development oriented so we use JIRA, which now integrates!

Recommendations

Have a go with the trial, and check out all the features. Compare it against having separate systems doing each part and you'll quickly see the cost benefit. The best thing for us was that we can have collaborators for free and only pay for our staff who 'do the work.'

 
 
 
Showing 1-1 of 1

Mark from Bayly Group Pty Ltd
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2016

May 2016

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support
Support
Source: GetApp