Aha!

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FrontRunners 2020

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About Aha!

Aha! Roadmaps is the complete product management suite to set strategy, capture ideas, score features, and share visual plans. It includes Aha! Ideas Essentials for crowdsourcing feedback. More than 5,000 companies and 400,000 users trust our cloud-based software to build lovable products and be happy doing it. Strategy first You need to know where you are going in order to get there. Put goals and initiatives first to link a “red thread of strategy” through your roadmap to the actual work. Define the work Detail exactly what needs to be completed all in one place. Drag cards into priority order and quickly drill in to add more information and update status. Plan for success Visualize the timing and progress of critical initiatives, launches, and projects. Track del...

Aha! Pricing

Premium: $59.00 per user per month Enterprise: $99.00 per user per month Enterprise+ : $149.00 per u

Starting price: 

$59.00 per month

Free trial: 

Available

Free version: 

Not Available

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Aha! User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 386 reviews

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Geoff

Privapp

Verified reviewer

Company size: 2-10 employees

Industry: Computer Software

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

4

Customer support

5

Functionality

5

Reviewed January 2020

A Great Tool to Drive Product Management with Coherent and Focused Product Strategy

We use Aha! to manage and optimize our product management for development of Enterprise software.

Pros

I first used Aha! four or five years ago - and it was good then, but has come a long way. I really like how Aha! brings together the why of product strategy with the how of product management. It enables our team to collaborate, stay informed, share, and stay on track in these areas in ways that are very difficult to do with JIRA alone, or some combination of product specifications and JIRA. It's intuitive and the support is very responsive, knowledgeable and friendly. There is a lot of customization possible, although I have not dipped into that much yet. But it is clear that as the size and scope of our development organization and product line grow that Aha! has everything needed to manage, prioritize & focus our efforts. Integration with Atlassian JIRA is also strong and a good option. We looked at only using Aha! - including for managing our development tickets & sprints - but that is not a fit at this point. Keeping the clutter & detail of all the workstream & ticket management for development separate is a better solution. I definitely recommend Aha as best in class for product management.

Cons

The one major improvement that I see is the need for some type of Knowledge Base / Documentation tool set similar to Confluence. Write now, I find that I have to keep meeting notes in separate documents, as these will tend to cover multiple tickets, and have other work to assign tasks and so on. With Confluence + JIRA, you can both document meetings and develop specifications in one place, and then link this to all of the tickets that are related.

Alternatives Considered

Wrike, Jira, Confluence and Todoist

Reasons for choosing Aha!

Better combination of features and focus on specific needs of software product management.

Alicia

Axos Bank

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Financial Services

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

2

Customer support

5

Functionality

5

Reviewed May 2021

Using Aha! for Project Management

Overall I am very satisfied with the product and customer service.

Pros

I like the flexibility to create and modify schedules and reports. I can create tasks for team members and Aha! sends them reminders (upcoming and past due). I manage business operations projects and this feature has been very helpful and has eliminated my having to chase down most tasks. I like the feature to create various reports with multiple slices of data/views for different purposes by just adding or removing filters vs. building something from scratch. Customer support is top notch. Someone always gets back to me within a couple of hours if not sooner whenever I reach out with questions or requesting help.

Cons

This software is complex, IMO not very intuitive and has a steep learning curve. There are tutorials that are very helpful and walk you through most everything you can think of, but it takes time to watch them and/or read. Once you get past the initial phase of learning the software and features you need, you will love it.

Reasons for choosing Aha!

This was an enterprise tool previously selected by my company. I would have preferred a PPM tool, but at the moment we don't need such a robust tool for project/portfolio management, so Aha! just fits the bill, and now that I've learned it serves me beautifully. Plus we are also using it for product management and integrating it with Jira.

Raf

Truckstop.com

Verified reviewer

Company size: 501-1,000 employees

Industry: Transportation/Trucking/Railroad

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

2

Customer support

1

Functionality

2

Reviewed August 2019

Don't recommend. Read review for details..

Would never recommend.

Pros

Cool logo. Good space to house personas and competitor analysis.

Cons

In the initial onboarding process I would contact customer support for clarity, seeing as how I've never used such a software. I had one phone call, fairly short. I was later tasked with sole responsibility for the software - evangelizing and coaching others on how to use it. When I reached out to support for more clarity, the reps did EVERY possible not to get on a call with me. They would email me back every other day - directing me to instructional videos - refusing to get on the phone. I needed to integrate with Jira, "Please HELP!!??"- guess what? "We have some videos that can help you. Awful support. As well, not very user friendly, not customizable, and just down right inferior cosmetically.

Matt

Daugherty Business Solutions

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Information Technology and Services

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed June 2021

Excellent product management system with excellent customer support

It has been a pleasure to work in Aha! and see all that it has to offer. The response time and the quality of responses/follow up has been second to none.

Pros

I like how easy this product is to use and all the features it has to offer. It's easy to setup and configure to meet most of the needs of my team. We are operating within the Scrum Framework and this tool is being used by all Scrum teams in the Agile Release Train (ART). We have been pleased with the analytics functionality to report out how we're doing as an ART.

Cons

There isn't functionality specific to Scrum teams. It would be great to have a 'Sprint report' auto generated so that we can easily see what was done, what was not done during a Sprint, burndown report and other key metrics reported for our Sprint Reviews. Right now, we piece all of this together.

Reasons for choosing Aha!

Have close connection/alignment of dev work to the product strategy.

Kim

OPB

Verified reviewer

Company size: 201-500 employees

Industry: Media Production

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed February 2021

Fantastic Support & Quick Start Up

The exceptional Support Team has made all the difference in how we've been able to effectively use Aha! to manage projects. They REALLY do respond in a couple hours, the chat function is fantastic for quick questions, and it's very easy to schedule time to talk through more complex topics. The quality of the knowledge base, video tutorials and regularly offered trainings are the best I've experienced. Behind all that is a knowledgeable, friendly and extremely helpful team of Support folks.

Pros

Aha! provides a comprehensive set of tools to allow our teams to track work from an initial thought through to completion. Using Aha! we managed an extremely complex software implementation with multiple integrations and were able to track the work at varying levels of detail while always knowing status. Aha!'s My Work dashboard, assignment and commenting capabilities ensured our team members, with minimal effort, could readily identify their work, call out and address roadblocks and communicate progress. Team members who are more interested in doing the work than saying what work they did are converts to the value of Aha!, praising searchability, ease of use and a central repository for all the critical information.

Cons

Determining the workspace structure proved challenging for us and we are still trying to decide what's the right configuration. Still, there's really no wrong way to set it up and the flexibility and adaptability of the product will allow us to evolve our structure to meet our evolving organization's needs.

Alternatives Considered

Wrike, Jira and Confluence

Reasons for choosing Aha!

Usability and intuitive UI, tagging and commenting, and project management without a big lift for team members who just want to get work done.

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