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Basecamp software

5,759 reviews(4.0/5)
5,759 reviews(4.0/5)

Basecamp is a real-time communication tool that helps teams stay on the same page; it’s less for traditional project management tasks (e.g., resource planning and long-term scheduling). With to-do-lists, calendaring, due dates and file-sharing, Basecamp provides a way for teams to keep track of priorities and actionable items.

Since 2004, Basecamp has focused on developing a simple interface in which users can create projects, document progress and manage tasks. It is a web-based software, allowing users to sign in anywhere, any time, either through a web browser or through apps compatible with a large number of mobile devices.

Not specific to a single industry, Basecamp can be deployed by any organization that needs to manage a group, including nonprofits, startups and client service firms—and it can even be used by freelancers. Subscriptions are scalable, with tiers for varying amounts of storage and numbers of users.

Supported Operating System(s):
Web browser (OS agnostic)

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5759 Reviews of Basecamp

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  • Verified Reviewer

    Number of employees: 51-200 employees

    August 2018

    Great Project Management Tool

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    This is a great project management tool--we used it specifically for a few software implementations and internal merging of companies in our back office tool. I would recommend this to companies that are looking for a better way to organize their projects outside of e-mail & Word/Excel.

    Pros

    It was quick & easy to set up, create goals/objectives, and share these list/dashboards with my colleagues.

    Cons

    It sometimes felt that the software was lacking/missing pieces of functionality, which made it cumbersome to use.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    August 2018

    Good Product, Kind of Tricky To Navigate

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    Overall, I think Basecamp was helpful for keeping project files and messaging around those files in one place. That was great for projects with lots of people involved who didn't work in the same office. My biggest suggestion would be to make older files a little easier to navigate. I couldn't always remember the file names to search them, so if there were a way to sort things out into groups or something, that might have been nice.

    Pros

    It was nice to have everything in one place so everyone could be on the same page about projects.

    Cons

    It was a little hard to navigate. Looking through all the files could feel a little overwhelming sometimes, especially if looking for older files. If there was a way to organize into groups or something, that might have improved that experience.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 1,001-5,000 employees

    August 2018

    Average Project Management Software

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    The software was useful for keeping on top of data and deadlines while ensuring that all employees were aware.

    Cons

    It felt like the calendar functions and the scheduling tools were a bit clunky.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Janine from VA Celebrity Virtual Services

    Number of employees: 2-10 employees

    August 2018

    There was no life before Basecamp

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Amazing!

    Pros

    I love everything about this project management tool. I really cannot fault it. I promote it daily because it's a great tool to organize a business or large project.

    Customer service is great. Everything works. No downtime.

    Cons

    Nothing really. Everything works as it should and if you want a feature you just email them and they will look into adding it.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Maria G from Globovisión

    Number of employees: 201-500 employees

    August 2018

    Basecamp, an incredible option to carry out and manage projects.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Its cost is quite accessible and we have obtained benefits from the first day. In general, we have done very well implementing this software, now we are much more efficient and productive!

    Pros

    Basecamp has simplified and considerably improved my working life. What I like most about this software is that it offers automatic reminders, group or individual agendas, document management and activities, among others. In addition, it allows several users to work simultaneously in the same project, it is incredible.

    Cons

    The only thing I do not like about basecamp is that compared to other software, its features and functionalities are quite simple.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Tyler from Hyperwear Inc.

    Number of employees: 11-50 employees

    August 2018

    Nice Dashboard for Simple Organization

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    The "To-Do" list is great. You can make simple lists, set due dates, and check off the boxes when the job is done.

    Cons

    The basecamp navigating can be a bit confusing with how the folders are created. Wish there were less tabs to get through folders.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    August 2018

    A practic team organizator!

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    About this software, i like so practical results this program. With Basecamp I can make my organization requirements and achieve most productive teamwork with my partners.

    Cons

    I don't like it could be so slow in computers with Windows 10. If the designers may fix them could be great so this improve the team's efficiency.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Angie from aliantec

    Number of employees: 11-50 employees

    August 2018

    Basecamp the best way to increase labor productivity

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Well, my experience has been good, but I still have to learn a little more, but I know that it meets my expectations and with time I will be able to prove it more

    Pros

    Basecamp is a simple software but easy to use and very useful, it is accessible to comparison of other software of its category which is quite good.

    One of the things I like most about BaseCamp is that it allows me to organize myself in the best way possible, it allows me to create a calendar with a diversity of tasks and set the time, it is also quite interesting to be able to establish the tasks that some people do by establishing a date determined delivery, this generates enough order.

    I quite like that it is a software that can be accessed from anywhere, it is just a matter of having it on a phone (android, iphone) or tablet.

    This software allows to have an improvement within the organizations, avoiding errors because you can have a good planning and this is fundamental for the success

    Cons


    I would say that the negative of BaseCamp from my point of view is that in order to access the software it is necessary to have Internet access, which is a bit negative if it is something urgent and you do not have internet to advance or present a certain report

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 1 employee

    August 2018

    Useful

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easy to access, good graphics and easy running.

    Pros

    This Software provides most basic things about what we need actually.

    Cons

    While using this software, we feels fair things, this software isn't let us feel insecure.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    August 2018

    The recommendation of Basecamp

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    The most attractive feature of the software is the ease that allows you to have when doing group work, sharing files without losing a lot of time is a wonderful plus.

    Cons

    The issue of time reports could be improved, because these are very basic

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 2-10 employees

    August 2018

    my particular opinion

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    provides teams with an online center for basic collaboration.

    Pros



    fair price and is compatible with applications

    Cons


    the reports are vague and the messaging shared

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Michelle from Michelle Mercer Marketing

    Specialty: Non-Profit

    Number of employees: 2-10 employees

    August 2018

    Great software for online collaboration and messaging

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    There are fun features that fit the theme of the software, like the "Campfire" chat, and the "Boost" feature to like comments with emojis.

    Pros

    We use this software for our non-profit board, which has members statewide, to communicate and collaborate on multiple projects simultaneously. I used to receive way to many emails about the non-profit organization that were difficult to keep up with during my day job. Basecamp has different settings to allow for as many or as few alerts as you need. I love being able to get a daily digest so I can quickly scan topics to stay up to date and respond as necessary. We utilize separate "teams" and "projects" to keep things organized and messaging targeted to the right people. Basecamp is very user friendly and easy to use.

    Cons

    I can not think of anything I do not like about Basecamp. We are not taking full advantage of all the functionality, but it more than suits our organization's needs.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • arnold from Self employed

    Number of employees: 2-10 employees

    August 2018

    one of my best softwares

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    My organization is into event planning and management and its labour intensive because it requires more staff to keep records of the planning and details required to make it a success . Basecamp made the whole process a piece of cake as we were always on time with basecamp.

    Pros

    It actually motivates participants to be time conscious because everyone could see who is late

    Cons

    the emails are way too much, though they could be adjusted, but the incesant email notification is a No.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 2-10 employees

    August 2018

    Best Team Communication Software I Ever Seen

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Base camp is help to increase my business quality.i use this for my team member communication.And some of files,images transfer using this software.And also solving problems using group chats.so that this is the best team communication software i ever seen.

    Pros

    This is the best communication software for me.And Most of friends using this software.i use this for team communication.i like Message Boards to most.Because we can use my own post types,can online chats and attach files to my messages.These are some of features in message board.So that i like to it.

    Cons

    I like all features in this software.i can't give disadvantages.But some of times file upload speed are slow.i don't know this is my internet connection problem.i can define this as my disadvantage.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    August 2018

    Basecamp Works Well

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It works!

    Pros

    It's interactive, and you can loop in team members fairly easily.

    Cons

    Another platform to manage the workflow... it didn't change the outcomes of the project.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    August 2018

    Basecamp Is Simple - And That's Great

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    I've used Basecamp in a variety of contexts, currently for freelance work and blog projects. It's useful and straightforward, and the integration with email makes it easy to communicate with a team scattered across several cities. It leaves a little to be desired, but works great for what it is!

    Pros

    Everything is easy to find, and laid out in a mostly linear way. It's basically a big collaborative message board with subcategories. It works very well for discussing projects and communicating about the various stages of work being done.

    Cons

    There could more functionality for assigning tasks, measuring progress, building to do lists, and the like. It's a great platform, but it's pretty basic.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 2-10 employees

    August 2018

    Great Team Platform

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    This helps better than the last software we were using.

    Pros

    This is a great system for keeping everyone together on the same page so details don't get lost.

    Cons

    We were having problems with the android app, but support was helpful.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 2-10 employees

    August 2018

    Great for collaboration

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    Easy to use
    Relatively cheap
    Supports a wide variety of integrations with other apps and services.

    Cons

    It's more expensive than Trello
    Not as intuitive as trello

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 2-10 employees

    August 2018

    An amazing way to manage projects.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It's helped us get and stay organized, and be more thorough with our projects.

    Pros

    It helped organize our small team, and made it easier to communicate about projects. The ability to assign roles to tasks and get notifications when they're complete is great, and the fact that everyone can see which tasks are late makes it a great motivational tool.

    Cons

    Email notifications. For. Everything. You can turn them off, but I wanted to get reports on things that had been completed/not completed, and you HAVE to get email notifications for that.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Shaun from Lowe's

    Number of employees: 10,000+ employees

    August 2018

    User friendly and easy to navigate

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It's been good. The team loves the drag and drop features and notifications. Some additional features and upgrades to the UI could take this from good to exceptional.

    Pros

    Having the ability to see team activity has been extremely valuable for my team. You view who and when contributions, files, etc have been added to folders. Drag and drop functionality works really well.

    Cons

    Revision history seems to be hidden for files. The user interface can use some upgrades. Competitors like Slack and Batterii have really elegant looking UI's. The Basecamp UI looks and feels really juvenile. This is an app for professionals and should reflect that level of collaborative professionalism. File sharing options like those offered in dropbox and Google drive should exist here.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
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