Basecamp is a real-time communication tool that helps teams stay on the same page; it’s less for traditional project management tasks (e.g., resource planning and long-term scheduling). With to-do-lists, calendaring, due dates and file-sharing, Basecamp provides a way for teams to keep track of priorities and actionable items.

Since 2004, Basecamp has focused on developing a simple interface in which users can create projects, document progress and manage tasks. It is a web-based software, allowing users to sign in anywhere, any time, either through a web browser or through apps compatible with a large number of mobile devices.

Not specific to a single industry, Basecamp can be deployed by any organization that needs to manage a group, including nonprofits, startups and client service firms—and it can even be used by freelancers. Subscriptions are scalable, with tiers for varying amounts of storage and numbers of users.



7,767 Reviews of Basecamp

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 7,767 reviews

December 2018

Julie from Citi

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

3 of 5

December 2018

Manage any type of project efficiently with Basecamp

I have used basecamp on several occasions to create and develop projects with my team. This software allows me to organize the activities to be carried out in a much simpler and more efficient way, it is very flexible and versatile. However, there are currently software to manage and manage projects that are much more efficient and functional than Basecamp.

Pros

Basecamp is a software that allows you to manage projects online easily and quickly. One of its best features is the simplicity of its interface, it has a control panel that allows you to organize activities according to the calendar and the estimated delivery date. Another advantage is that it allows you to share files so that other members of the team can view and access them, as well as create task lists and assign them to different team members. It also has a chat that allows you to communicate in real time with other users.

Cons

One of the main disadvantages of this software is that it does not have some basic and necessary tools to manage projects. In addition, it does not allow to establish hierarchies among the members of the project and its cost is quite high.

December 2018

James from Our Daily Bread Ministries

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

December 2018

Collaboration with ease

It was a great way to keep momentum after meeting in person at our global workshop, and allowed the continuation of collaboration after we returned to our own countries

Pros

This was a great way to keep our worldwide, distributed team on the same page with projects, updates, documents, etc. It saved an insane amount of email!

Cons

Basecamp 2, which we were licensed for was helpful, but interface was not as intuitive as I would have liked. I'm sure it's been improved in more recent versions

December 2018

Jelisa from digital marketing

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

The perfect platform for client collaboration

Pros

I love the fact that Basecamp lets you add your clients to your projects.

Cons

It can be slightly difficult to navigate and keep track of where things are when you have multiple different projects going at once.

December 2018

Julian from Compac Industries, Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

5 of 5

December 2018

The Best Platform for Project Organization and Collaboration

Pros

The user interface is very attractive and easy to navigate. It is easy to find files vs to do lists vs conversations. Basecamp provided the best long distance collaboration I've experienced on any project. The mobile app is also very easy to use and well designed.

Cons

I didn't find much that I don't like. The one thing may be that different kinds of conversations are seperated into various pages and such. For example casual conversaion is on a different page than conversations relating to individual projects and things.

December 2018

Ethan from BlitzMetrics

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

Basecamp Review

Great! So convenient.

Pros

It syncs to your email so you're updated on all projects and can respond in email. That way all my notifications are in one place that I use consistently. I like that you can choose who received notifications on a project.

Cons

Folders are a little strange. We use messages for projects under a scope of one project. It would be nice to have the title of a thread visible at all times since I have to scroll all the way up to the top to see what thread I'm actually in.

December 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

December 2018

Great software to project manage your team and client projects.

This is a great software to use for managing your own people and your clients.

Pros

The ease of use. Basecamp keeps it simpler yet effective.

Cons

Would be better if you could integrate it with more softwares.

December 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

4 of 5

December 2018

Easy to learn and and well-laid out

Basecamp has been great in helping me stay up-to-date on all the latest messages, events, and documents in my group.

Pros

I use Basecamp for a volunteer organization and it has been incredibly convenient to check in with the latest updates, documents, and members being added. The page itself looks great and everything we use is clearly laid out right on top, making it easy to find what I want in few clicks.

The timeline feature is useful when I haven't checked the page in a while and would like to know what has happened since my last visit. As a volunteer member, I feel more connected when seeing everyone else's names pop up and seeing what they've been working on.

Cons

I turned off most notifications when I joined, but it automatically sends you many notifications which may be much for some.

December 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Basecamp makes your large project with multiple people easy to manage

I deal with several third parties & this makes it easy for them & us to see all that is going on with a big project without a ton of emails.

Pros

Everyone can see everything so there are no emailing back & forth to catch everyone up. It also helps stay on top of your tasks and makes it easy to share files without emailing.

Cons

I do not find any cons really. We really love using it.

December 2018

Don from Humphry Property Management

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

5 of 5

December 2018

The Go To!

simple easy and quick I wish I would have found this sooner!

Pros

Wonderful presentation with simple easy to use set up and use connecting to the office was never so easy, the software wont even let me forget work I need to complete

Cons

Nothing so far, It just keeps getting better!

December 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

3 of 5

December 2018

Basecamp reveiw

Use of Basecamp as a solution for project management. Fast support, easy features and kind to users.

Pros

There is a low learning curve, which makes it easier to instruct and use. User interface is very intuitive, and price very reasonable.

Cons

Two least favorite points is the limited feature set and the fat that there are no integrations available and it is non customizable.

December 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

3 of 5

December 2018

Decent

Pros

Good for bringing teams together for projects

Cons

Has an outdated look to it which can make it unappealing to use

December 2018

Elena from TSC

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Functionality

3 of 5

December 2018

Alright

Pros

Helps organize deadlines between various departments

Cons

Appears outdated and can sometimes be confusing to people who aren’t incredibly tech savy

December 2018

Roxanne from Younique Products

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Great for Teams

Pros

I like that I can plan and send everything at once to my team! We schedule weekly meetings, send pics, and can do it together

Cons

I don’t have any complaints using this software

December 2018

Robert from Bozeman Health

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

Helpful Project Management Software

Pros

Helps my team stay organized on projects

Cons

No cons that I have seen with this software

December 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2018

Basecamp

Pros

This is a great software for organizing and planning, regardless of where I am. It is very appealing to the eye and can help with designing multiple projects at once.

Cons

There are a few difficult navigation tools. They also send too many emails.

December 2018

Chelsea from Relic Agency

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

5 of 5

December 2018

Functional project management tool

Pros

Being able to organize files under the projects has been a great feature for us, and it saves a lot of time when the alternative is trying to hunt down files in another program. I think the timeline feature has gotten the most use, though, as it's so simple and useful to see what's going on at a glance.

Cons

The UI needs some tuning, as it's easy to get lost in it. I often find myself backing out of the program completely just to navigate where I need to go

December 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Functionality

4 of 5

December 2018

Sure helps

Pros

Makes keeping organized easy and keep projects on track.

Cons

At this time I don't have any issues that I would report bad about.

December 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

4 of 5

December 2018

Very helpful tool

Pros

Members of our team all know what is expected of them at all times. We have saved time on useless meetings

Cons

Don't like that tasks cannot be allocated to more then one person at a time

December 2018

Michelle from Ace Lingual Executives

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Newbie friendly

Pros

I first came to know Basecamp through a web agency that was doing my marketing and web page. I was unfamiliar with it, but it was intuitive from the start. I never had an issue communicating with any of the team, and I loved being kept up to date as the project progressed.

Cons

I can't think of any cons, it seems to be the software of choice with the consulants I have worked with. I never heard anyone say anything bad about the software.

December 2018

Kristin from Thrive Chiropractic

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Functionality

3 of 5

December 2018

Very useful if you take advantage of everything

Pros

Tracking of edits and ability to organize different projects.

Cons

Seemed difficult to get everyone on our team to use it efficiently. There was some clunkiness to integrating it into our everyday use.