Basecamp Software


 

Basecamp is a real-time communication tool that helps teams stay on the same page; it’s less for traditional project management tasks (e.g., resource planning and long-term scheduling). With to-do-lists, calendaring, due dates and file-sharing, Basecamp provides a way for teams to keep track of priorities and actionable items.

Since 2004, Basecamp has focused on developing a simple interface in which users can create projects, document progress and manage tasks. It is a web-based software, allowing users to sign in anywhere, any time, either through a web browser or through apps compatible with a large number of mobile devices.

Not specific to a single industry, Basecamp can be deployed by any organization that needs to manage a group, including nonprofits, startups and client service firms—and it can even be used by freelancers. Subscriptions are scalable, with tiers for varying amounts of storage and numbers of users.

 

Basecamp - Projects overview
 
  • Basecamp - Projects overview
    Projects overview
  • Basecamp - File sharing functionality
    File sharing functionality
  • Basecamp - To-do list for project
    To-do list for project
  • Basecamp - Apps for mobile devices
    Apps for mobile devices
  • Basecamp - Calendar view for projects and tasks
    Calendar view for projects and tasks
  • Basecamp - Assigned task
    Assigned task
Supported Operating System(s):
Web browser (OS agnostic)

2,266 Reviews of Basecamp

 

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Software Advice Reviews (94)
More Reviews (2,172)

Showing 1-20 of 94

Debbie from Tracey Builders
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Easy to Use Communication Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use, client or team options, posting is fast and mobil, good app, cloud based, syncs with many calendars

Cons

Can’t select personalized emails per topics, no scheduling capability, no folders feature for files, only can search key words

 
 

Aftab from Seven Software Development
Specialty: IT Services
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

Basecamp Really help in managing your backlog

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Using in mobile will feel you shouldn't use it on mobile.
I don't feel any other difficulty in using it.

Pros

Basecamp Really help you managing your backlog items.
It always remember you the task need attention for completion.
More flexibility related UI.

 
 

James from Puckerfish Vape LLC
Specialty: Retail
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Works well with a few flaws

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

tasks were easy to assign.
bright and colorful interface.
was very easy to set up initially.

Cons

Clunky interface and had some issues navigating between tasks that were set up when multiple tasks were assigned

 
 

Alexander from Real Estate
Specialty: Real Estate
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Great Team Organization Tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The software allows our team to stay organized with group tasks and individual ones as well. This keeps tasks in line and stops small or big items from slipping through the cracks or becoming forgotten.

Cons

It can be difficult to navigate once you start out, but after it tends to become very simple. Sometimes project limits do not allow for more unless purchased.

 
 

Andrew from Kazzy
Specialty: Software / Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Basecamp Does Exactly What An Outsourced Team Needs

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I recommend it for anyone who has a remote team all working together, but you are separate from the team. Ideal when the team uses Basecamp to communicate with you.

Pros

Easy to communicate with a single remote team and multiple players in multiple locations
Easy to use - this is key. It can just be used.

Cons

I can only use it for communication, but not actual actions. So it is good to keep information in one spot, see updates, but then the work needs to be done in another software.

 
 

Frank from Sutherland
Specialty: Other
Number of employees: 10,000+ employees Employees number: 10,000+ employees

September 2017

September 2017

Basecamp significantly improves your web application competency

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Great product and value for web application development

Pros

I have used the product since it was 37signals. Great product that enhances ones ability to develop web applications

Cons

Your developers will quickly grow dependent on the product which allows them to be more productive but hard to ever not continue with using the product

 
 

Mark from Marketing Integration
Specialty: Marketing
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

evaluating project mgmt software for agency/marketing dept utilization

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

rudimentary - and as with the Agile process, adds more steps without omitting software for improved efficiency

Pros

good integration of communication points
allows messaging and email to be documented associated with a topic

Cons

no graphs, no non-communication software integration, too many repetitive areas, no project planning cost analysis

 
 

Liam from FirstMed
Specialty: Healthcare
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

I always find myself a bit lost in Basecamp

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

I am sure it's really great software but honestly, I find it difficult to get around and to quickly find what I am looking for.

Pros

Its easy to assign tasks to people on the project and change dates around. Creating new projects can be done quickly and users added.

Cons

Whenever I am using basecamp I find it difficult to get to where I want to go. If you are running a bunch of projects there isn't a way (that I know of ) to list them in the order you want. Sure you can 'star' them but what about for parts of projects that you go to often...there is now way to jump there.

 
 

Deni from Delta Think Inc.
Specialty: Management Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Great product...with room for improvement

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Great interface, notifications are great, it really helps manage projects, no matter how big or small.

Cons

The main issue with the product is that if working with a complex project with a lot of moving parts, and if there are multiple tasks created, it can be difficult to find the task a user is looking to mark as completed. It isn't a completely intuitive and smooth interface. A combination of Dropbox capabilities with a Basecamp PM function would be awesome.

 
 

Sanjeev from damco solutions
Specialty: IT Services
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2017

August 2017

For project tracking

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This tool provide the functionality for restore the data which is suddenly deleted. As like mail server its store the deleted data into trash folder. we can track the daily activity.

Cons

Filter are not looks so good. I think look & feel need more effort . Other wise I can say it good to track the project.

 
 

Anna from Self employed
Specialty: Software / Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Basecamp is the best

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

I love using Basecamp to manage projects. I like how I can create detailed to do lists, as well as collaborate on high level documentation. It's easy and enjoyable to use.

Cons

It's hard to think of something I don't like. Basecamp doesn't have all the features of a more expensive PM tool but I think that is a benefit because you are not distracted by unnecessary functionality.

 
 

Adam from ADC Warehouse
Specialty: Transportation & Logistics
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Very easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Simple to get started.And easy to use. I had no issue with getting started and pretty much got what I expected.

Cons

Function leaves something to be desired. I believe there could be more to it and that,s all I have to say about that.

 
 

Lauren from ADTRAV
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

Basecamp User for 4 years!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Would like ability to prioritize to-do's in order of importance (1st, 2nd, 3rd,)

Pros

It's ease of use, aesthetic, and affordability. Very easy to train someone on this tool. easy sell to use at my company because price is right

Cons

inability to produce status reports for clients. can't create timelines and successor tasks easily.

 
 

James from Michiganbread.com
Specialty: Food & Beverage
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Basecamp software reciew

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

This app works well for us. More functionality would be welcomed.

Pros

Very easy for everyone to use and understand. Very quick learning process, intuitive. Communication is effective with this app. Everyone know what is going on.

Cons

Very limited. Cannot add photos to to do's. Limited task tracking. No dash board with status of tasks completed. No resource loading abilities.

 
 

Shamita from Jobvite
Specialty: Marketing
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

A project managers dream

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Basecamp is what keeps my team functioning. It's easy of use allows us to manage projects internally within the team, as well as with external vendors.

Cons

The search function is lacking. It can't search the content of a thread, comments, or sometimes even the name of the task.

 
 

Parvez from SGC Services Pvt Ltd
Specialty: IT Services
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2017

June 2017

Project Management tool for small businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Normally, I would have a bit of trouble getting used to new software but this is really easy to learn. It's great for a business any size, especially with the different plans available.

Cons

It could be better with analyzing data to make better, more informed choices but overall it does what it says and helps tremendously in the process.

 
 

Kate from Digitas Health
Specialty: Marketing
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Basecamp - Good features, hard to find documents

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

If you take the time to get know all the features and functionality that this platform has to offer it can be a great tool!

Pros

This tool has a ton of good team communication features - automatic reminders, scheduling team meetings, running reports for overdue deliverables, team chat boards, etc etc. It's a good team hub and has a little bit of everything!

Cons

I find it hard to navigate the documents/files section. There are big thumbnails for each doc with an icon indicating what type of document but it seems to just drop everything into one big folder that be get cumbersome to navigate.

 
 

John from Ocean Alexander Yachts
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Simply could not live without it!

Ease-of-use

Functionality

Product Quality

Customer Support

For what we pay for this robust system, it manages our entire service operation. I'm sure people worldwide are using BC in exciting ways the authors never conceived when they were rolling out the platform. However, it is a huge part of my management team and my daily life. I could not work this effectively without it. KUDOS!

Pros

Ease of use. Portability for my users. Multi-platform use. Tickler system prompts my users for input

Cons

Wish we could add more tailored functionality for my business. Time tracking. Reporting. Inventory control. Ability to write our own queries.

 
 

parveen from Infosys
Specialty: IT Dept
Number of employees: 10,000+ employees Employees number: 10,000+ employees

May 2017

May 2017

Nice design and functionality.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

sometimes got slow, but that is fine considering the rich features

Pros

The tool organizes every communication in such a manner that has simply made my life easier which is quick and better. my team's productivity has increased to good extent and overall team spirit is up and also the client is amazed to see the results. Nice tool.

Cons

sometimes got slow, but that is fine considering the rich features, but this was managed, not a great issue

 
 

Dev from Damco solutions
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Base camp

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I used base camp in my last project. It's nice feature like.
First of all, we can restore file which deleted accidentally . Because its have trash folder as well.
We can share our ideas with others which have the permissions of base camp access for particular projects. Its mean we can manage user permissions.
If you are working with multiple clients , you can create the projects for different clients. We can set the milestones also.
In base camp we can check the days activity. So great to see what you missed in day.
But as per my suggestions, very lack of analytical tool . So user can analysis the project details. Also genrate the ratio of task with different status.
Please provide the facility to change the logo of some buttons and more attractive themes.

Cons

I can say that if any chnge is required on base camp is tab which show on the screen . They are not well managed.
Also. Mail format is not good.

 
 
 
Showing 1-20 of 2,172

Jordan from University Of Texas

October 2017

October 2017

Great experience!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

really easy to use! there isn't much effort in getting done what you need to get done. accountability is key

Source: Capterra
 

Michael from Placement services usa, inc

October 2017

October 2017

Basecamp is a very useful tool for sharing the data ,information with all the employees in a company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We can share our necessary day to day information, data, photos, schedule etc. Also it is a very useful tool that can be used by all the employees of a companies. It is very easy to use.

Cons

The name icon of all the employees is shown by the initial of their first and last letter. So If two emloyees have same initial of first and last name it can be confusing.

Source: Capterra
 

Abby from Foresight Sports

October 2017

October 2017

Convenient and helpful site to set up tasks, reminders, due dates.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Checking off to-do's for all coworker's to see the tasks completed and note any issues or questions.

Cons

The attachment upload feature is tedious, the process could be simplified by simply dragging and dropping directly from download.

Source: Capterra
 


October 2017

October 2017

I like the software. It serves the purpose very well

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It serves the purpose very well and kinda provide the instructions for each step.
Very fast and can work on serveral platforms

Cons

It is less user friendly and can be more genralised in terms of technicality.
Rest all everything is fine

Source: Capterra
 

Matthew from The Salvation Army Kroc Center Hawaii

October 2017

October 2017

Can't remember life before basecamp...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

but I'm pretty sure it was horrible. I needed the organization and collaboration tools. My team was struggling to meet simple deadlines because of how many moving parts there were. Basecamp solved them!

Source: Capterra
 

Mark from Liberty Investment Properties

October 2017

October 2017

worked very well and was a great way for us to get everything organized.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I think the best thing about BaseCamp is the way it's structured. Once you have everything set up it's a great way to stay organized

Cons

I really cant think of much. However, I would say that there was a learning curve at the begining that took time.

Source: Capterra
 


October 2017

October 2017

Basecamp is easy to use and a great tool for keeping our office organized.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Overall product is easy to use both from desktop and mobile. We love using the ping function for quick chats and having a place to organize all of our files.

Cons

Inability to schedule recurring events on the calendar, too many functionalities we don't use including scheduling and messaging within each individual project and the calendar can be cumbersome to use at times.

Source: Capterra
 

Brian from Killer Burger

October 2017

October 2017

Simple. Solid. Efficient.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Project cohesion, team accountability.

Pros

Its really straight forward and doesn't get in your way. We just need a place where the to dos, the checklists and the documents can all flow together. Most project management tools overthink it. Basecamp just gives you a solid cross roads.

Cons

Teams vs. Projects. Its a little confusing what separates these two routes. We basically just do everything in projects in order to avoid the issue.

Source: Capterra
 


October 2017

October 2017

2 Years + utilizing for inter-department task management & tracking

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

This software has allowed me to view and review tasks whether they are assigned to me or someone else. Allows for easy follow through and seeing where a potential hangup might be.

Pros

The ease of use. It takes just a few moments for almost anyone to become acclimated to the format.
Easy to follow along and register completion of tasks. So much cleaner than e-mail chains.

Cons

Can be a bit overwhelming if attempting to enter in after been in use for a while. This can require a bit steeper of a learning curve.

Source: Capterra
 

Valerie from Likeable
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

A great way to keep the team connected and everything in one place.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The above, love that everything is contained in a single place. I also think it's helpful to have imagery in one place.

Cons

I don't like that I can't tag people to get them to pick up the chain. I think the UX could be slightly more intuitive than it is currently.

Source: Capterra
 

Brady from Woodlake Church
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Helped us organize our projects and increased our organizations effectiveness!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Makes it easy to collaborate on ideas and projects. Eliminates need for meetings while increasing communication.

Pros

Easy to use, allows for quick communication for projects, and great collaboration. Makes it quick and easy for team members to share ideas, make quick edits, without having to meet together.

Cons

Some of the buttons are a little confusing to use. I had trouble locating a few of the buttons I needed to use. Also I think the user interface could use revisiting to increase ease of use.

Source: Capterra
 

Ashanti from Mortgage management

October 2017

October 2017

Good experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This software is super user friendly & efficient. I recommended it to my correspondents and neighbors. It often comes up in discussion how pleased we are since switching over.

Source: Capterra
 

Bailey from The Common Market

October 2017

October 2017

Good for Project Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It provides a platform for groups to work on projects together. It helps keep everyone on track and aware of progress and deadlines. I also like how you can email people not on Basecamp and it will go into Basecamp.

Source: Capterra
 

Sean from the Journey

October 2017

October 2017

Basecamp helps organize everything in one place.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Pretty cheap compared to alternatives. It also supports integration with other applications and services which is helpful.

Cons

The UI needs some work- you can get lost in the midst of your projects and wonder where you've ended up. The message system is limited and the reporting options are few.

Source: Capterra
 


October 2017

October 2017

I've used the calendar and project management functions of Basecamp.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I've found the function to be pretty intuitive. The best experience was with customer service. I received a standard message that they would get back to me 12-72 hours-ish, however, I received a personal response & resolution to my query within 15 minutes.

Cons

The dashboard page can feel a little cluttered, but it also makes it so that all information is readily accessible, so only a minor con.

Source: Capterra
 

Alex from Gramercy

October 2017

October 2017

Great structure, doesn't suit me and isn't flexible

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Even the free trial gave me good ideas. Basecamp itself is a good idea if I ever find myself on a team for which its structure would work!

Pros

Basecamp is a great tool for team communication. It's structure would be good for many work environments and I love tools such as weekly and monthly questions to keep conversation flowing.

Cons

Basecamp's structure, while good for many, is not very flexible. During the free trial I imagine it working in my setting and it just isn't structured in a way we can use. (We settled on the more free-form Trello, which would be TOO free form for many.) The price is also quite high.

Source: Capterra
 

Stefanie from The ink agency
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Organized software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of use and I can organIe many different projects.

Pros

It's super easy to use and it keeps all of our projects organized. I love the to-do' s and the text documents. You can add reminders and information in the text docs.

Cons

There is not much I can say that is negative about this software. The customer service is amazing and the ease of use is awesome.

Source: Capterra
 

Chris from Cirrus Tech

October 2017

October 2017

Great project organization tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

One stop all Collaboration Tool for ToDo management and project tracking. Beats relying on email

Cons

The customer facing approach takes some getting used to (project side still the same, customer side is email based)

Source: Capterra
 

Jeremy from GB
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

Great tool to track projects and communicate with co-workers and clients

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Better project tracking.

Pros

Assign to do's to individuals and ability to email directly out of the software. I also like the daily updates the system generates.

Source: Capterra
 

Brant from WSU

October 2017

October 2017

Good beginner product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use, enough features to keep you organized, helps with communication collaboration and documentation.

Source: Capterra