bob team is extremely agile and receptive to feedback. New features are pushed frequently and we feel heard when talking to the client service.

Most definitely the application's speed. It's sluggish, and the login takes forever.

Our first implementation specialist was amazing. She provided excellent resources and followed up quickly. She was knowledgeable and helpful. Our account manager is also very good and she works with us monthly to help make sure that we're meeting our annual HR goals by reducing administrative workload in the system and allowing us more time to focus on the people of the organization.

More than just an HRIS, it's a place for employee engagement. Great personalized homepage to keep people updated. Easy to use and to set up. You can keep a pulse on the culture with ease. They are constantly improving product and takes feedback from clients and they keep you informed. They also work with you to ensure that the product is meeting your needs and help you find ways to better utilize it. It's easy to implement new items and grows with the company well. We were able to globalize our Org chart and better integrate the global teams.

Currently, there is no way to have a site admin vs a total admin. This is an issue if you want a HR lead at each site to be able to customize the program without access to their counterpart's private information. Also, employee's do not have the ability to opt in or out for their birthday or work anniversary being shared. There are work arounds but right out of the box, it's either all employees show up or none show up on the homepage.

Bob has become our main HR system and allows us to track all the absences and employee information. We also use it as a base for the monthly payroll and use various reports. Bob provides a good onboarding experience for the new starters and allows employees to bond over some additional, fun information such as hobbies, food preferences, superpowers etc.

Very easy to use, helpful and quick customer support and account management, user-friendly layout.

Sometimes there can be limited functionality - examples include not being able to amend the automatic responses (onboarding) or adjusting holidays for part-timers.

All-in-one People Management platform. A one stop shop for the people team to manage everything HR

Sometimes a few features are a bit hard to use or understand, and not immediately intuitive - but not a major concern