Performance is good, better than JIRA. It's easy to automate bug reporting with Bugzilla, it has an API to interact with the system.

It has help to reduce bad experience , earlier we reduce to forget about bugs but now we can keeptrack of all bugs.

Best for small companies who wants to start up with less budget.

Little difficult to customize as per project needs. Difficult to attach large files while reporting bugs.

Bugzilla is a free and open-source tool suitable for small and large projects. It can be integrated with business mail to track the status of individual logged bugs.

Reporting is a limitation for Bugzilla. For me, to keep close track of workflows, Bugzilla just fails me and it's why I changed to another system.

Its a great tool, if you have time and resources to install it and maintain it, it will serve you well in all your projects.

Main benefit of this software is its open source architecture. It carries virtually no cost and very good community support which provides guidance on virtually every aspect.

Great and easy to use, but productivity-wise needs improvement.

Impressive features and functionalities, easy to use with and  good gui look and feel.

Best tool for keeping development team and Support team on same page.

Based on my experience Bugzilla is good option for start up business.

BugZilla was easy to set up, very easy to customize, and a nice budget solution to teams wanting to get started with project management.

The ease of creating new projects and the ease to track my work on each project.

Sometimes, you cannot log in and therefore, you miss out the hourly recording and have to think later where hour was spent.

Easy to maintain control on activities and TS entry, very easy to upload from excel the TS. Native integration to download files in Excel format.

Very logical, great user interface, easy to learn, and great reporting.

Last time I used their mobile app, it was so awful that I had to stop using it.

I like the reporting functionality the best, and how easy it is to start/stop the clock.

With a helpful and responsive support team, a simple, clear interface and a product that does what it promises, I've enjoyed using my hours for nearly 10 years now.

When editing each daily clock in, it was a bit confusing as to what was what. Several different ways to add titles that confused me.

I'm pleased with the function and chose it over several others that I'd tried. I've also recommended it to others who have adopted it as well.

The experience is excellent. Whenever I've had a problem I've reached out directly via email and received a swift response and resolution.

The cost of the program is reasonable & user friendly, as a new business owner of a small firm that is important to me & learning curve for me and my staff was reasonable.

My Hours is a very effective tool for monitoring, reporting and billing the services provided by our company. It is easy to use, reliable and has a fantastic support service.

As an independent virtual assistant I have a number of clients to track, a number of projects to keep tabs on for each of them. I love how easy it is to set up task tracking in My Hours.

As a VA for 7 years now, I'm adding some value whenever I mention to my clients that I track my own hours. It helps them to save money from purchasing time tracking software.

Their customer service has been EXTREMELY helpful and I believe there have been times that they used my suggestions to improve the software.

I love that there is a free version that is adequate for my needs so this keeps my costs down.

Once in awhile, I'll forget to turn off a clock and continues to run. More of a user error than an issue with the software.

I started out using the free version but over time decided it would be nice to integrate the time tracking with the invoicing feature, so I upgraded.

The team is more than happy to help (customer support is A1) and this tool is well designed, easy to use, and in fact might be the best time tracker around. Perfect for freelancers.

I don't have to manually track my tasks anymore in Excel and worry about losing that master list.

Sometimes it is a little confusing to try and get reports set up.

I find it frustrating but no more so than the unanticipated changes every online service provider makes from time to time.

I have had a great experience with My Hours and I have integrated it with other software platforms that I use to seamlessly automate my project management.

I also enjoy the offline app integration that helps me to continue to track my time even when not connected to the internet for syncing when connected.

I'm also very impressed with My Hours' customer service. They always respond promptly and politely.

I was very statisfy with their support team as well the only time I got in touch with them (the tool is super easy and bug free so I did not need to contact them more so far).

It's easy, intuitive, responsive and answers all our needs. The myHours team has great customer service, it's fast and efficient.

My Hours is very easy to use and perfect for keeping track of my clients and all of their projects.

The free version is easy to navigate and lets me track all my hours and export them into an attractive, well organized spreadsheet.

Font appears too large, a lot of space on the screen seems wasted.

If you don't need integration with an external app, this is the best time tracker I've seen.

The best thing about My Hours is how little I have to think about it; it just works and for a very affordable price.

Re-using tasks for other projects can be difficult sometimes. I find I have multiple of the same task just assigned to a different project.

US Dollar

Bugzilla is an open-source bug tracking software solution that enables software developers to track bugs and defects during software development. Features include automated bug detection, bug lists, patch management and web services.


Bugzilla’s Advanced Search feature allows software developers to create advanced search queries to track and list bugs. In addition, the platform shares automated email notifications whenever the bug tracking settings are changed.


Bugzilla’s Time Tracking feature enables executives to estimate time for debugging, track work hours spent and establish deadlines. It also shares bug list in extensions, such as Atom, Comma-Separated Value (CSV) and iCalendar.


Bugzilla allows managers and team leaders to assign and delegate bugs to different team members with the help of a drop-down list.


Bugzilla is available in multiple languages such as Spanish, Japanese, French and German.



LongDescription

Audit Trail

Workflow Management

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

Unix

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Self-Employed

2-10

11-50

51-200

201-500

501-1000

Bugzilla

My Hours is a cloud-based time tracking solution that enables organizations to monitor employees working hours. The solution tracks time manages billing and assists in the scheduling of tasks.


It features client reporting, supervision of tasks performed by teams, planning budget by generating reports and invoicing of payments. My Hours project management module allows managers to create client specific projects, assign tasks and assign human resources to projects. In addition, the system allows managers to assign billing rates per project, task and employee required for a project.


The reporting feature helps the employee to schedule time and break down each task on an hourly basis and once the task gets completed it can be sent to the client through email.


My Hours dashboard analyzes and summarizes time spent by calculating billable time and billable amounts spent on each project. It also allows managers and team leaders to delegate tasks to team members in real-time and calculate costs for each employee. Support is available via email.



Leave Tracking

Status Tracking

Billable & Non-Billable Hours

Billable Items Tracking

Customizable Reports

Activity Tracking

Vacation/Leave Tracking

Online Time Tracking

Invoice Management

Attendance Management

Attendance Tracking

Timesheet Management

Project Management

Approval Process Control

Projections

Sick Leave Tracking

Clock In/Out

Employee Time Tracking

Project Time Tracking

Real Time Data

Real-Time Updates

Project Tracking

Activity Dashboard

Alerts/Notifications

Employee Database

Reporting & Statistics

Reminders

Time & Expense Tracking

Billing & Invoicing

Accounting Integration

Multiple Billing Rates

Real Time Reporting

Reporting/Analytics

Summary Reports

Mobile Time Tracking

Task Progress Tracking

Third-Party Integrations

Task Management

Reporting/Project Tracking

Collaboration Tools

For Small Businesses

For Creative Agencies

Free: 0$ free for solo users
Pro: 8$ per user / per month (billed annually)
Pro: 9$ per user / per month (billed monthly)

Bugzilla vs My Hours

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