My Hours Software


 

My Hours is a web-based time tracking software solution that enables organizations to collaborate and monitor employees' working hours. The software tracks time, manages billing and assists in delegation of work.

My Hours’ project management module allows managers to create client specific projects, assign tasks and assign human resources to projects. In addition, the system allows managers to assign billing rates per project, task and employee.

My Hours’ dashboard analyzes and summarizes time spent on each project, billable time and billable amounts. Moreover, it allows managers and team leaders to delegate tasks to team members in real-time and calculate costs for each employee.

My Hours enables employees to start or stop timers with one click, even from mobile devices with its mobile apps for iOS and Android.

 

My Hours - Dashboard
 
  • My Hours - Dashboard
    Dashboard
  • My Hours - Manage clients
    Manage clients
  • My Hours - Task tracking
    Task tracking
  • My Hours - Account preferences
    Account preferences
  • My Hours - Activity report
    Activity report
  • My Hours - Add new tasks
    Add new tasks
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

10 Reviews of My Hours

 

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Software Advice Reviews (1)
More Reviews (9)

Showing 1-1 of 1

Dan from DB et al. LLC
Specialty: IT Services
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

great for tracking hours for multiple clients

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pro feature includes invoicing but the feature is not able to email or include detail. detail must be printed out as a separate report to include with the invoice. Otherwise for tracking hours works great!

Pros

Easy to add new clients. Easy to track hours or add manually. Reporting is adequate for the task. Free version is a great value.

Cons

the invoicing feature will not allow the inclusion of activity/detail for the period only total hours/cost

 
 
 
Showing 1-9 of 9

Charles from Naslund Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Great start to a personal time keeper

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
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Support

Easy to use hour tracking. Contains most useful reports on hour consumption and billing.

Pros

The web site is easy to use. I especially appreciate the ability to track my projects budget as well as track my consulting hours.

Cons

MyTime is still buggy. Some expected functionality still not present such as the ability to view/sort on newly created invoices.

Review Source: Capterra

  Response: Spica, Spica

Date: August 2017

August 2017

 

Hi Charles,

Thank you for your review.
We are planning on upgrading how you can work with the invoices as we are aware that area could use some more polish.
If you have any other suggestions, please, send them to support@myhours.com. Our team is always grateful for customer feedback!

Thanks again,
The My hours Team

 

Junko from Toyota Tsusho Africa
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2017

August 2017

It's just as I wanted.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
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Quality
Support

You will be able to know how much you are spending on each Projects.

Pros

It's simple, focusing on tracking time. I like the record button also. Since I go back and forth on several projects.

Cons

The only thing I don't like is when I select the Project, it connects to the server to retrieve Tasks, maybe it's a few seconds, but it's very stressful to me. And when I'm tracking time, I want the "Tracked" to be sorted 'Descending' by time. I always have to scroll down and that's time consuming.

Review Source: Capterra

  Response: Spica, Spica

Date: August 2017

August 2017

 

Dear Junko,

Thank you for your review. We really appreciate it :)

Please send us your suggestions to support@myhours.com as we really value user feedback and try to improve our service based on your needs.

Happy tracking,
The My Hours Team

 

Joe from Joe Boyle Photography

August 2017

August 2017

Use it as a single user and I love it!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

What I like most about this software is the ease of setting up projects and selecting projects for time entry. I love the different settings for time entry also, the 'standard' way and the quick mode. I also like how I can automatically assign tasks to every new project, that is so helpful! Overall, I think the architects and developers have done a great job making this software simple, powerful and easy to use! The user experience is phenomenal and I'm not overloaded with options!

Cons

What I like least about this software is that it seems as though it has trouble loading sometimes and "hangs", especially when I modify a time entry. It feels like the server is undergoing maintenance and it has trouble connecting. It's not often and this hasn't deterred me from using it, but it is the first negative attribute that comes to mind. Also, I wish the software had a feature to report and track time in decimal notation.

Review Source: Capterra

  Response: Spica, Spica

Date: August 2017

August 2017

 

Dear Joe,

Thank you for your review. We are happy to hear our Free plan is valuable to your work. :)

We did have a few technical mishaps in the past which is why we upgraded to a state of the art cloud hosting service. We are working hard on making your My Hours experience as flawless as possible.
However, if you do notice any strange behavior or you would like to make a suggestion such as the decimal notation you mentioned, please, do not hesitate to email us at support@myhours.com.
We take user suggestions very seriously and providing good support is very important to us.

Thanks again and happy tracking,
The My Hours Team

 

Aaron from MasAmerica

August 2017

August 2017

The site worked great for a while but recently has been slow in a key area.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Makes it easy to track time spent on various tasks. Very clean website on the tracking page and is able to generate graphs that summarize your week or month nicely.

Cons

The section to add projects has become incredibly slow to the point where it crashes the tab itself. It just flat out does not work anymore which affects my ability to keep track of time spent on new projects and clients. Customer support has said they are aware and working on the problem but this has been ongoing for at least a month and half, two months.

Review Source: Capterra

  Response: Spica, Spica

Date: August 2017

August 2017

 

Hi Aaron,

We are very sorry to hear you are having a problem with My Hours. As promised by our support, we are working hard on squashing any bugs in our system. We hope to have this sorted out asap.

All the best and a big thank you,
The My Hours Team

 

Terri from Best Exec VA LLC
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

I've been using myhours for several years & love it! Accurate, intuitive, easy to use & great price!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Please see survey answers! I've recommended myhours to several colleagues

Pros

I used (old)myhours and have since transferred to myhours. It's easy to keep track of clients, and projects, and appreciate the report options. It helps me determine where and how much time I'm spending for each client - very helpful when billing. Always appreciate the prompt responses I receive when I have an issue or question. Have recommended myhours to many VA (Virtual Assistant) colleagues.

Cons

One thing I miss from oldmyhours to the newer version is the timesheet by project report. Other than that, pretty darn happy with the program!

Review Source: Capterra

  Response: Spica, Spica

Date: August 2017

August 2017

 

Dear Terri,

It's great to hear from a user who migrated from our old service to the new platform.
Thank you so much for your positive review. :)

Best wishes,
The My Hours Team

 

Kristen from Freelancer
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

Excellent and robust even as a free service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This has allowed me to keep detailed billing records for a handful of my freelance clients. There is so much flexibility that I could easily use it even for flat fee projects. It is simple to set up and almost mindless to use, yet it feels very robust. I've never felt a feature is missing. After trying countless competitors, including some very expensive industry software, I'm still convinced this is the best choice. And as my business grows, there's plenty of room to upgrade and expand the uses.

Also, and importantly, customer service is wonderful. One weekend, I stupidly locked myself out of my account but changing the email address to one I no longer use or have access to. I still don't know what I did, but CS responded within hours. They found my account even though none of the info I'd provided was accurate. They completely saved my weekend! And they didn't even make fun of me for the mistake!

Through all my experiences, I've become a huge fan of My Hours. I'm happy to talk to anyone who is considering it.

Pros

This software is simple to set up and use. I don't waste any time setting up a new project. Once I've entered the client, I just start timing and go.

I usually use the free version. I don't do a lot of hourly billing in my freelance career. So, I track projects and then add up the hours to create my own invoices in WorD. This service allows me to keep permanent detailed records, and my clients know they can ask for the information if they want to review how I spend my time.

If I take on more than the small handful of clients I currently have, I plan to upgrade to a paid account so I am able to generate invoices and have more clients. But for a basic user, this is the best service I've found. And I've tried them all.

Note, I used to be an attorney in a small practice. I would have used this constantly in my billing had I known about it.

Cons

I sometimes forget to hit start or stop because there is no window hovering over my workspace. Other than that, I honestly have no complaints. It suits my needs perfectly.

Review Source: Capterra

  Response: Spica, Spica

Date: August 2017

August 2017

 

Dear Kristen,

Thank you very much for your positive review.
We are very happy to hear our service is valuable to you and that our support was able to save your weekend :)

All the best,
The My Hours Team

 

William from Savage & Pottinger Design
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Easy to use and very useful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very quick to use so doesn't get in the way of work. nice presentation for clients. earns me more money!

Cons

It would be a tiny bit faster for me to use if I could add clients and projects at the same time but a very minor issue.

Review Source: Capterra

  Response: Spica, Spica

Date: August 2017

August 2017

 

Dear William,

Thank you very much for your review!
We are happy to hear My Hours helps you earn more. Providing value and taking care of your time is what we aim to do :)

Best wishes,
The My Hours Team

 

Lacie from Calls On Call

June 2017

June 2017

I have used MyHours for over 5 years. It has glitches now and then, but for free you can't complain.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's great if you don't mind getting no customer support. I suggest paying for the upgrade to see if that changes how support assists you when help is needed.

Cons

Customer service is awful. I am currently attempting to switch to their new version as instructed by the company and the software won't allow it. I alerted customer service and all they can say is "Yes you can" and "Change your password". I have described my situation in detail multiple times and these are still the only solutions they offer me.

Review Source: Capterra

  Response: Spica, Spica

Date: June 2017

June 2017

 

Dear Lacie,
with all due respect, we cannot support our old vintage version of My Hours.
Users of the vintage app have been alerted multiple times that it is out of development and no longer supported.

Nevertheless, we are doing our best to help you transfer your data to the new and much improved service free of charge.

We thank you for your trust and long history with our product and hope you will feel at home on the new platform. If not, please, write to support@myhours.com as we take support very seriously.

Thanks again and all the best,
Miha on behalf of My Hours

 

beth from martin marketing & communications
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

Not stable and you must be online to use it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Confusing to figure out how to link projects, clients and billable hours. Not intuitive. And it has a tendency to get knocked offline while you are using it, rendering it useless.

Pros

It tracks my time

Cons

Confusing to set up and it is not stable. you must be online to use it, and it crashes unexpectedly.

Review Source: Capterra

  Response: Spica, Spica

Date: April 2017

April 2017

 

Dear Beth,

We are truly sorry your experience with My Hours wasn't what you hoped for.

We invite you to send us a detailed description of your problems and wishes as we take user feedback very seriously. Our community is an active part of our app development and we are very proud of that.

You mention the service is not stable and requires you to be online to use it. We did experience some downtime on the day you posted your review. Unfortunately, our hosting provider decided to shut down the server for unscheduled mantainance.
Our response? Start moving to a new, more reliable, best in class cloud hosting solution since we understand that our users trust us with their livelihood and that is no laughing matter.

We invite you to give us another try and hope that you will not be left dissapointed this time around.

All the best,
The My Hours Team