Connecteam

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Connecteam

by Connecteam

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About Connecteam

Connecteam Time Clock is a workforce management system that is suitable for companies from a range of industries including retail, food and beverage, transportation, construction, and healthcare. Companies can create and personalize their own app for employees using Connecteam’s product. Real-time communication is available through chats, updates, and notifications. Employees can develop their job-specific skills using Connecteam Time Clock’s training courses, procedure manuals, product catalogs, and surveys. The dashboard allows employers to manage a business from one location. Features of the dashboard include asset management, employee performance, and productivity tracking, and real-time workforce insights. Team collaboration is possible through team and 1 on 1 ...

Connecteam Pricing

Fixed price, affordable plans for any business! We offer a free for life plan to get you started and

Starting price: 

$39.00 per month

Free trial: 

Available

Free version: 

Available

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Connecteam User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 118 reviews

Scott

Smarter Security Solutions LLC

Verified reviewer

Company size: 2-10 employees

Industry: Information Technology and Services

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed February 2020

Most Valuable APP for SMB Ever

Our company utilizes employees here in the US, and numerous remote employees in the Philippines (less than 20 employees). We had one solution for scheduling, another program for task and project management, another app for messaging, and a cloud-based program for time-tracking. Until we found ConnectTeam. Everything we needed (plus more), all in a single solution. Not only did we cut our previous costs by 80%, everything is now in a single solution.

Pros

- Only add the functions you want. Not encumbered by bloatware or features we will never us. - EXTREMELY intuitive. Once create an account, do the 5 minute walkthrough and you feel confident enough to manage yoir company. - Their FREE option is actually very useful and includes 80% of the features. - FLAT-FEE pricing! Once you decide to upgrade (we chose $29 plan) No 'per-user' cost like virtually every other solution. One flat-fee and can add up to 200 users with no hidden fees. - 24/7 live support; even for the free account! When we first got started, we had a couple hiccups, and at 1:30am, their live support spent over an hour helping us get everything working perfectly (thanks again Noam). - Supports overseas employees in other countries natively. E.g. we have employees in Philippines, and the installed the app and verified their phone numbers via text on their Philippines phone with no issue. Can text-message filipino worked through app, even on free mode. - Messaging/chat options are way better than other messaging apps. Like 'voice' chat, and the ability to integrate other formats. Supports rich text. Take FB messenger, Sling, and viber and combine all the good features, and this is what you have. - GPS tracking of all remote employees.

Cons

- At the time of writing this review, all admin features have to be done through website, and not through the app (though they say they are working on that). - Could use more hierarchy fratures, other than just basic. Would be nice to see customizable permissions for Administrators (may support but I didn't see). - App only supports Android and iPhone. No desktop app for Windows or Mac available.

Alternatives Considered

Trello

Reasons for choosing Connecteam

Save money. Everything in one application. 24/7 live support.

Response from ConnecTeam

Hi Scott! Thank you so much for taking the time to write this amazing review! Please note that there's A LOT you can do as an admin from the app, under the the ADMIN tab. Make sure to reach out to us for further assistance if needed :)

Replied February 2020

Jose

JMA Security

Verified reviewer

Company size: 11-50 employees

Industry: Security and Investigations

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed December 2020

An amazing app for startups and established businesses

The team has been great! very attentive and respond to questions very quickly. They are also willing to listen to ideas that would make this software better. They have been improving this app dramatically and I thank them for their continued effort in doing so.

Pros

The ease of use and implementation is always important to reduce the time it takes to train and have to correct errors.

Cons

Some great features are only for the higher tear subscriptions which as a smaller company is a bit costly.

Reasons for choosing Connecteam

Ease of use, number of features, price, and above all the team has been great and willing to jump on a call whenever needed. Very important when we are trying to get something done.

Response from ConnecTeam

Thanks for the warm review Jose! That's highly appreciated :) Stay tuned for upcoming product updates with more great features to enhance your day to day work!

Replied December 2020

Rina

PB Gourmet Ice Cream

Verified reviewer

Company size: 2-10 employees

Industry: Food & Beverages

Time used: Less than 6 months

Review Source: Capterra

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed April 2021

Small Business

The support has been amazing. I had a live one on one with a rep that went over features that were applicable to MY business, not just a general introduction that wasn't pertinent.

Pros

I liked that it was able to support us as a small business, and not only for large businesses. We use the scheduling aspect, lists, tasks, and updates.

Cons

There are some features in the advanced pricing tier that I would like but am not able to access.

Alternatives Considered

Asana and monday.com

Reasons for choosing Connecteam

It was easy enough for us to use as a small business without having to get too bogged down with features that are for larger businesses. SUPER easy to use.

Response from ConnecTeam

Thanks for the awesome feedback Rina! Happy to hear you have found Connecteam to be easy to use, and with all the features you needed to enhance your day-to-day communication and operations :) We're definitely not just for large companies, in fact - it's the other way around! Connecteam was created as a solution for SMBs with a majority of non-desk employees. This is why we have a true all-in-one solution, fixed price plans so you don't have to pay per user per month, and why we put tons of time and effort into each of our customers, to ensure they have a clear understanding of how Connecteam can work for THEIR business. Thanks again for being awesome!

Replied April 2021

Tamara

Morning Sunshine Breakfast Treats

Verified reviewer

Company size: 2-10 employees

Industry: Restaurants

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

2

Value for money

4

Customer support

5

Functionality

2

Reviewed February 2018

can't complain for a free product and it works for what we need it to

ability to communicate the schedule and time off requests effectively

Pros

Free, ability to communicate to employees all at once, easy to download. No complaints from the employees.

Cons

doesn't confirm messages are sent or the activation link is sent. wish there was a way to send stuff from the app as an administrator instead of having to be logged into a desktop

Response from ConnecTeam

Hi Tamara, Thanks for leaving a review! Glad to hear you liked Connecteam despite it missing a few things you were looking for. Unfortunately, there is no way to confirm an activation link is sentsince it is sent using a text message. Those are sent from the providers and we have no way of knowing if it was received or not. I can tell you that deliverability rates are in the high 90 percentiles. We'll also be introducing a mobile manager app in the very near future.

Replied February 2018

Raquel

Billy Graham Library

Verified reviewer

Company size: 51-200 employees

Industry: Museums and Institutions

Time used: Less than 6 months

Review Source: Capterra

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed April 2021

All in one with great services!

Scheduling Moving from weekly scheduling to Monthly Availability Increasing communication with the team Having an interactive directory is a plus!

Pros

The customization of almost everything made it user-friendly for our team. Also, the communication tools make it a great experience for the team.

Cons

Availability function in the Scheduler - It would be good if the users are allowed to change the Availability notifications. It seems that they get so many notifications if the Admin updates the Availability

Reasons for choosing Connecteam

Honestly, their price, training materials, customer support, and tools customization of connecteam surpass all of them.

Response from ConnecTeam

Thanks for the amazing feedback Raquel! An easy-to-use, all-in-one solution to manage your employees is what we do! And it's great to hear that you were able to reduce the number of tools you're using, and centralize everything under one roof with Connecteam :) As for your feedback regarding the availability, we'll have a team member contacting you for more details so we can see how that can be improved. Thanks again!

Replied April 2021

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