Drag

RATING:

4.3

(127)

About Drag

Drag is the Everything Inbox for teams - one single place to support customers, manage tasks and close deals, from the place teams love: Email. Shared inbox and workflow management into an all-in-one tool that seamlessly integrates with Gmail. Teams should be able to work together without leaving their inbox, eliminating the extra steps of navigating across multiple tools. Especially because all of these workflows start and finish as emails. Drag turns Gmail into a collaborative workspace in one click and has helped over 100,000 individuals and teams around the world. Featured by Google, Techstars, Mashable, Inc. Magazine, Business Insider and various tech publications around the World.

Drag Pricing

Basic: Forever Free. For individuals that need the essentials. Drag Pro: For teams that want to control their work in one tool, in Gmail. $8 user/month (billed annually) or $10 user/month (billed monthly).

Starting price: 

$10.00 per month

Free trial: 

Available

Free version: 

Available

Use boards to create all types of workflows, inside Gmail
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Drag Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for Drag

1 - 5 of 127 Reviews

User Profile

Sean

Verified reviewer

Sports, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

So far it has been very easy to use and lets me see everything I have coming up.

Organization of my never ending inbox, and the ability to keep messages near the top, even though I'm not ready to review the information yet.

PROS

I have emails that I need to keep unread in my inbox until I am ready to review the information. Sometimes takes up to a week so having multiple columns to organize the different subjects has been great. This way the emails I need don't get pushed down the list and forgotten.

CONS

It does take a little longer to load than without. I am also using another extension inside Gmail so using both is likely causing some minor speed issues. Once I have it open it doesn't seem to affect it too much however, and I tend to leave my email open all day so not overly worried about it.

User Profile

Eric Quinn

Verified reviewer

11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2018

I have been using Drag for quite some time now and am really enjoying it.

PROS

I like that it allows me to create order out my inbox in a more robust way than just tags or folders and can be set up in a flow for the way that I work. My Inbox can get pretty unruly, so to have a tool that integrates into gmail and allows me to handle things where I spend most of my time is fantastic. It really takes the Gmail experience up to the next level.

CONS

I wish there was a mobile app so that I could carry the experience across my work environments, but I am assuming this is in the works and will be made available in the not too distant future.

Anonymous

2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed April 2024

GET SCAMMED

PROS

They are helpful before they sell you access.

CONS

I was scammed by DRAGAPP.COM LIMITED ([sensitive content hidden]) A year ago, I purchased test access to their tool. It cost me $160.80. During the purchase, there is no checkbox to confirm the regulations or consent to data processing. Despite this, after a year of having the card connected, the company billed me $384. Additionally, the tool does not have the ability to unlink card data, you had to write to them in the form to do so. I am concerned whether my payment card details have been stolen by the company and I have been defrauded of $384.

User Profile

André

Verified reviewer

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2018

Been using it from the start and really helps my email management

Easy email management. Make to do lists and prioritize tasks straight from you email.

PROS

Light-weighted. Simple but great tool to manage your emails as "to do list" and prioritize tasks. You can turn in on/off on a click of a button.

CONS

As it is a fairly new software, some features some bugs appear here and there (nothing major) and some features are still in development.

User Profile

Nik

Verified reviewer

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2018

Best Gmail & ToDo tracker for small business

Don't lose track of stuff I need to do in the future based on emails, like get back to a client in 2 months or prepare a presentation in a week. I can safely forget about it until I need to come back to it.

PROS

It is a SUPER product for the single person business - where emailing can be a really huge burden. Gives basic CRM functionality - enough for a single business person or small team. Gives a clear overview of email for easy management. Track emails as To-Dos. Easily keep track of follow ups & tasks based on emails.

CONS

Hard to manage multiple emails - say shifting 20 emails from New to InProgress Can be slow to load (but getting better) I'd like better Dragg functionality within each mail so I don't need to go to inbox for each one.