GanttPRO

Zoho Desk

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Ratings & Reviews

Overall Rating

4.67 / 5 (147)

4.50 / 5 (1,598)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

February 20, 2020

February 16, 2020

Pros/Cons

  • Pros

  • Beautiful interface, easy to use, all the features I need.

  • Very easy to use. You will have automatically a KANBAN Board, which helps you to have a great visual overview.

  • Cons

  • UI could be a bit better but not too bad overall. A little hard to understand how to setup at first but once you have it worked out it's good.

  • it is not easy to talk about issues of a great product, but I would be nice to introduce more keyboard hotkeys support.

  • Pros

  • It's really easy to use and with a great price.

  • This software is very easy to use. The new format released looks nice and handles our support needs in a very seamless manner.

  • Cons

  • Initially, UI was confusing. Gets a little time for initial setup. Once the setup is done, it becomes easy to use.

  • With the simplicity of Zoho Desk came a lack of more advanced tools. Otherwise, no complaints.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots