Both of them have a very user friendly frontend. Its allow you to optimize opertion costs and also administrate the support area.

Great to manage issues with customers. Can check status easy for client and for me.

The interface is dated, and initially may be very difficult to find where are the settings that the administrator want/need to change.

A lot of features are integrated, we can track tasks and assign them to a ticket, manage the inventory and other cool stuff.

From there we expanded the possibility of using the solution to other municipal public administration agencies that needed a solution for the systematization of Call and IT Asset Management.

All about ITIL and a great community providing support, complements that improve the experience as much as user level as administrator.

I can not forget to mention that the free software that leads to zero installation costs among the many that I have tried GLPI has always been my favorite.

Manage your requests, problems, incidents and projects from a Global platform.

GLPI easy to use and very capable for a single or multiple organizations.

There are several plugins that further assist the customization and solution possibilities for the most diverse challenges. The GLPI community is very supportive and helpful in solving any problems.

The use of server disk space can be high depending on the configurations and error logs, which can bring down the application, depending on how disk space management is done.

All the assets are once updated into the system, It has helped to track assets in and out.

Very extensive functional modules, regular system updates, good product support. Intuitive system operation.

I recently had the opportunity to speak with our IT team that has been using GLPifor for IT management and they have mostly positive things to say.

They praised the software's ability to streamline their IT processes and the ease of use of its user-friendly interface.

Integrates well with RSS feeds for real time updates.

The truth that has allowed me to optimize operating costs since with the free version I can have breadth when managing the entire area of ​​network operations and administration of IT services.

For asset management we used Fusioninventory. This successful implementation allowed us to have better information that supported several decision making processes.

I worked as a IT asset manager in the past and I've used GLPI to manage all IT equipment in large company (1500+ employees). The software was very helpful and customisable.

The end users learned to use it quickly and it was very well accepted in general. It facilitated and optimized IT Management in all Sectorial Organs where it was implemented.

The interface can be a bit rough around the edges. I don't know if ours was badly configured but it was a little slow to access.

Great customer service and response time. Easy navigation and setup.

That it is really user friendly; never heard of Ravetree until I began working at The Bookkeeper. Wonderful tool to track and prioritize tasks.

All employees can access up to date content in one simple place. Good visual representation of information.

The interface is very rich and intuitive, offers a clear and precise overview of the different results obtained. A free trial version is also available to enhance the user experience.

Ravetree feels like the perfect blend of being universal enough for the masses and customized for the individual peculiarities of a mid-market full-service advertising agency of 35 people (i.e. us).

At the time of this review, there was no public API, which for us is a deal-breaker.

Responsiveness of support team & customization. I love logging time to my timesheet directly from the kanban board.

In addition, Customer rep has consistently delivered the human element of a technology/subscription delivery and made it feel like we were a priority at each at every turn.

What Ravetree has going for it is management of the project along with progress against budget.

The lack of stability and the appalling support.

Ease of use and ability to ramp other team members easily.

User friendliness and ability to pinpoint projects easily and time associated with each. I also like being able to transition ownership based on the stage of the project.

It also has a pretty intuitive user experience. The kanban board is a useful feature and I like being able to see how many billable and non-billable hours I'm logging each day.

My overall experience with Ravetree is that What I could say is that the software is highly recommended, it has so many useful features for businesses.

Sometimes, getting alerts can be difficult. If you miss an email, you may miss an update or a tag in Ravetree.

It's a mystery why that aspect of PM is so neglected by many other apps.

The comment section of RT is where I spend most of my time. I love the ability to comment and tag people directly in a conversation.

I have trouble finding tasks that I have marked complete. If i don't know the specific name it's hard to find them.

The ability to upload file versions within the same upload and select which version you'd like to view. This keeps project files/uploads organized and helps us to easier find and look at versions.

Euro

GLPI is an IT Service Management software based on open source technologies. It is a great solution for helpdesk, project, financial, assets and user management thanks to core features and numerous plugins. GLPI is recommended for companies of any size, and offers both on-premises and cloud (SaaS) solutions.

LongDescription

Support Ticket Management

User Management

Customizable Reports

Access Controls/Permissions

Contract/License Management

Change Management

Customizable Fields

Data Import/Export

Problem Management

Self Service Portal

Cost Tracking

Dashboard Creation

Inventory Tracking

Maintenance Management

Configuration Management

Support Ticket Tracking

Role-Based Permissions

Asset Tracking

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Knowledge Base Management

Data Visualization

Service Level Agreement (SLA) Management

Customizable Branding

Asset Lifecycle Management

Reporting/Analytics

Monitoring

Supplier Management

Customizable Forms

Incident Management

IT Asset Tracking

Third Party Integrations

Task Management

Inventory Management

Email/Help Desk

FAQs/Forum

Knowledge Base

2-10

11-50

51-200

201-500

501-1000

1000+

GLPi

Live Online

Webinars

Documentation

US Dollar

Ravetree is a cloud-based project management solution with integrated resource planning, customer relationship management and time and expense tracking capabilities. The solution helps users manage project workflows, task assignment and project status updates. 


Ravetree helps businesses to manage project budgets and resource distribution. Users can log their time spent on various tasks, which enables management to calculate the total time spent on a project and compare it with estimated time. Time logs can also be used to calculate billable and non-billable hours, as well as generate reports for performance reporting.


Ravetree enables resource planning through resource allocation tools. Users can monitor employee utilization on a daily basis. The solution also provides built-in customer relationship management (CRM) capabilities, client information storage and project history through a single user interface.


Ravetree is available on a per user per month subscription basis.



File Management

Commenting/Notes

Real-Time Analytics

Deadline Management

Milestone Tracking

Bar Chart

Project Workflow

Multi-board

Employee Management

Leave Tracking

Forecasting

Multi-Channel Marketing

Messaging

Surveys & Feedback

Electronic Payments

Status Tracking

Visual Workflow Management

Billable & Non-Billable Hours

Meeting Management

Billable Items Tracking

Employee Onboarding

Release Planning

Idea Management

Presentation Tools

Due Date Tracking

Time Tracking

Project Templates

Document Storage

Proposal Generation

Activity Tracking

Vacation/Leave Tracking

Activity/News Feed

Timer

Online Time Tracking

Templates

Charting

Progress Tracking

Task Board View

Employee Directory

Real Time Monitoring

Workflow Configuration

Task Scheduling

Financial Management

SSL Security

Real Time Editing

Marketing Calendar

Order Management

Invoice Management

Portfolio Management

Project Planning/Scheduling

Timesheet Management

Project Management

Task Planning

Approval Process Control

Gantt/Timeline View

Projections

Product Roadmapping

Time Tracking by Client

Knowledge Management

Team Calendars

Communication Management

Brainstorming

Customer Database

Supports Agile

Resource Management

No-Code

Sick Leave Tracking

Calendar Management

Integrations Management

Collaboration Tools

Assignment Management

Project Scheduling

Productivity Analysis

Template Management

Scheduling

Dependency Tracking

Risk Management

Campaign Planning

Multiple Projects

File Transfer

Resource Allocation & Planning

Testing/QA Management

Media Planning

QuickBooks Integration

Contact Management

Audit Trail

Version Control

Audio Calls

Retrospectives Management

Employee Time Tracking

Content Management

Sprint Planning

Forum / Discussion Board

Configurable Workflow

Mac OS

Web browser (OS agnostic)

Windows 10

Monthly: $39/user/month

Quarterly: $34/user/month

Yearly: $29/user/month

Non-profits: $20/user/month

GLPi vs Ravetree

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