--- title: "HiveDesk Software Reviews, Demo & Pricing - 2026" description: "Review of HiveDesk Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/project-management/hivedesk-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Project Management Software](https://www.softwareadvice.com/project-management/) / HiveDesk Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/project-management/hivedesk-profile/reviews/) # HiveDesk Review From $25/month Free trial 1 plan Wondering if HiveDesk is right for your organization? Our Project Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview HiveDesk 4.4 [(27)](https://www.softwareadvice.com/project-management/hivedesk-profile/reviews/) Pricing Starting at $25.00 per user per month ### About HiveDesk HiveDesk is an employee time tracking software used by BPOs, Call Centers, Agencies, and Software Developers to: 1. Track employee time by tasks, and projects 2. Generate timesheets 3. Review and approve timesheets for payroll and billing 4. Create and assign tasks 5)Track labor cost 5. Manage time-off requests, holidays, and attendance 6. Schedule employees in shifts 7. Optionally capture screenshots 8. Monitor employee activities 9. Generate invoice from timesheets 10. Run shrinkage report, activity reports and charts Sign up for your 14-day Free Trial! Do you work for HiveDesk? [Manage this product listing](https://www.g2.com/products/hivedesk/claim_requests/new?auto=true) Wondering if HiveDesk is right for your organization? Our Project Management Software selection experts can help you in 15 minutes or less. ## HiveDesk User Interface ## Popular HiveDesk Alternatives Main Product HiveDesk 4.4 [(27)](https://www.softwareadvice.com/project-management/hivedesk-profile/reviews/) Ratings Breakdown - 4.44Ease of use - 4.52Value for money - 4.33Customer support - 4.32Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) 4.4 [(3042)](https://www.softwareadvice.com/project-management/wrike-profile/reviews/) Ratings Breakdown - 4.18Ease of use - 4.21Value for money - 4.33Customer support - 4.31Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(1005)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.99Ease of use - 4.16Value for money - 3.97Customer support - 4.28Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Hubstaff](https://www.softwareadvice.com/project-management/netsoft-hubstaff-profile/) 4.5 [(1613)](https://www.softwareadvice.com/project-management/netsoft-hubstaff-profile/reviews/) Ratings Breakdown - 4.44Ease of use - 4.43Value for money - 4.44Customer support - 4.37Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [BQE CORE Suite](https://www.softwareadvice.com/accounting/bqe-core-accounting-profile/) 4.5 [(796)](https://www.softwareadvice.com/accounting/bqe-core-accounting-profile/reviews/) Ratings Breakdown - 4.37Ease of use - 4.50Value for money - 4.61Customer support - 4.44Functionality Pricing Available upon request Get Price Alternative Product [Deltek Replicon Time Tracking](https://www.softwareadvice.com/product/2593-Replicon-TimeBill/) 4.5 [(540)](https://www.softwareadvice.com/product/2593-Replicon-TimeBill/reviews/) Ratings Breakdown - 4.42Ease of use - 4.44Value for money - 4.66Customer support - 4.32Functionality Pricing Starting at $6.00 per month Get Price ## HiveDesk Pricing and Plans Starting price: $25.00 per month Free Trial Free Version Basic $25.00 per user, per month Plan includes: - Keyboard and Mouse Activity - Project and Task Management - Screenshot Storage - Time Tracking - User Settings - Labor cost tracking - Attendance and time off tracking - Holidays - Employee shift scheduling - Invoicing Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## HiveDesk Features - Popular features found in Project Management Billing & Invoicing Budget Management Document Management File Sharing Gantt/Timeline View Issue Management Kanban Board Milestone Tracking Multiple Projects Prioritization Resource Management Time & Expense Tracking - More features of HiveDesk Access Controls/Permissions Activity Dashboard Activity Tracking Approval Process Control Approval Workflow Assignment Management Attendance Management Attendance Tracking Automatic Time Capture Availability Management Billable Items Tracking Billable & Non-Billable Hours Calendar Management Clock In/Out Collaboration Tools Commenting/Notes Compliance Management Compliance Tracking Dashboard Data Import/Export Deadline Management Drag & Drop Employee Database Employee Management Employee Scheduling Employee Time Tracking Expense Tracking Geofencing Labor Cost Reporting Leave Tracking Location Tracking Mobile Access Mobile App Multiple Billing Rates Offline Time Tracking Online Time Tracking Overtime Calculation Payroll Integration Payroll Management Payroll Reporting Percent-Complete Tracking Performance Management Performance Metrics Productivity Analysis Projections Project Planning/Scheduling Project Time Tracking Project Tracking Real-Time Data Real-Time Reporting Real-Time Updates Reporting/Analytics Reporting/Project Tracking Reporting & Statistics Resource Allocation & Planning Search/Filter Sick Leave Tracking Spreadsheet View Summary Reports Task Board View Task Editing Task Management Task Progress Tracking Task Scheduling Task Tagging Third-Party Integrations Time & Attendance Time Off Management Time Off Requests Timer Timesheet Management Time Tracking Time Tracking by Client Usage Tracking/Analytics User Management Vacation/Leave Tracking Workflow Management ## HiveDesk Integrations Asana Integration rated undefined from -1 review ## HiveDesk User Reviews ## HiveDesk customer ratings - Overall rating: 4.4/5 - Total reviews: 27 ### Rating distribution - 5 stars: 17 reviews (63%) - 4 stars: 4 reviews (15%) - 3 stars: 5 reviews (19%) - 2 stars: 1 reviews (4%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.4/5 - Value for money: 4.5/5 - Customer support: 4.3/5 - Functionality: 4.3/5 --- ### Perfect for Our Business - Overall rating: 5/5 - Reviewer: Jeff S. - Verified reviewer: Yes - Industry: Printing - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our experience with Hivedesk has been stellar and in fact we have recommended it to many of our clients as well. We have a large contracted services footprint and many clients have asked us how we manage it and we have told them of Hivedesk. We love the ease of use and simplicity of the client and interface. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It is extremely easy to use and very user friendly and intuitive. My work from home staff never have an issue with it, it has never affected our system or our operation and works quietly and reliably in the background. As the work from home manager, I find the reporting easy to generate. We don't need a complex system and Hivedesk gives us the information we need without a lot of clutter to effectively manage our remote staff. #### Cons There are only a few minor issues. One, when installing, the client itself is easy to install but you usually have to update your Java on almost every new install. Hivedesk does provide a link to update Java when needed which is nice, but it has to be done on most installs. Secondly, while there response through the intercom message system is fast and very effective, it would be nice if they had a live support or customer service number. --- ### Tracking time with HiveDesk - Overall rating: 5/5 - Reviewer: Luis S. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have been using HiveDesk for more than two years, they have improved the features and interface to make it more user friendly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is a great tool to tracking time, it is affordable and easy to implement. #### Cons Some features are not easy to find, like changing work sessions. --- ### Value for money product - Overall rating: 3/5 - Reviewer: MATHEW V. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Tracking developer's time and productivity. Also the random screenshots. #### Cons The speed at which the reports are generated is very slow. Overall admin reports can be improved. --- ### Crucial to managing a team of hourly remote workers. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Hivedesk allows us to manage remote workers in multiple time zones and locations. One of the challenges with having remote workers is you don't have the same ability to see they are actually working as you do with in office workers. We use a number of hourly freelance workers and Hivedesk gives us screenshots shots and activity rates to ensure they are working the hours they are billing us for. Its not something we monitor all the time, but rather use as a tool when we think there is a performance issue. #### Cons We have had the occasional setup issue, but this is usually resolved quickly. --- ### Keeps Honest People Honest - Overall rating: 5/5 - Reviewer: Dave M. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. In today's world, remote work is a given. We use this software to handle those challenges. We tried a lot of the competitors and for many reasons hivedesk won. Plus, team loves their support. Fast and attentive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love hivedesk. It allows us to track peoples use and find areas of weakness. Their price level is perfect for us and we love their reporting. #### Cons The one report I want they don't have. We have a request in, but we have not gotten it. Outside of that, very impressed with solution! --- ### Hivedesk - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros It is easy to use and it has functionality that we need. Customer support is great. #### Cons Inability for the admin to move hours from project to another. It is difficult to zoom in and out the snapshots. When a user runs a report to verify his time, it is not possible to sort by time. WE had a lot of problems with the client app. --- ### A contender in the crowded space of employee work management - Overall rating: 3/5 - Reviewer: Patrick W. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. One of the first employee tracking software I ever used and I compare all the latest programs to HiveDesk. It is a definite contender in this space. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros Easy to use as the most important thing for time tracking is making sure that the program keeps track at a click of a button. #### Cons Lots of resistance from co-workers when this time of software is introduced and the whole taking pictures of your screen doesn't really show much if your co-workers aren't programmers and spend all day looking at a CRM. --- ### Excellent Program - Overall rating: 5/5 - Reviewer: Andrew L. - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I often work remotely and the program allows me to easily check my employees hours for the week and address any concerns. If employees active time is low I can determine why by the screenshot feature and address with the employees any concern I have about their work product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software is fantastic for tracking hours. It also does a great job of determining how active employees are with their work with the active time feature. It has other features that allows you to check in on your employees (in house or remote), if needed. #### Cons No negative feedback. The program provides everything promised and more and is easy to navigate! --- ### HiveDesk Review - Overall rating: 4/5 - Reviewer: Raul D. - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Able to track remote resources, view screenshots and create timesheets in one place. #### Cons Had situations where sessions or session comments are not being logged. Although we receive support for this issue the resource still have the same issue occasionally. We wish logged hours would be against tasks as opposed as against projects. We wish there would be reports using tasks as opposed as projects. --- ### Useful aplication - Overall rating: 5/5 - Reviewer: Bryan S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It works it is not my favorite but i have tried quite a few other products and hive desk works for me it is better than some of its competitors for sure #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I actually use it alot staff and i use it everyday and it gets the job done #### Cons It is resource heavy my computer seems to be slower when it is running. Also the website is so annoying it logs you out like every 5 minutes of inactivity so everytime i work on it generating reports i have to log back in between format my report in excel then generating another report on hivedesk --- Showing 1 - 10 of 27 Reviews [See All Reviews](https://www.softwareadvice.com/project-management/hivedesk-profile/reviews/) ## Other Top Recommended Project Management Software [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) **4.4** (3042) Recently recommended **33** times [Smartsheet](https://www.softwareadvice.com/project-management/smartsheet-profile/) **4.5** (3558) Recently recommended **25** times [Project Insight](https://www.softwareadvice.com/project-management/project-insight-profile/) **4.5** (94) Recently recommended **21** times [kintone](https://www.softwareadvice.com/project-management/kintone-profile/) **4.7** (153) Recently recommended **15** times Stuck Between Options? 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