
best for
- Project Management
- Best For Most Business Sizes
- Supports Multiple Platforms
what reviewers say
- Great value for money
- Great ease of use
- Great functionality

Frontrunner
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.
What is HoneyBook?
HoneyBook is a cloud-based customer relationship management (CRM) solution designed for small businesses. The solution helps users manage business processes from inquiry through to invoicing. HoneyBook lets users manage projects, book clients, sign contracts online, send invoices and handle payments.
HoneyBook features task management that lets users view and track various stages of a project. Users can keep invoices, contracts and other documents in one place. Also, users can respond to clients with automated appointment requests and follow-ups using personalized templates and notifications. In addition, automated payment reminders can be sent and task reminders can be created based on the projects.
HoneyBook integrates with tools such as QuickBooks, Calendly, Zapi... read more




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User Review Highlights
4.84
502 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"The UI was great and integrations were nice. Overall, everything was really simple to use and set up."
"Honeybook is very easy to use and the UI is beautiful. They provide a lot of great built in resources, like example contract templates."
"Software is very easy to use. Customer service is great and it's a great way to stay organized."
"I hate when I print proposals the page breaks horribly in the middle of sentences and photos."
"The ONLY things I dislike about the software are very minor."
"When I was using it, I had a bit of trouble opening of attachments such as pdfs."
Read user reviews
How much does HoneyBook cost?
Unlimited Plan: $39 per month, or billed annually at $390 (a $78/year savings!). For your first 6 months, get HoneyBook for $1 per month with code ONLY1.
Starting price
$39.00 per month
Free trial
Available
Free version
Not Available
Which features does HoneyBook offer?
Top HoneyBook features and user ratings for each are:
Contact Management
Billing & Invoicing
Reporting/Project Tracking
Interaction Tracking
Lead Management
Task Management
Collaboration Tools
Payment Processing
Online Payments
CRM
Email Management
Invoice Creation
Online Invoicing
Calendar/Reminder System
This data is sourced from real user reviews, to provide you with unbiased context from people who actually use HoneyBook.
Other Top Recommended Project Management Software
How easy is HoneyBook to use and deploy?
HoneyBook supports multiple deployment options, including: Cloud, SaaS, Web-based, iPhone, Android, Windows, Mac, Linux, Chromebook.
People who reviewed this software give it a 4.5 star rating for ease-of-use.
What do verified users say about HoneyBook
4.84/5 out of 502 Reviews
Showing 1 - 5 of 500 reviews
Tiffany
Company size: 51 - 200 employees
Time used: Unspecified
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4.84
February 2021
HoneyBook User Review

Christina
Verified reviewer
Company size: 2-10 employees
Industry: Legal Services
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.84
September 2019
The Best Client Management Resource-- goes beyond normal software
Before I used HoneyBook, I had tried several other client management platforms. All of them were clunky, and often I'd have to hunt around for things in the interest of the app developer's attention to folders and organization. What a mess! I'm so glad I switched to HoneyBook. They've consistently made product improvements and seem to really care about their customers. It gets easier and more fun to use every day, with just enough features to accomplish what I need without overwhelming me. I highly suggest this to anyone who is managing multiple clients, especially if you have client projects that tend to go dormant for awhile then pick back up.
Pros
I love how easy it is to use, and how amenable the HB team is to updating the software if you have a feature request or complaint. It provides very visual, easy user prompts that allow me to easily accomplish what I need in a fraction of the time of other software apps I've tried.
Cons
It's annoying that I can't delete the default emails that came with my account to replace them with my own workflow, so myself or a team member doesn't get confused with their suggested emails vs. the ones I actually want to use.
Reasons for switching to HoneyBook
17hats was too hard to use and things were getting lost in their many nooks and crannies.

Response from HoneyBook
Christina, thank you for you being a HoneyBook member! We are so happy to hear that HB allows you to manage your clients in a fraction of time of other systems! Our Product Team works hard to consistently meet and exceed our members expectations. Thank you for the feedback on the default email templates. I will share with our team. Incase you didn't know, you can edit the default templates text and format to meet your needs.
Replied September 2019
Charlie
Company size: 2-10 employees
Industry: Marketing and Advertising
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.84
June 2022
Solid Payment Invoicing & Proposal Tool
8/10. Once the client has paid the first time, their automated recurring payment solution is working really well for me.
Pros
I moved away from Quickbooks online because they didn't have an easy way to send customers automatic recurring invoices. Honeybook had pre-built service agreements along with the automated recurring payments feature I needed for my business. It was appealing to work with them because set up was very easy to get what we needed up and running
Cons
After a client pays their invoice, it usually takes 12-24 hours for Honeybook to send me a confirmation email saying they've paid. This is (I don't use this word often) absurd. With Quickbooks, I know payment confirmation comes in within 10 minutes. Especially if I am going to start work with a client right as they pay, this hurdle in their platform stops me from getting to work right away. It usually leads to me emailing my customer "Did you pay the invoice?" then them replying "I did!" then me looking into Honeybook wondering why the heck it hasn't come in and making me look foolish to my client... Then I finally get the notification the next day. It's the #1 feature request they need to get updated.
Reasons for choosing HoneyBook
Because they have online scheduling, and pre-built proposals/service agreements to use. More of an all-in-one platform.
Phi
Verified reviewer
Company size: 2-10 employees
Industry: Photography
Time used: Less than 6 months
Review Source: GetApp
This review was submitted organically. No incentive was offered
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.84
June 2022
1 out of 5 Stars for Honeybook - Look else where
I would rank the company 1 out of 5 stars. Great idea but after using it for 4 months or so, we had a lot of communication problems with our clients, for example, our emails were getting lost in our client spam folders. We paid for the whole year and cancelled to hopefully get partial refund. Totally our fault that it was past 60 days because we want to keep trying to make it work so we weren't able to get any money back. It sucks but oh well, the worst part is that a conversation that could have taken 10 minutes turned into 3 days because the company had no urgency for customer support. I would suggest going with a different company.
Pros
They had a great idea to streamline and help manage small businesses.
Cons
Customer support. A conversation that could have taken 10 minutes turned into 3 days because the company had no urgency for customer support. I would suggest going with a different company.
Kaycee
Company size: 1 employee
Industry: Graphic Design
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
Ease-of-use
out of 5Value for money
out of 5Customer support
out of 5Functionality
out of 54.84
August 2022
Honeybook is a game-changer for Service Oriented Small-Businesses
The biggest problem that I've struggled with since launching my business is obtaining payment in a timely fashion. Honeybook totally fixed that problem for me. I don't have to give a laundry-list of payment methods or pay for additional payment services, wait around for physical checks, or process e-checks. My customers just plop in their card information and then it hits my bank account. SO. NICE.
Pros
Honeybook took my booking process to a massively higher level of success. My contracts are all signed, and invoices are paid before I even start designing. I walk my customers through the process and we discuss TAT and rates, next steps, and then I kick them over the Proposal with the same details we discussed during the sale. With other software I've struggled to receive timely payments, or contract signatures. Not anymore!
Cons
The contract templates are pretty limited to social media management and marketing ops. I think that every business needs their own contracts, period, but it would be nice to have a better starting place for other service providers. Additionally, the emails that Honeybook kicks out for proposals, payments, contracts and the like have reportedly found their way to many of my customer's spam box. I just warn them ahead of time, but it's not super reassuring to some more leery customers.
Reasons for switching to HoneyBook
Paypal kept hitting us with 21 day holds, despite us never having a return in our 6 months of operation. We had to use multiple software touch-points that were just falling totally flat, and killed our conversion rate. We currently have an 80% close rate, thanks to Honeybook!