kintone

kintone

4.72

(89)

best for

  • Project Management
  • Best For All Business Sizes
  • Supports Multiple Platforms

what reviewers say

  • Great value for money
  • Great ease of use
  • Great functionality

What is kintone?

Kintone is a cloud-based, customizable workflow management platform suitable for businesses of all sizes. The key features of the solution include compliance management, approval process control, forms management, event monitoring and application-library access. The solution enables users to automate tasks such as process workflows, assignments and notifications without needing to modify or create custom code. Kintone offers Excel spreadsheet conversion into apps and open API connectivity. The solution also offers workshops, content and consulting to provide developers and business owners with the required skills to use the product. Kintone is designed to work desktops and on mobile platforms such as iOS and Android. A free trial is available. ... 
kintone project planning
kintone project planning
kintone library
kintone library
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kintone notification
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User Review Highlights

4.72

89 Reviews

5
67
4
20
3
1
2
1
1
0
4.5

Ease-of-use

out of 5
4.5

Customer Support

out of 5
4.5

Value for money

out of 5
4.5

Functionality

out of 5
  • icon"This software is very easy to use-even for those who aren't very tech savvy."
  • icon"It's a comprehensive database that helps me wrote reports to funders. It allows me to customize the data I collect and easily make changes as needed."
  • icon"Also, customer service has been amazing. I spent some time on a conference call with the reps and we were able to get through all my questions."
  • icon"When a use case requires someone to access an extremely limited amount of information, it's difficult to justify the cost of those additional licenses."
  • icon"Tiny inconveniences, stuff like the lack of a quick way to enter a DOB into a date field; stuck having to scroll by months."
  • icon"There is no calendar that can be used to show appointments, case dates, deadlines. Other than that, it does everything else."

Read user reviews

How much does kintone cost?

Education & Government Subscription: $24/user/month, minimum 5 users Nonprofit Subscription: $24/user/month, minimum 5 users Professional (up to 300 users): $24/user/month, minimum 5 users Enterprise (unlimited users): on demand Special pricing plans are also available for businesses in education and government, as well as nonprofits.

Starting price

$24.00 per month

Free trial

Available

Free version

Not Available

Which features does kintone offer?

Top kintone features and user ratings for each are:

Approval Process Control
No-Code
Workflow Management
Deadline Management
Task Scheduling
4.7 (3)
Gantt/Timeline View
Email Management
Task Editing/Updating
4.3 (3)
Compliance Tracking
Reporting/Analytics
Task Progress Tracking
4.3 (3)
Document Management

This data is sourced from real user reviews, to provide you with unbiased context from people who actually use kintone.

How easy is kintone to use and deploy?

kintone supports multiple deployment options, including: Cloud, SaaS, Web-based, iPhone, iPad, Android, Windows, Mac.

People who reviewed this software give it a 4.5 star rating for ease-of-use.

What do verified users say about kintone

4.72/5 out of 89 Reviews

Showing 1 - 5 of 89 reviews

User Profile

David

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Semiconductors

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2022

Easy-to-use platform with great potential

Pros

It is a good alternative that incorporates simple to use and very efficient tools. It has the drag and drop tool that speeds up the creative process without code. It allows the development of an ideal database to track our customers and web forms. Creating simple and personalized applications is very simple and necessary to process time in the office.

Cons

The only thing I have noticed is that its user interface can be more visually pleasing.

Response from Kintone

Hi David, Thank you for your feedback. We're glad Kintone's easy-to-use database functionality is helping your business. Please reach out to us if you have any questions and our support team would be glad to help. Best, Kintone Team

Replied June 2022

Tara

Company size: 2-10 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

May 2020

Takes the Stress Out

I have accurate reports, solid information and feel confident in my presentations because of the ability to have reports at my fingertips.

Pros

I love that Kintone allows me to retrieve our data in an easy to understand way. I can pull reports, manipulate them and present the data easily.

Cons

I wish it were a bit more flexible in regards to searching for information.

Reasons for choosing kintone

n/a

Reasons for switching to kintone

I needed to be able to use my data without a lot of technical skills.

Response from Kintone

Hello Tara, Thank you for your wonderful review! We're glad to hear you are satisfied with Kintone, and find our product user-friendly. I've included a link below on how to search data in Kintone. Searching Data: https://get.kintone.help/k/en/user/search/search_details.html Please don't hesitate to reach out if you ever have any questions. We're happy to help! Best, Marie Kintone Customer Success

Replied August 2020

James

Company size: 11-50 employees

Industry: Information Technology and Services

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
3

Value for money

out of 5
3

Customer support

out of 5
2

Functionality

out of 5

August 2019

New I.T Analyst using Kintone for about 6 months now

I've built a lot of apps for the company I'm with including a Gas Mileage Tracker App where I wrote a script that connected to Google Maps App and gave us the distance in miles and how much that was in dollars. I enjoyed it for the simplicity and how easy it was to get started building an app. Also the fact that the scripts use Javascript instead of some made up language is also good since most developers have been introduced to either Javascript or Java by now.

Pros

I like how easy it is to use and learn and set everything up. One of the advantages I think it has over most of the products in the same line, is how easy it is to set up process management and to assign roles to everyone on the team. For newer companies without anyone that's tech suave, I would definitely recommend Kintone!

Cons

Compared to other Services like Zoho Creator, there really is not much room for customization in the apps and the fact that you have to use another service to generate forms to input into the database is also bad because if you are not a user with Kintone, then the data cannot be accessed.

Reasons for choosing kintone

Company already had it when I came.

Response from Kintone

Hi James, Thank you for your feedback! With our open API's, the customization possibilities are endless to transform your apps. I'd be happy to connect you with a Sales Engineer to review any requirements you have in more detail. There are a couple of options to display your data to those not inside Kintone. You can purchase a Guest Account which allows users to access a specific Space in which they were invited to and view the data from there. There is also an add-on called kViewer that allows you to display information inside Kintone with those outside of Kintone via a URL. Best, Larissa Kintone Customer Success

Replied August 2019

Bobbie Sue

Company size: 11-50 employees

Industry: Non-Profit Organization Management

Time used: Less than 12 months

Review Source: Capterra

5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

April 2022

We love Kintone

We spent a lot of time developing, tying to get our apps all set before we dove in. We just started to use it and it is so much easier than our old systems. Thank you Kintone!

Pros

We were doing our case management remotely with Microsoft office products, which was time consuming and challenging when server issues prevented access. Kintone is great! It is easy to use, so customizable, has great features and they are constantly adding more plug ins and connections. We can connect to outside programs and we can move around fields and create apps for pretty much whatever we need. There is great support in setting up apps and learning the ways to develop Kintone to how you want it. We have requested some complicated connections and feature set ups to make our work easier and our Kintone support team has risen to the challenge. Better yet, the functonality is easy enough for a non-tech person to be able to learn how to build apps, add plug-ins and more. No more waiting for an outside tech person to add a field i need now. I can do it! Also, it was wonderful not to have our contacts pressuring us trying to UP-SELL and add on more costs and services. We are a small non-profit without a big budget for the case management system, and thankfully the Kintone team is trying to help us work with our needs while being sensitive to our cost restraints.

Cons

There are many different outside programs we use that we can connect (yay), but the cost of getting someone to code the connection is a difficult upfront cost to afford. Had to pick and choose what was most important.

Reasons for choosing kintone

Customizable to how we want it to look and work. Easier to manage on our own, can make apps that addressed more needs than other case management systems.

Reasons for switching to kintone

Our ability to work remotely and have all staff access and use these products was dependent upon the server in out office which if it went down, put us all out of capacity to work. Time to open and save documents took too long, etc.

Russell

Company size: 2-10 employees

Industry: Information Services

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

May 2020

Great Value and Easy to Use

Great, customer support has been easy to use and the staff is very knowledgable about the product.

Pros

Kintone is easy to customize without coding knowledge and offers almost all of the functionality of products that are 5x as expensive.

Cons

Integrations with other programs need to be refined and the ability to reverse a step in the process management system would be really helpful.

Reasons for choosing kintone

functionality and price

Reasons for switching to kintone

Needed additional functionality and the ability to restrict access to certain information based on user login.

Response from Kintone

Hello Russel, Thank you for your great review. We're glad to hear you enjoy Kintone's flexibility and functionalities! As for the integrations, we have Kintone Developer Program; Help and support on plugins, integrations, technical assistance can be found here. Kintone Developer Program: https://developer.kintone.io/hc/en-us You can set up Process Management so the status can be reversed. I would be happy to connect you with your Customer Success rep to help set this up on your domain! Our team is always glad to help you if you need any further support. Best, Marie Kintone Customer Success

Replied June 2020

Showing 1 - 5 of 89 reviews

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