Orangescrum

Orangescrum

4.29

(99)

What isOrangescrum?

Price Starts from

$4.00 per month

Orangescrum is best for:

Project Management
Best For All Business Sizes
Supports Multiple Platforms

The top things reviewers say:

Great value for money
Great ease of use
Great functionality
FrontRunner 2021
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

Orangescrum is a project management and collaboration solution for teams of all sizes. It is offered in the cloud, cloud self-hosted, and open-source enterprise self-hosted editions. Orangescrum allows teams to organize projects, teams, and tasks with multiple features like Gantt charts, time log, Kanban view, daily catch-up, recurring tasks, project & task templates, invoicing, and more. Android and iOS mobile apps are also available. Orangescr...

read more
Instant messenger feature
Slide 1 of 6

How much doesOrangescrum cost?

Price starts from $4.00 per month

Free - Free forever/3 users Startup - $9/month/10 users Professional- $4/user/month from 11 users Unlimited users and custom plans, please ... read more

Free trial: available

Free version: available

What training doesOrangescrum offer?

Orangescrum offers the following training options:
  • In Person
  • Live Online
  • Documentation
  • Videos
Orangescrum does not offer:
  • Webinars

What features doesOrangescrum offer?

Top Orangescrum features and user ratings for each are:

Reporting/Project Tracking

4.3

(7)
Task Management

4.3

(7)
Collaboration Tools

4.3

(6)
Agile Methodologies
Alerts/Notifications
Billing & Invoicing
Budget Management
Client Portal
Project Planning/Scheduling
Task Editing/Updating
Task Progress Tracking
Task Scheduling

What support doesOrangescrum offer?

Orangescrum offers the following support options:
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live Rep)
  • Chat

What deployment options doesOrangescrum offer?

Orangescrum offers the following deployment options:

Cloud, SaaS, Web-Based
Windows (Desktop)
Chromebook (Desktop)
iPhone (Mobile)
Mac (Desktop)
Linux (Desktop)
Android (Mobile)
iPad (Mobile)
Windows (On-Premise)
Linux (On-Premise)

Orangescrum Reviews

Overall Rating

4.29

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4

Most Helpful Reviews for Orangescrum

1 - 5 of 99 Reviews

User Profile

Cherri

Verified reviewer

11-50 employees

Retail

Less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Reviewed July 2018

Have used many, many different Project Management Software, and this so far has been the best!

OVERALL RATING

5.0

EASE OF USE

5.0

VALUE FOR MONEY

5.0

CUSTOMER SUPPORT

5.0

FUNCTIONALITY

5.0

PROS

My oversea's project team has been using this software to keep tickets working, communicate back and forth, and set deadlines. I love the way you can just respond back thru the same email that notified me of the communication and not have to log into the actual software and find the ticket to respond. I wish more support companies used this program. Nothing is more frustrating than getting an email that my ticket has been responded to, but I can't see the comment or respond without first logging into the software. OrangeScrum works so well, I almost never see the ticket dashboard. Now that is perfect!

CONS

As and end user, I have found nothing I don't like about the software. I only wish more support programs used it. I am a big RackSpace fan, but I hate their ticket support system...OrangeScrum would fix that if only they would give it a try.

Justin

1 employee

Information Technology and Services

More than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

Reviewed February 2021

Excellent all-rounder

OVERALL RATING

4.0

EASE OF USE

4.0

VALUE FOR MONEY

5.0

CUSTOMER SUPPORT

4.0

FUNCTIONALITY

4.0

The biggest bonus for me is the sheer simplicity with which I or my clients can quickly raise tasks and can then stay in the loop as to progress & status. It is the life-blood of my company without which I would struggle to keep track of the work.

PROS

I like the wealth of information available in the summary dashboard as well as the different views for the task list which I find particularly helpful when filling out timesheets. Overall it is incredibly easy to use and customise, and a great aid to tracking the daily TODO list.

CONS

The only thing that really bothers me is the very limited WYSIWYG formatting options when adding comments to a task, in particular the lack of a preformatted/code option and/or text colour. Admittedly I am using the free version but that does seem like a pretty basic requirement. A small gripe would be that the addons seem a little overly expensive hence I have learned to live without them.

Reason for choosing Orangescrum

Orangrscrum simply offered the most out of the box. As a startup, my primary concern was for a self-hosted option with a low cost or better still free, as I did not want to get tied into an expensive product that turned out to be not a good fit for a startup. The second requirement was that the first requirement should not force a compromise on the essential feature set.

Reasons for switching to Orangescrum

I had used osTicket before that I recall being good albeit quite simple and wanted something that offered more features. Then I was in an organisation using JIRA but when I left this was just far too big and clunky for working at the coal face of support without enough new development projects to justify it.

Andrew

2-10 employees

Marketing and Advertising

Less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

Reviewed July 2020

Riddled with bugs, poor UX, unresponsive/uninterested support

OVERALL RATING

3.0

EASE OF USE

2.0

VALUE FOR MONEY

4.0

CUSTOMER SUPPORT

1.0

FUNCTIONALITY

4.0

Unifying the team, creating accountability, better organizing projects and tasks, creating threads in tasks that help keep stories recorded.

PROS

This is a very robust system when it works. Tons of features. Very flexible. Well designed, VISUALLY. Good pricing.

CONS

No commitment to fixing issues with the software even though they are pointed out and promised to be fixed. I tried to be as considerate and thoughtful as I could -- asking if maybe I was doing something wrong... I sent them the screenshots they asked for... we did a screen-share. Nothing. Poor user experience design -- things in weird places, notifications keep happening for things from a YEAR ago. You mention this to them and they don't care. They just repeat back to you the way you are currently supposed to use it instead of considering the fact that you should not have to click one place on the TASKS area to access all the tasks. And that the over all experience is just confusing as some other people have mentioned. Filters not working, bad and unintuitive design and structure to certain features or screens. No awareness of UX strategy at all. Don't care about the user. Just care about bringing on customers. Suspicious name dropping on their website about what brands use their software. Pretty sure this is not used by Uber when this team cannot even fix a defective task filter feature in 30 days. How am I the only one that found out that if you filter by a task status it not only shows the wrong count, but doesn't show ALL of the tasks in that status? Trial was buggy, even. Locked features within days from when I signed up for it even though these features were supposed to be unlocked. Told them about it -- they didn't care.

Reason for choosing Orangescrum

Orangescrum seemed to be more established and have somewhat of a communicative team. I guess that stops after you become a customer after the trial.

Reasons for switching to Orangescrum

Thought this would solve some project management requirements we've needed. It does, but slightly recklessly. We're committed to it hoping they will fix the issues and having OrangeScrum is better than having nothing.

James

2-10 employees

Information Technology and Services

Less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

Reviewed September 2019

Fantastic Project Management System

OVERALL RATING

5.0

EASE OF USE

5.0

VALUE FOR MONEY

5.0

CUSTOMER SUPPORT

5.0

FUNCTIONALITY

5.0

Orangescrum made it extremely easy for us to keep track of our projects, keep our clients updated on their projects. It also gave us a way for clients to submit all of their content for their projects and by doing that, it cut down on the number of emails we would get with project material. Having all of our project material in one location made it easy for everyone involved with any project, to stay up to date with new files and changes.

PROS

The ease of use is the thing I liked most about this. My clients are very comfortable with the layout and platform.

CONS

The only con I can think of, is that the web version isn't responsive. Having it responsive would make it easier for clients that don't have the mobile app easier for them to use while on the go.

Reason for choosing Orangescrum

- The ease of use. - The ease of setup. - Ease of navigation. - Amazing dashboard layout. - Ease of customization.

Reasons for switching to Orangescrum

- The ease of use. - The ease of setup. - Ease of navigation. - Amazing dashboard layout. - Ease of customization.

Rory

2-10 employees

Broadcast Media

Less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

Reviewed April 2021

Project Managment In My Control

OVERALL RATING

5.0

EASE OF USE

5.0

VALUE FOR MONEY

5.0

CUSTOMER SUPPORT

5.0

FUNCTIONALITY

5.0

Overall, I am very pleased with Oranscrum. We will implement the software into our planning and objective setting and goal reaching endeavors.

PROS

I love the accessibility of OrangeScrum and the infinite ability to customize the software to the needs and comfort of all the users within out work groups and organization as a whole.

CONS

Screenshots on the Community Edition of the software show OrangeScrum as a mobile app on a phone. This lead me to believe a mobile version would be installed with the software. Thus far I have only found the mobile api as purchasable add-on, but still, I think that is limited to payroll, and not so much a mobile version of Orangescrum.

Reason for choosing Orangescrum

I read testimony from people who came directly over from OpenProject and felt that Orangescrum performed leaps and bound above the competition. We are want the best and won't settle for cut corners.