Planbox Work software


Planbox Work is an agile project management tool designed for teams across all industries. Key features include a configurable setup centered around a four-level structure: initiatives, projects, items and tasks.

Users can create unlimited initiatives and projects, personalize the user interface via filters and have access to an open API to integrate Planbox with other tools.

With Planbox Work, managers can monitor progress via burndown charts and progress reports as well as plan and schedule projects using velocity charts. They can also track performance with dashboards, to-do lists and management reports.

Teams can collaborate in real time, and they can share and attach documents and links directly to tasks. Users stay up to date with real-time activity feeds and status reports, and they can track estimated versus actual time.

Planbox Work is available worldwide on any web browser and offers mobile apps for Android and iOS. 

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8

20 Reviews of Planbox Work

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  • Nicolas from SSQ Groupe financier | Financial Group

    Number of employees: 1,001-5,000 employees

    March 2018

    Planbox, an incredibly customizable and robust platform.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Platform is robust, no downtime during our first challenge.
    Platform is incredidly customizable, we can adjust pretty much what we want.
    Access to people at Planbox is easy and fast.
    Intengration between our corporate systems and Planbox has been done quite easily.

    Cons

    Configuring the platform for our first challenge has been a bit more challenging than we thought it would be but we made it through thanks to good support staff availability.
    There's some many things we can customize that some features could gain from being pre-configured.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Fred from Sun Life Financial

    Number of employees: 10,000+ employees

    November 2017

    Planbox allows us to help centralize our innovation intelligence to make the best decisions

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Managing innovation, grouping innovation categories, centralizing innovation, managing collaboration and developing Innovation Pipeline and portfolio reports. To trigger innovation, we have to look outside of the company. Already there are cunning startups that have looked at each part of the supply chain of the insurance industry and disrupted them. The way they are changing the game is transformational. We, as an industry, can no longer ignore these active threats

    Pros

    We leverage Planbox which brings innovation management to the next level by putting intelligence right at the decision points that are critical to developing breakthrough ideas. We have a very positive experience using Planbox and we have achieved tremendous ROI. We needed a highly structured process of innovation to succeed and Planbox allowed us to do this inside the solution and deliver on our needs.

    Cons

    We go out to the business units, discern their needs, validate their needs and work to provide solutions to them that are innovative, Planbox allows us to work with specific experts and improve our ability to make better business decisions aligned with our strategy.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Lynne from Honeywell Intelligrated

    November 2017

    A customizable, robust platform boasting an user-friendly intuitive design.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    What sets Planbox apart from others is:
    Focus on collaboration (offering a multitude of customizable features/tools)
    Automatic workflow (promotes collaboration, advocates transparency, minimizes administrative burden).
    Idea evaluation (efficiently view/communicate the stacking and ranking of ideas.
    Extensive reporting engine (customizable reporting, analytics, dashboards)

    Cons

    There is no perfect platform/software on the market that optimally performs 100% of the time . When performance issues occur, Planbox has a dedicated support team that provides immediate support to effectively and efficiently resolve the issue. Additionally, Planbox provides a method to submit suggestions/ideas for features, enhancements, and/or tools, which are reviewed on a consistent basis for consideration. You couldn't ask more of company who is willing to listen to ("hear") its customer's voice; and take actionable measures to improve their product/offering.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • John from Great-West Life

    November 2017

    Excellent experience with the Innovate product and Planbox team.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Up and running quickly and ability to meet our business needs in a cost-effective manner.

    Pros

    Ease of use and ability to support the unique needs of many communities within Innovate. Support from the Planbox team is great.

    Cons

    Enhanced user interface admin support would be beneficial to assist with creating challenges faster.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Juliana from Mansarovar

    Number of employees: 1,001-5,000 employees

    November 2017

    Planbox allows us to really manage our innovation pipeline and keep track of our innovation concepts

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have the ability to accelerate our innovation concept development process Recognize our employees in the process Help build a culture of innovation Centralized innovation tool that is easy to manage new ideas and concepts

    Pros

    We love the flexibility of the solution along with capability of building a reward store within it to help recognize the innovation efforts our employees provide to improve the long term view of the company. We love its simplicity and the fact that we can operate Planbox in two languages, spanish and english. The team we work with provides great service and expertise, and helps us really get the best value out of our program. We have a very detailed process and one that is quite elaborate and Planbox was the only solution that would allow us to manage this effectively.
    The support team always provides us with great help and advice to make sure we are optimal

    Cons

    We like a lot of what the solution has to offer, sometimes configuration changes may be a little more detailed to complete, but we have a very rigid process that requires a lot of touch points.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Roy from AMN Healthcare

    Number of employees: 1,001-5,000 employees

    July 2017

    PlanBox has been an easy to use and effective tool to solicit, gather and track ideas.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    1. The PlanBox software is easy to use from both an end-user perspective and an administrator's perspective.
    2. Excellent value proposition.

    Cons

    1. Time consuming process to score challenge ideas. On average each idea took our users 2-3 minutes to score. When coupled with 75-100 submitted ideas, each person responsible for scoring a challenge idea can take between 2-4 hours of time on top of their day jobs.
    Solution: A user interface listing each of the ideas and the respective scoring criteria along with a link to the idea to be scored would be most helpful in tabular format. Enhancing the Idea Manager feature to include more fields for selection, filtering and managing ideas would go a long way as a list view with links reduces the amount of user interface clicks/navigation.

    2. Enhanced data visualization (e.g. control charts, sliders, etc.)

    Review Source: Capterra

    Response: Planbox, Planbox

    July 2017

    Thank you very much for your support. Planbox offers two methods for evaluating ideas. 1) Idea Manager evaluation: Ideas are presented as line items are quickly evaluated based on up to 5 criterias such as popularity, alignment, cost, risk and potential value. The criteria for evaluation are configurable by a system admin based on your requirements. 2) Task-driven evaluation: You can setup one or more forms that are sent to and completed by designated reviewers.  As a best practice, Planbox recommends a triaged approach. First, ideas are quickly evaluated by the challenge owner as a first pass using Idea Manager evaluation. Ideas that make it past initial screening can be discussed and explored in more detail using Task-driven evaluation. With Task-driven evaluation ideas can flow to multiple destinations depending on the idea category, type, and any other criteria you choose. The reviewer is presented with a different evaluation form based on the evaluation workflow you choose.

  • Johan from Bridgestone EMEA

    Number of employees: 10,000+ employees

    July 2017

    Flexible tool. Supportive company.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Planbox's tool is self-explanatory and easy to use. It also brings quite some flexibility and possibilities for customization. The fact that is white-labeled is great as well.

    Cons

    Planbox's tool features only limited built-in scoring and funneling features. As a result, scoring according to a matrix that reflects the company's overall strategy and focus areas is difficult.

    Review Source: Capterra

    Response: Planbox, Planbox

    July 2017

    Thank you very much for your wonderful support. Planbox offers various voting methods. Please see https://www.planbox.com/resources/idea-management-voting-methods/ for more information. You can configure the system to use a different voting method at various stages of an idea workflow. Planbox also offers a quick configurable evaluation matrix using the Idea Manager feature that was just recently released..

  • Daniel from Black Box

    Number of employees: 1,001-5,000 employees

    July 2017

    Impressed by the highly configurable system. Black Box workflows are all done without customization.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Planbox is our system of record for IT innovation management.

    Pros

    - Flexible workflows can be tailored to match unique Black Box business processes
    - Cloud-based availability anywhere in the world where there is an internet connection
    - Improved communication of idea progress for both the idea submitter as well as product line owners
    - Simple yet effective dashboard with graphs, progress assets, and scoreboards which allow any user to quickly see the latest activity
    - A ¿Challenges¿ concept to focus idea generation around predefined issues

    Cons

    Business rule, form designer, gamification and reporting engines have a lot of power under the hood. A lot of effort has to go into user experience, reward and challenge design in order to stay away from unnecessary complexity and ensure a consistent high user engagement in the innovation program.

    Review Source: Capterra
  • Karin from ERT

    July 2017

    Great innovation results delivered with Planbox

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Defining an Innovation Process for our company Employee engagement Innovation ROI

    Pros

    Planbox software met our criteria of capturing and managing idea submission, automatically generating reports to monitor the innovation process, and the flexibility to customize business rules and automate communications. This has been a huge advantage for us to manage our innovation process and become really efficient at developing new concepts.

    We believe that Innovation cannot come from a single voice and using Planbox software invites many perspectives and input into each idea. As such, ERT will first release the software to its global employees, and in a second phase it will release custom communities for ERT clients to submit their ideas.

    Cons

    Understanding which concepts should receive funding has been a challenge, but the solution helps us identify the best ones which is great. Building a higher level of engagement requires focus and a lot of marketing.

    Review Source: Capterra
  • Paul from Hollister

    July 2017

    Planbox- A powerful innovation management solution that effectively manages our innovation process

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Planbox has very configurable reporting engine that allows us to create rich visualizations of all of the data in our system. Setting up challenges inside the system is simple and easy to do. We love the scalability of the platform

    Cons

    Unclear lines between what falls under support and services. The company constantly updates the solution and I feel that there should be more information on the new features being launched and some training around it. Reporting is very powerful but requires a good understanding of how to configure it.

    Review Source: Capterra

    Response: Planbox, Planbox

    July 2017

    Thank you very much for your wonderful support. Please let us known if there is anything we can do for you to make the solution/user experience even more productive and fun.

  • Susan from Indigo

    July 2017

    Very effective solution to manage the development of ideas and new concepts

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The solution Planbox offers is very easy to use and provides many benefits to our innovation process. We have many reports that help us identify all of the activity in our innovation pipeline. Planbox helps us unite our employees and brings many new concepts to light that have a deep impact on our organization.

    Cons

    The collection of ideas requires a process to be well defined, sometimes we lose track of priorities and we need to focus on building a process that embraces the collection of ideas. We appreciate the service and quarterly progress Planbox provides us to help us improve our efforts and results.

    Review Source: Capterra

    Response: Planbox, Planbox

    July 2017

    Thank you very much for your wonderful support. Please let me if there is anything we can do for you to make the solution/user experience even more productive and fun.

  • Pat from Southlake Regional Health Centre

    Number of employees: 5,001-10,000 employees

    July 2017

    Very professional team that knows how to maximize the use of the platform. Planbox is very powerful!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Product and service management centralized in one location Continuous Improvement for patient care Innovation management process

    Pros

    As a community and regional health care centre, offering advanced services in eight regional programs, our staff and physicians hold a tremendous wealth of experience and expertise that can be leveraged to provide the ultimate patient experience. Our challenge is extracting that knowledge in a focused way¿in essence managing innovation

    Cons

    Review Source: Capterra

    Response: Planbox, Planbox

    July 2017

    Thank you for your review and feedback!

  • Ryan from Stoel Rives LLP

    Number of employees: 5,001-10,000 employees

    May 2017

    We couldn¿t be more excited about our decision to partner with Planbox!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The selection process took approximately two months and several other products were considered. Ultimately, Planbox Innovate was selected for its ability to track and report on the implementation of ideas, its ease of use and turnkey deployment plan. We are looking to foster a culture of change and continuous improvement, and to encourage collaboration on ideas about how to better deliver our legal services to our clients. We want an idea management platform that makes it both inviting and easy to do. Planbox's Innovate solution provides us this platform with powerful and easy to use reporting.

    Cons

    During the implementation we received excellent support. Post implementation support response time has been acceptable. However, in the past the Planbox support response to my issue has been slow at times.

    Review Source: Capterra
  • Jared from Consulting Innovation

    April 2016

    Planbox Innovate is a powerful innovation management tool

    Ease-of-use
    Quality
    Support

    Great professional service team who provides great attention to detail and always delivers great results, excellent product with a great feature list that is geared for innovation programs, strong reporting capabilities. I have been an admin inside the tool and it is very easy to use and to set up different communities and workflows for each of them.

    Review Source: Capterra
  • Thomas from Nakisa

    April 2016

    Great Flexibility, Intuitive Innovation management platform that is best of breed

    Ease-of-use
    Quality
    Support

    We love using Planbox's innovation management platform, its easy to use, it can really adapt itself to our specific needs which we love. We have multiple communities using the tool each with their own variations which is great for our operation. This tool has given our innovation department the ability to manage their innovation process effectively. We have the ability to create challenges that link to our overall strategy which is a great way of building employee engagement. Planbox's team is great to work with, very responsive and provide an excellent level of support and service.

    Review Source: Capterra
  • RJ from panama canal

    December 2015

    Best innovation application for our business

    Ease-of-use
    Quality
    Support

    Three years ago we made a decision to invest in a system to help us realize a sustainable innovation process. I am pleased to say that we just renewed our agreement with Planbox, still going and growing strong. We love the solution and enjoy the best practices expert advice we receive from the Planbox team to help us achieve better innovation results

    Review Source: Capterra
  • Bill from Verizon

    December 2015

    Planbox Innovate's platform has transformed the way Verizon collects, prioritizes & implements ideas

    Ease-of-use
    Quality
    Support

    Over the past three years, Planbox Innovate's platform has transformed the way that Verizon collects, prioritizes and implements employee ideas. By replacing multiple 'electronic suggestion boxes' with a single, enterprise-wide collaboration model that leverages the 'wisdom of the crowd' and engages employees, personally, in the development and advocacy of their ideas, Verizon has realized more than $25 million in business benefits from employee ideation.

    Review Source: Capterra
  • Steven from Bruce Power

    November 2015

    Planbox Innovate is well thought out and offers room to grow as your business matures.

    Ease-of-use
    Quality
    Support

    Bruce Power has been using Planbox Innovate software to provide a platform for employees to contribute and collaborate on improvements since 2009. In that time we have been able to identify millions of dollars in savings and cost avoidance. The software is well thought out and offers room to grow as your business matures. Challenges are particularly effective for solving identified issues and it is features like this that make the software so valuable.

    Review Source: Capterra
  • Jared from Verizon

    Specialty: Telecommunications

    September 2015

    Powerful and intuitive Agile Project management application

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Planbox is an agile project management tool that is simple to use and very powerful. This isn't your typical agile tool, it does a lot more. Believe me, we have been using planbox for several months now and we will never go back to what we used to do before planbox. Easy to use even as agile beginners, support is incredible. Great information is provided to get things started. It was easy for our team to get on board and use the tool and the feedback from my teams have been great. This makes it much easier for us to work together as a team. If you have a team managing multiple projects this is definitely a tool worth considering. The tool easily helps you plan and manage several iterations. My team loves using it and it has improved our productivity. It has improved the way we work and we will continue to use planbox. Overall this is a fantastic product with great features and support. I highly recommend it!

    Cons

    We love the tool, it really works for our fast paced environment. Adapting to agile was a breeze with Planbox.

  • Parsa (Al) from Novatek International

    Number of employees: 51-200 employees

    July 2016

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Review Source: GetApp
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