PM3 has enabled us to move away from our previous PMO processes which were spreadsheet (MS Excel) based and cumbersome. PM3 provides us with the 'single version of the truth' in terms of the development and delivery of our operational plan and progress towards achieving our strategic objectives. PM3 is now the 'golden thread' which runs through all of our operational delivery of projects, change, and major transformation and the flexibility of reporting means that we can generate numerous reports and monitoring documents for operational and strategic delivery groups and corporate decision-making committees with ease and the touch of a button. The overall experience with PM3 has been excellent and we have quickly built excellent relationships with the team at Bestoutcome who have been very supportive and responsive to our needs. We look forward to further developing our use of PM3 as the CCG transitions into the North East and North Cumbria Integrated Care System and hope to be able to use the work we have already done as an exemplar to colleagues from other CCGs/ICSs.

Simplicity, ease of use, interface, flexibility of reporting, innovative approach to management of multiple portfolios. Scalability and the ability to turn on/off various modules to suit the maturity and development of our PMO.

There are no features, of those we currently utilise, that we are unhappy with and we have ample opportunity to discuss developments and improvements with colleagues at PM3.

Very positive. The Bestoutcome team have been very supportive through the initial trial to implementation and training. Looking forward to building on the current configuration and putting the system to the test fully.

Easy to get to grips with. Particularly like how you can select which functions you can switch on/off so you can start small and build on that as maturity and familiarity with the system grows.

Although you can configure some fields and change them to what you want, it would be useful if you could create additional fields to be able to capture more variety of information in the system.

My overall experience has been positive, our customer support [sensitive content hidden] has always been extremely helpful and worked in conjunction with us in terms of developments. He is friendly and approachable and goes the extra miles to ensure customer satisfaction. We have made huge development in the system and continue to develop and roll out to the trust and it is a pleasure to work alongside a supplier that is prepared to listen to suggestions.

The software is easy to use and provides an environment in which projects can be managed successfully. It is self explanatory in terms of use and provides accurate reporting in various reports . I use this software daily in terms of the project plan and actions and i like how it allows for everything to be recorded in one place.

Programme Management, milestones cannot be added to a plan unless a project is created and how linked dependencies cannot be moved as a series and each date needs to be amended individually. More work is required on the programme aspect of PM3

It has give the leadership team to have a visibility of overall portfolio progress

Ease of portfolio management and easy to create custom reports with Datamart on PowerBi

Project management functionalities are not that great compare to other project management tool in the market

Great overall first-hand personable support from the whole PM3 team including at [SENSITIVE CONTENT]. Responsive and understanding in procurement negotiations. Vastly experienced practitioners on hand to support the implementation of the tool. Flexibility shown with short notice changes in training requirements during deployment. Data is entered into PM3 once where oversight can then be sought through a suite of over 100 ready to use configurable reports, saving time at all levels from project teams to the PMO to Director level committees and boards. Project documentation can be uploaded onto the tool, again helping to ensure golden source data and information. Can be used for Agile projects along with the more traditional waterfall projects. The PM3 mobile app helps with being able to access information while on the move. For NHS users: The partitioning function allow for multiple organisations such as Integrated Care providers (ICP) and Integrated Care Systems to capture appropriate related programmes and projects therefore avoiding duplication of effort and misreporting. The Cost Improvement Plan (CIP) functionality allows for the planning, capturing, measuring and monitoring of CIP projects and schemes with a suite of reports built specifically for the NHS and financial savings programme.

The easy-to-use, intuitive and ISO27001 certified (information security) PM3 tool plays an important part in the planning, governance and reporting of portfolios, business change programmes, programmes and projects. The tool provides a valuable golden single source, providing consistency and visibility across the organisation at all levels. It’s obvious that this award-winning tool has been developed by practitioners for practitioners and that the provider understands what success looks like for the client.

Not all parts of the PM3 tool can be configured to local requirements but the benefits of a genuine long-term lasting partnership with the client and access to forums such as the Power User Group means that appropriate changes can be considered for future releases.