Process Street

All my business processes can be managed within Process Street

We use Process Street similarly to a project management tool. All of our new content projects are administered via Process Street and this tool makes it easy for everyone involved in production to know what's expected of them, when. It's a flexible process that changes when, for example, clients need edits or we have to modify the workflow after first assigning the topic. Process Street works with us, not against us. We also use it for miscellaneous tasks like onboarding new team members, new clients, and to set expectations for various repeated projects outside our standard new content workflow.

Pros

I love that I can use this tool to build any workflow, for any use case, and for any customer. I have not found a project management tool (and I've thoroughly tested several) that empowers me to build an intuitive custom workflow like Process Street has. I feel like I'm only scratching the surface of what I could accomplish with this tool and the possibilities are exciting!

Cons

There are some quirks that I trust will be worked out in time, like more options for organizing conditional logic settings or being able to copy parts of one workflow to another. I think the only thing I would change about Process Street is creating some additional efficiencies to scale workflow building but I can't think of any major features it's missing.

Don't Build a Business Without it!

Allows us to build a business with consistent customer experience and keeps all the details in order. This is the most useful business software I've come across.

Pros

As easy to use as a process software can get. Integrates with every software we use via Zapier. Build dynamic and scalable processes. No other software in this price range even compares.

Cons

Need to build a copy and paste feature for pieces of a process, currently you can duplicate the entire process but not just a task or a piece of a task.

Process st, review

it is great! We have been able to compete training and things much quicker than before saving us valuable time.

Pros

how easy it is to use and access. Takes a lot less time out of my teams day when they are not having to shuffle through files and such which is great.

Cons

would like to be able to add a form feature. For example google form layout for us to have a copy of and send to clients

Great tool for onboarding

Pros

It really improved our onboarding process. It's interactive, simple to use by the person who'd being onboarded, and shows your progress, which is a really helpful feature.

Cons

At first, it was a bit overwhelming. There's a lot of features, and it took me a while to understand how to use them.

Game changer for us!

Since using Process.st, the clarity on the tasks to be completed in a repetitive process has been eye-opening, no longer are employees making assumptions as to what should happen or ceasing forward movement because the task has some ambiguity to it. Existing workflows would require manual review of completed tasks and a multitude of hours of following up to verify that they were done and by whom. The time efficiency has allowed us to take on additional work with the same amount of staff.

Pros

The ability to have conditional logic among the tasks is wonderful, it allows us to only present the tasks that need to be completed and hide the ones that do not.

Cons

So far we haven't found any cons relating to this solution, we are very happy with it so far.