Elegant and effective, with awesome support

Easy entry, constantly being improved, great support and hand-holding. Love that so many of the team are accessible and responsive!

Pros

Hugely powerful. It shows that actual Product Managers are behind it.

Cons

Can take a while to really understand all aspects - but the release notes and guides are improving all the time.

Customer support is FAST & thorough, the tool is very easy to use.

Ability to build roadmaps to communicate with both engineers & executives.

Pros

- Low barrier to entry, easy to get going right away
- Visuals & ability to quickly create reports and presentations for executive level staff
- Ability to capture & organize customer feedback
- Roadmaps that aren't timelines/schedules!! Love that it frees you up to focus on the WHAT & WHY and not get hung up on dates/gantt charts.

Cons

- Seems like they are always updating but I could use a few more reporting features & features for resource allocation.

It works okay

Pros

It's better than nothing! We can communicate as a team on product road map ideas and neatly organize them into different areas.

Cons

Customer support is less than stellar, it's often buggy - ideas disappear and re-appear, it says it's offline when it is not.

Great way to track ideas and collaborate, but can be hard to navigate

Pros

Since I am the one at my company talking to clients the most, it's great for me to enter in my feedback and log ideas for product improvement in ProdPad - this is the cleanest forum for my development team and I to prioritize improvements. Easy way to communicate back and forth about ideas and get them into development.

Cons

As someone who isn't as experienced in software, it can be difficult to navigate. ProdPad captures so many details (which is great), but when I'm submitting an idea for our development team, I can get slightly overwhelmed and lost as to what each category means. Guided walk-throughs of the site might help with this.

Make your product great again

Seriously. We've been using tools for managing the day-to-day of product development that work great, but they've all missed the boat when it comes to the what and why of creating your product. This tool has been invaluable when creating specifications for new features, sussing out the nuances about what makes a great feature, and communicating with management and our customers. If you manage a product, you need more than a check-list of tasks to do. This is it.

Pros

Great team
Great communication tool

Simple yet noisy at the same time

Our product manager introduced us to ProdPad and he was our main user. No one else on the team, including myself, has adopted using it nearly as much and so it feels like more noise than help to me

Pros

Creating stories and bucketing them for planning purposes is very easy. It makes a very compelling visual when we do our product roadmap to see the various stories and categories. Integrates with Trello, which we also use

Cons

The stories can build up and the "simple" visuals become muddy very quickly. It would be great to have another layer to summarize above what is already there so we can see the forest through the trees

Fantastic tool for product collaboration with marketing

A fantastic tool, so long as product managers make their updates.

Pros

I love that, as a product marketer, we can see product's updates and artifacts in this platform, the status of different sprints, and not have to chase product managers down to have an update conversation.

Cons

Product is not consistent with their updates - it would be awesome if ProdPad could do push notifications to help product managers remember to capture their updates, or integrations with some of the tools they use like InVision or Jira.

Clunky but looks good

Pros

The UI is fanstastic. The UX is what I care about more and it's garbage.

Cons

It's clunky. It's not obvious how to do anything. I assume that's why they hold so many webinars. It lacks functionality I would expect. You're clicking all over the place to get to where you want to go.