About ProdPad

ProdPad, from CreateShift, is a product management solution that helps businesses of all sizes manage the entire product launch journey. With modules including product strategy and customer segmentation, ProdPad can be hosted in the cloud or run on-premise.

The user interface of ProdPad has a timeline layout that features the latest updates on users’ projects. It provides users the ability to export and import content in various formats. Key features of ProdPad include product design collaboration, customized reporting, customer feedback and idea management.

ProdPad provides drag-and-drop functionality to test and validate the product roadmap. The platform integrates with tools such as Jira, Pivotal Tracker, Trello, TFS, Rally, Google Apps, VSTS...


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Supported Operating System(s):

Web browser (OS agnostic), Windows 10

10 Reviews of ProdPad

Average User Ratings

Overall

3.80 / 5 stars

Ease-of-use

3.5

Value for money

3.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(4)

4

4 stars

(2)

2

3 stars

(2)

2

2 stars

(2)

2

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 10 of 10 results

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December 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

December 2019

ProdPad

It's a great tool to collect, structure and manage feature ideas and feedback in 1 place. They also provide a solution for Roadmaps but we are not using it for this purpose at this time.

Pros

Prodpad Slack integration is the feature I love the most. As a Product Manager, I start my week reviewing feature ideas and feedback and I just need to open Prodpad channel to see the latest. Saves me time and so convenient.

Cons

I find it difficult to browse through all the feedback and feature ideas in Prodpad using search and not to read the same ones again. It might be just the way we organize it in my company still it could be improved. Maybe mark automatically the ones I opened just recently.

August 2016

James from Exolite Ltd

Verified Reviewer

Company Size: 2-10 employees

Industry: Management Consulting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2016

Elegant and effective, with awesome support

Easy entry, constantly being improved, great support and hand-holding. Love that so many of the team are accessible and responsive!

Pros

Hugely powerful. It shows that actual Product Managers are behind it.

Cons

Can take a while to really understand all aspects - but the release notes and guides are improving all the time.

October 2018

ALISON from Venga

Verified Reviewer

Company Size: 11-50 employees

Industry: Restaurants

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

3.0

October 2018

It works okay

Pros

It's better than nothing! We can communicate as a team on product road map ideas and neatly organize them into different areas.

Cons

Customer support is less than stellar, it's often buggy - ideas disappear and re-appear, it says it's offline when it is not.

May 2017

Mallory from Merit Network

Verified Reviewer

Company Size: 51-200 employees

Industry: Computer & Network Security

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2017

Customer support is FAST & thorough, the tool is very easy to use.

Ability to build roadmaps to communicate with both engineers & executives.

Pros

- Low barrier to entry, easy to get going right away - Visuals & ability to quickly create reports and presentations for executive level staff - Ability to capture & organize customer feedback - Roadmaps that aren't timelines/schedules!! Love that it frees you up to focus on the WHAT & WHY and not get hung up on dates/gantt charts.

Cons

- Seems like they are always updating but I could use a few more reporting features & features for resource allocation.

Response from CreateSHIFT

Replied May 2017

Hi Mallory, We're thrilled to hear that ProdPad is helping you get so much done! Thanks for leaving us this review - we love having you here. :) -Team ProdPad

October 2018

Breann from Venga

Verified Reviewer

Company Size: 11-50 employees

Industry: Hospitality

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Functionality

5.0

October 2018

Great way to track ideas and collaborate, but can be hard to navigate

Pros

Since I am the one at my company talking to clients the most, it's great for me to enter in my feedback and log ideas for product improvement in ProdPad - this is the cleanest forum for my development team and I to prioritize improvements. Easy way to communicate back and forth about ideas and get them into development.

Cons

As someone who isn't as experienced in software, it can be difficult to navigate. ProdPad captures so many details (which is great), but when I'm submitting an idea for our development team, I can get slightly overwhelmed and lost as to what each category means. Guided walk-throughs of the site might help with this.

December 2016

Ben from RideAmigos

Verified Reviewer

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2016

Make your product great again

Seriously. We've been using tools for managing the day-to-day of product development that work great, but they've all missed the boat when it comes to the what and why of creating your product. This tool has been invaluable when creating specifications for new features, sussing out the nuances about what makes a great feature, and communicating with management and our customers. If you manage a product, you need more than a check-list of tasks to do. This is it.

Pros

Great team Great communication tool

Response from CreateSHIFT

Replied December 2016

Thanks for dropping this lovely review, amigos! - All of us at ProdPad

December 2018

Matt from EnergyPrint

Verified Reviewer

Company Size: 11-50 employees

Industry: Environmental Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Functionality

3.0

December 2018

Simple yet noisy at the same time

Our product manager introduced us to ProdPad and he was our main user. No one else on the team, including myself, has adopted using it nearly as much and so it feels like more noise than help to me

Pros

Creating stories and bucketing them for planning purposes is very easy. It makes a very compelling visual when we do our product roadmap to see the various stories and categories. Integrates with Trello, which we also use

Cons

The stories can build up and the "simple" visuals become muddy very quickly. It would be great to have another layer to summarize above what is already there so we can see the forest through the trees

October 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

October 2018

Fantastic tool for product collaboration with marketing

A fantastic tool, so long as product managers make their updates.

Pros

I love that, as a product marketer, we can see product's updates and artifacts in this platform, the status of different sprints, and not have to chase product managers down to have an update conversation.

Cons

Product is not consistent with their updates - it would be awesome if ProdPad could do push notifications to help product managers remember to capture their updates, or integrations with some of the tools they use like InVision or Jira.

November 2019

Timoté from Elium

Verified Reviewer

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

4.0

Functionality

2.0

November 2019

Weak user experience

We decided to stop using the tool and everyone in the organisation was complaining.

Pros

Even though the tool is easy to implement and get started, they too much try to impose their way of approaching product management. Additionally most of the view are really weak and difficult to manage.

Cons

Even though the tool is easy to implement and get started, they too much try to impose their way of approaching product management. Additionally most of the view are really weak and difficult to manage.

September 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

2.0

Functionality

2.0

September 2018

Clunky but looks good

Pros

The UI is fanstastic. The UX is what I care about more and it's garbage.

Cons

It's clunky. It's not obvious how to do anything. I assume that's why they hold so many webinars. It lacks functionality I would expect. You're clicking all over the place to get to where you want to go.