ProdPad

It's a great tool to collect, structure and manage feature ideas and feedback in 1 place. They also provide a solution for Roadmaps but we are not using it for this purpose at this time.

Pros

Prodpad Slack integration is the feature I love the most. As a Product Manager, I start my week reviewing feature ideas and feedback and I just need to open Prodpad channel to see the latest. Saves me time and so convenient.

Cons

I find it difficult to browse through all the feedback and feature ideas in Prodpad using search and not to read the same ones again. It might be just the way we organize it in my company still it could be improved. Maybe mark automatically the ones I opened just recently.

Elegant and effective, with awesome support

Easy entry, constantly being improved, great support and hand-holding. Love that so many of the team are accessible and responsive!

Pros

Hugely powerful. It shows that actual Product Managers are behind it.

Cons

Can take a while to really understand all aspects - but the release notes and guides are improving all the time.

It works okay

Pros

It's better than nothing! We can communicate as a team on product road map ideas and neatly organize them into different areas.

Cons

Customer support is less than stellar, it's often buggy - ideas disappear and re-appear, it says it's offline when it is not.

Customer support is FAST & thorough, the tool is very easy to use.

Ability to build roadmaps to communicate with both engineers & executives.

Pros

- Low barrier to entry, easy to get going right away - Visuals & ability to quickly create reports and presentations for executive level staff - Ability to capture & organize customer feedback - Roadmaps that aren't timelines/schedules!! Love that it frees you up to focus on the WHAT & WHY and not get hung up on dates/gantt charts.

Cons

- Seems like they are always updating but I could use a few more reporting features & features for resource allocation.

Great way to track ideas and collaborate, but can be hard to navigate

Pros

Since I am the one at my company talking to clients the most, it's great for me to enter in my feedback and log ideas for product improvement in ProdPad - this is the cleanest forum for my development team and I to prioritize improvements. Easy way to communicate back and forth about ideas and get them into development.

Cons

As someone who isn't as experienced in software, it can be difficult to navigate. ProdPad captures so many details (which is great), but when I'm submitting an idea for our development team, I can get slightly overwhelmed and lost as to what each category means. Guided walk-throughs of the site might help with this.