About ProdPad

ProdPad, from CreateShift, is a product management solution that helps businesses of all sizes manage the entire product launch journey. With modules including product strategy and customer segmentation, ProdPad can be hosted in the cloud or run on-premise. The user interface of ProdPad has a timeline layout that features the latest updates on users’ projects. It provides users the ability to export and import content in various formats. Key features of ProdPad include product design collaboration, customized reporting, customer feedback and idea management. ProdPad provides drag-and-drop functionality to test and validate the product roadmap. The platform integrates with tools such as Jira, Pivotal Tracker, Trello, TFS, Rally, Google Apps, VSTS, Active Direct...

ProdPad Pricing

Basic: $39/month (paid annually) or $45 /month (paid monthly) - 1 product roadmap Plus: $59/month (paid annually) or $69 /month (paid monthly) - 3 product roadmaps Premium: $299 (paid annually) or $349 /month (paid monthly) - 10 product roadmaps Unlimited: $2499 (paid annually) $2899 /month (paid monthly) - Unlimited product roadmaps

Starting price: 

$39.00 per month

Free trial: 

Available

Free version: 

Not Available

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ProdPad User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

3.5

Value for money

3.5

Customer support

4

Functionality

4

Showing 1 - 5 of 11 reviews

Anonymous

Company size: 11-50 employees

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2019

ProdPad

It's a great tool to collect, structure and manage feature ideas and feedback in 1 place. They also provide a solution for Roadmaps but we are not using it for this purpose at this time.

Pros

Prodpad Slack integration is the feature I love the most. As a Product Manager, I start my week reviewing feature ideas and feedback and I just need to open Prodpad channel to see the latest. Saves me time and so convenient.

Cons

I find it difficult to browse through all the feedback and feature ideas in Prodpad using search and not to read the same ones again. It might be just the way we organize it in my company still it could be improved. Maybe mark automatically the ones I opened just recently.

James

Company size: 2-10 employees

Industry: Management Consulting

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2016

Elegant and effective, with awesome support

Easy entry, constantly being improved, great support and hand-holding. Love that so many of the team are accessible and responsive!

Pros

Hugely powerful. It shows that actual Product Managers are behind it.

Cons

Can take a while to really understand all aspects - but the release notes and guides are improving all the time.

ALISON

Company size: 11-50 employees

Industry: Restaurants

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
3

Functionality

out of 5

October 2018

It works okay

Pros

It's better than nothing! We can communicate as a team on product road map ideas and neatly organize them into different areas.

Cons

Customer support is less than stellar, it's often buggy - ideas disappear and re-appear, it says it's offline when it is not.

Mallory

Company size: 51-200 employees

Industry: Computer & Network Security

Time used: Less than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2017

Customer support is FAST & thorough, the tool is very easy to use.

Ability to build roadmaps to communicate with both engineers & executives.

Pros

- Low barrier to entry, easy to get going right away - Visuals & ability to quickly create reports and presentations for executive level staff - Ability to capture & organize customer feedback - Roadmaps that aren't timelines/schedules!! Love that it frees you up to focus on the WHAT & WHY and not get hung up on dates/gantt charts.

Cons

- Seems like they are always updating but I could use a few more reporting features & features for resource allocation.

Response from CreateSHIFT

Hi Mallory, We're thrilled to hear that ProdPad is helping you get so much done! Thanks for leaving us this review - we love having you here. :) -Team ProdPad

Replied May 2017

Breann

Company size: 11-50 employees

Industry: Hospitality

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
5

Functionality

out of 5

October 2018

Great way to track ideas and collaborate, but can be hard to navigate

Pros

Since I am the one at my company talking to clients the most, it's great for me to enter in my feedback and log ideas for product improvement in ProdPad - this is the cleanest forum for my development team and I to prioritize improvements. Easy way to communicate back and forth about ideas and get them into development.

Cons

As someone who isn't as experienced in software, it can be difficult to navigate. ProdPad captures so many details (which is great), but when I'm submitting an idea for our development team, I can get slightly overwhelmed and lost as to what each category means. Guided walk-throughs of the site might help with this.

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