SpiraTeam software


85 reviews(4.0/5)
85 reviews(4.0/5)

SpiraTeam is a project management solution that offers collaboration and quality assurance tools for businesses of all sizes and within all industries. The solution can be deployed either in the cloud or on-premise and is compatible with most web browsers. SpiraTeam is suitable for IT professionals and project managers who want to analyze and execute projects.

SpiraTeam provides key features such as task management, resource management, portfolio management, file sharing and issue management. The solution enables project managers to schedule team members, allocate resources on specific tasks and check project status in real time. Team members can update the progress of each project based on actual and remaining tasks. Every project offers a dashboard that summarizes all information regarding its status.

The solution comes with one year of free product support that includes phone support, a help desk and access to an online knowledge base. A free trial is available for new customers and pricing is per user per month.

Supported Operating System(s):
Web browser (OS agnostic)

85 Reviews of SpiraTeam

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  • Ambrish from CHS

    June 2018

    Its an awesome prodect from Inflectra for overall project management . Customer support is excellent

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Nice features,integration with most of the automation tools,ease of navigation,easy to understand UI,tracking of tasks,version control,access as per roles,easy tracking of all artifacts and easy to understand the mappings with them.

    Cons

    Reporting can be much better.Sometimes some formats throw error while reporting,mostly detailed incident reports fail while attaching images other than jpeg formats.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    April 2018

    Have used SpiraTeam for several years and find the product features getting very rich.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Being able to demonstrate application lifecycle management in one application regardless of the framework of choice!

    Pros

    Recently, I used some of its custom reporting functionality and was amazed at the easy interface and the out-of-the-box functionality. Very good.

    Cons

    At this point, I can't think of anything as they have a good roadmap, webinars, and user groups that support most of the immediate questions I have had.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jan from webcom

    Number of employees: 51-200 employees

    January 2018

    excelent but colicated tool for managing development

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    overview about load and work

    Pros

    solution complexity is good for managers and overview, graphs is good and transparent to users, notification is understandable

    Cons

    not so much user friendly mainly for simple users, navigation is not simple, default dashboard is complicated and too much data contains

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Inflectra, Inflectra Corporation

    January 2018

    Thanks for the feedback, SpiraTeam is designed to be a comprehensive solution. We have been simplifying the navigation and layout in the last couple of releases for end users (vs. managers).

  • Chris from Cenduit

    January 2018

    SpiraTeam is a robust ALM tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Initial configuration of the system was pretty easy, and while there are many options to set up, everything is nicely presented and simple to follow.

    Cons

    Creating and editing workflows (like for defect mgmt) sometimes feels like more effort than it should be, and I think the interface for doing so could be improved.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Peter from Maas Database Applications GmbH

    Number of employees: 1 employee

    October 2017

    My contacts with Inflectra can only be reviewed at 5-star at the moment

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    A very good tool for my QA skill set

    Pros

    Integration of all tools, open interfaces, online access from anywhere => to showcase example business cases to my customers, ease of use,

    Cons

    It would be good to have the possibility to create own reports, that can be used as official QA-Reports... every customer has his own QA-Reporting requirements
    (...but maybe I haven't found it yet...)

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • John from DHHS Tasmania

    Number of employees: 10,000+ employees

    September 2017

    Great value and great support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Feature set for the price compared to competing products. Flexible licensing. Very good support from the company.

    Cons

    Very occasionally can be slow, for no apparent reason. Validation against AD can be difficult to setup.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Dieter from Rota Yokogawa

    Number of employees: 201-500 employees

    May 2017

    You get more than you pay for SPIRATeam - easy to use - get better from update to update

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    - Great overview over the project progress - Easy administration effort

    Pros

    - easy administration
    - traceability over the whole development process
    - good test integration
    - integrated dokument versioning
    - good and fast support

    Cons

    - external test tool integration arn´t freeware anymore
    - text editor for inputs arn´t so good like in other tools

    Review Source: Capterra
  • Tom from Interactive Intelligence

    Number of employees: 1,001-5,000 employees

    December 2016

    Pretty Good!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall, I like SpiraTeam. There's a bunch of different ALM solutions out there. I prefer something easy of a lot of confusing functionality. SpiraTeam is somewhere in the middle. It has a good balance. I use it for keeping track of test cases, but don't use the requirements functionality. I wish we did use the Requirement functionality, but the developers I work with have a thing about NOT documenting what they are developing... In any case, I can produce the results of the test effort rather easily so the rest of the team can see where we are within the project. Some of the annoyances are the ability to produce a report and distribute to the rest of the team. With the templates that SpiraTeam provides, I would like something a lit bit different. The templates just don't provide the information that I need. I know there is a way to modify the templates, but never had time to devote to figure it out. Also, the way arranging tests in folders and then moving tests around in the folders has been difficult over the versions of SpiraTeam. I like how tests are arranged in that way. It helps keep everything organized in a good manner, but the implementation of it is not entirely perfect. test cases often get put in the wrong place and have to spend some time moving them around. My last annoyance is how test cases are copied and pasted. When pasting a test case, it places it on the top of the test case I copied, not underneath it. That bugs me more than anything. But when judging SpiraTeam as a whole, I do like the product, but it's those little interface annoyances that get in the way.

    Pros

    I like the concept of how test cases are arranged, within folders.

    Cons

    I don't like how the concept of the folders was implemented. Often times, when copying and pasting test cases, it gets placed in the wrong location. Have to spend extra time getting test cases and folders placed in the right location.

    Review Source: Capterra

    Response: Inflectra, Inflectra Corporation

    December 2016

    Hi Tom Thanks so much for the very fair and detailed review, we appreciate the time you spent writing it. I would like to mention that in SpiraTeam v5.0 we completely overhauled the test case and test set folders in line with the issues you identified, so please try out the newest version and let us know if you have any suggestions or feedback.

  • Walter from MIT LL

    Number of employees: 1,001-5,000 employees

    December 2016

    SpiraTeam Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I am an engineering contractor performing both SW development and SW qa work. I have convinced my last 3 employers to use Spirateam to help with project management and automation testing.

    Pros

    1) great value for the money
    2) flexibility
    3) can help track all aspects of a project

    Cons

    I am still on version 4, so it may be that some of these are handled by v5

    1) not tied in well enough with build systems
    2) no test scheduling support supplied for linux systems
    3) no simple way to tell which automated hosts are currently being used for automated testing. Should be some GUI screen that provides a single look at whats being scheduled and to what host.

    Review Source: Capterra
  • Boris from OneLogin, Inc

    Number of employees: 51-200 employees

    December 2016

    SpiraTeam, great potentials, good feature set and excellent support team

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I believe the fact that I bringing with me the SpiraTeam to the third company I am working for, speaks for itself. In my current company, I was able to replace Jenkins and TestRail with the SpiraTeam. Eliminating an extra tool is always great news for the companies, thank you SpiraTeam!

    Pros

    Great variety of plugins

    Cons

    Limitations for some integrations, Jenkins will be a good example for that.

    Review Source: Capterra

    Response: Inflectra, Inflectra Corporation

    December 2016

    Thanks Boris, we have the page rendering speed, firmly in our sights for the next version.

  • Tammy from IHRC

    December 2016

    Requirements and Test Management in one place

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The primary goal of the software we were looking for was the management of requirements and testing along with a built-in traceability matrix and reports. SpiraTeam included these at a reasonable cost. We purchased the 4.2 version and have not upgraded to the latest. We like the feature that not only maps the requirement to test case(s) but also indicates how many of the associated test cases have passed/failed. The filtering on tables for Requirements, Test Cases and Incidents is very helpful. Also like the folder and subfolder concepts to easily group system features. We have not used the Test Sets feature. We've been able to generate requirements and test reports and make some modifications. I am not a developer so this was a bit challenging and was not able to figure out how to create a report for bugs not linked to test cases. SpiraTeam does have a report showing Test Cases with associated incidents of which I was able to expand to get additional incident information other than just the ID. They have a handful of other reports as well. We used several administrative features. Adding new users and projects is fairly easy and straight forward. We configured the Incident work steps (workflow) to meet our business workflow (e.g., added Works as Designed and Close (by Design)), added some custom fields and adjusted field properties (e.g., hide, require) per the workstep. We used the email notifications feature as well. We also synchronized with Jira but abandoned this. We could not get the components to map but mostly because after trying it, we found it much easier to manage defects in one system for our internal processes. Once a bug is synchronized and written to Jira, you can only update it from Jira, not SpiraTeam. It would be nice to have a feature that lets you know when a test case should be retested because the associated bugs are fixed. Customer Service is responsive and professional. Sometimes I found answers to my questions on their Knowledge Base. Overall good experience. Really helps to see that requirements are covered by test cases and gives the ability to manage test case (pass/fail) in one place without having to use spreadsheets!

    Review Source: Capterra
  • Jeremy from HyTrust

    December 2016

    Great product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We've been using the product for a couple of years and it has been great so far. Support has been very responsive and helpful whenever we needed them.

    Review Source: Capterra
  • Kevin from Kent Corporation

    Number of employees: 1,001-5,000 employees

    December 2016

    Great product for managing software testing at a great price.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    SpiraTeam has been a great tool for meeting our Software Quality Testing goals. We use Planning to track our business requirements and trace them to our test cases. We use the Testing section to capture all our test cases and record our test runs. We have started to use the Rapise Test Automation Tool to integrate with SpiraTeam and run our test automation scripts. We use Tracking to document all our test failures and track incidents for our projects. The Dashboard and Reporting sections have been valuable in communicating test progress and results to our project teams. We have been very pleased with the tools use and performance.

    Pros

    All the functionality needed for our Software Quality Testing goals at a great price.

    Cons

    Reporting could be easier to manage and sorting columns by "not" would be valuable - ex. Status = "not" Accepted for Requirements.

    Review Source: Capterra
  • Robert from Alakai Defense Systems Inc.

    Number of employees: 11-50 employees

    December 2016

    Great Lifecycle Management Tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    SpiraTeam is a flexible lifecycle management tool. In addition to using it for software development, we've found the incident tracker to be highly customizable for hardware defect resolution tracking. This is an extremely cost-effective tool for creating standardized workflows and improving the documentation trail of your products.

    Pros

    Incident tracker flexibility is phenomenal.

    Cons

    Inability to search the contents of uploaded documents that contain text from the search bar to get back to your artifacts.

    Review Source: Capterra
  • Daniel from Freelance

    Number of employees: 1 employee

    November 2016

    A complete vision of the projects

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I was used SpiraTeam in some projects. Our work with the application was right, but our experience with it, is like a fixed application with a strongest modulation of the project process. The UI, is not very friendly with a complex form to work on it. Is true, that you can add any document, requirement, task or other in each moment, but you cannot change the flow of the project. In action it is maddening because you has not clarity of the steps to do with the different parts of the project. But, if you have a big project with many people that need to interact (for example, you need to follow the status of the tasks and the test cases by developer) it is your project application.

    Pros

    The application can modify to adapt the workflow to your needs (based on a complex workflow). The document management is very good. You can change a part of UI (colors, logos, etc.). You can do a personal dashboard with your heat points. This could help you to focus your most important points.

    Cons

    In my personal opinion, the application needs a guidance or a screen that can show the flow process to make more easy the entry of the project elements.

    Review Source: Capterra

    Response: Inflectra, Inflectra Corporation

    November 2016

    Thanks for the feedback. We are adding a new user onboarding wizard into SpiraTeam to guide a new user through the project management process that is enabled in SpiraTeam. We're not sure which version Daniel used, but v5.0 has a completely overhauled user interface which our users are loving.

  • David from Consafe Logistics

    Number of employees: 201-500 employees

    May 2016

    SpiraTeam and Inflectra great alround value

    Ease-of-use
    Quality
    Support
    Value for Money

    Very intuitive and easy to use application with custom role based access that suites any organisation. We have run the in-house version for over four years now and nothing much to complain about and when we've had a problem the support has been fantastic. We don't use the application to its fullest potential but extensively for test management and reporting.

    Pros

    Ease of use, no client installations, supports the main browser flora, a multitude of plugins for integration with other systems. Configuration flexibility. Plenty of features to grow in to. Fantastic support team and a vendor that listens to the user base addapting and improving the application at every new release. Very reasonable licensing and support fees.

    Cons

    I can only think of one drawback that is MS platform dependancy for the server installation and db.

    Review Source: GetApp

    Response: Inflectra Corporation, Inflectra Corporation

    May 2016

    Thanks David

  • Erin from ASI Business Solutions, Inc.

    Number of employees: 51-200 employees

    December 2015

    Great Tool For The Entire Project Life Cycle

    Ease-of-use
    Quality
    Support
    Value for Money

    We have been using SpiraTeam within our organization for quite a few years. SpiraTeam is very easy to use, and is a great way to help track, maintain and troubleshoot an entire project, from the planning stages, to implementation, to enhancement requests and software bug and defect resolution. I would recommend SpiraTeam to any organization looking for a straightforward, easy to use tool.

    Pros

    Pros:

    Easy to use
    Versatile
    Tracks multiple project points

    Cons

    Cons:

    Cannot easily move artifacts from one project to another.

    Review Source: GetApp
  • Boris from Declara, Inc

    March 2015

    SpiraTeam

    Ease-of-use
    Quality
    Support

    Pros: Great integration story with variety of third party tools. Strong customization capabilities Availability of all key components Cons: Reports don't have enough graphical representations. Limited and not very intuitive customization of the reports. Some painful flows in the integration with very popular tool on the market: Jira.

    Review Source: Capterra

    Response: Inflectra, Inflectra Corporation

    March 2015

    Thanks for the feedback, we are aware of the JIRA integration piece and we are going to be releasing a direct cloud connect option in the very near future for customers where both tools are cloud-based.

  • February 2015

    Just starting

    Quality
    Support
    N/A

    We have just started to work with SpiraTeam. What I can tell so far, support is excellent.

    Review Source: GetApp
  • January 2015

    Best Value Alternative to the Big Bloated Beasts

    Quality
    Support
    N/A

    This is a great suite for managing the application development life cycle. Very competitive in features and functions. This suite is just as good, if not better than IBM's or HP's suites. I've now worked with all three and can easily recommend this for all but the most complex and complicated organizations. I'm using the SaaS version and it works great. Gartner positions this in the niche-players section of its magic quadrant when it should be in the Leaders section, far above and to the right of the others!

    Pros

    Functionality
    Reasonable Documentation
    Customer Service
    Pricing

    Cons

    None discovered yet

    Review Source: GetApp
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