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RATING:

4.48

(80)

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Overall Rating
4.48 / 5 (80)
Ease-of-Use
4.5 / 5
Value for Money
4.5 / 5
Customer Support
4.5 / 5
Functionality
4 / 5
Last Review Written
April 12, 2021
Pros/Cons
  • Pros

  • The best feature I like about this software is the integration with JIRA.
  • It's very intuitive for someone new to the product to jump in and get a pretty good idea of what's going on very quickly.
  • Cons

  • The lowest level plan supposedly allows unlimited numbers of viewers but there seems to be issues if it was opened by me and more than one other use. The use at scale this becomes a very costly tool.
  • There was a Microsoft alike design. Personally I dislike Microsoft look&feel.
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Ideal Customer Size
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
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Videos

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