Syncee

RATING:

2.0

(3)
Overview

About Syncee

Syncee is a global B2B dropshipping and wholesale platform made for retailers and suppliers. On the Syncee Marketplace, online store owners can browse among millions of high-profit products from reliable suppliers from the US/CA/EU/UK/AU+more with fast shipping. Retailers can fill their store easily via the directory, and Syncee will manage the product data uploads and updates along with the order data synchronization automatically. Both big and small retail businesses can find dropshipping products on Syncee Marketplace to easily broaden their online store's selection. The application offers dynamic pricing settings and multifaceted product, and catalog settings. To help merchants work more, retailers and suppliers can communicate with each other via an in-app chat...

Syncee Pricing

Additional pricing details are provided by Syncee.

Starting price: 

$19.00 per month

Free trial: 

Available

Free version: 

Available

Millions of high-profit products.
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Syncee Reviews

Overall Rating

2.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

2.5

Customer Support

1

Value for money

1

Functionality

2

Most Helpful Reviews for Syncee

3 Reviews

Noah

Consumer Services, 1 employee

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed February 2023

Good dropshipping platform

PROS

It was easy to use and was able to do everything that I was looking for.

CONS

There weren’t enough products within my niche. I was able to find another platform that was free and had more product options so decided to go with that one after the free trial

Vendor Response

Thank you for your review. If anytime you have a question or need help in finding suitable products and suppliers for your business, please feel free to reach out to our customer support anytime via in-app chat or email. We are here for you. Please note that the product and supplier selection available on Syncee Marketplace is constantly growing so it's worth staying up-to-date with the latest arrivals to find suitable goods for your store.

Replied February 2023

Robert

Computer Software, 11-50 employees

Used daily for less than 6 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed November 2023

The worst experience ever!

The worst experience in my life. They just want to charge you. Thet absolutelly don't care about their servise quality.

PROS

There are not any pros. I wish to be possible minus 5 stars for them.

CONS

They can sudenly delete your account anytime and they stop communication with your. They don't care about low, taxes, your business, etc.

Reasons for switching to Syncee

Because Syncee and their CEO deleted suddenly our account without any warning. Avoid them at all costs if you can.

Anonymous

501-1,000 employees

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed May 2023

Con artists. Fake free trial. Terrible service.

They then backflipped and proceeded to attempt to make false statements to gaslight me and admissions that their system clearly has communication / transparency flaws and hidden traps relating to Shopify trials: 1. Syncee advised the 2 email confirmations I received from their system for successfully cancelling my 2 stores was an error / double up2. Syncee dropped the bomb that with Shopify connections, they automatically create a new account linked to said Shopify email in the background without any warning or notification (essentially triggering a whole new trial account) of which I had no access to, visibility over or knowledge of) - so therefor I had 2 accounts with Syncee now, and turns out only one of them apparently had been cancelled (yet I try signing into to this other so called account email they tell me it is and resetting the password and their system says it doesn't exist)3. Their online platform showed the same two cancellation confirmations in their message centre, they claimed this was likely a "caching issue" on my web browser4. Despite these admissions, they still stand by their refusal to refund this unsubstantiated and unauthorised chargeBE VERY CAREFUL WITH THIS COMPANY. They are con artists. There are others online who have reported similar experiences of being scammed under the guise of this 'free' trial. I'm shocked at how much they continued to dig themselves into a hole by disclosing all of these clear system faults and errors.

PROS

Absolutely nothing. They couldn’t get our API connected and stung me with a $198 USD charge despite closing my account well within the free trial.

CONS

For background:1. I signed up to a 14 day free trial account with Syncee and connected it to Squarespace and Shopify to test2. They were unable to get our API connected, so I cancelled the account / trial (with 4 days remaining on the trial)3. I also cancelled my Shopify trial a week later and was stung with a $198 USD charge by Syncee via Shopify without any warning4. I requested Syncee to refund as clearly this was a mistake (provided extensive evidence of email confirmations the account was closed, Shopify sign in security notifications with the exact same date and time stamp etc etc)5. Syncee refused to refund without any investigation - just referred to their refund and cancellations policy6. I left a review and escalated to their CEO via email7. Syncee immediately emails me and offers a refund but only if I remove the review first and accept this was a 'misunderstanding' on my part (it was not!)8. I said I would consider it if the refund was made immediately