Teamwork PM Software


 

Teamwork Projects is a cloud-based project management platform suitable for various applications. Features include task lists, time tracking, file uploads and messages.  Teamwork Projects helps teams manage group objectives, communicate and establish business processes.

The project scheduling feature allows project managers to define project tasks, assign them to people and track in-progress assignments. The product also features document management, which allows users to share documents within the team through an online portal.

The client billing feature allows users to generate invoices based on hours worked and expenses incurred. Dashboards provide visibility into project objectives, while project collaboration features enable communication through mobile devices so team members and project managers can oversee project execution remotely.

Teamwork Projects can be integrated with applications such as FreshBooks, Dropbox, Google, Box and more.

 

Teamwork Projects - Dashboard
 
  • Teamwork Projects - Dashboard
    Dashboard
  • Teamwork Projects - Messages
    Messages
  • Teamwork Projects - Milestones
    Milestones
  • Teamwork Projects - Task details
    Task details
  • Teamwork Projects - Files
    Files
  • Teamwork Projects - Getting started
    Getting started
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8

258 Reviews of Teamwork Projects

 

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Software Advice Reviews (10)
More Reviews (248)

Showing 1-10 of 10

Ryan from VisionMS
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Best Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If you use any other application, you are mistaken. This product is fantastic.

Pros

All around functionality. You can customize anything to your liking. Unlimited users with custom security.

Review Source
 
 

Kevin from UB SDM
Specialty: Education
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2017

October 2017

Good PM software for any size project

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The program is easy to use, has a good tutorial and help section, the features included allows the user to simply track tasks or even track budgets.

Cons

At this time, I do not have any cons, as it works perfectly for me. The one thing I am a little nervous about is managing multiple projects in the software.

Review Source
 
 

Steve from ITH
Specialty: IT Services
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Teamwork is good for storing information

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall its a good tool but need to improve the user experience.

Pros

Teamwork is a good tool to store the information for your project. You can create tasks and keep project details. But I do not think its best to manage the project communication among the team members. The only reason, I do not like this to manage project collaboration because it is not user friendly.

Cons

The user experience needs to be improved. The screens have enough information but lacks the ability to communicate its message to the users.

Review Source
 
 

Jas from NRG Electric Ltd.
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Teamwork Projects is a great collaboration tool for everyday tasks for projects of all sizes.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall, this program is very useful in organizing larger tasks. I find Google Keep better for small To-do list type tasks and Teamwork more useful for larger projects which will have several different tasks that may take several weeks to complete. Once you have set your templates and assigned collaborators to tasks, you'll find this is a very easy to use tool to organize and log events for various projects.

Pros

Integrates easily with Google Drive and many other applications. This allows you to "store" more files on the Teamwork database without actually using up the storage space.

Easily assign tasks to cooworkers and monitor their progress live. Can even set email notifications when a task is assigned to you or made available for you to work on.

Dependencies feature allows for the user to streamline flow of start to end for all tasks. You won't be able to work on a task until the one prior to is completed.

The ability to create task templates makes it very quick and easy to add task lists with pre set dependencies and assigned collaborators.

Cons

Is a bit pricey compared to some other softwares but definitely has more features.

New Gaant Chart feature is useful but not as intuitive yet. They are always working on updates so I'm sure it will be improved.

Review Source
 
 

Laura from Backstage Library Works
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Useful for teams!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Easy to use and works great for what we need it to do: a central location where tasks can be signed out (and avoid someone duplicating a task), an easy way to identify due dates for each particular task (as well as track what is late), separate project folders to keep everything separate (as sometimes task names tend to be the same), can even be used for your own daily personal tasks to check off as you go. I like that as an administrator for the site I can see what is running behind and make the needed changes among the teams. Comments can be added anywhere as well and things link to email notifications if you want them to -- so nothing gets overlooked.

Review Source
 
 

Jennifer from DeWys Engineering
Specialty: Engineering
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Very Happy with this Project Management Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall I would recommend this to anyone who is looking for a project managing software at a reasonable price.

Pros

Really like the detail this software can capture about my projects. It is very user friendly, and has lots of functionality.

Cons

There really isn't anything about this software that I have experienced so far that has been a con for our company.

 
 

Rafael from Scheduling Guru
Specialty: IT Services
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

More a Task Management Than a Project Management Tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

We chose it due its simplicity. We have evaluated different tools and other tools had more to offer but we decided this should be a perfect tool to get our consultants started with a web based tool.

Pros

Fast, easy to use and clear interface.
The basics of task management combined with its built in time tracking tool will boost your productivity.
I liked the kanban view and the price structure that allows invite customers users without paying more.
The users permissions are power and flexible and it has all collaborative tools too.
Easy to find files attached to tasks.

Cons

It has some extra tools as Billing or Calendar that are not really useful.
Billing is not easy to use and Calendar are not synced with Outlook (it is possible to turn it off).
It does not have Financial control (only time control) and very few reporting options.
Time tracking view could offer a weekly view to help reviewing the data.

 
 

Alan from Fire Systems Technology, Inc
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Super for all aspects of Project Management for Labor

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

When it comes to creating a project schedule with milestones and tasks, this software is nice for small to mid-sized subcontractors like our company. Very nice program with great potential to grow, and a team that seems interested in continuously improving the product!

Pros

The time tracking is really user-friendly and can report against estimated hours for each task - very simply. Some programs do not allow the flexibility that Teamwork allows when it comes to going from a drilled down project format to a broad view schedule for all projects in progress - teamwork does this nicely. It also allows notes for RFIs, COs, and project logs. Files can be fully uploaded or linked through programs like dropbox. Project photos can be uploaded to each job. The improved Overview gives a nice "quick glance" to see what's going on in each project.

Cons

Does not allow entering estimated materials cost with the ability to track actual expense verses remaining committed costs. It seems the format of the program would readily accommodate this, so it could be one of the improvements the team is working on. The program has an integrated chat that could be extremely powerful if audio was added (like Voxer). For the cost of the program, there is no way that someone could expect these items, but for customers like me, who are so happy with the foundation of it, I would gladly pay more for them - the platform is NICE. Not sure this belonged in the Cons...

Advice to Others

If you are looking for a good tool for scheduling projects and assigning crews - hard to beat. If you are looking for a project management program that will allow you to track the cost of labor against tasks, look no further. After looking extensively through project management programs and even starting several of them like corecon, basecamp, etc... this program proved far better for us. I liked smartsheet, but this program is even sharper!

 
 

Shamita from Jobvite
Specialty: Marketing

May 2016

May 2016

Frustrating.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

This product gets the job done but is very hard to use and extremely buggy.

Likes Least

Many of the email alerts don't work and my biggest complaint is the search function. It is impossible to find a previous message in this system and sometimes it will show files by file attachment, message name, task name, or message body (but it is never consistent in what appears)

Recommendations

Use a project management tool like Asana instead, which has consistent email alerts and a great search function.

 
 

Chris from Project World Impact
Specialty: Marketing

January 2016

January 2016

Teamwork may be big, but it's not the best

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

They obviously have scale and use it to their advantage. We have used them for a while now and I think that they could be doing a lot better in terms of functionality and actual usability.

Likes Least

They lack improvements. Most of their competitors are constantly improving, but they seem to be very comfortable where they are and aren't improving.

Recommendations

It really isn't that great compared to everything else that is on the market (asana, zoho projects, microsoft projects, wrike).

 
 
 
Showing 1-20 of 248

Kyle from Dot Foods

December 2017

December 2017

A solid option that just wasn't the best one for our team.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The functionality of this software was reliable and offered many of the qualities that we were looking for. As with all software, it's more about setting up the features to fit your ultimate goal.

Cons

The biggest challenge that we faced was this didn't give us the optimal centralized software that we were looking for. While many functions did their job, we found ourselves focusing more on things like time-keeping and needed to reevaluate our resources.

Review Source: Capterra
 

David from Toi
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Teamwork is the best option I could find.

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

* Very easy to use
* Picks up where basecamp 1 and 2 left off
* Very versatile - you can use basic features well or get advanced easily. You can also turn features off to keep it clean
*

Cons

* Workload / resource scheduling could be done better
* Per user fee - not that bad, you can grow with it.
* UI could be a little more progressive, but it's not bad and the UX is very solid

Review Source: GetApp
 

Josh from BizStream
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

TeamWork is an oustanding project management tool. I recommend this product for anyone!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

A great task management software. TeamWork is going places and I do hope they one day invest more time and resources into time tracking and billing!

Pros

TeamWork's UI is well designed and fits the user perfectly. It's customizeable, lightning fast, and allows you to see your project listings very simply. We love this product.

Cons

The cons about TeamWork and the reason we switched from it were primarily due to the lack of ability to track/bill your time for a specific project. It's like pulling teeth trying to gain any understanding as to how much actual time was utilized.

Review Source: Capterra
 


November 2017

November 2017

Helpful tool to manage projects and tasks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to add tasks and manage projects. Very intuitive, and flexible. We keep finding tools that we didn't know existed.

Cons

There are many tools that we keep discovering. I feel that as a user I don't know everything as it's easy to get lost.

Review Source: GetApp
 

Angie Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

We use TeamWork as central communication and project management for our development.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Being able to communicate with our development team on projects, timelines, and expectations, while being able to share assets and have that conversation available to review (and search) is so beneficial.

Pros

TeamWork is really easy to use and can easily be setup for various projects (with timelines and messages focused on those projects).

Review Source: Capterra

  Response: Teamwork.com, Teamwork

Date: November 2017

November 2017

 

Hi Aaron,

Thank you for your review.

Great to hear you find Teamwork Projects easy to use, that it is easy to setup and of the benefits you are experiencing.

Kind regards,
Wes

 

Jean from Illumina Interactive
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

FABULOUS for project teams

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It organizes projects and keeps things all in one place. We have simplified and streamlined our processes as a result.

Pros

I love the all-in-one nature of this product. We manage our documents, take notes, create a project plan, share messages, comment on documents. I love that we can limit the privacy of things so we can allow the client to see some things, but to restrict things to internal use only on others, and that we can edit documents within the software to keep track of versions and their edits.

Cons

I wish it had PDF markup ability like the integration with Microsoft office products. But that's a minor thing.

Review Source: Capterra

  Response: Teamwork.com, Teamwork

Date: November 2017

November 2017

 

Hi Jean,

Thank you for your review.

Great to hear that you love our all-in-one solution and our privacy features so you can engage with your clients.

We will pass on your "PDF markup ability" request to the team here.

Kind regards,
Wes

 

Roberto from CIBNOR
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2017

November 2017

Excellent software that allows you to manage projects, obtain compliance reports.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Teamwork allowed me to manage projects in a way where colleagues can report their progress from any place and time, in addition to being able to generate reports for regulatory compliance.

Pros

Always improving in project management tools; in the software platform; in mobile use and supporting education institution with special price.

Cons

In the tool SET PROGRESS, I can't select 25% and 75%. For example: for projects with reports quarterly, 25%, 50% and 75% are common level for report progress. But Teamwork just let select 10 by 10, not 5 by 5 the % of progress for an activity.

Review Source: Capterra

  Response: Teamwork.com, Teamwork

Date: November 2017

November 2017

 

Hey Roberto,

Thank you for your review.

Great to hear you find Teamwork Projects excellent to manage projects and your compliance reports.

We will pass your point about 5% intervals for task progress to the team.

Kind regards,
Wes

 


October 2017

October 2017

Makes it really easy to work on detailed to-do lists with multiple people

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ability to have a to-do list that is shared with specific people and has features to allow conversation on a topic and tagging users makes managing people and projects easy.

Cons

The issue is with the mobile app only. Online is good but the app is just really difficult to navigate.

Review Source: Capterra

  Response: Teamwork.com, Teamwork

Date: October 2017

October 2017

 

Hey,

Thank you for your review.

Great to hear that Teamwork Projects makes managing people and projects easy for you.

We will pass on your navigation concerns about the app to the team here.

Kind regards,
Wes

 

David from ASCC
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

Great Functionality

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I love the built in risk register.

Pros

I really think Teamwork has come a long way since I first looked into it. The functions are all there and easy to use and learn. This software sure covers everything for covering projects. I like the way things are organized in the software. I also really like that Temawork has a mobile app and the app has a lot of capabilities.

Cons

The cons are really minimal. I would like to see more adherence to the PMI Framework but that is just a personal preference.

Review Source: Capterra

  Response: Teamwork.com, Teamwork

Date: October 2017

October 2017

 

Hi David,

Thank you for your review.

Great to hear that Teamwork Projects is meeting your needs with its functionality and that you like the organization within.

Check out our roadmap to see the main features we are working on next https://www.teamwork.com/roadmap.

Kind regards,
Wes

 

Samantha from A-WIN Insurance

October 2017

October 2017

Overall positive although it can be a bit confusing when you first start.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The customizing of each task - due date, importance, repeat, sub-tasks, multiple people, etc. It's also a fairly clean interface.

Cons

It can be a bit complicated for employees who aren't super computer savvy and takes some figuring out to get set up properly. You also have to navigate back to the main page to switch projects and you can't add tasks on your own personal list.

Review Source: Capterra

  Response: Teamwork.com, Teamwork

Date: October 2017

October 2017

 

Hi Samantha,

Thank you for your review.

Great to heat you are having a positive experience and you are utilizing our customization.

We are always improving based on customer feedback, we have a number of free daily webinars that provide a comprehensive introduction to Teamwork Projects. You can see more information on our webinars at the following link https://www.teamwork.com/webinars.

We have help docs (https://support.teamwork.com/projects) and video tutorials (https://www.youtube.com/user/TeamworkPM) that would help you with onboarding employees and ensure you get the most from our powerful tool.

Not sure what you mean exactly by "you can't add tasks on your own personal list", could you send an email to support@teamwork.com with a little more detail and mark it for the attention of Wes please.

Kind regards,
Wes

 

Elyssa from AmDee LLC

September 2017

September 2017

Good overall product, could use some improvements

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to bring various employees, clients, etc onto a project
ability to link to google drive for project files
easy to set up projects/ define templates to use repetitively

Cons

Difficult to limit who has access to what, either global (everyone can view) or entire groups can't but harder to select just an individual or two
linking to google drive is actually where the files are copied over, if the google files are ever updated they do not copy over (big problem as we use google doc & numbers a lot and the files on teamwork are always out of sync)
no ability to create a project and assign template tasks, have to create the project and then manually add the templates

Review Source: Capterra

  Response: Teamwork.com, Teamwork

Date: September 2017

September 2017

 

Hi Elyssa,

Thank you for your review.

Great to hear that you are finding it easy to use Teamwork Projects with your employees, clients, etc. and that you find it easy to set up projects using the template feature.

We provide training in the form of free live webinars, "The Success Channel - Online Training", here you can ask questions and see the solution played out live on screen by our specialists.
Here you can ask about limiting access, about integrating your Google Docs and template tasks.

Kind regards,
Wes

 

Can from Biber Ltd.
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

We mostly love teamwork.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We can better analyse and predict project timings, we meet more deadlines. We do share technical information more easily .

Pros

Greate feature set, robust and price performance is good. There are plenty of integrations plus the recent office 365 integration was a great addition.

Cons

Chat must be a integrated more tightly with the project and maybe even with the desk. Also a few software development related integrations can become a game changer. For example bitbucket or github integrations can help software developers to create better workflows centered on teamwork projects.

Review Source: Capterra

  Response: Teamwork.com, Teamwork

Date: September 2017

September 2017

 

Hi Can,

Thank you for your review.

Great to hear that you love Teamwork, our features, price and integrations.

We are committed to increasing and improving our integrations, both Bitbucket and Github are on our list and we will add you as a +1 for both and notify you when these have been added. Currently you can add both these integration through Zapier. https://www.teamwork.com/integrations

Kind regards,
Wes

 

Audrey from Audrey Gaffney Associates
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

It can get complicated. It is taking me a while to get experienced in it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Keeping track of projects start dates and finish dates.
But not everyone keeps track of their hours using it.
Making in-house comments on projects

Pros

Tasks with milestones.
Attaching notebooks and files to individual projects.
In-project emailing and comments.
Being able to move tasks up and down the pages, from task to task.

Cons

Can NOT put a milestone to a sub task??!!! This is very important for us as Project Managers; to be able to sub divide up project work.
Also, trying to set up a task with set hours which count down as the project processes. I'm sure it's there somewhere but it's not easy to find!
Giving some sort of training would be good.... anything I've found on-line is basic.
This is how you grow your business.... provide training for what you have existing!!
Trying to use the program on a mobile or ipad is next to impossible, there has to be an easier set up?!
My projects show go in alphabetical order, not my clients.
I have set up a template for a project, but it comes in under a main task so have to move them all across as I can't set up mile stones under subtasks!!!!!

Review Source: Capterra

  Response: Teamwork.com, Teamwork

Date: September 2017

September 2017

 

Hi Audrey,

Thank you for your review and feedback.

Our Customer Success team has reached out to you to help you get the most from Teamwork Projects.

We do provide training in the form of free live webinars, "The Success Channel - Online Training", here you can ask questions and see the solution played out live on screen by our specialists and "Teamwork Projects an introduction" that will show you how to structure your projects and so much more.
https://www.teamwork.com/webinars

We also have videos and help docs but the webinar may be the best option for you.
https://support.teamwork.com/projects
https://www.youtube.com/playlist?list=PLAN4i3TBOs8Wci7n9HcfjhIyPZFwIcVPH

Kind regards,
Wes

 

Tracy from TRACE Management Ltd
Number of employees: 1 employee Employees number: 1 employee

September 2017

September 2017

Perfect for multi-tasking

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Managing compliance for multiple companies with a few templates. Awesome!

Pros

The ability to collaborate with my customers has been a real asset. As I deal in road haulage compliance and there are a myriad of individual tasks and sub-tasks to keep track of, it has enabled me to create templates from which I can create individually tailored lists for my customers.
I have introduced the software to 5 or 6 clients now and have received positive praise from all of them. I really like the overview as it keeps me and them on track and the daily notifications focus the mind on late tasks.
I recommend Teamwork Projects to anyone that I think may find it useful - I certainly do.

Cons

To be honest, I struggle to find anything bad to say about it ...

It would be a useful tool to be able to sort files into folders, but I suppose that is a development suggestion rather than a dislike.

Review Source: Capterra

  Response: Teamwork.com, Teamwork

Date: September 2017

September 2017

 

Hi Tracy,

Thank you for your review.

It is great to hear that Teamwork Projects keeps you and your clients on track. Nice to hear that you are receiving positive praise from your clients for introducing them to Teamwork Projects.

We will take note of your development suggestion and pass it on to the team.

Kind regards,
Wes

 

Laura from Joy & Order Oy
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

I've been a happy user for many years.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

1) We are an agency with many projects going on all the time, and it's quite easy to get newcomers to join the projects, in spite of the initial reluctance when a new tool is introduced. 2) The platform is constantly developed further - but not changing on a daily basis, you don't have to fear what you see every time you log in.

Cons

The look and feel is rather boring, and the mobile UX is inferior. (META: Also I don't like open replies with minimum character count.)

Review Source: Capterra

  Response: Teamwork.com, Teamwork

Date: September 2017

September 2017

 

Hi Laura,

Thank you for your review.

It is great to have you with us all these years.

Nice to hear that you find it easier to have newcomers join your projects.

We will share your UI and UX feedback with the team.

Apologies for the minimum count, this is a third party review site so we have no control over the questions and how they are set up.

Kind regards,
Wes

PS. clever way to exceed the minimum character count :)

 

Marc from Revenue River

September 2017

September 2017

Powerful project management tool with almost too many features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Centralizing all of our project management across the entire agency in one place.

Pros

Any issue that you have during the management of a task can be handled by the teamwork projects tool.

Cons

There are so many different features that it's hard to know how to truly get the most out of the tool.

Review Source: Capterra

  Response: Teamwork.com, Teamwork

Date: September 2017

September 2017

 

Hi Marc,

Thank you for your review.

Nice to hear you're benefitting by centralizing all your project management in one place.

We have created a suite of resources from free live webinars, video tutorials and help docs that you can easily search to find something specific.
We would recommend that you attend "The Success Channel - Online Training" webinar where you can ask questions and see them played out live on screen by one of our specialists. This live webinar is on daily so you can attend one that suits you best.

Teamwork Projects is feature rich and we want to ensure that you get the most out of our powerful tool.

Kind regards,
Wes

 

Andres from ASE Optics Europe
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Good program for task management and collaboration

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Good for internal planning and task allocation for work,
Easy to work with as a group.
Decent report of the timesheets.

Cons

Lacks more advanced project planning, like resources, and resource allocation controls.
Gantt chart view is not easy to use or conveniently exported.
Would like to assign resource cost and personnel cost on the actual person.

Review Source: Capterra

  Response: Teamwork.com, Teamwork

Date: September 2017

September 2017

 

Hi Andres,

Thank you for your review.

Nice to hear your pros when using Teamwork Projects.

In relation to the resource management, this is on our features and development roadmap and is currently in the planning stage, which you can see at this link. https://www.teamwork.com/roadmap

We are always improving our products based on customer feedback so we will log you as a +1 for this feature and will share your other feature requests with the team.

Kind regards,
Wes

 

Christine from ICS
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2017

September 2017

It has been a great tool for our organization to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Centralized task management, which we did not have prior to purchasing the product.

Pros

User friendly task management, great reports and layouts to easily see where things are. I like that Teamwork Desk works with Teamwork Projects because it helps our organization with managing requests and the tasks associated with them.

Cons

I don't like that if you use both Project and Desk, if you want to get the enterprise version, you need to pay to upgrade the same users on both systems in order for them to work together. Also, I think there should be an easier way to use templates to create tasks so that it generates the individual emails that can be replied to, like a regular task. Right now, it generates one email when template is used to create tasks and users cannot reply. We wanted to use this functionality to manage our Emergency Response events, but due to the limited functionality with this we are not able to set it up the way it would be easiest for us.

Review Source: Capterra

  Response: Teamwork.com, Teamwork

Date: September 2017

September 2017

 

Hi Christine,

Thank you for your review.

Nice to hear that you are benefitting from using both Teamwork Projects and Desk.

We will share your feedback about upgrades and email templates with the team.

Kind regards,
Wes

 

Bryce from Bioiq

September 2017

September 2017

Loved it as small company. Could not get exec approval to use past 60 employees.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

TEMPLATES.
Recurring tasks.
Easy to use.
Feature rich. Everything you guys stood for. Not bloated like JIRA.

Cons

It did not cater to executives needs. I still loved the product (I hate JIRA), but it Teamwork was missing the bells and whistles executives needed to sign-off for continued use of TeamworkPM. I didnt need the integrations with Salesforce, payroll, roadmaps, pagerduty, logstache, zendesk, KPI's/SLA management, but THEY did.

Ease of use when creating tickets actually. No security for who could create what made for a 'noisey' backlog
No Team Backlogs
Support for sprints/agile.
Gantt functionality was weak.
Team Calendar was okay, not easy to use cross functionally.

Review Source: Capterra

  Response: Teamwork.com, Teamwork

Date: September 2017

September 2017

 

Hi Bryce,

Thank you for your review.

Great to hear that you loved Teamwork Projects.

We appreciate your detailed feedback as to why you did not get exec approval, we will pass this onto the team.

Kind regards,
Wes

 

Amy from Texas Biomedical Device Center at University of Texas at Dallas
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

We use this software to track funding grant reporting and milestones as well as team progress.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Organization

Pros

Gantt chart, calendar exporting, and emailed reminders of upcoming milestones. It is very user friendly and intuitive - tutorials are nice but not required for mastery. Accessible anywhere from any computer.

Cons

The gantt chart is fickle with respect to accidentally moving tasks with mouse clicks, and there is no undo feature for when that happens. I would LOVE to be able to link milestones to subtasks or even sub-subtasks. Similarly, it would be nice to link more than one milestone each task/subtask.

Review Source: Capterra

  Response: Teamwork.com, Teamwork

Date: September 2017

September 2017

 

Hi Amy,

Thank you for your review.

Nice to hear your list of pros.
Feel free to check out our "Success Channel" webinar where you can ask questions and see them played out live by our specialist to further enhance your mastery of Teamwork Projects if necessary.

We will take note of your Gantt Chart requests and get in touch with you if/when they are implemented.

Kind regards,
Wes

 
 
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