About Teamwork

Teamwork is a cloud-based project management solution that provides businesses functionalities to manage different operations of a project. Features include task lists, time tracking, file uploads and messages. Teamwork helps teams manage group objectives, communicate and establish business processes.

Teamwork's project scheduling feature allows project managers to define project tasks, assign them to people and track in-progress assignments. The solution also features document management, which allows users to share documents within the team through an online portal.

The client billing feature allows users to generate invoices based on hours worked and expenses incurred. Dashboards provide visibility into project objectives, while project collaborati...


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Supported Operating System(s):

Web browser (OS agnostic)

619 Reviews of Teamwork

Average User Ratings

Overall

4.51 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(372)

372

4 stars

(197)

197

3 stars

(45)

45

2 stars

(3)

3

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 619 results

October 2018

Christopher from SwipeClock

Verified Reviewer

Company Size: 51-200 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

October 2018

My favorite project management tool

I used this for over 2 years and loved how easy it made it to manage projects at work. It was easy, at a glance, to see exactly what I needed to do for that day and what I had coming up. Overall, it was a wonderful experience

Pros

Teamwork Projects had a number of amazing features that took it above and beyond other tools like this. The way projects were setup was incredible. You initially setup the project, then the milestones and then tasks against each milestone. Each task can be broken up into sub-tasks which will automatically create a dependency for the parent tasks. However, you can also set a dependency between tasks too. If you have a series of repeating tasks you can actually create these as a template so you can quickly add this list to a project. When you add this list you get to set the assignments and dates which allows it to be customized to each project. The collaboration is another feature that is top notch. Comments will automatically be sent via email but Teamwork takes it a step further. You can respond to these emails with specific replies that allow you to manage tasks (such as create new ones, add hours to them or even close/complete a task). Teamwork also has a chat platform built in. This platform allows you to manage tasks as well. Finally, Teamwork Projects also seamlessly integrates with a number of 3rd-party platforms (like Google Drive or Slack) to make your life easier.

Cons

The initial setup and learning curve can be a little steep. The other thing that can quickly be a problem is the amount of space you have available. If you are uploading a number of files for each project that space quickly fills up. It is minor but an extra thing you have to manage.

Response from Teamwork.com

Replied May 2019

Hi there, Thank you for the review of Teamwork Projects. Kind regards, Nancy at Teamwork.

February 2020

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

February 2020

Teamwork Helps with Project Management and Keep Us on Track

Overall the product is great! It integrates with our time software where we invoice our clients pretty seamlessly. The setup does take a while but once you have everything setup correctly you can easily manage the time of each of your employees and each project. It is great to keep everything all in one place for each and every project.

Pros

I like the fact that each project has so many ways to add information to each account. There is an overview tab where you can see the overall health of the project from one screen, and tabs where you can add Tasks, Milestones, Messages, Files, Notes, Links and even Comments for each project in the system.

Cons

It takes a very long time to get everything setup. There is so much to learn about the setup of the product and the free trial is not long enough to set up everything correctly from start to finish.

Reasons for Choosing Teamwork

With Teamwork we can keep everything all in one place for each and every project and work within one piece of software.

Response from Teamwork.com

Replied March 2020

Hi there, Thank you for your review of Teamwork. Our product team will be delighted to hear the feedback - 5 stars all round! On-boarding issues? We have this covered! We just released on-boarding templates so now we have a sample project within the trial setup, based on what works best for your business. If you should ever need assistance, our Super Support team are on hand 24/7 for any and all issues! You can catch them at support@teamwork.com :) Have a nice day, Nancy at Teamwork :)

June 2020

Alson from Caffein8 Creative LABS

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

June 2020

A daily requirement for agency function

Overall, teamwork has been a great app to use. The design is nice and I don't feel ashamed introducing our clients onboard and use it as a ticketing app as well.

Pros

The application has a built-in timelogging that has made client billing so much easier. It is like Jira combined with time logging and invoicing.

Cons

The app has a steep learning curve much like JIRA, but once you have the proper workflow going on. It is actually quite intuitive to use. We let our clients register an account with us to file tickets, however all the comments are visible to them, so we have to re-create the ticket in an internal project to allow our devs to look into and work on it without the client seeing all the work that is happening in the backend. It would be great if every single external project has an internal tab to allow duplicating or even linking the task to the internal project.

March 2017

Daniel from Rawa

Company Size: 2-10 employees

Industry: Construction

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

5.0

Functionality

2.0

March 2017

Much to improve on

Teamwork more pretty than functional. Teamwork claims to be a 'project management' tool, but it lacks many fundamental PM features, and it's clumsy. Areas needing improvement: - One of the most important tools for project management are gantt charts. Teamwork's gantt chart is one of the worst I've seen compared to other PM software/apps. I will try to break it down: 1. The default view for task planning should be gantt view, not task list view. It's a project with many moving parts, you should be forced to at the same time creating your task, be able to see and visualize how and when it will fit in within the rest of the project. 2. In Gantt chart view, the gantt chart needs to show start/finish dates in 2 columns on the left side beside all the tasks. So from left to right it should look like this: task, start date, finish date, gantt chart. Every traditional PM software has this basic layout, it's fundamental. A simple tool like Smartsheet.com is far more basic, yet superior in this. 3. Printing gantt charts is clumsy and difficult. Everyone prints gantt charts on A3 or A2 to discuss over in meetings. Printing gantt charts in Teamwork is so clumsy, it's as though I simply took screenshot of whatever is on my screen and printed it. And often when i try to print in A3, it simply prints and A4 sized chart in the middle of an A3 page, leaving heaps of white space around the outside. You need to design the printing option so that it prints a beautifully presented gantt nicely on one page that fills the whole page. 4. The file management in teamwork is perhaps the WORST feature. It is extremely clumsy. Firstly you can't drag and drop folders to rejig folder structure, you need to manually do this and 'nest' them here and there, where you want it. It's so laborious. Furthermore, if i start uploading lets say 10 files into one folder, and i start navigating to other folders while my files upload, the uploaded files start being uploaded into all the folders I am navigating i.e. they don't all upload to the folder I initially dragged them into. So then I end up with 10 files randomly spread over all these folders and have no idea which ones they were saved into because these folders already have many files in them, and it just becomes an absolute nightmare to try and find them and move them back to the correct folder they were meant to be saved into in the first place. This is EXTREMELY frustrating. I have run out of

Pros

It looks pretty and modern, but to be honest, so do all the new apps and websites these days.

Cons

It is extremely laborious and time consuming to add tasks, set start and finish dates, and assign the task to people. Too much requirement to use the mouse pointer to select these. It should be just really basic where you can 'tab across' to the next thing. e.g. type in task *tab* start typing who the task is assigned to and it picks up the name *tab* enter start date *tab* enter end date *tab* <-- notice I didn't need to use my clumsy mouse at all during this process. using the mouse is slow, you need to allow us to have shortcuts that minimises the need to use the mouse.

Response from Teamwork.com

Replied April 2017

Hi Daniel, Thanks so much for your review. We really appreciate you taking the time to write it and give us your feedback. I've passed on all of your suggestions to the team here for their consideration. Hopefully we'll be able to implement your ideas soon. Best regards, Therese

April 2020

Justin from Lancaster Bible College

Company Size: 201-500 employees

Industry: Higher Education

Review Source


Ease-of-use

5.0

Functionality

5.0

April 2020

Teamwork Projects!

Teamwork Projects has provided an easy to use and effective platform for collaborating across departments to deliver high quality projects in a timely fashion.

Pros

Teamwork Projects provides a simple and easy to use yet powerful tool. Collaborative features and analytics in particular round out a very solid offering among project management software. Teamwork Projects strikes a wonderful balance between feature set and usability across teams.

Cons

I can't think of too much of a drawback - ease of use becomes very important when working on teams that may not all be up to speed with web-based collaboration, and that's where this product shines.