FunctionFox is a cloud-based time tracking and project management application, offering timesheets and estimates, as well as scheduling, task assignment and reporting. 

FunctionFox’s capabilities are suited for the billing and timesheet requirements of creative teams, including those in advertising, graphic design, marketing, public relations and multimedia firms. As a cloud-based solution, there are no downloads, no installation and free IT support.

FunctionFox can support an unlimited number of clients and projects, with the ability to customize account preferences to meet the company's workflow. It also allows users to track project costs and expenses as well as project estimates, quotes and budgets. Its to-do lists offer automated email alerts and users can run reports on clients, personnel, expenses, estimates and more. The FunctionFox platform includes a stopwatch that tracks both billable and non-billable hours.

The solution is available for purchase on a per user per month basis. A mobile app is available for Android and iOS devices.



121 Reviews of FunctionFox

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 121 reviews

December 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

3 of 5

December 2018

A Time Tracking Tool for Smaller Teams

Pros

Function fox does what is needed, which is help teams and individuals track time across functions/activities/clients.

Cons

Function Fox is not the best for larger teams as it can get really messy in terms of selecting the right categories or task types. This makes it a bit difficult to use and then harder to get the team to adopt the platform.

November 2018

Robert from custom television networks

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Functionality

5 of 5

November 2018

Really great for freelancers!

N/A

Pros

Love how it keeps an approximate time table of how much time was spent working on a project and made charging the client easy.

Cons

I’m in full support of this program, no complaints whatsoever - again I suggest this for freelancers and anyone who needs to itemize their projects and time spent on them

November 2018

James from Client Technology Solutions LLC

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Love the task assignment feature.

We love the features of FunctionFox. The program has worked flawlessly since we got it, and on the rare occasion we got stuck on a feature, their staff was very knowledgeable and helpful.

Pros

The best thing about this program is that you can assign tasks to individual employees. This allows for better tracking of project time, and the mobile app gives you the option to do that even if you aren’t in the office. The ability to create an unlimited number of clients and projects is an even greater bonus. The emailing of tasks also helps greatly with time management.

Cons

As we only needed it for time tracking, we haven’t encountered any negative things to say about this project. There are more features that we just don’t need, so perhaps slim lining the program would be helpful to make it more sleek-looking.

November 2018

Andrew from North River Marketing

Company Size: 2-10 employees

Review Source


Ease-of-use

3 of 5

Value for money

4 of 5

Functionality

4 of 5

November 2018

Cloud-based Time Tracking Is Perfect for My Team

Pros

FunctionFox is an incredible cloud-based time tracking and project management app. It’s perfect for managing my small team of freelancers.

Cons

When comparing it to its competitors, FunctionFox lacks a few desirable features. I wish I could leverage the platform for more in-depth reporting.

October 2018

Chris from Self Employed

Company Size: 11-50 employees

Review Source


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

4 of 5

October 2018

Easy to use but lacks some functionality compared to some of it's competitors

Pros

Ease of use of the end user, a decent level of customer service, interface and platform are not complicated to navigate through

Cons

lacks some functionality compared to some of its competitors, would like to see better customer service

September 2018

Kathryn from Hayden Consulting Engineers

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Functionality

5 of 5

September 2018

Office Manager has 100% positive review

Pros

As a company we like how easy the program is to use, both for time tracking projects, and for tracking payroll. If we encounter a problem anywhere while using this system (for example changes in billing rates) we contact customer support and help is offered right away.

Cons

As a company we have experienced no negative issues while using this software. We have used the software for 3 years now and are very happy.

September 2018

Cheryl from River Valley Architects, Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2018

Great Product!

I had used Function Fox at my previous employer and when I started with this architect firm they were tracking time another way and it was very easy for me to convince them to make the switch. I'm so glad because it has made my job so much easier here!

Pros

Very simple to learn and use. You can customize reports for your specific needs. Cost is very affordable. Customer Support - outstanding!

Cons

There's really nothing I don't like about it.

September 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Great product with tons of features

Pros

The best part about this software is tracking your hours via timesheet. If you're good at managing your time, you can just input the hours you've worked on a project or simply hit a timer and it will track your hours until you've turned the timer off. Also love the actions within projects, meaning more people can work seamlessly within 1 project at the same time.

Cons

It can be quite intimidating at first, so you will definitely need someone more experienced to teach you how to use the software. The search option is great but when clicking on projects that are older, it doesn't take you to the project itself, but back to your actions & assignments (could be a bug on my end).

Response from FunctionFox of FunctionFox Systems Inc.

Replied September 2018

Hi and thank you so much for your positive review... we truly value your feedback. We would like to help you with the "bug" you're experiencing. Please email service@functionfox.com and we can help you or let us know who you are/ what company and we can call you. Thanks!

September 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Functionality

3 of 5

September 2018

Simple tracking software

Our agency tracked our time in FunctionFox but it couldn't be out exclusive software since it was so dedicated to the one use.

Pros

It was really simplistic, so there wasn't much of a learning curve. It was easy enough for everyone to do every day.

Cons

It didn't have many features, so you could really only use it for the one thing.

August 2018

Brenda from Black Raven Architects

Company Size: 2-10 employees

Review Source


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2018

FunctionFox for Architects

My billing is generally by the hour, and so the "timer" feature is extremely helpful when working on multiple projects in a day. I also like that I can set up email reminders if I forget to fill out my timesheet.

Pros

I have a small but growing architecture practice. I tried several project management and timekeeping and accounting programs before finding FunctionFox. I have been using it for a little over a year now. It allows me to do everything in one place, from job estimating to invoicing. The most important feature I was looking for, and was having trouble finding elsewhere, was an "resource availability" function, that would keep me from scheduling myself or my employees for 180 hours/week. FunctionFox has definitely improved my organizing skills with its to do lists and progress reports. The customer service has been excellent, and the interface is easy to use and clearly organized. I recommend it for any firm, but especially small start ups.

Cons

Still waiting for Gantt charts. Then I think it will be perfect. They are used extensively in construction scheduling, and I would like to have the same format when scheduling the design.

August 2018

Justice from Cashco INC.

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

August 2018

FunctionFox is easy to use

Pros

FunctionFox has helped our staff keep time and manage different projects at a time. This helps us stay organized.

Cons

Not much is wrong with this software that we can see just from the past months our staff has used it.

August 2018

Anonymous

Review Source: GetApp


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Fantastic product that suits our small business needs

Pros

Easy of use, intuitive design, great customer support when needed. We have been able to service our customers needs so much easier since using the software, being able to access information quickly and log information easily.

Cons

It would be useful to be able to produce a report on projects without actions. At present this cannot be done

August 2018

Jeremie from SportsArt.ca

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

FunctionFox Keeps Project Management for Creative Teams Simple

We have used FunctionFox for time and expense tracking for over 15 years. I am an early adopter and have been blown away by their consistent customer service. Their team of great people support this solid product.

Pros

Great UI, very intuitive for designers and account people. Timesheets are painless and now our expenses don’t slip through the cracks. Absolutely pays for itself. Everything an ad agency or design firm needs!

Cons

Can’t think of anything.
Whenever there was an issue, they have listened to our suggests and continue to improve the product.

August 2018

Nancy from Don't Panic

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Setup painless and easy.

Pros

Ease of use and price point. Friendly and helpful support staff.

Cons

Nothing - it's great!

August 2018

Sheila from Undivided

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

August 2018

About Function Fox

Pros

The software is a great value for your money. The features and functionality are easy to use. I like the timesheet, project costing, personnel rate report which is essential because it shows the actual cost of the project, reports advanced feature is also great because you can customized it to your needs, you can easily manage personnel, projects-retainers is also a great feature.

Cons

The invoicing feature is one of my least favorite. I wish the project name shows when you view an invoice or a quote in the list view section. The quotes and invoices cannot be customized within the software, so you just have to export into a pdf and make edits. The software has limited functionality.

August 2018

Tiffani from HeadGames Motorworks

Company Size: 2-10 employees

Review Source


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Wonderful product and wonderful staff!

Even though my company didn't end up using Function Fox, I had such a wonderful experience with them. I wish more Software companies were like them

Pros

This product allows you to modify anything to make it more like your own personal workflow, my sales rep was awesome. She was so through and patient with me, when teaching me the system.

Cons

I run an automotive shop, so Function Fox wasn't the ideal program for me, but I would recommend it to anyone else.

August 2018

Brendan from Relic

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

August 2018

Good software for tracking

Pros

The nice thing about FunctionFox is that it is simple to use and does a good job with tracking projects. The built in function that allows email messages to be sent to people working on projects is a great feature.

Cons

The software seemed a little over the top. Many of the available functions seemed kind of unnecessary and just cluttered the space. That would be my only complaint, but perhaps there is a market where the additional functions are used.

July 2018

Edwin from Summit AEC

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

July 2018

Well set up and effective

Tracks time and makes it easy for people to log their hours. Produces higher quality reports than other tools. Has built in intelligence to detect start and end dates of projects.

Pros

FunctionFox has a great ability to slice and dice information on timed tasks once they are captured. I also have really enjoyed the email reminders on days when you don't log time. Overall, it seems to work consistently, once everything is set up.

Cons

User interface is confusing for most new users. A lot of the information shows on the lower half of the screen which is non-intuitive and creates confusion. The setup can be a little tedious and integrations with other tools (such as ticketing systems, salesforce) would be valuable.

July 2018

Loreto from CJI

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Awesome Project Management Software

Pros

What I like about FuntionFox is that it is very easy to use when I first started using it. Another thing is that we are not having difficulties when are are editing some fields.

Cons

This system is amazing! I do not see any big issues and problems so far. It is very helpful...

June 2018

Ashley from ZZoom Media

Company Size: 2-10 employees

Review Source


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

June 2018

Simple. Beautiful. Functional.

The customer service is 13/10, it's so good. I looked at several Project Management Systems, and this was the easiest to get started in. The learning curve for other systems was too steep for how quickly I needed to implement an organization system.

Pros

Super easy to jump in and start using the features. Easy to look at project info. Definitely helpful in staying organized and managing my time.

Cons

There are some places I feel like I should be able to click through to see more information, like clicking on a project's timeline to view scheduled actions.